Candlewood Suites - Muskogee by IHG

Hotels
•
Candlewood Suites
7.4 (145 reviews)
1601 N. 32nd Street , Muskogee , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Comfortable beds
Good, easy-to-find location
Some friendly/front-desk staff interactions
In-room induction stove allowed cooking and saving money
Spacious rooms reported by some guests
Cons:
Unclean issues (hair on soap tray, dirty floors, musty smells)
Broken amenities (TVs, ice machine, coffee machine, AC leaks)
Billing issues / unauthorized or duplicate charges
Inconsistent or poor service incidents (rude staff, key mistakes, housekeeping disturbances)
Noisy due to highway for some rooms
Accessibility issues (limited elevator access, long waits for handicapped assistance)

Categories

Cleanliness
6.5
Mixed reports: several mentions of hair on soap tray, poor caulking, floors not very clean and musty smells, but a few reviewers described the property as very clean.
Service
8
Mixed service: multiple positive notes about friendly front desk staff, but also serious negative incidents (unauthorized card charges, rude manager, night shift untrained, housekeeping disturbance and key mix-ups) — overall skewed positive in some reviews which keeps the score higher despite significant issues.
Location
9.2
Generally praised as a very good, easy-to-find location in several reviews; primary downside noted was loud highway noise for some rooms.
Room Quality
8.6
Beds repeatedly praised as very comfortable and rooms described as spacious, though some rooms had problems (TVs not working, AC leakage, missing towel racks, sliding bed frame).
Amenities
6.9
Problems reported with several amenities (broken TVs, ice machine, coffee maker, lack of towel rack and fan), but in-room induction stove was appreciated by some guests.
Value for Money
5.8
Several strong complaints about being overcharged, double charges, and feeling the stay was not worth the price; these issues significantly lower perceived value.
Food and Beverage
7.4
No complimentary breakfast noted, but ability to cook using the in-room stove saved guests money; some amenity failures (broken coffee machine) lowered the score.
Overall Experience
6.8
Mixed overall: many positive points (comfortable beds, good location, friendly staff in places) offset by recurrent operational failures (billing, broken TVs/amenities), safety/cleanliness concerns, and a few severe incidents reported by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:42

Property Description

Modern Accommodations with Free WiFi
Candlewood Suites - Muskogee offers contemporary rooms with free WiFi, ensuring you stay connected throughout your visit. Each room features air conditioning, a private bathroom, and convenient amenities like a wardrobe, desk, and coffee machine.

Fitness Center for Active Guests
Stay on top of your fitness routine at our on-site fitness center. Whether you prefer a morning workout or an evening session, our facilities are available to help you stay active during your stay.

Concierge Service and Local Area Information
Our dedicated staff at Candlewood Suites - Muskogee is ready to assist you with any information you may need about the area. From dining recommendations to transportation assistance, we are here to make your stay as convenient and enjoyable as possible.

Experience comfort and convenience at Candlewood Suites - Muskogee. Book now for a memorable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.4
Based on 145 reviews
Cleanliness: 6.5
Service: 8
Location: 9.2
Room Quality: 8.6
Amenities: 6.9
Value for Money: 5.8
Food and Beverage: 7.4
Overall Experience: 6.8
J
Jared • solo_traveller • us
10
2026-08-08 • via Nuitee
L
Lynn • solo_traveller • us
9
2026-06-21 • via Nuitee
E
Erik • couple • us
9
2026-05-05 • via Nuitee
R
Russell • couple • us
9
Pros:

Nice location and the staff was great

Cons:

I’m not sure whose fault it was but I booked a handicap room for my daughter and we didn’t get that and they said they didn’t have one available.

2026-04-23 • via Nuitee
K
KS80537 • Family • Loveland, Colorado
8
A Good Option In Muskogee
Pros:

Our room had comfortable beds with quality mattresses and pillows - very important! Oddly, the reservation system showed that only rooms with a single King bed were available, but when we got there the talkative SoCal guy told us they only had rooms with two Queens - which we greatly preferred! The bathroom was where Candlewood really dropped the ball - poor caulking and someone else's hair left on the soap tray. Also, there was no towel rack, and no fan - a pretty big omission.

Just a question: why do hotels use curtains that billow out when the A/C is on?

2026-01-05 • via Tripadvisor
J
Justin
6
Pros:

Booked through the app got there to check in guy said he found the reservation but needed my card then proceeded to swipe it for an additional $113 without even letting me know what he was doing or why just swiped my card like it belonged to him,

2025-10-11 • via Nuitee
M
Mark
2
Pros:

The maid staff disturbed us twice while we had a do not disturb magnet on the door.

2025-09-01 • via Nuitee
L
Lesley • couple • us
5
Cons:

Tv would not work even after being fixed still didnt work

2025-07-17 • via Nuitee
K
Keyara • family_with_children • us
1
This place sucks will never be back at this hotel
Pros:

Nothing

Cons:

Everything and the fact they charged my card to times my room was 249 they took out all together 500 dollars out of my account

2025-07-07 • via Nuitee
D
Devin • family
4
Pros:

Check in took a long time due to only one person working (not front desk girls fault she was a sweetheart) , several different men walking through staring all gross like, stinky halls, and rooms. Not a safe place to stay alone unless you are packing.

2025-06-29 • via Nuitee
J
Josh
4
Pros:

Floors not very clean and highway noise is very loud.

2025-06-23 • via Nuitee
E
Elmer
2
Do not stay there.
Pros:

The bed kept sliding the mastest off of the frame,you hit your legs on the frame and it hurts. Ice machine did not work no ice. Cover was of very poor quality. Had a handicap person chech up in a very long time for him to get everything done.

2025-06-21 • via Nuitee
B
Bodilt • group • us
7
Good
Cons:

coffee machine broken, water on the floor from the ac and a musty smell in the room

2025-06-18 • via Nuitee
C
Chuck • young couple • us
8
It was alright
Pros:

The location was perfect. Easy to find.

Cons:

Only one accessible elevator. Room was on far end, making the walk challenging.

2025-06-16 • via Nuitee
J
Jared • family
10
Pros:

Good stay.

2025-06-04 • via Nuitee
R
Ralph • partner
6
Pros:

The property was fine. I did not like it when they issued someone else the key to my room.

2025-05-28 • via Nuitee
R
rhonda • family
10
Pros:

Beds were like clouds to sleep on

2025-05-25 • via Nuitee
K
Katherine • family with young children • us
10
Exceptional
2025-05-23 • via Nuitee
S
STEPHANIE • friends
6
Pros:

The night shift person was not fully trained and not personable at all. The room was not fully stocked. Also just felt like a hotel for people working away from home. Wouldn't stay again.

2025-05-23 • via Nuitee
R
Renfro • solo traveller • us
1
not worth the price, a rip off, and a complete disaster
Pros:

everything except the lack of a bathtub

Cons:

getting kicked out a day early, my car being vandalized, and being told they didn't want my kind on their property

2025-05-22 • via Nuitee