Quest Newcastle West

Hotels
•
Quest Apartment Hotels
8.8 (838 reviews)
787 Hunter Street , Newcastle , au

listing image 1
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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Facilities for disabled guests
Table tennis
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Helpful and friendly staff
Good value for money
Cons:
Old carpets and mould smell
Inconvenient location for some
Comfort issues with bedding

Categories

Cleanliness
8.3
Some reviews mention cleanliness positively, but issues with old carpets and mould smell were noted.
Service
9.3
Numerous reviews highlighted the welcoming and helpful nature of the staff.
Location
8.3
Location is generally appreciated, though a few reviews suggest it may be too far from central attractions.
Room Quality
8.8
Rooms are often described as clean and spacious, but some concerns about bed comfort were raised.
Amenities
8.8
Amenities mentioned as adequate, though some upgrades needed.
Value for Money
9.3
Overall value regarded as good, especially for larger groups.
Food and Beverage
8.8
Not specifically mentioned, assuming standard quality for this hotel tier.
Overall Experience
8.8
Generally positive experiences reported, with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:29

Property Description

Historical Getaway in Refurbished Brewery
Quest Newcastle West, nestled in the 1876 Woods Castlemaine Brewery, offers a unique historical escape. The property features spacious modern apartments with a range of amenities for a comfortable stay.

Modern Apartments with Essential Amenities
Each apartment at Quest Newcastle West is equipped with a TV, radio, microwave, work desk, ironing facilities, and comfortable bed linen. The private bathrooms are fitted with a shower and toilet to meet your needs.

Convenient Location for Exploring
Situated directly across from the Newcastle Interchange, Quest Newcastle West is just minutes away from key attractions like the Newcastle Yacht Club, Entertainment Centre, and McDonald Jones Stadium. Explore the city with ease from this central location.

Book your stay at Quest Newcastle West for a memorable historical retreat!

Important information:

Please note that there is a 1.8% surcharge for Visa, 2.5% surcharge for Mastercard and 3.0% surchage for American Express credit cards. All check ins are required to provide a $200.00 imprint of a physical credit card as a security bond, no cash bonds are accepted for the security bond.

Please note housekeeping services are not included on Sundays or Public Holidays.

Please note that images of the apartments are samples of the 78 apartments.
Each individual apartment is different due to the design of the historical building. Apartments with exposed beams are subject to availability.

Please let the hotel know if you have any special room requests upon making the booking.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NTL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 35 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 5 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 2 years old and over stay for AUD 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 838 reviews
Cleanliness: 8.3
Service: 9.3
Location: 8.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 9.3
Food and Beverage: 8.8
Overall Experience: 8.8
C
Chris • couple • au
10
My first choice for staying in Newcastle
Pros:

This place is very classy with the friendliest staff. The location is perfect for exploring Newcastle.
This is now my first choice when visiting. Thank you to the Reception team for being so welcoming

Cons:

I was sad to leave. The only problem I had

2026-02-14 • via Nuitee
S
Shatha • extended_group • au
8
2026-02-11 • via Nuitee
D
Dillon • couple • au
8
Clean quiet overall great experience can’t help about the neighbors would stay again preferably highest level in the bui
Pros:

Very clean and quiet

Cons:

The junkies across the road and the weird musky smell down the other end of the hall way

2026-02-09 • via Nuitee
H
Hayley • couple • au
10
We'll be back
Pros:

Great, friendly staff! Lincoln was so warmly accommodating with our requests. Huge rooms and beds!

Cons:

Aircon kept switching off

2026-01-29 • via Nuitee
K
Khandoker • couple • au
8
Overall it was great.
Pros:

Well presented.

Cons:

The room was a bit smelly.

2026-01-28 • via Nuitee
J
Jemma • couple • au
7
Pros:

It was very nice inside and comfy good little get away

Cons:

The area was a bit strange and didn’t get my bond back.

2026-01-26 • via Nuitee
N
Nicholas • family_with_children • au
10
2026-01-26 • via Nuitee
T
Toni • family_with_children • au
8
Pros:

Excellent location, friendly helpful staff. The room was very spacious, comfortable and clean. I would highly recommend this accommodation.

2026-01-23 • via Nuitee
T
Tony • family_with_children • au
6
Stay was pleasant but it was way beyond our budget.
Pros:

Staff pleasant and helpful. Room very comfortable as expected

Cons:

The price!

2026-01-22 • via Nuitee
M
Maxwell • solo_traveller • au
10
Convenient for travel and next to light rail to access Newcastle - however it’s a comfortable walk anyway
Pros:

Spacious rooms

2026-01-22 • via Nuitee
K
Kym • extended_group • au
10
Pros:

Large room
Lots of space
Location all in walking distance
Facilities were modern

2026-01-22 • via Nuitee
I
Ian • solo_traveller • nz
8
2026-01-21 • via Nuitee
W
Wickramasinghe • family_with_children • au
10
Pros:

We had a great time! The property was in perfect condition and we really enjoyed our stay. The staff was also amazing and made us feel very welcome...

2026-01-20 • via Nuitee
A
Anantha Padmanabhan • solo_traveller • au
9
2026-01-20 • via Nuitee
F
Francesca • couple • au
5
Cons:

There could’ve been a sofa in the room.

2026-01-19 • via Nuitee
D
David • couple • au
10
2026-01-19 • via Nuitee
E
Eden • couple • au
10
2026-01-19 • via Nuitee
T
Tim • family_with_children • au
8
Comfortable
Pros:

Spacious apartment

Cons:

Finding parking out the front n order to check in . While we did have a paid parking spot we had to find alterante parking in order to check in.

2026-01-19 • via Nuitee
K
Katrina Gallen • extended_group • au
9
Pros:

Well set up apartment. Plenty of space.

2026-01-19 • via Nuitee
L
Lynne • family_with_children • au
8
2026-01-18 • via Nuitee