Hotel La Villa Serena

Hotels
9.2 (232 reviews)
Callejon del Espiritu Santo No 16 , Antigua Guatemala , gt

Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Terrace
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Minor internet issues

Categories

Cleanliness
9.13
Clean and well-maintained, but with some minor issues.
Service
9.6
The staff is very friendly and responsive to issues.
Location
9.14
Tranquil location away from the center, ideal for rest.
Room Quality
9.09
Rooms are nice and comfortable, with a good ambiance.
Amenities
9.12
Amenities are satisfactory for a pleasant stay.
Value for Money
9.08
Good value considering the overall experience and quality.
Food and Beverage
9.13
Very good breakfast and coffee options.
Overall Experience
9.3
Overall, a very positive experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:21

Property Description

Colonial Charm and Modern Comforts
Hotel La Villa Serena in Antigua Guatemala seamlessly blends colonial charm with modern comforts. The property offers free Wi-Fi access and a complimentary breakfast for a delightful start to your day.

Convenient Location and Nearby Amenities
Situated within a 5-minute walk from coffee shops, supermarkets, and restaurants, Hotel La Villa Serena ensures convenience at your doorstep. The hotel's beautiful garden and terrace provide a serene escape for relaxation.

Proximity to Historic Sites and Transportation
Explore the nearby Recollection Ruins and Saint Lucia Church, both just a short stroll away. Additionally, with La Aurora International Airport only an hour's drive and the bus station within 200 meters, traveling to and from the hotel is a breeze.

Book your stay at Hotel La Villa Serena now for an unforgettable experience in Antigua Guatemala.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GUA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Parking

    Free private parking is possible at a location nearby (reservation is needed).

Location

Guest Reviews

9.2
Based on 232 reviews
Cleanliness: 9.13
Service: 9.6
Location: 9.14
Room Quality: 9.09
Amenities: 9.12
Value for Money: 9.08
Food and Beverage: 9.13
Overall Experience: 9.3
J
Julio family_with_children cr
6
Pros:

La infraestructura.

Cons:

El servicio es muy básico y el personal poco amable. Un precio muy alto para un hotel tan básico. El ruido entre habitaciones no permite descansar. La habitación 4 de la primera planta es la peor porque se debe lidiar con el ruido constante, guardas hablando por teléfono a altas horas, timbres, las pisadas y ruido de la segunda planta es incómodo. La habitación es caliente.

2026-04-04 via Nuitee
G
Ghislaine-Malaury couple fr
8
Séjour agréable
Pros:

Le petit déjeuner
La vue
Le service client

Cons:

Pas de ventilateur ou de climatisation
Pas de commerce à proximité, il faut marcher un peu

2026-04-04 via Nuitee
A
Andrea couple cl
6
Bonito pero no iría de nuevo
Pros:

El hotel era lindo, la ubicación un poco lejos pero no está mal, el personal muy agradable, limpio, sábanas suaves y buena almohadas.

Cons:

El desayuno poco y con poca variedad. El baño lo peor, en la ducha no salía agua y está un día me salió fría, el lavamanos no tenía rejilla, era estresante pensar que si se te caía un anillo o aro lo perdías, inclusive se me cayó la escobilla y la perdí.

2026-03-24 via Nuitee
S
Susan couple gb
9
2026-03-16 via Nuitee
A
Anne couple fr
7
Séjour au calme dans un joli hotel mais quelques petites contrariétés
Pros:

Le petit déjeuner était très bon .La terrasse avait une vue magnifique sur les volcans. La cour était très mignonne c'est un joli hotel très propre et fleuri et calme ,un peu excentré

Cons:

La suspicion du personnel pour les serviettes de toilettes le dernier jour Ils nous ont accusés d'avoir emporté un petit essui main qu'ils avaient enlevé la veille et que nous avions sali ,d'après eux en lavant nos chaussures avec ! Je n' ai pas eu l'impression de faire quoique ce soit d'extraordinaire avec cet essuie main juste utilisé comme tapis douche car il n'y en avait pas bref tout ça nous a beaucoup contrarié, on a jamais eu ce genre de soucis

2026-03-09 via Nuitee
O
Ole couple dk
8
2026-02-27 via Nuitee
O
Ornella couple sv
10
Pros:

Excelente servicio

2026-02-26 via Nuitee
F
Fanny solo_traveller nl
9
Excellent hotel
Pros:

La Villa Serena was a wonderful accommodation. Big and comfortable beds, spacious rooms and overall welcoming setting, with a rooftop to see the volcanoes around Antigua. The bathrooms were clean and the hotel provided shampoo and soap.
The staff were super friendly, always available and able to help with any questions and requests. They booked us a shuttle and kept our bags during our Acatenango hike.
Breakfast is simple but good.

Cons:

Only downside was the shower for us because we did not fit under it easily, but that’s on us being very tall travelers :)

2026-02-22 via Nuitee
M
Michael couple us
10
This was a relaxing stay, perfect as we prepared for our long journey home.
Pros:

Quiet and off the beaten track, yet connected to great sights and restaurants via a short walk.

Cons:

Can’t think of anything.

2026-02-22 via Nuitee
F
Florheydi couple cr
10
Pros:

La amabilidad del personal, es un hotel pequeño y acogedor. Somos un grupo familiar de 8 personas y nos sentimos como en casa. La ubicación es muy tranquila y si les gusta caminar son como 700 metros al centro. Desayuno excelente.

Cons:

Todo me gustó.

2026-01-18 via Nuitee
K
karla family_with_children us
10
Beautiful views
Pros:

Personally, I loved that it was a little outside the center of Antigua. Takes about 20 minutes to walk to the city center or take a taxi/uber. It was quiet, the rooms were spacious, the breakfast was delicious and they have a terrace with beautiful views of the volcanos. The staff were friendly and accommodating.

Cons:

The WiFi was spotty at times

2026-01-15 via Nuitee
C
Cameron couple nz
7
Nice place away from the chaos
Pros:

Nice property tucked away in a quiet street. Only a 5-10 minute walk from the central part of Antigua, which is nice if you want to be away from the chaos.
Beautiful garden to have breakfast and the room was clean and comfortable.

Cons:

Shower wasn’t very strong, which was a bit frustrating after a 2 days hike.
Otherwise no issues.

2026-01-11 via Nuitee
A
Andres couple ca
8
2025-11-27 via Nuitee
V
Valery friends
10
Pros:

Enjoyed it for the time I was there. So can’t complain

2025-09-29 via Nuitee
M
Maria couple co
8
Pros:

En la habitación de La Mexicana tuvimos problemas con el internet, pero nos lo resolvieron. La gente es un amor y el hotel es muy bonito

2025-08-14 via Nuitee
R
Rodrigo couple gt
10
excelente
Pros:

muy bueno el desayuno y el cafe. y la ubicacion alejada del centro pero eso la hace tranquila para poder descansar bien.

2025-07-19 via Nuitee
A
Arguelles extended_group co
10
2025-07-18 via Nuitee
K
Karen group gt
9
Superb
2025-06-04 via Nuitee
G
Guy young couple il
8
Quiter location with great rooftop view but a bit pricy
Pros:

The location outside of the main city provides better quietness but requires additional 5 min walk. The place itself is very nice.

Cons:

The bath was not in the best condition and lack of a/c requires price adjustment

2025-05-29 via Nuitee
E
Eshel young couple pl
8
Very good
Pros:

The neighborhood was quiet and nice.
The stuff were very kind and the rooftop is amazing.
The rooms was pretty big.

Cons:

The bathroom weren’t very good and there wasn’t AC.
Breakfast not so tasty. And it was expensive to compare to what you get.

2025-05-29 via Nuitee