HS HOTSSON Hotel Silao

Hotels
HS Hotsson
9.3 (200 reviews)
Carretera Libramiento Norte 1335 Colonia Sopeña , Silao , mx

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Good location
Cleanliness in rooms
Cons:
Issues with service attitude
Concerns about cleanliness in dining and common areas
Inconsistent food quality

Categories

Cleanliness
8.66
There were concerns about cleanliness, specifically in the hallway and dining areas.
Service
9.63
The service was noted to be good overall, but there were some issues with staff attitude in certain situations.
Location
9.67
Location mentioned positively, convenient for travelers.
Room Quality
9.62
Rooms were described as comfortable and well-maintained.
Amenities
9.15
Amenities were generally good, but some guests noted specifics like the pool temperature and lack of variety in the breakfast buffet.
Value for Money
9.11
Overall value seems acceptable, though some expected higher quality for certain services.
Food and Beverage
8.66
Mixed feedback on the food quality with some items being disappointing.
Overall Experience
9.93
Overall, many reviews indicated a positive experience with a few actionable concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:44

Property Description

Luxurious Accommodation
HS HOTSSON Hotel Silao offers 5-star accommodation in Silao, just a short distance from Guanajuato. Guests can enjoy air-conditioned rooms with modern amenities, including free WiFi and a flat-screen TV.

Relaxation and Wellness
Unwind by the outdoor swimming pool or stay active at the fitness centre during your stay. The hotel also features a terrace where guests can enjoy some fresh air and beautiful views.

Convenience at Your Fingertips
With a restaurant on-site, room service, and a 24-hour front desk, HS HOTSSON Hotel Silao ensures that guests have everything they need for a comfortable stay. Plus, the free private parking and luggage storage add extra convenience to your trip.

Book now to experience luxury and convenience at HS HOTSSON Hotel Silao.

Important information:

Please notice due operational procedures property can't receive debit cards for guarantee.

The operating hours of the Game On bar are from 3:00 p.m. to 11:00 p.m.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: BJX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for MXN 307 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 200 reviews
Cleanliness: 8.66
Service: 9.63
Location: 9.67
Room Quality: 9.62
Amenities: 9.15
Value for Money: 9.11
Food and Beverage: 8.66
Overall Experience: 9.93
M
Miriam couple us
10
Confortable and quiet. Perfect services and good commute to Guanajuato City (15 minutes)
Pros:

Service is great

Cons:

N/A

2026-01-27 via Nuitee
J
J William couple us
10
2026-01-19 via Nuitee
R
rodolf solo_traveller mx
9
2026-01-19 via Nuitee
S
Salcedo couple mx
10
Regreso sin dudarlo.
Pros:

La cama muy cómoda, todo era muy limpio. Un lugar para realmente descansar.

2026-01-02 via Nuitee
T
TOMOHISA couple mx
2
Esta estancia era algo que esperaba con ilusión cada año, pero ha sido una decepción.
Pros:

La tranquilidad

Cons:

El servicio ha empeorado considerablemente. La actitud del personal ha bajado al nivel de un hotel barato cualquiera.

2026-01-02 via Nuitee
A
Ana Elena family_with_children mx
9
Pros:

Todo muy 👍 bien

Cons:

La temperatura de la alberca

2026-01-01 via Nuitee
G
Gabriel family_with_children mx
9
Buen descanso
Pros:

Limpio y cómodo

Cons:

Todo bien

2025-12-26 via Nuitee
M
Metin solo_traveller de
9
Pros:

Grosse komfortable Zimmer.

2025-12-20 via Nuitee
M
Michael solo_traveller at
6
Pros:

Das Frühstück und der Service im Restaurant ist sehr gut

Cons:

Die Sauberkeit speziell im Gangberiech. Wenn sie die Teppiche schon nicht wechseln wollen dann sollten sie die Teppiche im Gangbereich zumindest reinigen.
Der Barbereich ist ungemütlich mit unnötig lauter Musik und unfreundlichem Personal.

2025-12-13 via Nuitee
B
Beas family_with_children mx
8
Pros:

Orden y limpieza en las instalaciones en general

Cons:

El Bufet del desayuno en el restaurante es deficiente falta más variedad de platillos.

2025-12-10 via Nuitee
G
Gobbato solo_traveller it
6
2025-12-02 via Nuitee
I
Ivan solo_traveller mx
9
Excelente lugar de descanso para viaje de trabajo
Pros:

El.servicio y la atención fue excelente

Cons:

Solo la comida solicite a la habitación las enchiladas mineral estaban muy saladas pero fue lo unico que no me gusto

2025-11-18 via Nuitee
M
Metin solo_traveller de
9
2025-11-17 via Nuitee
9
975deev Couples
2
Drama hotel
Pros:

I stayed for 3 days and had an issue every day

AC was out 3 out of our 4 day stay. We called and no one fixed anything

We ended up moving rooms at midnight because it became unbearable

The next rooms sink wasn't working.

Last and worst experience, I was charged for a double booking (I stayed there for 4 days ) I called a week before the trip to confirm but wasn't informed of this double booking. I could have fixed this issue then but instead they charged me for a no show.

Find a new place, not worth the hassle

2025-11-04 via Tripadvisor
C
Centura couple us
10
2025-10-21 via Nuitee
C
Cristian solo_traveller it
9
2025-10-15 via Nuitee
M
Michael solo_traveller at
8
2025-10-02 via Nuitee
G
Garcia solo_traveller mx
10
2025-09-13 via Nuitee
G
Garcia solo_traveller mx
10
2025-09-13 via Nuitee
S
stephenkM9271DD Business Vancouver, British Columbia
8
First visit
Pros:

This was a nice modern full service hotel close to the factory I was visiting for work. Nice spacious rooms and good customer service

2025-09-01 via Tripadvisor