Imperial Hotel

Hotels
9 (982 reviews)
13-15 North Drive , Great Yarmouth , gb

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Excellent breakfast
Cons:
High dog fees
Parking issues
Hard beds for some

Categories

Cleanliness
9.21
Reviews consistently highlighted the cleanliness of the hotel.
Service
9.18
Staff were repeatedly mentioned as friendly and welcoming.
Location
9.22
Many reviews praised the hotel's convenient location near the beach and amenities.
Room Quality
8.67
Most rooms were described as comfortable, though some experienced issues with air conditioning.
Amenities
8.7
Amenities were generally appreciated, but parking and lift issues were mentioned.
Value for Money
8.66
Pricing received mixed reviews, particularly regarding dog fees.
Food and Beverage
9.21
Breakfast was highly praised, though some issues were noted on individual days.
Overall Experience
9.18
Overall, guests expressed high satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 02:49

Property Description

Luxurious Beachfront 4-Star Hotel

Award-Winning Accommodation and Dining
The Imperial Hotel boasts the prestigious title of Hotel of the Year and its Cafe Cru has been awarded Restaurant of the Year. Indulge in high-quality accommodation and exquisite dining experiences during your stay.

Modern Facilities and Attentive Service
Enjoy a seamless blend of modern amenities and exceptional service at the Imperial Hotel. From tastefully furnished en suite rooms with Freeview TV to attentive staff catering to your every need, your comfort is our top priority.

Accessible and Convenient
With free private parking on-site and accommodations for guests with disabilities, including a stair lift and special access arrangements, we ensure that every guest can experience the luxury and convenience of our beachfront hotel.

Book now for a memorable and relaxing stay at the Imperial Hotel.

Important information:

Please note that this property cannot accommodate hen and stag (bachelor/ette) parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: NWI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 2 and older are allowed.
    Children from 2 years old to 15 years old stay for £10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 982 reviews
Cleanliness: 9.21
Service: 9.18
Location: 9.22
Room Quality: 8.67
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 9.21
Overall Experience: 9.18
P
paul • solo_traveller • gb
10
Pros:

I've stayed at the imperial on a few occasions everything is perfect unfortunately my last stay was let down by maybe a stupid thing

Cons:

Value for money

2026-06-17 • via Nuitee
A
Amanda • solo_traveller • gb
9
Nice staff, room clean, balcony a bit tatty but ok. Bed comfy and shower was amazing
Pros:

Location is good, 5 mins to the pier but away enough to be quiet

Cons:

All was good

2026-06-16 • via Nuitee
J
Johnboham • solo_traveller • gb
1
2026-06-15 • via Nuitee
R
Rania • extended_group • gb
5
2026-06-15 • via Nuitee
S
Stephen • couple • gb
8
Good location, nice rooms and great food.
Pros:

Great location.
The room met our expectations with a great sea view and very comfortable, the food was excellent, great breakfast with a very good selection. Dinner was also very good. The Terrace Restaurant is a great location.
Also enjoyed the novel old-fashioned lift.
Good value for money.
Will stay again.

Cons:

nothing of note

2026-06-10 • via Nuitee
S
Steven • couple • gb
7
Sad and tired and needs a face lift
Pros:

The hotel was good for me one night, but the decor needs updating and the sea view room didn’t worth £170. A basic 4 star

2026-06-09 • via Nuitee
S
Susan Lee • couple • gb
10
The Imperial Hotel.
Pros:

What stood out was the friendliness of all the staff. Breakfast was fantastic and included in the rate we booked. General cleaniness is great throughout the hotel. Evening meals we had were really good. Great location for the Venetian Waterways and not too far to stroll into the centre. Free car parking which is a bonus.

Cons:

Nothing we didn't like.

2026-06-09 • via Nuitee
J
Jane • couple • gb
10
The service at the hotel was brilliant. The food was excellent.
Pros:

The breakfast was excellent

Cons:

We would of liked our room to have been bigger.

2026-06-09 • via Nuitee
W
Wood • couple • gb
8
Welcoming comfortable
Pros:

Breakfasts were tasty good quality with excellent staffing

Cons:

Nothing to dislike

2026-06-08 • via Nuitee
K
Kev • couple • gb
7
2026-06-08 • via Nuitee
W
Wayne • solo_traveller • gb
10
2026-06-08 • via Nuitee
M
Maria • solo_traveller • gb
6
Pros:

The breakfast was excellent.

Cons:

The building looked tired & decor was very dated.

2026-06-07 • via Nuitee
D
Diane • couple • gb
8
Pros:

Traditional English hotel

Cons:

N/a

2026-06-07 • via Nuitee
K
Knight • solo_traveller • gb
5
Tired expensive old hotel past its best and offering poor value for money
Pros:

Looked like a refurbished room with a good walk in shower in the en-suite. Good breakfast. Comfortable bed. Nice sea view.

Cons:

Tired old fashioned hotel. Worn and stained carpets throughout including the bedroom. Old food smells trapped in the hallways. Room was smelly especially the bathroom and in all in need of airing before use. Antiquated DIY lift. Cramped and inadequate bar. Very expensive restaurant lacking in ambiance..

2026-06-06 • via Nuitee
M
Mike • solo_traveller • gb
8
2026-06-04 • via Nuitee
C
Clewlow • solo_traveller • gb
9
2026-05-30 • via Nuitee
R
Ra'fat Tawalbeh • extended_group • jo
6
Pros:

Staff
Location

Cons:

Breakfast

2026-05-29 • via Nuitee
W
Wendy • family_with_children • gb
9
Pros:

Staff were extremely welcoming, attentive to guests treating guests as old friends.
The breakfast service was really good. I had the Norfolk kippers which I would recommend.
The hotel is close to the beach and amusements.

Cons:

The room was quite small for a family room. I didn't understand why the kettle was in a cupboard on the floor.

2026-05-28 • via Nuitee
M
Matt • solo_traveller • gb
9
2026-05-25 • via Nuitee
I
Ian • couple • gb
8
Average hotel
Pros:

Location and car park

Cons:

Service in restaurant was slow,lift was past its use by date

2026-05-25 • via Nuitee