Hakuba Hotel Ougiya

Hotels
8.6 (338 reviews)
Hokujo 6680 , Hakuba , jp

listing image 1
Show all photos
Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
BBQ facilities
See all facilities

Review Highlights

Pros:
Clean and comfortable facilities
Attentive service and good food
Cons:
Weak shower pressure
Issues with air conditioning control

Categories

Cleanliness
8.48
The facility was clean and comfortable.
Service
8.95
Descriptions of attentive and family-like service, including interaction with the owner's dog.
Location
8.99
Good location close to the bus terminal, enhancing accessibility.
Room Quality
8.44
Rooms are spacious and comfortable.
Amenities
7.97
While the facilities are a bit old, they were well-maintained and clean.
Value for Money
8.93
Considered excellent value for the amenities provided.
Food and Beverage
8.48
Breakfast and dinner were highly praised for their quality.
Overall Experience
8.55
General satisfaction with a comfortable stay and enjoyable atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:14

Property Description

Luxurious Rooms with Stunning Views
Hotel Ougiya offers a unique experience with rooms featuring traditional yukata robes, green tea, and picturesque mountain views. Whether you prefer Japanese-style futon bedding or a cozy Western room, each accommodation is equipped with modern amenities for your comfort.

Relaxation and Convenience
Indulge in the natural hot-spring baths after a day of skiing or opt for a soothing massage at your leisure. With complimentary shuttles to nearby attractions and bike rentals available, exploring the charming surroundings is a breeze. The attentive 24-hour front desk and free Wi-Fi ensure a seamless stay.

Culinary Delights
Savor the best of Japanese-Western fusion cuisine with the delectable set menus offered for breakfast and dinner. Complete your day with crafted cocktails at the elegant lounge bar, creating unforgettable dining experiences throughout your stay.

Experience the perfect blend of relaxation and adventure at Hotel Ougiya - Book your stay now!

Important information:

To use the hotel's free shuttle from JR Hakuba Train Station or Hakuba Bus Terminal, please make a reservation at time of booking.

A free shuttle bus runs from the hotel to Happo-One Ski Resort and Hakuba 47 Winter Sports Park. Please check the schedule at the front desk.

The Main building and the Annex at Hakuba Hotel Ougiya are connected by an underground walkway. Hakuba Hotel Ougiya and Ougiya Ryokan are a 5-minute walk apart via an underground walkway.

To eat breakfast at the hotel, a reservation must be made at check-in. Guests can choose between a Japanese set menu and a Western set menu.

Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 338 reviews
Cleanliness: 8.48
Service: 8.95
Location: 8.99
Room Quality: 8.44
Amenities: 7.97
Value for Money: 8.93
Food and Beverage: 8.48
Overall Experience: 8.55
K
Katelyn • solo_traveller • au
8
2026-05-09 • via Nuitee
C
Creselda • family_with_children • jp
10
The place is clean, accessible from our next destination and most of all the bed is very comfortable. The breakfast was
Pros:

Near from Iwataki Mountain

Cons:

Nothing

2026-05-07 • via Nuitee
O
OKAMOTO • couple • jp
8
満足です
Pros:

朝ごはん、ロケーション

2026-05-02 • via Nuitee
B
b1515236f876723586cc29364ef767ec • solo_traveller • us
10
2026-04-18 • via Nuitee
B
Balfoort • couple • au
10
2026-03-29 • via Nuitee
R
Richard • family_with_children • au
8
2026-03-26 • via Nuitee
A
Alex • couple • au
8
We had a great stay with excellent services and very nice Onsen
Pros:

Location, breakfast, stuff, Onsen

Cons:

Japanese style bed a bit uncomfortable,

2026-03-22 • via Nuitee
福山 • extended_group • jp
7
Pros:

スキー場から近く、朝ごはんのビュッフェは絶品だった

Cons:

部屋が乾燥しているため、加湿する必要あり

2026-03-21 • via Nuitee
N
Nolan • solo_traveller • us
10
Great value and experience. Great staff.
Pros:

Good location, good breakfast, comfortable futons, very friendly and helpful staff, nice drying room for ski gear, nice onsen

Cons:

Nothing, but slightly long walk to the gondola

2026-03-19 • via Nuitee
R
Raman • extended_group • us
8
2026-03-18 • via Nuitee
T
Theodore • solo_traveller • us
8
Very good value, nice location, and great rooms and breakfast
Pros:

I liked the traditional feel and the amenities, especially the breakfast, free coffee and tea, and the TV

Cons:

My TV did not have a working remote because the batteries were dead. The staff should check this in the future. When I told the staff, they asked me to change the batteries. The staff should be able to do this, a guest should not have to. I know it was winter, but the rooms were unbelievably warm.

2026-03-18 • via Nuitee
R
Rachel • couple • gb
9
Great stay, lovely staff and local to the mountains
Pros:

The mostly lovely and helpful staff! The rooms and hotel were well kept and comfortable. The breakfast was also great, with lots of different options. The hotel is also walking distance to the main resort, bars and restaurants and ski/ snowboard hire, which was very handy. Overalll, great stay!

Cons:

Nothing

2026-03-16 • via Nuitee
P
Phillippa • family_with_children • ph
7
Cosy and warm
Pros:

Very helpful staff and you can book a private onsen. The breakfast is good, great ski storage.
Beds very soft but the room was warm and cosy and perfect for what we wanted.

Cons:

Its a bit dated and could do with updating, the room was clean but the hallways felt a bit grubby. Didn't like that the duvet cover doesn't actually cover the whole duvet nor the sheet but when requested we were given additional sheets that solved the problem.

2026-03-15 • via Nuitee
A
Alastair • family_with_children • gb
8
Pros:

This is a pleasant hotel with a friendly family run feel. The Japanese style room was delightful; and the included breakfast was just what was needed, offering a wide variety of tasty food to suit all tastes. Attached to a Ryokan via a tunnel, linking a variety of onsens, and offering a particular Japanese cuisine, Shabu Shabu, it had a lovely, boutiquey ambience overall. Big ski locker and drying room.

Cons:

There was a comfortable looking lounge on the second floor, available for guest use, but the bar, which looked great, was not in use. I could imagine it being lively during busier times. The room could include a few more complementary services, range of tea and coffees etc. It was a little way from the main village (5-10 minute walk) and lifts (15 minutes)

2026-03-15 • via Nuitee
D
Dean • extended_group • au
9
2026-03-12 • via Nuitee
S
Sonia • couple • au
10
2026-03-09 • via Nuitee
V
Valentina • extended_group • us
10
Pros:

The owner was very nice.

Cons:

Nothing.

2026-03-08 • via Nuitee
R
Rick • couple • au
9
Great stay, close to everything and will be back.
Pros:

Close to Happone Centre and bus terminal.
Spacious room, great breakfast and an amazing onsen.

Cons:

But that is was an issue but hotel is on the older side and the room temperature seemed to be set, so when to hot open windows to control.

2026-03-07 • via Nuitee
J
Joanna • family_with_children • au
6
Pros:

The owner was incredibly helpful and we loved the Onsen in the hotel

Cons:

It was not what we expected from other reviews- we were in the annex in a Japanese style room that we did not realise had no shower although there was a private toilet - check room descriptions carefully- our mistake. The decor was not modern.

2026-03-07 • via Nuitee
J
Jo • solo_traveller • au
9
Perfect and value for money
Pros:

Comfortable and easy to get to snow field

Cons:

The under ground passage, a lot of steps w luggage

2026-03-06 • via Nuitee