Oaks Melbourne Southbank Suites

Hotels
•
Oaks Hotels & Resorts
8.2 (4568 reviews)
57 - 61 City Road Southbank , Melbourne , au

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Noisy windows
Limited amenities

Categories

Cleanliness
7.96
Several reviews mentioned issues such as stained carpets and a general lack of cleanliness in some areas.
Service
8.63
Friendly and professional staff were noted, contributing to a positive service experience.
Location
9.17
Multiple reviews rave about the convenience and proximity to city attractions.
Room Quality
8.12
Rooms were generally clean and comfortable, though some were noted as basic and had issues like noise.
Amenities
8.15
Facilities were described as adequate but some concerns over the quality of amenities were raised.
Value for Money
7.61
Some reviewers felt the price did not reflect the quality of the stay, particularly regarding room conditions.
Food and Beverage
7.66
Concerns were raised about the quality and convenience of breakfast options.
Overall Experience
8.33
Generally positive feedback with a few noted issues leading to an average experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:03

Property Description

Prime Location
Located in the heart of Melbourne, Oaks Melbourne Southbank Suites offers easy access to the city's bustling dining and shopping hotspots. Just steps away from iconic landmarks like Eureka Tower and Southbank Promenade, guests can immerse themselves in the vibrant culture of the city.

Modern Amenities
The stylish and air-conditioned apartments at Oaks Melbourne Southbank Suites are designed to provide a comfortable stay. With kitchen facilities, flat-screen TVs, and private modern bathrooms, guests can enjoy the convenience and luxury of a home away from home.

Convenience and Accessibility
Situated within walking distance of major attractions and transportation hubs like Flinders Street Station, Federation Square, and Emporium Melbourne shopping district, guests can easily explore the city. Whether visiting for leisure or business, Oaks Melbourne Southbank Suites offers the perfect blend of convenience and accessibility.

Book your stay at Oaks Melbourne Southbank Suites for a memorable Melbourne experience!

Important information:

Please note that there is a nonrefundable 1.5% charge when you pay with a credit card.

Please note that Oaks Southbank offers free access to a nearby gym. Please see reception for more information.

Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.

When booking more than 4 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 39 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per night when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 59 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 4568 reviews
Cleanliness: 7.96
Service: 8.63
Location: 9.17
Room Quality: 8.12
Amenities: 8.15
Value for Money: 7.61
Food and Beverage: 7.66
Overall Experience: 8.33
C
Cody • couple • au
10
2026-06-06 • via Nuitee
P
Patrick • solo_traveller • au
10
2026-06-06 • via Nuitee
T
Thea • extended_group • au
9
Pros:

Convenient location

Cons:

Nothing it was great for our needs

2026-06-06 • via Nuitee
T
Teresa • solo_traveller • au
10
2026-06-06 • via Nuitee
P
Patrick • couple • au
10
2026-06-06 • via Nuitee
A
Amarasekera • solo_traveller • au
8
Pros:

Convinience
Value for money

2026-06-06 • via Nuitee
P
Patrick • solo_traveller • au
10
2026-06-06 • via Nuitee
G
Gavan • couple • au
9
2026-06-06 • via Nuitee
W
Werner • solo_traveller • de
9
2026-06-06 • via Nuitee
P
Patrick • couple • au
10
2026-06-06 • via Nuitee
H
Herman Angeles • solo_traveller • ph
10
Pros:

The location is close to everywhere. I love the vibes during night time, overlooking the city Kangaroo point.

2026-06-05 • via Nuitee
N
Nieass • extended_group • au
9
Pros:

Location is spot on.
Unit was little but was suffice for our needs.
Was surprised we had daily housekeeping.

Cons:

Fridge door opened opposite way to cupboard.
Cutlery drawer on the ground.

2026-06-05 • via Nuitee
C
Cameron • couple • au
6
Overall a good experience
Pros:

The location the events we were attending

Cons:

Garbage shute was out of action
Tv flickered and played up
All the light switch covers had been removed and sitting on the kitchen bench
No outdoor seating

2026-06-05 • via Nuitee
A
Alexandra • family_with_children • au
7
Great place to stay if you are visiting Southbank in the city
Pros:

Location

Cons:

Room set up could do with a thought as a spare space in this room could have used a sofa bed and TV for another valuable space within the property.

2026-06-04 • via Nuitee
G
Garry • extended_group • au
7
Location is brilliant, staff are great, facilities need some minor maintenance, I'd stay again.
Pros:

Room 2601 was good with exceptional views of the city. It had everything except a hairdryer that a self-contained room should have. Was spacious and comfortable.
We were initially in Room 2205 which had a tv that didn't work but on reporting, the staff member at reception whom I dealt with was excellent and allocated us a new room.
The young lady who checked us out on Sunday morning was also exceptional to deal with. The staff were 10 out of 10.

Cons:

Room 2205: was our initial room but after trying the tv the first time realized the tv had no sound, wouldn't change channels and 2/3 of the screen lacked colour, so approached reception who provided another room.
Room 2601: The negatives were the A/C I couldn't get to work which was also the heater, ensuite of the second bedroom door couldn't lock, and the first bedroom bedside lamp had an electrical short which was hard to turn on.

2026-06-04 • via Nuitee
K
Kim • couple • au
8
Comfortable, great location
Pros:

Location

Cons:

The hallway that runs down to the living space and separates the bathroom from the other aspects of the house

2026-06-03 • via Nuitee
L
Lisa • couple • au
8
Enjoyed our stay stall were excellent
Pros:

Location

Cons:

Room was quite small

2026-06-03 • via Nuitee
J
Jamisen • couple • au
10
We were thoroughly impressed with the facilities and location of our stay. Perfect spot for a weekend home away from hom
Pros:

The staff were very accommodating! The apartment was clean, was a great location and by far the most comfortable bed we have had away from home.

2026-06-02 • via Nuitee
A
Andrew • couple • nz
6
Great location, large apartment, staff friendly
Pros:

Location was excellent

Cons:

The road noise from my first room

2026-06-02 • via Nuitee
N
Nathan • couple • au
8
2026-06-01 • via Nuitee