Facilities

Express check-out
Lot hours - 24 hours
Offsite parking discounted rates available
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Incredible staff
Centrally located

Categories

Cleanliness
8.96
The hotel is clean and well kept.
Service
9.43
The incredible staff are sincerely pleasant and extremely helpful.
Location
8.97
The hotel is centrally located in Thamel.
Room Quality
8.92
Standard quality for this hotel tier.
Amenities
8.95
Standard quality for this hotel tier.
Value for Money
8.91
It's a hands down bargain in my opinion.
Food and Beverage
8.96
Standard quality for this hotel tier.
Overall Experience
8.93
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 19:40

Property Description

Recreation Amenities and Rooftop Terrace - Explore the city with bicycles to rent or unwind on the rooftop terrace with stunning views.

Dining Options and Bar/Lounge - Indulge in delicious meals at the restaurant, order in with room service, and sip on refreshing drinks at the bar/lounge.

Convenient Features and Comfortable Rooms - Benefit from complimentary Wi-Fi, concierge services, and babysitting. Rest in individually furnished rooms with modern amenities like LED TVs, pillowtop beds, and rainfall showers.

Embark on a memorable stay at Hotel Jay Suites, ideally situated in the heart of Kathmandu's vibrant Thamel district. Book now to experience comfort and convenience during your adventure in the city!

Important information:

  • One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KTM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

9
Based on 103 reviews
Cleanliness: 8.96
Service: 9.43
Location: 8.97
Room Quality: 8.92
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.96
Overall Experience: 8.93
T
Timothy
10
Pros:

I have stayed here before and I will continue to come back. I would say the best part always is the incredible staff from the front desk to housekeeping. They are sincerely pleasant and extremely helpful. I had a challenge of missing luggage from the airport and they jumped in by helping me get updates from the airport to navigating my search to acquire items I needed immediately. The hotel is centrally located in Thamel, it’s clean, well kept, and a hands down bargain in my opinion.

2025-10-07 via Nuitee
G
Gonzalo
10
Pros:

I had a wonderful stay at this hotel. The location is very convenient, the facilities are clean and comfortable, and the atmosphere is calm and pleasant. I want to give special thanks to Sagar, who was incredibly kind and helpful throughout my stay. He assisted me with everything I needed, always with a smile. Thanks to him, my experience in Kathmandu was even better. I highly recommend this place!

2025-05-02 via Nuitee
J
Jinsoo
10
Good cost effectiveness hotel
Pros:

Considering the rate and the location, Jay suites must be the best choice.
The floor in the room is very dusty.
If the room floor is clean, it will be the perfect.

2025-04-21 via Nuitee
G
Geneviève
10
Pros:

The room is nice and clean. The food is good.

2025-04-13 via Nuitee
K
Kylie partner
10
Pros:

Staff are lovely, the hotel is in a good area and nice and clean

2025-04-05 via Nuitee
P
Parag
10
Pros:

The property is well located in Thamel and suites are clean and staff is welcoming.

2025-03-22 via Nuitee
C
Chhewang partner
10
Pros:

Everyone was very hospitable. Thank you so much Hotel Jay Suites for your wonderful hospitality.

2025-02-02 via Nuitee
C
Chhewang partner
10
Pros:

Everything was perfect.

2025-02-02 via Nuitee
P
Pavel
10
Pros:

Great location and friendly staff. Highly recommend!

2025-01-19 via Nuitee
V
Valeriy
6
Pros:

Not bed. Nice staff

2025-01-17 via Nuitee
S
Sean partner
10
Pros:

Super friendly and attentive staff. Excellent breakfast choices. Highly recommend.

2025-01-06 via Nuitee
J
John
10
Pros:

I have stayed at Jay Suites on two occasions and will definitely stay again if I return to Kathmandu. The owner and all staff were excellent, everything worked, and it was decent value for the money. You might find a room for a bit cheaper but will there be hot water, working AC, eorking remote control, elevator, in-room fridge, free water, good breakfast, etc? You get that and more at Jay Suites.

2024-11-24 via Nuitee
K
Kira partner
2
Pros:

The hotel is really nice and in a nice location but it was not clean at all and had awful large stains on the pillows and bedding and the beds were small and mattress old and some with broken springs. Also i did not get a welcome drink which is part of my membership perks for this booking

2024-11-19 via Nuitee
J
John
10
Pros:

I initially booked 2 nights but ended up staying for 8. You might find something that looks similar and is a few dollars cheaper but I didn’t even go hunting once I found that Jay Suites had an elevator, powerful AC with a simple on-off controller, a good bed, excellent shower with unlimited hot water, an in-room fridge with 2 free 1 litre bottles of water daily, and a better than average breakfast for about $5. The staff were exceptionally friendly and dealt with one minor plumbing issue quickly and efficiently. If you’re staying in Thamel, it would be tough to beat this place for the price.

2024-11-15 via Nuitee
N
Nandini family
2
Pros:

air conditioner did not work, bathroom door did not close, bathroom dirty. we stay only one night even we booked for two nights. terrible experience

2024-11-15 via Nuitee
J
John
8
Pros:

Two days in and no negatives so far. They have an elevator (neighbouring hotel does not for similar price), the room is comfortable and service is friendly and efficient. Good value for the money.

2024-11-08 via Nuitee
S
Sarbjit
2
Pros:

This is not a 3 star facility. The rooms are crawling with small bugs. The mattress was terrible. The odour in the rooms was also aweful.

I would not recommend this hotel.

2024-11-06 via Nuitee
A
Ana family
10
Pros:

Jay Suites is an excellent hotel in an excellent location! The staff are so kind and welcoming, and also very helpful in organizing anything you want to do in the city, and answer any questions you have about visiting Nepal. We will definitely be back. Thank you so much!

2024-11-05 via Nuitee
K
Kundan
10
Pros:

Very friendly staff. Respect and respond to your request in a timely manner.

2024-10-29 via Nuitee
C
Christine partner
10
Pros:

L’accueil a été exceptionnel et le personnel était très attentionné. Je recommande fortement cet hôtel pour un séjour à Kathmandou.
I highly recommend this hôtel . It is very clean and the personnel is very helpful. We will come back for sure!

2024-10-28 via Nuitee