Charter House

Hotels
8.2 (363 reviews)
14A Saint Thomas' Square , Newport , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Inconsistent cleanliness
Issues with parking

Categories

Cleanliness
7.34
Variability in cleanliness mentioned; some rooms tidy but corridors messy.
Service
8.81
Staff were helpful and friendly, enhancing the stay.
Location
8.85
Central location praised across multiple reviews.
Room Quality
8.3
Rooms were described as comfortable and well-designed.
Amenities
7.83
Standard amenities; some issues with WiFi and mattress quality noted.
Value for Money
7.79
Breakfast value noted, but some inconsistencies with other services.
Food and Beverage
8.84
Food quality in the Thai restaurant and breakfast positively highlighted.
Overall Experience
7.81
Overall experience was enjoyable, with both pros and cons noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:15

Property Description

Luxurious Accommodation
Charter House in Newport offers a luxurious stay with air-conditioned rooms, modern amenities such as a coffee machine, safety deposit box, and flat-screen TV. Guests can enjoy the convenience of express check-in and check-out, along with room service for a comfortable stay.

Dining and Relaxation
Indulge in a delightful dining experience at the hotel's restaurant or unwind at the sun terrace with beautiful views. The property also features a bar where guests can enjoy refreshing beverages after a long day of exploring the city.

Convenient Location
With key attractions like Osborne House and Blackgang Chine nearby, Charter House provides easy access to popular landmarks. Additionally, the hotel offers free WiFi, private parking, and is located just a short distance from Bournemouth Airport.

Book your stay at Charter House for a memorable and relaxing experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.2
Based on 363 reviews
Cleanliness: 7.34
Service: 8.81
Location: 8.85
Room Quality: 8.3
Amenities: 7.83
Value for Money: 7.79
Food and Beverage: 8.84
Overall Experience: 7.81
T
Thomas • solo_traveller • gb
7
2026-09-19 • via Nuitee
S
Shane • family_with_children • gb
7
2026-09-16 • via Nuitee
S
Shaun • solo_traveller • gb
9
Great stay in excellent room.
Pros:

The room was clean, well-appointed and comfortable. The staff were friendly and helpful. Would consider staying again when in Newport

2026-09-15 • via Nuitee
M
Matthew • couple • gb
9
2026-09-13 • via Nuitee
M
Michael • solo_traveller • gb
7
2026-09-05 • via Nuitee
J
jackie • solo_traveller • gb
7
Hotel room nicely decorated in a quirky way .lovely bathroom,comfortable bed.
Pros:

The room was lovely ,large like i am used to.

Cons:

Sadly i had hardly any sleep due to a huge very loud argument that went on endlessly right outside of the hotel between about three young males. Not sure if they were staying at Charters or not but they were right outside .I managed to get to sleep at about 4am.
I normally have no complaints at all wherever i stay and this was unfortunate. I am sure that other hotel residents must of been interrupted by this situation too.

2026-08-29 • via Nuitee
B
Bianca • couple • gb
6
Nice location, but uncomfortable room
Pros:

The location is perfect, just in the city centre.
Both the room and the bathroom are big and nicely decorated.

Cons:

The bed was uncomfortable, with a very soft mattress.
The bath tub was too high, not easy to get in.
Our room had a portable A/C, but no good natural ventilation as the window could not be properly opened.
Only winter duvets were available even if we stayed here in August.

2026-08-26 • via Nuitee
R
RAY • solo_traveller • au
9
Pros:

Location. Minster & pub breakfast and newport

Cons:

Flight of stairs.

2026-08-26 • via Nuitee
R
Richard • family_with_children • gb
9
This is worth the booking
Pros:

Great location to explore the island room was clean tidy and modern! The Thai restaurant downstairs is a must with kind friendly staff

Cons:

It was fine

2026-08-24 • via Nuitee
M
Maria • couple • gb
10
Will stay in again!
Pros:

Exactly as stated on Booking, all looked new and clean with such lovely staff! The aircon was an absolute treat during the heat!

Right by the bus station so perfect location to then travel around the island.

2026-08-18 • via Nuitee
J
James • solo_traveller • ie
10
Pros:

Comfortable, great location, good parking, lovely staff.

2026-08-10 • via Nuitee
M
Max • extended_group • gb
10
Excellent highly recommend
Pros:

Amazing room , everything was perfect.

Cons:

Na

2026-07-19 • via Nuitee
M
marek • solo_traveller • gb
9
2026-07-17 • via Nuitee
P
Peter • couple • gb
10
Pros:

Air conditioning worked well
Breakfast was plentiful

Cons:

Na

2026-07-16 • via Nuitee
S
Siobhan • couple • ie
8
Pros:

Thank god for the air con. It was fine. Saw nobody. All boxes for keys. Room was a bit dusty but all was fine and fab new en-suite. Thai restaurant is a must

2026-07-13 • via Nuitee
H
Heidi • solo_traveller • gb
9
2026-07-12 • via Nuitee
M
Michael • couple • gb
9
A really good place to stay in Newport, and ideal if travelling by bus. Would definitely return.
Pros:

An excellent location overlooking St Thomas Minster with a pub over the road and easy walking access to the bus station and the town centre. We were met by friendly staff to help us check in. A good breakfast was available at The Wheatsheaf over the road, with gluten free options available. There was also a discount at the Thai Restaurant below the rooms - again with gluten free options. the room was a good size, well equipped and comfortable.

Cons:

There were a lot of noisy seagulls in the square outside, even at night, and some noise at closing time from people passing through. Given the location this was not a surprise.

2026-07-12 • via Nuitee
R
Rhian • couple • gb
8
2026-07-10 • via Nuitee
W
Wheeler • solo_traveller • gb
8
Lovely staff and the Thai restaurant downstairs was fantastic
2026-07-09 • via Nuitee
L
Lai Yin • couple • gb
9
Big and comfortable room. Vintage furniture is gorgeous. Air-conditioning works well.
Pros:

Room is large and comfort. Great taste of vintage furniture, the air-conditioning does its good job in this hot summer.
Breakfast is delicious and sufficient amount. Excellent views from the room with lots of sunlight.

Cons:

More perfect if there is lift to top floor.
The auto-closer hinge of the main entrance door at ground floor dipped down and blocks the door from closing. It needs fix to hold its position.

2026-07-05 • via Nuitee