Quest Petone

Hotels
•
Quest Apartment Hotels
8.5 (2135 reviews)
40-42 Richmond Street , Lower Hutt , nz

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Lift / Elevator
Laundry
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Parking fees
Some rooms need updating

Categories

Cleanliness
8.14
Generally clean with some mentions of a coffee machine issue.
Service
9.11
Staff were consistently described as friendly and helpful.
Location
9.15
Many reviews praised the fantastic location near shops and the beach.
Room Quality
8.1
Rooms were noted as comfortable but some needed updating.
Amenities
8.13
Amenities were good, but there were mentions of parking fees and equipment issues.
Value for Money
8.09
Some reviews suggest it offers good value, though parking fees were a concern.
Food and Beverage
8.64
Standard offerings; no specific mentions.
Overall Experience
8.61
Overall guests had a good time and expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:50

Property Description

Luxurious Self-Contained Apartments
Experience the ultimate comfort at Quest Petone with fully equipped apartments, including kitchenettes with stainless steel appliances and modern bathrooms with walk-in showers and complimentary toiletries.

Convenient Location for Dining and Shopping
Located in Lower Hutt, guests can indulge in a variety of dining options just steps away from the property. Additionally, the Queensgate shopping centre is a short 8-minute drive, perfect for a shopping spree.

Fitness Centre and Free WiFi
Stay active during your stay by utilizing the on-site fitness centre, or stay connected with complimentary WiFi available throughout the property.

Book now for a memorable stay at Quest Petone and enjoy the perfect blend of convenience and comfort.

Important information:

Please note that there is a 1.5% charge when you pay with a Visa or Mastercard credit card.
Please note that there is a 3% charge when you pay with an American Express credit card.

Please note that reception hours are:
Monday to Friday 07:00 to 19:00
Saturdays, Sundays and Public Holidays 09:00 to 16:00
After hours check in may be available. Please contact the property in advance, using the contact details provided on the booking confirmation.

Please note that car parking is an additional NZD 15 and has limited availability. There is a 2-yard height restriction.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WLG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for NZD 15 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 5 years old and over stay for NZD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs NZD 15 per day.

Location

Guest Reviews

8.5
Based on 2135 reviews
Cleanliness: 8.14
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 8.64
Overall Experience: 8.61
H
Hannah • extended_group • nz
10
Great location, great facilities. Would recommend.
Pros:

The two bedroom apartment was great. Not many properties have this available.

Cons:

There was only 2 towels provided for a booking of 3 people.

2026-07-04 • via Nuitee
J
Joanne • couple • nz
9
2026-07-04 • via Nuitee
T
Tom • couple • nz
7
Fine, the lack of car park was annoying.
Pros:

No breakfast, location good

Cons:

It would have been good to be told upfront that booking the car park was necessary ahead of time. And was required because of the lack of parking in the area.

2026-07-04 • via Nuitee
C
Cameron • solo_traveller • nz
8
2026-07-04 • via Nuitee
R
Randall • solo_traveller • nz
7
Pros:

Facilities in general were good

Cons:

Shower wasn't clean and ants in rubbish tin

2026-07-03 • via Nuitee
J
Jinky • solo_traveller • nz
8
2026-07-02 • via Nuitee
L
Leanne • couple • nz
8
Ideal
Pros:

Location

2026-06-30 • via Nuitee
L
Levi • couple • nz
9
2026-06-29 • via Nuitee
B
Belinda • solo_traveller • nz
10
Pros:

Very friendly staff tidy and clean and great location

2026-06-28 • via Nuitee
A
Apii • couple • nz
10
Great always look forward to staying here.
Pros:

Location was perfect

2026-06-27 • via Nuitee
G
Grant • couple • nz
9
clean , comfortable and very cental
2026-06-25 • via Nuitee
L
Leslie • solo_traveller • nz
8
Great base to stay when visiting wellington
Pros:

Convenient location, quiet and clean and comfortable

Cons:

Nothing

2026-06-24 • via Nuitee
S
Shweta • couple • nz
10
2026-06-24 • via Nuitee
T
Tuia • couple • nz
9
2026-06-24 • via Nuitee
D
Daniel • couple • nz
7
2026-06-23 • via Nuitee
S
Stephen • solo_traveller • nz
7
Windowless box
Pros:

Convenience to restaurants. On-site parking.

Cons:

No windows in the bedroom. The only outside ventilation was by leaving open the ranchslider to the deck where the heat-pump unit is placed.
The bedroom was very warm, so I needed to run the heat pump in the living room on all night and leave the bedroom door open.

2026-06-23 • via Nuitee
D
Duane • solo_traveller • au
6
Pros:

Good location, great staff

Cons:

Walls were really thin. Kept awake on 2 separate nights to midnight & 3am by people talking & making noise in adjacent rooms.

2026-06-22 • via Nuitee
A
Andrew • family_with_children • nz
7
2026-06-21 • via Nuitee
D
David • family_with_children • nz
1
Cons:

There was no hot water for a shower on both Saturday and Sunday mornings.

2026-06-20 • via Nuitee
A
Andrew • solo_traveller • nz
9
Great
Pros:

great location

2026-06-19 • via Nuitee