Hotel Victoria

Hotels
5.7 (658 reviews)
Kings Road , Great Yarmouth , gb

Children allowed

Facilities

Non-smoking rooms
Swimming pool
Family rooms
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Clean and comfortable
Good location
Cons:
Poor cleaning standards
Unpleasant room conditions

Categories

Cleanliness
3.41
Multiple reviews highlighted poor cleaning standards, with dirt found in rooms and unclean bathrooms.
Service
7.38
Some reviews mentioned fine staff presence, but issues with room arrangements impacted overall service perception.
Location
8.42
Positive comments on location near the beach with easy access to local attractions.
Room Quality
4.37
Issues reported with room conditions, including hard beds and low ceiling lights.
Amenities
6.4
Mixed reviews on basic amenities; swimming pool closed during stay despite being noted as a plus.
Value for Money
7.86
Some found good value, while others felt the room quality did not meet expectations for the price.
Food and Beverage
2.41
Significant complaints regarding the breakfast service which was missing or poorly executed.
Overall Experience
5.38
Feedback varied, but overall experience was marred by cleanliness and room quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 15:02

Property Description

Outdoor Swimming Pool and Entertainment
Experience a refreshing dip in the outdoor swimming pool and enjoy family entertainment at nearby Wellington Pier and Pleasure Beach.

Delicious Dining Options
Indulge in a full English breakfast and savory English cuisine at the hotel restaurant, followed by live entertainment and music at the lounge bar during high season.

Comfortable Rooms with Modern Amenities
Relax in traditionally decorated rooms equipped with free Wi-Fi, flat-screen TV, and tea/coffee-making facilities. Each room also features a private bathroom for your convenience.

Book your stay at Hotel Victoria in Great Yarmouth now for an unforgettable coastal getaway with exceptional amenities and a prime location.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Mon, Sep 15, 2025 until Wed, Apr 1, 2026

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

5.7
Based on 658 reviews
Cleanliness: 3.41
Service: 7.38
Location: 8.42
Room Quality: 4.37
Amenities: 6.4
Value for Money: 7.86
Food and Beverage: 2.41
Overall Experience: 5.38
P
Pryor solo_traveller gb
10
Very nice
Pros:

Staff members were very nice

Cons:

The stars were to steep for me to get up them

2026-01-21 via Nuitee
H
Harrison solo_traveller gb
1
2026-01-20 via Nuitee
J
Jolita couple gb
2
2026-01-19 via Nuitee
G
George couple gb
1
Cons:

No bar and no breakfast 1 toilet roll for 4days stop we ordered a double room and was given a single room with a orfull bed

2026-01-19 via Nuitee
D
Daniel couple gb
5
2026-01-19 via Nuitee
E
Edward solo_traveller gb
4
Never again will I set foot in this so called hotel
Pros:

No food on offer location good room very small bed and furniture seen better in a skip

Cons:

Not got the time to tell you what I think of this hotel

2026-01-19 via Nuitee
B
Bekim family_with_children gb
5
Ok but won't not recommend
Pros:

Comfy beds and good location

Cons:

Dirt and stains everywhere, old carpets and squeaky boards underneath, tiny and smelly rooms!

2026-01-19 via Nuitee
A
Angela family_with_children gb
2
Location was great,that’s about it.
Pros:

Location was the only good thing about it

Cons:

Room was dirty.Dirty towels with pubic hair on them and stains.Dirty bathroom ,hair everywhere.Showed did not work,had to wash up using tap .Again pubic hair all over the place in the bathroom.No Tv remoute either.

2026-01-19 via Nuitee
R
Redfunny couple gb
10
Pros:

The flat was absolutely clean , the staff was fantastic I felt at home , the respect , the language was perfect , I guess the staff had that touch of confidence and perfect experience

Cons:

The toilet brush was not clean , at least we should have a bottle of drinking water or to use when making a cup of tea , yes I have to use water from the washing machine basin , was it safe for drinking , I guess yes , where is signage to show that it’s safe for drinking water

2026-01-19 via Nuitee
S
Sarah family_with_children gb
3
2026-01-19 via Nuitee
L
Lee solo_traveller gb
8
Very enjoyable
Pros:

No breakfast

Cons:

Nothing

2026-01-19 via Nuitee
J
Joanne couple gb
4
Pros:

The bed was very comfortable

Cons:

There was never anyone at reception and was left waiting ages even though there was a bell to ring for reception. The room was damp and had mould on the bathroom ceiling and in the bedroom towards the bathroom

2026-01-19 via Nuitee
R
Ronald family_with_children gb
10
2026-01-19 via Nuitee
A
Abbie couple gb
8
Lovely stay great value for money
Pros:

The pool it's amazing

Cons:

No bar or food

2026-01-19 via Nuitee
W
West family_with_children gb
4
ok but overpriced as the facilities were not as advertised
Pros:

Bed was comfortable.

Cons:

Unfortunately we booked in March understanding that the pool and restaurant would be open. They were not. Such a fabulous building with so many facilities not used. The rooms need TLC but the bed was so comfortable. Missing the TV remote and took a couple of hours to get one. Just sad to see a building with so much promise to be in such a state.

2026-01-19 via Nuitee
R
Roisin family_with_children gb
1
2026-01-19 via Nuitee
J
Julie family_with_children gb
6
A base and good place to rest
Pros:

This is the 3rd year we have stayed at this hotel. We chose it because of its location - minutes away from the Model village which my son loves, close to the beach and it isn't too far to access public transport.

The room was clean when we got in, wifi worked fine, shower worked OK.

Cons:

We didn't find out until we got there that the outdoor pool was closed, this has been something my son has previously looked forward to

Our room only had a window in the bathroom which meant it was warm at night. There was a fan which was fine to keep the room cool during the day, but too loud at night

We saw a cleaner by chance on the 2nd day and our bin was emptied and we were given more coffee and milk, but our room wasn't checked the other 2 days we were there.

2026-01-19 via Nuitee
T
Tomasz solo_traveller gb
4
2026-01-19 via Nuitee
E
Egle family_with_children gb
9
No complaints
Pros:

Lovely swimming pool, cosy room, clean and comfortable bed.
We will definitely back again! Perfect location.

Cons:

Bar was closed.

2026-01-19 via Nuitee
P
Peter solo_traveller gb
7
2026-01-19 via Nuitee