Courtyard by Marriott Hakuba

Hotels
•
Courtyard by Marriott
8.8 (135 reviews)
Hokujo 2937 , Hakuba , jp

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Spacious rooms
Cons:
Limited access without a car
Dinner service issues
Frosted windows limit view

Categories

Cleanliness
8.58
Hotel is described as clean and well-decorated.
Service
9.05
Staff is consistently mentioned as friendly and helpful.
Location
9.09
The hotel is located in a scenic area, feeling like a neighborhood in the forest.
Room Quality
8.54
Room size is appreciated; however, frosted glass windows diminish the view.
Amenities
8.77
Good facilities including a peaceful onsen room.
Value for Money
8.53
Standard quality for this hotel tier.
Food and Beverage
9.08
Breakfast is highlighted as very good with a variety of foods.
Overall Experience
8.75
Overall, reviews reflect a positive experience despite some minor cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:23

Property Description

Natural Hot Spring Baths and Renovated Rooms
Courtyard by Marriott Hakuba, renovated in 2016, features natural hot spring baths and updated accommodations. Each room offers modern amenities like air conditioning, flat-screen TV, and a private bathroom for a comfortable stay.

Convenient Ski Facilities and Dining Options
Guests can enjoy easy access to popular ski resorts with the free shuttle bus stopping in front of the hotel. Ski storage, equipment rentals, and a public bathing area with indoor and outdoor baths are available on-site. The restaurant offers a delicious a la carte dinner menu, with more dining choices just a short walk away.

Bicycle Rentals and Nearby Attractions
Explore the area with bicycles available for rent at the hotel. Additionally, the Hakuba Museum of Art is conveniently located across the street, adding a cultural touch to your stay.

Book your stay at Courtyard by Marriott Hakuba for a perfect blend of comfort and convenience.

Important information:

Renovation work is done from 07 June 2020 until 03 July 2020. Some rooms are under renovation.

When traveling with pets, please note that an extra charge of ¥5500 per a first pet, ¥2200 per a second pet, per night applies.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MMJ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 135 reviews
Cleanliness: 8.58
Service: 9.05
Location: 9.09
Room Quality: 8.54
Amenities: 8.77
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 8.75
J
Joel • family_with_children • au
8
2026-03-04 • via Nuitee
S
Sara • family_with_children • au
10
2026-01-29 • via Nuitee
A
Ann • extended_group • au
5
2026-01-25 • via Nuitee
M
Michael • family_with_children • au
9
2026-01-20 • via Nuitee
M
Michael • couple • au
10
2026-01-20 • via Nuitee
M
May • family_with_children • sg
9
Pros:

The tea reception in the afternoon was refreshing.

Cons:

Nothing much

2026-01-11 • via Nuitee
S
Sopapitch • extended_group • th
10
2026-01-08 • via Nuitee
K
khakkhanang • family_with_children • th
8
2025-12-18 • via Nuitee
M
Mochizuki • couple • us
7
Pros:

Room size
Nice and helpful staff

Cons:

Bath fee as we didn't utilize the hot springs.

2025-12-02 • via Nuitee
J
J E E P • extended_group • th
10
2025-11-21 • via Nuitee
R
Rujikun • family_with_children • th
10
Definitely the great one to stay!!!
Pros:

The location of the hotel makes me feel like living in neighborhoods in the warming forest.
The staffs were very friendly and welcoming.The public onsen room is very quiet and there’s an outdoor onsen.
The breakfast is very very very good!!! There are variety of foods from local shinshu soba and udon area and western food.

2025-11-15 • via Nuitee
D
Doron • couple • il
10
Pros:

מלון נקי. מעוצב בטעם טוב. ארוחת בוקר טובה. צוות אדיב

2025-11-02 • via Nuitee
C
Chanunpohn • family_with_children • th
10
2025-10-27 • via Nuitee
P
Patcharamai • couple • th
10
Recommended!
Pros:

Room is huge and peaceful to stay. Very nice breakfast. Great facilities. Nice onsen room.

Cons:

Not much convenience for those who didn’t have a car. You need a car or taxi to get here

2025-10-26 • via Nuitee
S
Simy • solo_traveller • fr
8
2025-10-22 • via Nuitee
W
Weerapat • couple • th
9
2025-10-21 • via Nuitee
C
Chanunpohn • family_with_children • th
10
2025-10-18 • via Nuitee
宮口 • family_with_children • jp
9
2025-09-20 • via Nuitee
K
Kan • family_with_children
10
Pros:

スタッフの対応が親切で素晴らしかったです。

2025-09-08 • via Nuitee
M
Marklc • family_with_children • jp
10
Summer in Hakuba
Pros:

comfortable bed in room with onsen bath. Good breakfast. Free parking. Carried luggage
to room.

Cons:

Room has frosted glass windows with no view. Dinner course was more like a fast food restaurant, main course delivered before the starter and take away plates as soon as you put your fork down, so difficult to relax.
No sofa in the room.

2025-08-21 • via Nuitee