Ivory Manor Boutique Hotel

Clean upmarket guesthouse

Fantastic room and lovely staff

We had just one night (sadly) at this fabulous hotel. This was our last night before we returned home to the UK after a couple of weeks staying in various places in southern Africa and we couldn't have wished for a better end to our holiday. Ivory Manor is absolutely gorgeous, with each room being individually designed. We were in Spring Bling, with one of the biggest beds we've ever seen, a little balcony and a lovely free-standing bath with separate walk-in shower.
We seemed to be the only guests staying that night, so when we went to dinner we were escorted to a dining room beautifully set up for two. We had the place to ourselves! The attentiveness of our server Leroy, together with the excellent food and wine, made it a really special end to our African Adventure. And breakfast the next morning was the best I had on the entire holiday (and that's saying something). Again, we were in a room all by ourselves and it was excellent, with great service once again. The tableware is beautiful and it was so nice to have proper tea served in a china tea pot and poured into elegant china cups.
The gardens are lovely and the forest walk is a lovely little glade. It's hard to imagine this is a city hotel at all, as it feels as if you're in the middle of nowhere.
Thank you to James for showing us to our room when we arrived. Thank you to Leroy for the great dinner service and to Clifton for saying hello. Thank you to the chefs for fabulous food and to the reception staff for making our stay even more special by letting us keep our room on after check out. That meant we could relax by the pool (a lovely peaceful sun trap) and prepare for our homeward journey at our leisure.
I sincerely hope I have the opportunity to return to Ivory Manor one day.

What a gem of a find. This beautiful hotel has it all. Comfortable beds, stunning rooms and bathrooms. Fabulous staff, who are so attentive. I will definitely be back!

What an absolute Gem of a find. This hotel goes way above any other that I have ever stayed in to make you comfortable and feel welcome. From the moment you drive through the gates you enter Heaven! The staff are really friendly and helpful. The rooms are beautiful and comfortable. The food is excellent and the whole experience will always be remembered. I will definitely be back - Thank you all for great service. Worth of 5 Stars!!!!!

Very beautiful and well cared for estate. The food was great and service excellent. They made arrangements to pick us up from Rovos Train and drop off at airport. High luxury facility. Also loved the cigar bar. The beds were full sized king beds which we loved

We stopped here overnight before joining the Rovos Rail train. We could not fault hotel, it is lovely and the food is outstanding. The staff were all very welcoming and couldn't do enough for you. We would happily stay here again if we returned to Pretoria. We can highly recommend it.

This hotel is wonderful. I stayed here for two nights prior to traveling on Rovos Rail to Victoria Falls. I arrived on an overnight flight, and even though it was 9 a.m. hotel time, they gave me access to my room so I could sleep! The grounds are gorgeous and the rooms are luxurious. The staff is attentive and incredibly kind. Also, you must eat here! The food is all made on-site - even the bread and butter! - and is delicious. I cannot recommend it more highly.

Good service and good breakfast in nice atmoshere

Both excellent

The Blue Train put us up here the night before our train trip. The hotel is intimate, charming and quite lovely. There is some quite exceptional art on display. The staff were super attentive. It was a beautiful start to our South African vacation.

A really lovely local getaway. The environment was lovely but as staying guests, would have liked to have been able to enjoy the outdoor seating area in the afternoon but for the private function that was there. There were small oversights viz. never received the turn down service on our first night etc. Otherwise staff were lovely, food was well prepared and beautifully presented.

It is with deep regret that I write this review. Having hosted seven functions at Ivory Manor Boutique Hotel over the past four years, I had come to associate the establishment with exceptional service, an inviting atmosphere, and an experience that left both my guests and myself delighted. However, my most recent visit marked the last time I will ever recommend or return to this venue.

Let me begin with the positives: the service remains top-notch—attentive, professional, and warm. The ambiance? Still charming and elegant, setting the perfect tone for any occasion. But this is where the compliments end. The food portions and prices are nothing short of shocking, leaving me utterly embarrassed in front of my guests.

The main courses were smaller than starters, an insult to any diner who values balance between quality and value. Take, for example, the lamb shank priced at a hefty R310. What arrived on the plate was barely two bites of meat—a portion so meagre it bordered on disrespectful. The Duck Duo, a dish with promise, was laughably tiny—better described as a "Quail Duo" based on its size. And the Rib Eye steak, traditionally known for its hearty cut and flavour, was riddled with fat and sinew, rendering it almost inedible. To top it off, the desserts were an even greater disappointment, with portions so insubstantial they failed to satisfy even the lightest of sweet cravings.

This was a far cry from the Ivory Manor experience I had grown to love and trust over the years. It is evident that there has been a change in management or the culinary team, and unfortunately, the new direction is far from an improvement. Charging such exorbitant prices for these insultingly small portions is not only unjustifiable but also out of touch with the expectations of loyal patrons.

Let me be clear: this is not fine French cuisine, where smaller portions might be excused by the complexity and artistry of the dish. Even Pretoria-based French eateries offer larger, more satisfying portions at similar or lower price points. The stark contrast to your past standards is both disappointing and disheartening.

I had high hopes for this visit, expecting the usual blend of sophistication and satisfaction. Instead, I left feeling let down, embarrassed for my guests, and deeply saddened to see what Ivory Manor has become. Never again will I recommend your establishment, and never again will I return.

For a venue with such a stellar reputation, this decline in quality and value is unacceptable. I hope you take this feedback seriously because the Ivory Manor of today is far removed from the one I have cherished over the years. You have lost a loyal customer.

Dr Thommie and Mrs Zoleika Burger

It was a masquerade theme party and the setting, decor, couches, tables, service, was excellent and would at anytime recommend the facility.