Oaks Melbourne Southbank Suites

Hotels
•
Oaks Hotels & Resorts
8.2 (4250 reviews)
57 - 61 City Road Southbank , Melbourne , au

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Grocery deliveries
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Noisy windows
Limited amenities

Categories

Cleanliness
7.96
Several reviews mentioned issues such as stained carpets and a general lack of cleanliness in some areas.
Service
8.63
Friendly and professional staff were noted, contributing to a positive service experience.
Location
9.17
Multiple reviews rave about the convenience and proximity to city attractions.
Room Quality
8.12
Rooms were generally clean and comfortable, though some were noted as basic and had issues like noise.
Amenities
8.15
Facilities were described as adequate but some concerns over the quality of amenities were raised.
Value for Money
7.61
Some reviewers felt the price did not reflect the quality of the stay, particularly regarding room conditions.
Food and Beverage
7.66
Concerns were raised about the quality and convenience of breakfast options.
Overall Experience
8.33
Generally positive feedback with a few noted issues leading to an average experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:03

Property Description

Prime Location
Located in the heart of Melbourne, Oaks Melbourne Southbank Suites offers easy access to the city's bustling dining and shopping hotspots. Just steps away from iconic landmarks like Eureka Tower and Southbank Promenade, guests can immerse themselves in the vibrant culture of the city.

Modern Amenities
The stylish and air-conditioned apartments at Oaks Melbourne Southbank Suites are designed to provide a comfortable stay. With kitchen facilities, flat-screen TVs, and private modern bathrooms, guests can enjoy the convenience and luxury of a home away from home.

Convenience and Accessibility
Situated within walking distance of major attractions and transportation hubs like Flinders Street Station, Federation Square, and Emporium Melbourne shopping district, guests can easily explore the city. Whether visiting for leisure or business, Oaks Melbourne Southbank Suites offers the perfect blend of convenience and accessibility.

Book your stay at Oaks Melbourne Southbank Suites for a memorable Melbourne experience!

Important information:

Please note that there is a nonrefundable 1.5% charge when you pay with a credit card.

Please note that Oaks Southbank offers free access to a nearby gym. Please see reception for more information.

Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.

When booking more than 4 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 39 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per night when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 59 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 4250 reviews
Cleanliness: 7.96
Service: 8.63
Location: 9.17
Room Quality: 8.12
Amenities: 8.15
Value for Money: 7.61
Food and Beverage: 7.66
Overall Experience: 8.33
T
Teena • family_with_children • au
8
2026-03-14 • via Nuitee
K
Karen • couple • au
10
Excellent location for our short stay
Pros:

Great location, friendly helpful staff.

2026-03-14 • via Nuitee
S
Sharon • solo_traveller • ae
10
2026-03-13 • via Nuitee
D
Des • solo_traveller • au
7
Reasonable value for money.
Pros:

Staff were friendly.
Room was Clean.

Cons:

The door to the balcony wouldn’t open.
Couch was very small.

2026-03-13 • via Nuitee
L
lyndall • solo_traveller • au
4
Dirty hotel
Pros:

Location is good

Cons:

It’s dirty
The carpet was gross

2026-03-13 • via Nuitee
E
Emma • family_with_children • au
10
Clean, great location comfy beds
Pros:

Everything! Great location to walk everywhere or public transport close by too. Very clean, comfortable beds, staff fantastic and nothing to fault! Would absolutely stay here again.

Cons:

Nothing

2026-03-13 • via Nuitee
G
Grace • family_with_children • au
8
2026-03-12 • via Nuitee
A
Andy • solo_traveller • ca
8
Convenient location
Pros:

Location

Cons:

Kitchen was poorly equipped

2026-03-12 • via Nuitee
E
Edward • family_with_children • au
10
2026-03-11 • via Nuitee
C
Cara • family_with_children • au
8
2026-03-10 • via Nuitee
M
Meryta • couple • au
6
A functional place to stay. Fine if you are busy and just need a bed for the night.
Pros:

Location is good and had a good view from balcony

Cons:

We asked to be moved from our original room which looked like it badly needed a renovation, surprising for Oaks brand apartments I thought. New room was better but aesthetically not great. This place was fine for us as we were in Melbourne for an event and out all day, but would not recommend for leisure travel.

2026-03-10 • via Nuitee
C
Cherie • family_with_children • au
7
Great location with adequate amenities in the room.
Pros:

Location was excellent. Beds were comfortable. Staff were great. Nice big fridge.

Cons:

Not enough lounge chairs. 2 Ben, 4 adults and only 2 seater couch. Couldn’t stream to TV and no movies on the Foxtel device. Very basic for the price.

2026-03-10 • via Nuitee
R
Robyn • family_with_children • au
9
Pros:

Being so close to the city

Cons:

The traffic noise.

2026-03-09 • via Nuitee
P
Polschak • family_with_children • de
9
Pros:

Modernes Hotel mit guter Ausstattung

2026-03-09 • via Nuitee
L
Linda • couple • au
10
2026-03-09 • via Nuitee
A
Anita • couple • at
9
Pros:

Freundliches Personal super Lage und Apartment sehr geräumig und gut ausgestattet (Geschirrspüler, Waschmaschine, Trockner,…)

Cons:

Küchenmesser überhaupt nicht scharf und nicht gebrauchbar.

2026-03-07 • via Nuitee
F
Filippo • solo_traveller • au
8
2026-03-06 • via Nuitee
R
Ri • solo_traveller • au
9
2026-03-05 • via Nuitee
J
Jenny • family_with_children • au
9
Pros:

Close to city, within walking distance of Southgate, apartment was roomy and had great views of the city

Cons:

Room was a little musty and no air conditioning in the bedrooms

2026-03-05 • via Nuitee
C
Castro • extended_group • au
9
Good place to stay in Melbourne. I'll come back again
Pros:

A nice, modern, and well-located hotel. It is within walking distance of many places, making it easy to explore the city and visit the main CBD attractions in Melbourne.

Cons:

Parking options around the area are limited. The hotel has a parking space available; however, our car was too large for the spot, so we had to rent a space at a nearby car park.

2026-03-05 • via Nuitee