Embassy Suites by Hilton Charlotte Uptown

Hotels
•
Embassy Suites Hotels
9.4 (1124 reviews)
401 East Martin Luther King Jr. Blv , Charlotte , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Cons:
High parking costs
Cleanliness issues

Categories

Cleanliness
8.55
Some feedback mentioned hair in the shower and that bathrooms could be cleaned better.
Service
10
Multiple reviews praised the friendliness and professionalism of the staff.
Location
9.52
Great location noted for proximity to attractions and restaurants.
Room Quality
9.06
Rooms were clean and had great views, though some mentioned worn conditions.
Amenities
9.51
Positive mentions of breakfast and evening receptions, though some minor issues noted.
Value for Money
9.04
Some complaints about parking costs, but overall perceived value is good.
Food and Beverage
9.5
Significant positive feedback about breakfast and evening receptions.
Overall Experience
10
Many reviews expressed a wonderful overall experience with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:30

Property Description

Convenient Location near Charlotte Convention Center
Embassy Suites by Hilton Charlotte Uptown offers a prime location within walking distance to the Charlotte Convention Center. Start your day with a complimentary breakfast, take a dip in the indoor pool, and enjoy refreshing cocktails at the on-site bar.

Comfortable Rooms with Amenities
Rooms at the Embassy Suites feature a flat-screen TV, microwave, and small refrigerator. Unwind in the seating area with a sofa for added comfort during your stay.

Business-Friendly with Fitness and Dining Options
Business travelers will find convenience in the business center and meeting space. Stay active in the on-site fitness center or relax at the nightly Evening Reception with complimentary appetizers and beverages.

Book now to experience the convenience and comfort of Embassy Suites by Hilton Charlotte Uptown.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 38 per day.

Location

Guest Reviews

9.4
Based on 1124 reviews
Cleanliness: 8.55
Service: 10
Location: 9.52
Room Quality: 9.06
Amenities: 9.51
Value for Money: 9.04
Food and Beverage: 9.5
Overall Experience: 10
L
Levy • solo_traveller • us
10
It was good
Pros:

The Staff were great.

Cons:

The parking and check in process.

2026-05-15 • via Nuitee
B
Brown • couple • us
10
2026-05-13 • via Nuitee
L
lakennya • couple • us
2
The hotel was not clean at all
Pros:

It was a good location, there was so much in the area that was walking distance

Cons:

My room was not clean. I had my room changed and the second one was worse. I just decided to not come back to this place. I told the staff and they actually argued with me and my mother about the room. Eventually they gave us one night half off even though we stayed three nights. The first room had a bad smell that wouldn’t go away, they then put us in another room that had stains on the carpet and couch that looked like blood.

2026-05-12 • via Nuitee
K
Kelsie • couple • us
10
2026-05-12 • via Nuitee
D
Dontay • solo_traveller • us
9
2026-05-11 • via Nuitee
T
Taysha • couple • us
10
Great stay would definitely stay here even in the area.
Pros:

Customer service and cleanliness

Cons:

The valet parking was a bit much for checking out

2026-05-11 • via Nuitee
R
Robert • couple • us
10
Pros:

Location

2026-05-04 • via Nuitee
H
Holly • couple • us
9
2026-05-03 • via Nuitee
B
Bernard • couple • us
10
Pros:

Everything

Cons:

NA

2026-05-01 • via Nuitee
R
Ryan • couple • us
10
2026-04-30 • via Nuitee
P
Patricia • solo_traveller • us
10
Pros:

The hotel wonderful, clean, and location remarkable! This staff were courteous, helpful, and friendly. The fragrance of the hotel was awesome even in my room. Great!

Cons:

Nothing.

2026-04-30 • via Nuitee
S
Shanika • extended_group • us
10
Pros:

Clean & professional

Cons:

Professionalism

2026-04-29 • via Nuitee
D
Dave • couple • us
9
2026-04-28 • via Nuitee
E
ESPAÑA • couple • us
10
Muy bien
Pros:

Si

Cons:

El desayuno debería mejorar tener opciones buenas nutritivas y saludables

2026-04-27 • via Nuitee
A
Alan • solo_traveller • us
10
Pros:

Excellent location within walking distance to everything we were doing. Super staff. Enjoyed it completely.

Cons:

Vanity faucet needs a new aerator. Otherwise everything was perfect.

2026-04-27 • via Nuitee
R
Ricky • family_with_children • us
8
Our overall stay was enjoyable overall.
Pros:

Breakfast always good.

Cons:

Parking can use some improvement on reducing wait time for vehicle. I used the QR code but the Valet parking appeared to still take longer than expected. However, the staff was professional.

2026-04-27 • via Nuitee
H
Hamilton • couple • gb
8
Ideal
Pros:

Convenient fir my needs

Cons:

Nothing

2026-04-26 • via Nuitee
A
Aquia • couple • us
10
2026-04-26 • via Nuitee
B
Brian • couple • us
10
Our stay was excellent.
Pros:

Cleanliness and Comfort

Cons:

N/a

2026-04-24 • via Nuitee
K
Karen • extended_group • us
9
Friendly staff - spacious clean room - great breakfast and bar - good location
Pros:

Staff were so friendly - room was really spacious and quiet! Free breakfast was wonderful - from coffee to pancakes to personalized omelettes - also received one free drink at the bar which was quite good. Everything about our stay was really stellar

Cons:

Nothing

2026-04-23 • via Nuitee