Arcade Hotel & Hostel Hamburg

Hotels
7.9 (4005 reviews)
Kieler Str. 385 , Hamburg , de

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Terrace
Family rooms
Luggage storage
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
No breakfast
Limited amenities
Shared bathrooms

Categories

Cleanliness
7.79
Many reviews mention the hotel was clean, but some guests found issues with shared facilities.
Service
8.76
Positive feedback on friendly and helpful staff.
Location
8.8
Good location with easy access to public transport.
Room Quality
7.75
Some guests noted rooms were clean but small with minor issues.
Amenities
7.28
Limited amenities mentioned, especially lack of breakfast.
Value for Money
7.24
Considered expensive for the lack of breakfast and shared bathrooms.
Food and Beverage
6.79
Lack of breakfast options disappointed many guests.
Overall Experience
8.76
Overall experience was satisfactory for short stays despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:55

Property Description

Convenient Location with Excellent Transport Links

Modern Accommodation with Summer Terrace

Close Proximity to Key Event Venues

Ready to experience comfort and convenience in Hamburg? Book your stay at the Arcade Hotel & Hostel Hamburg now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for € 8 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 5 years old to 17 years old stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 4005 reviews
Cleanliness: 7.79
Service: 8.76
Location: 8.8
Room Quality: 7.75
Amenities: 7.28
Value for Money: 7.24
Food and Beverage: 6.79
Overall Experience: 8.76
A
Anastasiya • couple • by
5
It got worse since my last stay here
Pros:

The location

Cons:

The room was in the cellar and it was extremely humid there. All our clothes were wet and had a distinct damp smell. No fan, no sockets near the beds

2026-07-25 • via Nuitee
M
Matthias • solo_traveller • de
9
2026-07-25 • via Nuitee
M
Michaela • solo_traveller • de
9
Pros:

Wir waren zum 2 mal dort,das sagt fast alles aus.Ausser das es kein Frühstück mehr gibt fanden wir sehr schade.

2026-07-25 • via Nuitee
A
amin moh • solo_traveller • ir
10
2026-07-22 • via Nuitee
S
Schulz • solo_traveller • de
8
2026-07-20 • via Nuitee
M
Marko • couple • de
8
2026-07-20 • via Nuitee
I
Ilonka • solo_traveller • de
8
2026-07-20 • via Nuitee
A
Adriano • solo_traveller • it
9
Weekend ad Amburgo
Pros:

Ho apprezzato il fatto che la camera dispone anche di doccia che è una cosa atipica per le camere che non hanno il bagno in camera.

2026-07-20 • via Nuitee
A
Anke • couple • de
8
Für ein Wochenende zu empfehlen
Pros:

Super Betten, leicht von der Autobahn zu erreichen, für ein Automatenfrühstück ganz gut, check in sehr einfach über Schlüsselkasten, Parkplatz hinter dem Hotel

Cons:

Das Badezimmer ist sehr klein

2026-07-20 • via Nuitee
R
RICKARD • solo_traveller • se
8
2026-07-19 • via Nuitee
A
Andreas • solo_traveller • de
7
2026-07-19 • via Nuitee
A
Alain • couple • fr
10
Pros:

Calme, parking , proximité voi rapide, distributeur boissons

2026-07-19 • via Nuitee
C
Claudia • extended_group • de
8
2026-07-19 • via Nuitee
W
Werina • couple • de
8
2026-07-17 • via Nuitee
E
Emilia Maria • family_with_children • dk
10
Pros:

Fint . Alt var godt. Vi overnattede kun 1 nat fordi vi skulle flyve fra Hamborg.

2026-07-17 • via Nuitee
S
Serdar • family_with_children • tr
10
Pros:

Mükemmel bir konumda, çalışanlar yardımsever, nazik ve güler yüzlüler. Sessiz, sakin ve huzurlu bir ortama sahip. Ulaşım araçlarına ulaşmanın çok rahat olduğunu söyleyebilirim. Her şey için teşekkürler.

2026-07-17 • via Nuitee
S
Séverine • family_with_children • fr
8
Fidèle à la description
Pros:

Propreté, proximité autoroute, chambre spacieuse

Cons:

Manquait la bouilloire, petite odeur de renfermé

2026-07-17 • via Nuitee
R
Roberto • extended_group • it
8
Germania in bicicletta
Pros:

Posto bici in garage e struttura molto pulita

2026-07-16 • via Nuitee
P
Peer • extended_group • de
7
2026-07-16 • via Nuitee
D
Dominik • solo_traveller • de
8
2026-07-15 • via Nuitee