Aston Sentul Lake Resort & Conference Center

Hotels
Aston
9.2 (162 reviews)
Jl. Pakuan No.03 , Bogor , id

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Great food variety
Nice view
Cons:
Unprepared extra bed
Incomplete dinner service
Dining timing issues

Categories

Cleanliness
8.61
Several reviews mention clean rooms but there are complaints about service and preparedness, affecting the overall sentiment.
Service
9.38
Most reviews praise the friendliness and attentiveness of the staff, particularly Delia and Giselle.
Location
8.92
Guests noted the pleasant views and attractions in the area, contributing positively to their experience.
Room Quality
9.37
Rooms are frequently described as clean, comfortable, and well-maintained.
Amenities
9.4
Positive mentions of the mini gym, pool, and variety of food available enhance the overall impression of amenities.
Value for Money
8.86
One review argues against the value for the dinner cost, affecting sentiment slightly but generally seen as reasonable.
Food and Beverage
9.41
Food quality was frequently praised for its variety and flavor in multiple reviews.
Overall Experience
9.68
The overall sentiment remains very high despite some issues, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:44

Property Description

Luxurious Accommodations
Experience comfort and style in our rooms equipped with modern amenities like flat-screen TVs, safety deposit boxes, and minibars. Relax in the cozy seating area and pamper yourself in the private bathroom with complimentary toiletries.

Relaxation and Recreation
Unwind by the outdoor pool or indulge in a rejuvenating spa treatment. Take a leisurely stroll around the picturesque lake or savor a delicious meal from our à la carte menu at the on-site restaurant. Enjoy the convenience of free WiFi and parking during your stay.

Convenient Location
Located in the charming area of Bogor, our resort offers easy access to Jakarta and Puncak. With a 24-hour front desk and airport shuttle service, your travel needs are well taken care of. Book your stay at ASTON Sentul Lake Resort & Conference Center for a memorable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: CGK

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 5 years old and over stay for Rp 900,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 162 reviews
Cleanliness: 8.61
Service: 9.38
Location: 8.92
Room Quality: 9.37
Amenities: 9.4
Value for Money: 8.86
Food and Beverage: 9.41
Overall Experience: 9.68
K
Koen solo_traveller nl
8
Gewoon een fij hotel!
Pros:

Ruime, mooie kamers, lekker bed, met uitzicht. Goede sfeer. Heel goed ontbijt. Lekker zwembad en gym.

Cons:

De signing is slecht. Nergens hangen bordjes, ook in de lift niet. Je hebt een dag nodig om je weg te kennen in het hotel.

2026-02-27 via Nuitee
A
adt family_with_children id
9
2026-01-09 via Nuitee
E
Eddy couple id
8
2026-01-05 via Nuitee
I
Imada family_with_children id
9
Great staycation for family
Pros:

Very nice hotel for family holiday with kids. We enjoyed the pool, the breakfast and dinner (already in the package), the view and the nice restautants (such as in Taman Budaya) in the area.

Cons:

Nothing

2025-12-28 via Nuitee
H
hestywul Family
10
Wonderful
Pros:

Had a wonderful stay with very friendly and attentive staff. The room was clean and comfortable, and the food was delicious and well prepared. Staff name kak Giselle was really nice

2025-12-20 via Tripadvisor
A
AristoDZ Business Jakarta, Java
8
Good Hotel for Meetings with Delicious Food
Pros:

This hotel is quite attractive as a meeting venue requiring ample space. The rooms are quite clean, and there's a mini gym and a swimming pool.

What's particularly special is the wide variety of food, from breakfast, lunch, and dinner, featuring a wide variety of local Indonesian, Middle Eastern, and Western dishes, all with exquisite flavors.

2025-12-14 via Tripadvisor
S
shalitaa2024 Family
10
Great Buffet Dinner at Aston Sentul
Pros:

I had a great experience at Aston Sentul’s buffet dinner. The variety of dishes—from appetizers and grills to pasta and desserts—was impressive. Everything was flavorful and well presented. The staff were attentive and friendly, creating a truly enjoyable dining experience.

2025-12-06 via Tripadvisor
N
Nuraini family_with_children my
4
Very disspointing.
Cons:

1) Im check in late due to something come up, i did request to hotel extra bed and im agreed to pay extra once im in pls prepare earlier im tired, but when im check in no extra bed and its accessories not yet setup. 2) Then im decide to go for dinner at the restaurant at 730 pm, front desk restaurant offered us with 1juta for 3 pax, then we on..but when we come in like the dinner is about to over, im requesting coconut drink..finish no refill, then im saw lobster is still cooking , some guest que then i go for other food. then waiting for lobster, finish not refill then im request they said finish no more lobster, even the uncooked lobster is there. I also see there so many tray is empty not refill. i like what?? im just in for dinner which i already paid 1juta for what? And final worst at 8.30pm your hotel staff remind us that the dinner close at 9.00pm??? If u plan to stop serve dinner earlier why u offer us at first! we can go somewhere else for better option for dinner! 3) we repeat stay here because we love fishing activities, unfortunately there is no bait and batang kail like usual.

2025-12-05 via Nuitee
S
singgarey Family
10
Nice stat with Family
Pros:

Good view and good hospitality, stay for one day with family and have a great experience.

Delia, hotel staff is friendly and recommend to us fun activities with familiy

2025-11-15 via Tripadvisor
A
Andi couple id
9
2025-10-03 via Nuitee
U
umair couple my
10
Pros:

ok ggod

2025-09-30 via Nuitee
Y
yolandalQ9728QJ Couples
10
excellent
Pros:

everythings good, excellent service, the food and facilities also good.. absolutely will be back soon with the whole family ❤️

2025-09-25 via Tripadvisor
A
Adventure27983220155 Business
10
Great Services Facilities ...
Pros:

Saya meeting dan dinner tanggal 20 September 2025. Overall beyond expectation ... great service Yohana. Thank you. Will definitely come again ... very recommended

2025-09-21 via Tripadvisor
E
Excursion19269679278 Family
10
Amazing!
Pros:

I love this hotel. All of the things are good.
If you have a family trip to sentul/bogor. This hotel is superb and complete!
The foods are various and i love the traditional one such as ubi cilembu, kue kojo💛
Will be back again💛
Gizel.

2025-09-20 via Tripadvisor
R
risckhels Business
10
Aston Sentul
Pros:

Cozy place, comfort food. The villa and room shows nice view. Good hospitality, meet an excellent stewardess name Yohana. Keep up the good work.

2025-09-19 via Tripadvisor
A
ardhiatamar Business
10
excellent
Pros:

Staying at this hotel was a truly pleasant experience. The room was clean, comfortable, and thoughtfully arranged. The facilities were complete and well-maintained, perfect for both short getaways and longer stays.

We are very satisfied with the overall service, especially the warm and professional hospitality from all the staff. A special thank you to Delia at reception for their kindness and assistance throughout our stay, you guys truly made us feel at home🥰

Highly recommended for anyone looking for a quality stay with excellent service. Looking forward to coming back

2025-09-16 via Tripadvisor
E
Edwin Sanjaya family_with_children id
8
2025-09-12 via Nuitee
F
futakuchi family_with_children id
4
2025-09-06 via Nuitee
W
Wanderer27661414322 Business
10
Very Good Hotel
Pros:

very good hotel for stay business and leisure,good location,good food,good service excellent.nice view ,thank you for service us

2025-08-28 via Tripadvisor
S
Samuel family_with_children id
7
Cleanliness & staff awareness need to be upgraded
Pros:

Complete breakfast selections & the room has a quite nice interiors & clean bathroom.

Cons:

A bit weird i still got asked on my bed preferences at check in when i already wrote it in special request & message. The front office laidbackly asked me to just check in and see if the bed already as per request or not. Also i found a small cockroach in my room.

2025-08-18 via Nuitee