Embassy Suites by Hilton Charlotte Uptown

Hotels
•
Embassy Suites Hotels
9.4 (1076 reviews)
401 East Martin Luther King Jr. Blv , Charlotte , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Cons:
High parking costs
Cleanliness issues

Categories

Cleanliness
8.55
Some feedback mentioned hair in the shower and that bathrooms could be cleaned better.
Service
10
Multiple reviews praised the friendliness and professionalism of the staff.
Location
9.52
Great location noted for proximity to attractions and restaurants.
Room Quality
9.06
Rooms were clean and had great views, though some mentioned worn conditions.
Amenities
9.51
Positive mentions of breakfast and evening receptions, though some minor issues noted.
Value for Money
9.04
Some complaints about parking costs, but overall perceived value is good.
Food and Beverage
9.5
Significant positive feedback about breakfast and evening receptions.
Overall Experience
10
Many reviews expressed a wonderful overall experience with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:30

Property Description

Convenient Location near Charlotte Convention Center
Embassy Suites by Hilton Charlotte Uptown offers a prime location within walking distance to the Charlotte Convention Center. Start your day with a complimentary breakfast, take a dip in the indoor pool, and enjoy refreshing cocktails at the on-site bar.

Comfortable Rooms with Amenities
Rooms at the Embassy Suites feature a flat-screen TV, microwave, and small refrigerator. Unwind in the seating area with a sofa for added comfort during your stay.

Business-Friendly with Fitness and Dining Options
Business travelers will find convenience in the business center and meeting space. Stay active in the on-site fitness center or relax at the nightly Evening Reception with complimentary appetizers and beverages.

Book now to experience the convenience and comfort of Embassy Suites by Hilton Charlotte Uptown.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 38 per day.

Location

Guest Reviews

9.4
Based on 1076 reviews
Cleanliness: 8.55
Service: 10
Location: 9.52
Room Quality: 9.06
Amenities: 9.51
Value for Money: 9.04
Food and Beverage: 9.5
Overall Experience: 10
F
FEYER • extended_group • us
10
Pros:

Sent two of my employees
They were loving the place

2026-04-10 • via Nuitee
R
robyn • couple • us
1
Pros:

Nothing

Cons:

Everything

2026-04-08 • via Nuitee
L
LaDarius • couple • us
7
2026-04-08 • via Nuitee
P
Pablo • solo_traveller • us
1
2026-04-06 • via Nuitee
M
MENG • extended_group • cn
10
Shout out to front desk Sherry!
Pros:

Amazing breakfast

Cons:

None

2026-04-01 • via Nuitee
M
Ms. • solo_traveller • us
10
2026-03-31 • via Nuitee
S
Shalanda • couple • us
10
Pros:

Everything was amazing

2026-03-30 • via Nuitee
G
Gupton • couple • us
10
Excellent staycation place.
Pros:

Bar tenders very professional. Food was good. Staff was excellent.

Cons:

Not parking on the facility. Valet parking is $55/ per day.

2026-03-26 • via Nuitee
D
David • solo_traveller • us
8
Pros:

Cleanliness and location and staff were very polite

2026-03-23 • via Nuitee
D
Deanna • couple • tt
9
2026-03-16 • via Nuitee
A
Anthony • couple • us
10
2026-03-14 • via Nuitee
G
Garrett • couple • us
6
Good location, great hotel. Just ruined my stay this time by the rudeness of the front desk worker that worked the day o
Pros:

Location is great, embassy is always a good stay. Breakfast was nice and parking valets were nice.

Cons:

Front desk male staff worker was rude. Insulted me about the elevator when my card did not work. Expect better out of this location as I have stayed before.

2026-03-09 • via Nuitee
L
Lisa • family_with_children • us
8
Good
Pros:

Everyone was really nice. Breakfast was good

Cons:

Valet parking was a little pricey and was not noted on booking.

2026-03-09 • via Nuitee
S
Shirl • solo_traveller • us
9
It was a very comfortable, convenient and relaxing stay. Can’t wait to do it again.
Pros:

Hotel staff are very professional and helpful.
The bar/kitchen are very well priced and the food is great.

2026-03-08 • via Nuitee
N
Natasha • couple • us
10
2026-03-05 • via Nuitee
V
Valerie • family_with_children • us
10
Will definitely be returning!
Pros:

The breakfast was really nice. I liked how they greet you at the front desk. The lady was very, very nice. They give you water and snacks when you come in which is wonderful, the room was nice. The bed was comfortable. The breakfast in the morning was good. There was a really good selection. Overall it was a great experience. The food was really good.

Cons:

One thing I didn't like is that they didn't have parking. You only had to do valet, which was fine for me. But when I was going to have a visitor she didn't have extra money to pay for the valet. I wish there was a little more of an option on the menu in the bar lounge. the happy hour cocktail, I missed that because we weren't there so I was sad about that, but that is not the facility's fault. And also, there were a few cracks like in the toilet. the mattress on the couch bed was soiled on the bottom so that could have been better.

2026-03-02 • via Nuitee
D
Dennis • solo_traveller • us
10
Pros:

Thank u

2026-02-25 • via Nuitee
A
Arma • solo_traveller • bz
10
Pros:

Location and customer service.

2026-02-23 • via Nuitee
A
Angela • couple • us
10
Pros:

The people who work there made it such a great place

2026-02-23 • via Nuitee
K
KIMBERLY • couple • us
10
2026-02-22 • via Nuitee