Comfort Inn Puebla Centro Histórico

Hotels
Choice Hotels International
9 (141 reviews)
Avenida Juarez 1309, Colonia Centro, Puebla, PUE, 72000 , Puebla , MX

Facilities

Free breakfast
Meeting rooms
Electric car charging station
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Elevator
Free breakfast
See all facilities

Review Highlights

Pros:
Comfortable rooms
Great location
Cleanliness
Friendly staff
Good breakfast options

Categories

Cleanliness
9
Specific sentiment from text: 'The kind employees as well as the cleanliness.'
Service
9
Specific sentiment from text: 'The kind employees as well as the cleanliness.'
Location
9
Specific sentiment from text: 'The hotel is well located and within walking distance of Puebla's Historic Center.'
Room Quality
9
Specific sentiment from text: 'The room was very comfortable.'
Amenities
9
Standard quality for this hotel tier.
Value for Money
9
Standard quality for this hotel tier.
Food and Beverage
9
Specific sentiment from text: 'There are several breakfast options.'
Overall Experience
9
Overall sentiment: 'Highly recommended.'
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:03

Property Description

Spectacular Views and Convenient Amenities
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.

Delicious Dining and Cozy Stay
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge.

Perfect Location and Thoughtful Services
A complimentary buffet breakfast, business center, 24-hour front desk, and valet parking are among the featured amenities. Make yourself at home in one of the 60 air-conditioned rooms.

Indulge in comfort and convenience at Comfort Inn Puebla Centro Histórico.

Important information:

  • Children may not be eligible for complimentary breakfast.
  • No pets and no service animals are allowed at this property.
  • Parking height restrictions apply.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PBC

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

9
Based on 141 reviews
Cleanliness: 9
Service: 9
Location: 9
Room Quality: 9
Amenities: 9
Value for Money: 9
Food and Beverage: 9
Overall Experience: 9
C
CHRISTIAN family
10
Pros:

The room was very comfortable, the hotel is well located and within walking distance of Puebla's Historic Center. There are several breakfast options. Highly recommended.

2025-08-15 via Nuitee
D
Daniel family
10
Pros:

Excellent hotel and location.

2025-08-07 via Nuitee
J
John friends
2
Pros:

The kind employees as well as the cleanìness.

2025-08-04 via Nuitee
D
Daniel family
10
Pros:

Excellent

2025-07-30 via Nuitee
A
Alma family
10
Pros:

Everything was as very nice, clean and personnel was awesome. Enjoyed our stay didn't want to go home. There is a beautiful park a 1/2blick away so pretty

2025-07-28 via Nuitee
O
Olga
8
Buen hotel Buffet aceptable
Pros:

Pueden tener más variedad en el Buffet de desayuno que incluye al reservar la habitación (nos hemos quedado en varias ocasiones y era mejor y más variedad ) y el Personal del buffet lo poco que atendía era de mala cara y casi no ofrecía café ni estaba al pendiente.

2025-07-04 via Nuitee
E
Edna lizet friends
10
Pros:

Excelente hospedaje la habitación muy cómoda, camas almohadas, toallas todo muy limpio y el personal súper atento a cualquier necesidad, me ayudaron a resolver muy rápido un asunto. Muchas gracias me volvería a quedar con uds

2025-06-30 via Nuitee
E
Edna lizet friends
10
Pros:

Todo muy bien muy cómodas las camas y el desayuno estuvo bueno, el personal muy atento y accesible geacias

2025-06-30 via Nuitee
P
Perla
10
Excelente!!
Pros:

Excelente servicio, las habitaciones limpias, grandes, la comida del desayuno rico, él trato del personal excelente sobre todo del personal del Mostrador. Buena ubicación. Todo excelente.

2025-06-28 via Nuitee
I
Ivonne
10
Pros:

Todo bien

2025-06-07 via Nuitee
C
Clau
10
Pros:

Excelente!!

2025-06-06 via Nuitee
J
julio family
4
Pros:

Me quise quedar ahí por céntrico y el gimnasio y resultó estar cerrado y ya te cobran.
Ahora el desayuno muy limitado y si pides algo hay cargos extras.
Pero bueno sirvió

2025-06-06 via Nuitee
J
Juan family
8
Pros:

Great location, great price, good breakfast included. Staff was Friendly and helpful. The roof needs some work. We had a leak in our room after q heavy rain. Also the bathroom extractor wasn’t working.

2025-06-04 via Nuitee
B
Benjamin
10
Buena opcion.
Pros:

Hotel limpio, moderno, bien ubicado, buen servicio, el desayuno bueno. El unico inconveniente fue el no poder estacionar mi auto yo mismo. Lo demas estuvo bien y muy comodo.

2025-05-22 via Nuitee
L
luis angel family_with_children
8
Pros:

muy buena ubicacion y muy bonito hotel. pero la puerta del baño de la habitacion no cerraba y parece que el aire acondicionado necesita de mantenimiento por que no enfriaba correctamente

2025-05-19 via Nuitee
R
Ronald
10
Pros:

Comodidad, excelente servicio al cliente, muy amables nos guardaron el equipaje unas horas después del check out.
Únicamente considero, deben mejorar el sabor del desayuno, por muy básico q este sea.

2025-05-16 via Nuitee
Álvaro family
10
Pros:

Excelente servicio

2025-05-16 via Nuitee
Z
ZURY SARAI
8
Pros:

Todo bien!

2025-05-14 via Nuitee
J
Jose honorato
8
Pros:

Sin comentario

2025-05-11 via Nuitee
M
Maricruz
10
hay que mejorar el desayuno
Pros:

muy agradable, ubicacion buena, solo hay que mejorar el desayuno porque la verdad se me hizo muy limitado

2025-05-08 via Nuitee