Four Seasons Hotel Jakarta

Hotels
Four Seasons Hotels and Resorts
9.5 (469 reviews)
Jalan Jendral Gatot Subroto Kav 18 , Jakarta , id

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Attentive staff
Luxurious room quality
High-quality food
Cons:
Water leakage issue in shower

Categories

Cleanliness
8.46
Some issues with water leakage from the shower room, indicating possible maintenance concerns.
Service
9.93
Staff were attentive, friendly, and went out of their way to ensure guest satisfaction.
Location
9.47
The hotel is well-placed within Jakarta, offering pleasing city views.
Room Quality
9.42
Rooms are noted as amazing and very clean, contributing to a luxurious stay.
Amenities
9.45
Aesthetic design and a well-curated food and beverage program highlight the hotel's offerings.
Value for Money
9.41
The overall quality and experience justifies the price paid for the stay.
Food and Beverage
9.96
Excellent dining options with high-quality cuisine and enjoyable experiences.
Overall Experience
9.93
A memorable stay characterized by exceptional service and thoughtful details.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:49

Property Description

Luxurious Accommodation with Stunning City Views

At Four Seasons Hotel Jakarta, indulge in luxurious rooms offering breathtaking city views. Each room is thoughtfully designed with a separate seating area, walk-in closet, and a lavish bathroom for your comfort and convenience.

Diverse Dining Options

Satisfy your culinary cravings with five on-site dining outlets. Start your day with a delightful breakfast at Palm Court Restaurant, savor sweet treats at La Patisserie, or relish in a full dining experience at Alto Restaurant & Bar. With options like Dolcetto Cafe and Nautilus Bar, there's something to please every palate.

Convenience and Exceptional Service

Benefit from a prime location that allows easy access to key city areas. With a 24-hour front desk, complimentary WiFi, and a helpful staff ready to assist with your needs, your stay at Four Seasons Hotel Jakarta promises both convenience and exceptional service.

Book now to experience luxury and comfort at Four Seasons Hotel Jakarta.

Important information:

Please note that guests must use a credit card which will directly be charged or pre-authorized during booking. Debit cards or cards that have debit and credit card functions must not be used. The hotel will not be responsible for double charges. The hotel will e-mail guests a billing authorization form. Guests are to complete and sign the form before sending it back to hotel together with a copy of the credit card used for booking and their ID. Total price of reservation will be settled upon departure, except for reservations with special terms and condition.

Please note that hotel does not provide rooms for self quarantine purpose during pandemic.

In accordance with the recent DKI Jakarta Governor Decree no. 938 Year 2021, all guests are required to be vaccinated and show vaccination certificate upon check-in and dining.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 5 years old and over stay for Rp 968,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.5
Based on 469 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 9.42
Amenities: 9.45
Value for Money: 9.41
Food and Beverage: 9.96
Overall Experience: 9.93
P
Philip couple gb
8
2026-03-05 via Nuitee
T
Theresia solo_traveller at
10
Wunderschönes Hotel auf höchstem Niveau mit sehr nettem und kompetent zuvorkommenden Personal! Danke
Pros:

Das Frühstück war phantastisch und auf sehr kompetente, freundliche und wachsame Art ind Weiße versucht das Personal- den Aufenthalt der Gäste so angenehm wie möglich zu gestalten.
Das Hotel ist wunderschön, stil- und prachtvoll auf höchstem Niveau.

Cons:

Die räumliche Lage vom Klo mit Glas- Schiebetür-gefällt mir nicht.

2026-02-26 via Nuitee
A
Ahmed couple ch
9
2026-02-14 via Nuitee
P
Professional2025 family_with_children sa
10
Pros:

Staying at this luxurious and highly secure hotel is an exceptional experience in every sense. It is the perfect choice for anyone seeking comfort, relaxation, elegance, and privacy, along with an outstanding level of luxury and entertainment.
The hotel features excellent facilities, including a stunning swimming pool for adults and another dedicated pool for children. It also offers two remarkable dining options: ALTO restaurant on the top floor with breathtaking views, and another elegant restaurant located in the lobby. Both provide a refined atmosphere, outstanding cuisine, and fast, professional service.
I highly recommend staying here—it is truly a unique experience, and choosing this hotel feels like an unforgettable journey within your journey.

Cons:

Everything was amazing 👏

2026-02-10 via Nuitee
ابو معاذ couple sa
10
2026-01-29 via Nuitee
solo_traveller sa
10
Pros:

Everything. The rooms, the restaurant on the top floor. Very professional front office team.

2026-01-27 via Nuitee
S
Seiko couple jp
10
2026-01-27 via Nuitee
M
MUTEB couple sa
10
2026-01-25 via Nuitee
A
Abdullah solo_traveller sa
10
2026-01-19 via Nuitee
E
Explorer12623138258 Friends getaway Jakarta, Java
10
Good Times & Friendly Faces at Nautilus
Pros:

This is my third time visiting Nautilus, and I forgot the name of the cocktail my friend and I ordered. The staff were really attentive, friendly, and helpful. Special thanks to Irfan for recommending drinks and clearly explaining the menu, which really helped us choose something that matched our preferences. Ariska, Febrin, and Bagus were also very friendly. Overall, a great experience!

2025-12-26 via Tripadvisor
T
Teddy couple id
9
シャワールームのフロアへの水漏れ以外は満足。
Pros:

部屋は清潔で十分な広さがあった。リネン類も十分。中華レストラン Li Lianのクオリティーが非常に高く、料理が素晴らしかった。

Cons:

シャワールームのガラスドアがちゃんと閉まらず、シャワーを浴びて、外に出るとシャワーボックスの外に水漏れしていた。ガラスドアが取り付けられている蝶番が付いている部分も防水が全く不十分で、シャワーを浴びる度に外への水漏れが酷い。シャワーを浴びて、外に出る度にフロアが水浸し状態で、スイートルームの体をなしていない。即刻の改良が必要。多分他の部屋も全て同様の問題があるはず。

2025-12-25 via Nuitee
A
Antoine couple fr
10
Pros:

the room was amazing, very clean and the staff was really helpfull and professional

2025-12-22 via Nuitee
L
leowibisonoa Family Lombok, West Nusa Tenggara
10
The Only Hotel in Jakarta Truly Deserving of a Two-Key Distinction!
Pros:

The Only Hotel in Jakarta Truly Deserving of a Two-Key Distinction!

We regard FS Jakarta as the best city hotel in Jakarta—without hesitation.

What sets FS Jakarta apart is not spectacle, but intention. Throughout our stay, we were repeatedly touched by small, thoughtful surprises that revealed a philosophy of service rooted in authenticity rather than performance.

Imagine returning to your room to find your favourite madeleines waiting for you—sent quietly, without announcement. Or discovering a dessert delivered later in the evening, simply because the team noticed we hadn’t ordered one at dinner. These moments were discreet, personal, and deeply genuine—true markers that separate great hospitality from merely good.

We also love the design. The hotel feels intimate and tasteful without ever feeling compact. There is a clear sense of place, most notably around the Bensley–designed pool area, which remains one of the property’s most distinctive features. The location offers pleasing city views, anchoring the hotel firmly within Jakarta’s urban rhythm. That said, we do feel the property would benefit from a medium to major renovation within the next five years to remain firmly at the top of its game.

The food and beverage offering is another major strength. Alto, the Italian restaurant, is particularly impressive—its outdoor terrace is warm and inviting. Palm Court, while historically less consistent, has shown noticeable and encouraging improvement in recent visits. And then there is La Pâtisserie—quite simply the most beautiful pâtisserie in Jakarta. It is also worth highlighting that FS Jakarta offers the strongest pastry programme of any hotel we visited in Jakarta. The season-themed afternoon tea is thoughtfully curated and elegant, and for those seeking a quieter, more intimate setting, The Library—adjacent to the pâtisserie—provides a calmer ambience away from the crowds and cameras.

All things considered, Four Seasons Jakarta is a very special place. It represents a level of quality that is confident rather than loud, refined rather than showy—rich in substance, not style for style’s sake.

2025-12-21 via Tripadvisor
M
Maya couple gb
10
Pros:

It was such a beautiful building so glamorous and the most amazing suite. We felt like real like luxury royalty. The staff could not have done more. At breakfast they remembered we liked mangos from dinner and bought us some over. The breakfast was also the very best and so many options and small portions were possible.

Cons:

The best hotel I have ever stayed. There was nothing that could be better

2025-12-19 via Nuitee
R
Raluca-Cristina couple ch
10
wonderful hotel
Pros:

everything was splendid! the staff, the hotel, the amenities. lovely hotel!

Cons:

everything was perfect!

2025-12-19 via Nuitee
M
Mr Phil Perrin solo_traveller gb
10
Ultimate luxury
Pros:

What an incredible experience the hotel and the staff were beyond helpful and so incredibly upbeat, I would recommend this hotel to anyone who values high standard of luxury, bravo👏🏾

Cons:

Roof bar closed at 10:00 🙁

2025-12-04 via Nuitee
R
RahimiSayuti Family
10
FS Jakarta
Pros:

Had a great time here. One of the best I would say. Went here to celebrate Our Anniversary as well as my Daughter's Birthday. Its an all-suite hotel, so the rooms is definitely bigger than most hotel that we stayed.

We was welcomed with welcome drink during check in. Just before going to our room, one of the staff, a young lady in the reception asked if she can personally give a plushie to my daughter, which make our day already.

The room was decorated well above my expectations. We took the Privilege Benefits Packaged, which included evening cocktail on roof top. Outstanding service and the view is superb. Before we went to our room, the Turndown service was almost done. They even prepared us another set of cakes for my spouse and daughter.

The amazing things I would say is attention to detail of each staff. They even went as far as giving me cleaning cloth for my spec because he saw me wearing one. Small things but yet say a lot about the attention to detail.

Wife wanted to try afternoon tea before we checkout. Outstanding and definitely underprice. Paired with local honey just make it lovely.

The only slight comment I would say was the breakfast. Brilliant in terms of taste but i just wish it would have more options availabe.

Overall, fully recommend place to stay. Definitely planning to come back again soon.

Thanks FS Jakarta. You have been nothing short of extraordinary.

2025-11-26 via Tripadvisor
P
Pavel extended_group cz
9
2025-11-21 via Nuitee
M
methqal couple sa
10
Pros:

جدا رائع.. الاستقبال و القائمين عليه من الكوادر كانوا محترفين للغاية ... تم تسجيل الدخول قبل الوقت المحدد وبسرعة...الاكل ممتاز والنظافة تليق ب فور سيزون.. الاستقبال كانو اكثر ودية و تعامل... شكرا فور سيزون..سوف اكرر الزيارة بالتأكيد

Cons:

لم أجد شئ سئ طول فترة اقامتي

2025-11-18 via Nuitee
G
Gahtan couple gb
9
2025-11-15 via Nuitee