Hôtel Arnold

Hotels
Logis Hôtels
8.7 (560 reviews)
98, Route des Vins , Itterswiller , fr

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Cozy ambiance
Friendly staff
Good spa facilities
Cons:
Cleanliness issues noted
Some amenities require improvement

Categories

Cleanliness
8.16
Some concerns about cleanliness were mentioned, specifically regarding the shower receptacle.
Service
9.13
Many reviews highlighted the friendly and attentive staff.
Location
9.17
Multiple mentions of excellent location, especially for exploring Alsace.
Room Quality
8.62
Rooms were frequently described as cozy and comfortable.
Amenities
8.65
Spa and pool facilities received positive remarks, adding value.
Value for Money
8.61
Overall good value observed, especially with the quality of service.
Food and Beverage
8.66
Food quality received praise, especially for breakfast and local cuisine.
Overall Experience
8.63
Overall positive experiences shared, with guests eager to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:50

Property Description

Charming Hotel Arnold in Itterswiller

Scenic Views and Local Cuisine
Located at the foot of the Vosges Mountains, Hotel Arnold offers picturesque views of the neighboring vineyards. The on-site restaurant, La Winstub, serves delicious home-made dishes made from local, seasonal produce in a former wine cellar setting.

Comfortable Accommodation
Guest rooms at Hotel Arnold are well-equipped with TVs and some feature a balcony or terrace, providing a cozy and relaxing stay for guests.

Convenient Amenities
With free Wi-Fi internet access and complimentary private parking, guests can easily stay connected and explore the surrounding area hassle-free.

Experience the beauty of Itterswiller at Hotel Arnold - book your stay now!

Important information:

Guests arriving after check-in hours are advised to contact the property before their stay to arrange their check-in.

Please note that the use of the wellness area will incur an additional charge of EUR 16 per adult, per stay.

Please note that the property cannot guarantee that all rooms booked will be located in the same building.

Please note that the wellness area, swimming pool, sauna and hammam will be closed from 13:00 on February 28th and will reopen on March 9th at 08:00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.7
Based on 560 reviews
Cleanliness: 8.16
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 8.66
Overall Experience: 8.63
R
REGIS couple fr
8
2026-04-18 via Nuitee
B
Bras Lafourcade family_with_children fr
10
2026-04-18 via Nuitee
G
Gindre extended_group fr
10
Magnifique
Pros:

La gentillesse du personnel
La propreté des espaces détentes
Le SPA est ouvert sur une terrasse donnant sur le vignoble

Cons:

RAS

2026-04-18 via Nuitee
M
Manderscheid couple de
7
2026-04-16 via Nuitee
D
Dominique couple ch
8
Pros:

Spa très agréable un plus. Très bien situé pour visiter l’Alsace et dans un village tranquille. Petit déjeuner complet et très bon restaurant.

2026-04-16 via Nuitee
C
Cathy solo_traveller fr
9
2026-04-15 via Nuitee
S
Stefan family_with_children de
10
Pros:

Sehr gutes Frühstück.
Super Lage.
Perfekt für unseren Hund.
Sehr nettes Personal.
Waren im Nebengebäude.
Sehr gemütlich.
Wiese direkt hinter dem Hotel.
Perfekt für unsere Hündin.

2026-04-13 via Nuitee
O
Ome Ga family_with_children fr
8
An excellent place to stay to cut-off from our busy world for a few days. I'll come back.
Pros:

Very friendly and arranging staff.
Nice and clean in every corner. Congratulations to the team!
Spacious room, with plenty of pillows (different shapes and hardness), correct mattresses and a mini fridge
Excellent breakfast.
Multiple parking possibilities.
Nice an clean Spa, with a pool that is really at the right temperature (for kids and adults), a great sunbathing terrace overlooking great view to the vineyards.
I can really consider coming back.
It is easy to visit the surroundings: from the castles, cascades, animal parcs, wineries...

Cons:

The only "negative" point: Despite the fact that room are all non-smoking, we had cold smoke smell in our bathroom every evening. It was mentioned to the reception, they came up to notice and confirm, and they promised to investigate (We won't be there to confirm).

My personal investigations are pointing to the opening pushing fresh air in the shower part (at the level of the taps): I put a wet towel in front of it (see picture), and the smell slowly got evacuated by the upper opening "sucking humidity". The fresh air was then coming from the room (this prevented bringing bad smell in the sleeping area). After 20min, like this the bathroom was again accessible to non smokers.
Hypothesis: smoke from another bathroom where a guest was smoking (despite a clear NO from the hotel), or the air pushed in this shower is coming from an opening outside the building that is close to a place where people (guests or staff) can smoke.
I will never know the final point, but I hope it can help others, and mainly the Hotel to to fix the issue as this is the only Minus I would give them.

2026-04-12 via Nuitee
J
Jessica family_with_children be
9
Pros:

L'hôtel est décoré dans un style typiquement alsacien. Le personnel est professionnel et chaleureux. Les chambres et l'espace wellness sont très propres. A conseiller pour une immersion alsacienne.

2026-04-12 via Nuitee
A
Antoinette couple fr
5
2026-04-12 via Nuitee
A
Andy family_with_children be
9
2026-04-11 via Nuitee
P
Philippe couple fr
10
Pros:

Le site. La vue depuis le balcon. Le restaurant.
L'accueil. Le personnel.

2026-04-10 via Nuitee
C
Claudia family_with_children at
8
Sehr schönes Hotel mit kleinen Mängeln
Pros:

Sehr nettes und zuvorkommendes Personal an der Rezeption, es wurde sogar ein Bett für den Hund bereitgestellt. Das Zimmer war sehr schön und geräumig und die Aussicht war toll!

Der Wellnessbereich ist schön und die Aussicht auch von dort aus wunderbar!

Das Frühstück und Essen im Restaurant war sehr gut.

Cons:

Beim Frühstück musste man andauernd nachfragen, da Dinge wie Wasser gar nicht vorhanden waren, andere (Orangensaft, Eier etc.) wurden zu spät nachgelegt. Der Herr beim Frühstück war sehr freundlich, aber eine Dame wirkte eher unfreundlich und desinteressiert. Der Kaffee war fad und geschmacklos.

Beim Abendessen wurde das Essen (obwohl wir mit den Kindern dort waren) erst nach über einer Stunde serviert. Gäste, die später gekommen waren, hatten das Essen aber schon. Das war extrem enttäuschend und wir haben die anderen Tage woanders gegessen. Schade.

Dass die Kinder nur bis 17:00 schwimmen dürfen, ist mehr als ungünstig. Um diese Uhrzeit kommt man gerade von Ausflügen zurück und würde gerne schwimmen gehen.

2026-04-08 via Nuitee
C
Christiane couple fr
10
Très bien
Pros:

Hôtel très confortable, grande chambre avec balcon orientée vers les vignes. L’espace bien être est très agréable, bassin , sauna , hamam . Nous avons passé un we de Pâques excellent.

Cons:

Il faudrait juste un peu plus de documentation touristique .

2026-04-07 via Nuitee
N
Nadia solo_traveller be
9
2026-04-06 via Nuitee
L
Lukas family_with_children de
8
Tolle Lage, toller Pool, gerne wieder
Pros:

Die Lage und die Räumlichkeiten

Cons:

Die Nutzungszeiten des Pools für die Kinder, es ist schwieg zu späterer Stunde noch etwas zu trinken an der Rezeption zu bekommen

2026-04-05 via Nuitee
S
Stefan couple de
10
Pros:

Sehr schönes Ambiente, sehr gute Betten, geschmackvoll ausgestattetes Zimmer

Cons:

kein Duschvorhang, beim Duschen wird das Bad geflutet

2026-04-04 via Nuitee
S
Susana couple es
9
2026-04-01 via Nuitee
F
Friederike couple de
10
2026-03-31 via Nuitee
S
Sako family_with_children nl
8
erg leuk hotel op een mooie plek in de elzas
Pros:

uitgebreid ontbijt

2026-03-30 via Nuitee