Grand Hotel Eurasia

Hotels
7.1 (903 reviews)
Zholdasbekov Street 9A , Almaty , kz

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Clean rooms
Cons:
Poor cleanliness
High prices
Loud disturbances

Categories

Cleanliness
5.31
Multiple reviews mention cleanliness issues, particularly with the bathroom.
Service
8.28
Overall positive sentiment regarding staff friendliness, despite some negative experiences.
Location
9.32
Consistently highlighted as a strong point, with great access to nearby amenities.
Room Quality
7.27
Some negative comments, particularly about noise and lack of windows.
Amenities
6.8
Limited amenities with missing breakfast and issues with toilets.
Value for Money
6.26
Comments suggest prices are too high for the service and amenities provided.
Food and Beverage
5.81
Lack of breakfast and issues noted with food services.
Overall Experience
7.78
Mixed feedback leading to a somewhat positive overall assessment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:27

Property Description

City Views and 4-Star Comfort
Located in Almaty, Grand Hotel Eurasia offers stunning city views and a 4-star experience. The hotel boasts a 24-hour front desk, free WiFi, and convenient amenities like an ATM. Each unit features air conditioning, a flat-screen TV, and a kitchenette for added comfort.

Prime Location
Situated just minutes away from top attractions such as Central State Museum and Gvardeytsev-Panfilovtsev Park, Grand Hotel Eurasia provides easy access to the best of Almaty. Guests can explore Ascension Cathedral and Republic Palace within a short distance from the hotel.

Modern Convenience
With free toiletries, a hairdryer, and a safety deposit box in each room, Grand Hotel Eurasia ensures a hassle-free stay for every guest. The proximity to Almaty International Airport makes travel convenient for visitors. Book your stay now at Grand Hotel Eurasia for a memorable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    Children from 8 years old to 17 years old stay for KZT 5,000 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.1
Based on 903 reviews
Cleanliness: 5.31
Service: 8.28
Location: 9.32
Room Quality: 7.27
Amenities: 6.8
Value for Money: 6.26
Food and Beverage: 5.81
Overall Experience: 7.78
Серик • solo_traveller • kz
3
Pros:

Не уютно

2026-02-13 • via Nuitee
O
Oleg • family_with_children • kz
8
Cons:

Запах в туалетной комнате.

2026-02-10 • via Nuitee
M
Mohamed Nihas • couple • ae
8
Good stay with proper facilities inside hotel and the location is good too.
Pros:

Good stay.

Cons:

Nothing

2026-01-31 • via Nuitee
Амирханова • solo_traveller • kz
10
2026-01-28 • via Nuitee
B
Bakhytzhan • family_with_children • kz
3
Pros:

Единственный плюс это расположение рядом с консульством США.

Cons:

Цена не соответствует реальности, гостиница ужасная.

2026-01-27 • via Nuitee
A
Aidyn • couple • kz
10
2026-01-24 • via Nuitee
Y
Yerlan • family_with_children • kz
10
2026-01-21 • via Nuitee
D
Dulat • couple • kz
6
2026-01-21 • via Nuitee
Аян • solo_traveller • kz
6
Pros:

Расположение

Cons:

Шумно, требуется усилить уборку

2026-01-20 • via Nuitee
عبدالرحمن • solo_traveller • bh
8
2026-01-20 • via Nuitee
Z
Zukhra • extended_group • kg
3
2026-01-20 • via Nuitee
A
Adil Shavak • family_with_children • kz
7
2026-01-19 • via Nuitee
A
Andrey • solo_traveller • ru
7
Pros:

Хорошее расположение, хороший матрас

Cons:

Очень старый отель. Шумоизоляции нет, убирают нерегулярно, санузлы ушатаные, охраны по сути нет - отель располагается в здании торгового центра с свободным доступом кого угодно.
Из преимуществ - хорошие матрасы и подушки, цена, расположение.

2026-01-19 • via Nuitee
N
Nargiza • solo_traveller • uz
7
2026-01-19 • via Nuitee
Z
Zarina • couple • kz
3
Cons:

Очень сильно воняет канализацией и сыростью, не возможно было находится в ванной

2026-01-18 • via Nuitee
M
MalikTogussov • family_with_children • kz
7
2026-01-15 • via Nuitee
M
Meg • couple • au
7
2026-01-15 • via Nuitee
S
Saule • family_with_children • kz
7
2026-01-14 • via Nuitee
N
Nataliia • couple • ua
7
2026-01-13 • via Nuitee
H
Harsh Puri • family_with_children • ae
5
Pros:

Location was good

Cons:

Poor facilities, place was not very clean., cupboard door almost fell on my wife

2026-01-12 • via Nuitee