Quest Petone

Hotels
•
Quest Apartment Hotels
8.5 (1953 reviews)
40-42 Richmond Street , Lower Hutt , nz

listing image 1
Show all photos
Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Safety deposit box
Non-smoking throughout
Staff adhere to local safety protocols
Hand sanitizer in guest room and key areas
Invoice provided
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Parking fees
Some rooms need updating

Categories

Cleanliness
8.14
Generally clean with some mentions of a coffee machine issue.
Service
9.11
Staff were consistently described as friendly and helpful.
Location
9.15
Many reviews praised the fantastic location near shops and the beach.
Room Quality
8.1
Rooms were noted as comfortable but some needed updating.
Amenities
8.13
Amenities were good, but there were mentions of parking fees and equipment issues.
Value for Money
8.09
Some reviews suggest it offers good value, though parking fees were a concern.
Food and Beverage
8.64
Standard offerings; no specific mentions.
Overall Experience
8.61
Overall guests had a good time and expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:50

Property Description

Luxurious Self-Contained Apartments
Experience the ultimate comfort at Quest Petone with fully equipped apartments, including kitchenettes with stainless steel appliances and modern bathrooms with walk-in showers and complimentary toiletries.

Convenient Location for Dining and Shopping
Located in Lower Hutt, guests can indulge in a variety of dining options just steps away from the property. Additionally, the Queensgate shopping centre is a short 8-minute drive, perfect for a shopping spree.

Fitness Centre and Free WiFi
Stay active during your stay by utilizing the on-site fitness centre, or stay connected with complimentary WiFi available throughout the property.

Book now for a memorable stay at Quest Petone and enjoy the perfect blend of convenience and comfort.

Important information:

Please note that there is a 1.5% charge when you pay with a Visa or Mastercard credit card.
Please note that there is a 3% charge when you pay with an American Express credit card.

Please note that reception hours are:
Monday to Friday 07:00 to 19:00
Saturdays, Sundays and Public Holidays 09:00 to 16:00
After hours check in may be available. Please contact the property in advance, using the contact details provided on the booking confirmation.

Please note that car parking is an additional NZD 15 and has limited availability. There is a 2-yard height restriction.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WLG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for NZD 15 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 5 years old and over stay for NZD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs NZD 15 per day.

Location

Guest Reviews

8.5
Based on 1953 reviews
Cleanliness: 8.14
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 8.64
Overall Experience: 8.61
H
Hayley • family_with_children • nz
8
Pros:

The friendly gentleman that welcomed me , price , set up of the room.

Cons:

Drain in the shower was blocked and no aircon

2026-02-14 • via Nuitee
Y
Y • solo_traveller • au
8
Pros:

Location, the brand and the consistent good design

Cons:

A bit old compared to the other Quest apartments that I’ve been in

2026-02-14 • via Nuitee
L
Lynley • couple • nz
8
Pros:

Nice and close to our event

Cons:

Toilet roll holder broken. It came off the wall when you took off paper

2026-02-14 • via Nuitee
D
David • solo_traveller • au
8
2026-02-12 • via Nuitee
M
Matthew • family_with_children • nz
9
Pros:

Great room

2026-02-11 • via Nuitee
O
Omali • extended_group • nz
9
2026-02-10 • via Nuitee
B
BernieRW • solo_traveller • nz
5
Disappointing accommodation with no free parking
Pros:

Good location.

Cons:

Air conditioning unit that was in the room was very noisy. And there is no free parking on the premise.

2026-02-10 • via Nuitee
K
Karen • family_with_children • nz
9
2026-02-10 • via Nuitee
J
Jo • couple • nz
10
Pros:

Quiet, nice, clean

2026-02-09 • via Nuitee
M
M.K • family_with_children • nz
10
2026-02-09 • via Nuitee
F
Fiona • couple • nz
9
A great stay in an excellent location.
Pros:

Friendly, efficient, helpful front of house staff. Great location, easy walking to excellent cafes. Immaculate room. Very impressed.

2026-02-08 • via Nuitee
S
Saait • family_with_children • nz
10
Pros:

We had an amazing stay. Everything was smooth and comfortable, and there was nothing to fault. Thank you.

2026-02-08 • via Nuitee
R
Robert • couple • nz
5
it was ok
Pros:

it was ok

Cons:

no air-con in room just a free standing air-con unit which was to noisy to use so room was hot. no cloths hooks in bathroom

2026-02-08 • via Nuitee
D
Dougal • couple • nz
10
2026-01-31 • via Nuitee
N
Nicole • family_with_children • nz
8
2026-01-31 • via Nuitee
D
Denzel • couple • nz
8
Pros:

Movies that were available to us. Beats every other hotel we have stayed at

Cons:

Some of the things in the room were not working eg the fan and the lock of the bathroom door

2026-01-30 • via Nuitee
C
Catherine • family_with_children • nz
9
2026-01-29 • via Nuitee
D
Duane • family_with_children • au
9
2026-01-26 • via Nuitee
U
uhi • couple • nz
10
Pros:

Clean and easy access to shops near by! Room was equipped with kitchenette so easy to cook and all

Cons:

Nothing really. Has everything you need. Rooms really warm so good in winter

2026-01-26 • via Nuitee
M
Makarini Tepania • solo_traveller • nz
8
Pros:

The staff were amazing and definitely clean and tidy. Great coffee and good comfort.

Cons:

Lights never worked but I was fine with my own lighting

2026-01-25 • via Nuitee