Facilities

Safe-deposit box at front desk
Multilingual staff
Tours/ticket assistance
Free reception
Airport transportation - pickup (surcharge)
Upper floors accessible by stairs only
Free WiFi
24-hour front desk
Terrace
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Comfortable beds
Pool
Water coolers available
Fridge in room
Convenient location
Cons:
Booking issues
Room management concerns
Noise from renovations

Categories

Cleanliness
6
Guests had mixed reviews about cleanliness, with some mentioning issues.
Service
6.8
Service received mixed feedback, with some guests having negative experiences related to booking and room management.
Location
8
The hotel's location was highly praised for being convenient and in a good area.
Room Quality
8
Guests appreciated the spacious rooms and comfortable beds.
Amenities
8
Positive feedback on amenities such as the pool, water coolers, and fridge in the rooms.
Value for Money
7.5
Overall considered good value for money, with basic but nice facilities.
Food and Beverage
7
Not explicitly mentioned in the reviews provided.
Overall Experience
9
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-30 05:17

Property Description

Outdoor Pool and Terraces
Indulge in leisure with the outdoor pool and enjoy panoramic views from the terrace and garden.

Dining and Socializing
Savor delicious meals at the on-site restaurant, or grab a snack at the coffee shop. End your day mingling at the complimentary daily reception.

Convenience and Comfort
Unwind in air-conditioned rooms with kitchenettes and private balconies. Benefit from amenities like a business center, concierge services, and a 24-hour front desk.

Experience the perfect blend of relaxation and convenience at Puri Mango Hotel. Book now to enjoy this beachside retreat!

Important information:

  • No pets and no service animals are allowed at this property.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

Cleanliness: 6
Service: 6.8
Location: 8
Room Quality: 8
Amenities: 8
Value for Money: 7.5
Food and Beverage: 7
Overall Experience: 9
W
Wendy • family
8
Pros:

The staff were excellent
They did everything for us to enjoy our stay in Bali.
Yansu was exceptional with customer service

2025-05-20 • via Nuitee
I
Ian
6
Pros:

Ok but old.
Probably lovely when it was built 75 years ago but now very tired. That was probably the last time the sink drain was cleaned, that also applies to the shower head. No hot water .the picture of the pool did not match reality, tiles coming off. Tv powered up but no channels so useless.

2025-05-02 • via Nuitee
C
Craig • partner
10
Pros:

Awesome people

2025-04-15 • via Nuitee
A
André
8
Pros:

Très beau

2025-04-04 • via Nuitee
A
André
10
Pros:

Very good

2025-04-02 • via Nuitee
A
André
8
Pros:

Clean

2025-03-27 • via Nuitee
E
Eri
4
Pros:

Felt regret was stayed at this hotel, with unfriendly manager and staff in check in time. They forced me to paid more money, even I was paid with hotels.com by online. Condition hotel no toilet paper and mat towel and no rubbish bin. Never recommend this hotel to others.

2025-03-23 • via Nuitee
T
Terry
8
Pros:

Good location. Near the mall, shops and the beach.

2025-03-09 • via Nuitee
U
Urs
2
Pros:

Never again

2025-02-16 • via Nuitee
J
joseph
8
Pros:

The property was located within easy walking distance to the beach and multiple eating options.

2025-01-29 • via Nuitee
A
Alan
6
Pros:

There staff are very helpful

2025-01-03 • via Nuitee
G
Gail
4
Pros:

Very run down and not clean.
Had to ask for aircon to be cleaned .
Had to ask for fresh towels and water.
Toilet paper was also on request.

2024-12-14 • via Nuitee
V
Vikki
8
Nice convenient stay near the beach in Sanur
Pros:

We had a nice stay in Puri Mango. The staff we helpful and friendly and the room was clean and comfortable. The deco is getting a little old but still loads of life yet.

2024-11-14 • via Nuitee
R
Ralf
8
Zu heiß oder zu kalt
Pros:

Ein gutes, sauberes Zimmer in schöner Athmosphäre. Leider war die Dusche entweder richtig heiß oder kalt und es wurde nichts aus der angenehm warmen Dusche nach einer Woche Papua

2024-11-01 • via Nuitee
G
Gerald
8
Pros:

Good

2024-10-31 • via Nuitee
S
Simon
10
SANUR OCTOBER 2024
Pros:

Nice hotel in the north of Sanur near the beach and ICON Shopping Mall.

The staff were all very friendly and helpful.

I had a problem with a burst water pipe in my room at 0500hrs. It was dealt with very professionally and I got moved to a different room very quickly.

I will definitely stay at this hotel again when I am in Sanur!

2024-10-25 • via Nuitee
M
Michelle
8
Pros:

Quiet hotel close to night market in Sanur

2024-10-22 • via Nuitee
M
Maxeen • family
2
Pros:

Rooms had a very musty smell, we moved from one room as it was making us feel sick. One day NO WATER at all for shower other days no hot water.
Linen dirty, stains on sheets, towels grey. Pool broken tiles.
Would never stay here again
Southern sanur has more options for accommodation and restaurants

2024-08-23 • via Nuitee
B
BARBARA • family
4
Pros:

Looks good in photos but very run down. Lighting terrible only one bedside lamp and very poor light rooms dirty and stained. Shower water dribbles out and hopeless to adjust. No breakfast available at the hotel even though it was included in price. I was refunded $15. Aus for breakfast. Under bathroom sink was an empty filthy area. Service poor always had to ask for clean towels and toilet paper.

2024-08-11 • via Nuitee
P
paul • friends
8
Pros:

Situated the very far northern end of Sanur Beach area so a little far removed from our normal “playing arena”. But good value for money if you want cold air con, clean, comfy beds and friendly staff. The cafe/resto franchise attached to the venue downstairs had excellent pricing and some of the crispy pork belly value variations I have eaten in a long time and all for just $8 AUD per serve! Very close to the new major shopping mall which is an excellent attraction in itself. Jimmys Sports Bar 100m away had all the footy games over the weekend. Wasnt the worst place I have stayed in Bali overall 7.5/10

2024-07-23 • via Nuitee