Arcade Hotel & Hostel Hamburg

Hotels
7.9 (3771 reviews)
Kieler Str. 385 , Hamburg , de

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Terrace
Family rooms
Luggage storage
Soundproof rooms
Non-smoking throughout
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
No breakfast
Limited amenities
Shared bathrooms

Categories

Cleanliness
7.79
Many reviews mention the hotel was clean, but some guests found issues with shared facilities.
Service
8.76
Positive feedback on friendly and helpful staff.
Location
8.8
Good location with easy access to public transport.
Room Quality
7.75
Some guests noted rooms were clean but small with minor issues.
Amenities
7.28
Limited amenities mentioned, especially lack of breakfast.
Value for Money
7.24
Considered expensive for the lack of breakfast and shared bathrooms.
Food and Beverage
6.79
Lack of breakfast options disappointed many guests.
Overall Experience
8.76
Overall experience was satisfactory for short stays despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:55

Property Description

Convenient Location with Excellent Transport Links

Modern Accommodation with Summer Terrace

Close Proximity to Key Event Venues

Ready to experience comfort and convenience in Hamburg? Book your stay at the Arcade Hotel & Hostel Hamburg now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for € 8 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 5 years old to 17 years old stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 3771 reviews
Cleanliness: 7.79
Service: 8.76
Location: 8.8
Room Quality: 7.75
Amenities: 7.28
Value for Money: 7.24
Food and Beverage: 6.79
Overall Experience: 8.76
M
Matze • family_with_children • de
10
Pros:

Wie immer haben wir uns sehr wohl gefühlt.

2026-02-14 • via Nuitee
C
Corinna • solo_traveller • de
8
Perfekt für eine Nacht- Schöner Hinterhof
Pros:

Nähe zu den NDR Studios

Preis-Leistung

Unkomplizierter CHECK-IN

Cons:

Wo war das WLAN? Schade

Es fehlen Aufhänger für Jacken und Co. und eine Fußmatte für die zzt. nassen Schuhe, da man gleich ins Bad kommt, bevor man ins Zimmer geht

2026-02-14 • via Nuitee
J
Jens • solo_traveller • de
8
Immer gerne wieder
2026-02-14 • via Nuitee
M
Matze • family_with_children • de
10
Pros:

Wie immer haben wir uns sehr wohl gefühlt. Unproblematische Zusatzbuchung einer zusätzlichen Übernachtung. Vielen Dank noch einmal für die tolle Unterstützung

2026-02-14 • via Nuitee
A
Amele • solo_traveller • de
7
2026-02-12 • via Nuitee
H
Hagi • solo_traveller • de
5
2026-02-09 • via Nuitee
I
Ivan • family_with_children • sk
7
2026-02-09 • via Nuitee
N
Nancy • solo_traveller • de
8
2026-01-31 • via Nuitee
A
Aziza • family_with_children • fr
8
2026-01-30 • via Nuitee
A
Anna • solo_traveller • de
10
2026-01-28 • via Nuitee
O
Oliver Samuel • couple • de
7
2026-01-24 • via Nuitee
N
Nguyễn Văn • couple • de
7
2026-01-22 • via Nuitee
D
Dieter • solo_traveller • de
7
2026-01-21 • via Nuitee
D
Dieter • solo_traveller • de
7
Alles in allem gut würde auch gerne wieder kommen
Pros:

Freies parken im Hof . Unkompliziert was einchecken und vor allem aus checken betraf. Einfach gehalten aber ok .

Cons:

Es gab zwar Verkehrsmittel Anbindungen aber lange Fahrten musste man in Kauf nehmen bis Hamburg Mitte.

2026-01-19 • via Nuitee
S
Sarah Sophie • extended_group • de
7
2026-01-19 • via Nuitee
C
Claudia • family_with_children • de
8
2026-01-19 • via Nuitee
J
Jana • couple • de
1
Super
Pros:

Ambiente

Cons:

Türen waren kein Schallschutz, weil nicht geschlossen

2026-01-19 • via Nuitee
M
Michael • couple • de
10
Super
Pros:

Sehr freundliches Personal und gutes Frühstück. Bushaltestellen vor der Haustür.

2026-01-19 • via Nuitee
A
Andrea • solo_traveller • rs
8
2026-01-19 • via Nuitee
J
Jeroen • solo_traveller • nl
7
Functioneel, basic, gedateerd maar wel schoon, iet wat gehorig
Pros:

Functioneel, schoon maar heel basic
Prijs kwaliteit in verhouding
Vriendelijk personeel
Mooie check-in automaat om de sleutel te ontvangen.

Cons:

De inrit van hotel en parkeerplaats in de avond ietwat moeilijk te zien vanaf de weg.
Helaas waren de parkeerplaatsen achter hotel allemaal bezet, krappe toegang om te manoeuvreren.

2026-01-19 • via Nuitee