Comfort Inn & Suites East Ellijay

Hotels
•
Comfort Inn
8.7 (166 reviews)
234 Highland Pkwy, East Ellijay, Ellijay, Georgia, 30540 , Ellijay , US

Facilities

Elevator
Fitness facilities
Free breakfast
Safe-deposit box at front desk
Smoke-free property
Grocery/convenience store
Wheelchair accessible parking
Assistive listening devices available
RV, bus, truck parking
Free self parking
See all facilities

Review Highlights

Pros:
Clean rooms cited frequently
Friendly and efficient onsite staff
Convenient location with nearby shops and restaurants
Good continental breakfast with variety
Comfortable beds / excellent mattresses
Indoor pool available and well-liked
Good value for the price
Some rooms recently renovated and tidy
Cons:
Several serious cleanliness complaints (puddled bathroom floor, wet toilet paper, greasy/slippery surfaces)
Inconsistent breakfast quality for some (watery eggs, poor coffee)
Occasional odors in rooms (AC smelled like bleach)
Carpet staining/dirt reported by at least one guest
Customer service/corporate handling complaints (denied requests, refund issues)
One suite reported as having an uncomfortable bed; pool initially chilly

Categories

Cleanliness
7.5
Mixed signals: many guests explicitly call rooms 'clean' and 'fresh', but several strong negative reports (puddled bathroom floor, wet toilet paper, greasy/slippery bathroom, dirty carpet, bleach smell in AC) reduce the score.
Service
9
Generally praised onsite staff as 'friendly' and 'efficient' in multiple reviews, though there are isolated complaints about chain/corporate handling of issues and denied requests.
Location
9.2
Consistently noted as a strength: convenient location with many nearby stores and restaurants within walking distance; several guests cited location as ideal for their plans.
Room Quality
8.4
Rooms were frequently described as 'clean', 'cozy', and with comfortable beds; some reports of AC odor and one guest finding a specific suite's bed uncomfortable lower the score slightly.
Amenities
8.6
Amenities like the indoor pool and continental breakfast are repeatedly mentioned positively (pool described as 'great'); one comment noted the indoor pool was initially chilly but usable.
Value for Money
9
Multiple guests stated this was a 'great hotel for the price' and would stay again, indicating strong perceived value.
Food and Beverage
8.2
Breakfast is often praised (good selection, hot and tasty), but a few negative mentions (eggs watery, bad coffee) bring the score down from excellent to strong-good.
Overall Experience
9.7
Overall impressions are very positive for many guests (clean rooms, friendly staff, good location and value). The high overall score reflects the preponderance of favorable stays despite some notable cleanliness and service/process issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:42

Property Description

Indoor Pool and Fitness Centre:
Make a splash in the indoor pool or break a sweat in the fitness center during your stay at Comfort Inn & Suites.

Complimentary Breakfast and Convenience Store:
Start your day right with a complimentary continental breakfast and grab some essentials from the on-site grocery/convenience store.

Business Center and 24-Hour Front Desk:
Stay productive with the hotel's business center, and rest easy knowing the 24-hour front desk is always available to assist you.

Located near scenic Talona Lake, Comfort Inn & Suites in Ellijay offers a convenient and comfortable stay for your visit. Book now for a relaxing getaway.

Important information:

Take advantage of recreation opportunities including an indoor pool and a fitness center.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

8.7
Based on 166 reviews
Cleanliness: 7.5
Service: 9
Location: 9.2
Room Quality: 8.4
Amenities: 8.6
Value for Money: 9
Food and Beverage: 8.2
Overall Experience: 9.7
S
Susan
8
Bathroom issues
Pros:

Upon check in, we found a puddle of water in the bathroom floor and the toilet paper had been dropped in water

2025-10-08 • via Nuitee
K
Karen
10
Pros:

The stay was great, hotel was very clean with everything we needed for our stay. Our Family ranged from 5 years to 68 years. Everyone was very satisfied with the complete stay. The great grandsons 5 and 8 were very impressed with the breakfast selections.

2025-10-06 • via Nuitee
D
Dumas
8
Pros:

Room was clean. The staff was pleasant

2025-10-05 • via Nuitee
J
Janet • friends
10
Pros:

Very nice area & hotel.

2025-10-04 • via Nuitee
P
Patrick Russell • partner
10
Pros:

This was a lovely property. The room was clean and cozy. great hotel for our weekend adventure

2025-10-03 • via Nuitee
R
Roxie • partner
10
Pros:

Clean room . Indoor pool was a bit chilly but was finally able to adjust to the temp, Breakfast was easy - no complaints. Staff friendly. Good location

2025-09-30 • via Nuitee
M
Myrtice
8
Pros:

Clean room, comfortable bed, nice and quiet

2025-09-29 • via Nuitee
J
Jenay
10
Great stay in the mountains
Pros:

The staff was friendly and efficient. Rooms and public areas were clean also. Great hotel for the price and the location was perfect. So many stores and restaurants nearby to walk to. I would stay here again.

2025-09-29 • via Nuitee
P
Pamela • partner
10
Pros:

Clean rooms, nice staff great breakfast

2025-09-29 • via Nuitee
C
Celia
6
My last time staying at this hotel
Pros:

I made the mistake of walking into the bathroom barefoot and was immediately grossed out by the greasy, slippery feeling. The AC smelled like bleach. The breakfast eggs were swimming in liquid, and the coffee was terrible. The shower was nice though just don’t stand barefoot when you finish. I have stayed there many times but now it’s totally changed for the worse. I won’t stay there again!

2025-09-27 • via Nuitee
S
Shayla • friends
10
Pros:

It was nice and clean environment. The room smelled very fresh and clean.

2025-09-25 • via Nuitee
K
Keith
2
STEER CLEAR OF CHOICE HOTELS, MANY OTHER "CHOICES"
Pros:

Steer clear of chice hotels, they do not care if you have a valid complaint and their staff knows it. No shampoo, denial of a first floor room because "they are for people who need them, like the handicapped". Denied 2 adjoining rooms because we reserved rooms with 2 queen beds on line and one of the adjoining rooms has a king bed...I offered to pay extra to have an adjoining room and was toild it could not be done. Never have this issue with any other hotel chain, such as when you check in early and they say "we dont have the bed configuration you reserved online, we can switch you if you accept a different bed layout", and it is never an issue. It's an issue here. Choice also refused to honor a refund request for a room reserved online FORTY FIVE minutes later! Go elsewhere!!!

2025-09-24 • via Nuitee
R
Richard • partner
10
Pros:

The rooms was clean but the carpet could be cleaned. I walked on the carpet with white socks and they were dirty at bed time. We enjoyed the breakfast every morning and the staff was very friendly. Will stay there the next time we are in there.

2025-09-23 • via Nuitee
D
David • family
10
Pros:

Great short getaway for a friends wedding.would recommend to others.very convenient with everything you need right around.

2025-09-19 • via Nuitee
M
Melody • family
10
Pros:

Great property!

2025-09-18 • via Nuitee
A
Arthur
10
Pros:

Comfort Inn was convenient and in a good location for me

2025-09-10 • via Nuitee
A
Andrew • family
10
Pros:

This hotel was great. I room was clean and tidy. It was obvious from the hallway that the owners are in the process of renovating, but our room was well done. Pool was great. The continental breakfast was well done. Several hot items and many other items.

2025-08-29 • via Nuitee
A
Anabel
10
Excellent mattresses!
Pros:

Bed was so comfortable! Thank you guys.

2025-08-29 • via Nuitee
L
Lisa
10
Pros:

Very clean

2025-08-26 • via Nuitee
J
Jennifer
8
Test the bed
Pros:

Everywhere was clean and tidy ……breakfast was hot and tasty
We always stay at Comfort Inn in Ellijay as it’s convenient for all the places we wish to visit , but this time the bed was not very comfortable so I will always avoid that suite , but will stay there as always in the future ……

2025-08-24 • via Nuitee