Quest Petone

Hotels
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Quest Apartment Hotels
8.5 (2095 reviews)
40-42 Richmond Street , Lower Hutt , nz

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Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Safety deposit box
Non-smoking throughout
Staff adhere to local safety protocols
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Parking fees
Some rooms need updating

Categories

Cleanliness
8.14
Generally clean with some mentions of a coffee machine issue.
Service
9.11
Staff were consistently described as friendly and helpful.
Location
9.15
Many reviews praised the fantastic location near shops and the beach.
Room Quality
8.1
Rooms were noted as comfortable but some needed updating.
Amenities
8.13
Amenities were good, but there were mentions of parking fees and equipment issues.
Value for Money
8.09
Some reviews suggest it offers good value, though parking fees were a concern.
Food and Beverage
8.64
Standard offerings; no specific mentions.
Overall Experience
8.61
Overall guests had a good time and expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:50

Property Description

Luxurious Self-Contained Apartments
Experience the ultimate comfort at Quest Petone with fully equipped apartments, including kitchenettes with stainless steel appliances and modern bathrooms with walk-in showers and complimentary toiletries.

Convenient Location for Dining and Shopping
Located in Lower Hutt, guests can indulge in a variety of dining options just steps away from the property. Additionally, the Queensgate shopping centre is a short 8-minute drive, perfect for a shopping spree.

Fitness Centre and Free WiFi
Stay active during your stay by utilizing the on-site fitness centre, or stay connected with complimentary WiFi available throughout the property.

Book now for a memorable stay at Quest Petone and enjoy the perfect blend of convenience and comfort.

Important information:

Please note that there is a 1.5% charge when you pay with a Visa or Mastercard credit card.
Please note that there is a 3% charge when you pay with an American Express credit card.

Please note that reception hours are:
Monday to Friday 07:00 to 19:00
Saturdays, Sundays and Public Holidays 09:00 to 16:00
After hours check in may be available. Please contact the property in advance, using the contact details provided on the booking confirmation.

Please note that car parking is an additional NZD 15 and has limited availability. There is a 2-yard height restriction.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WLG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for NZD 15 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 5 years old and over stay for NZD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs NZD 15 per day.

Location

Guest Reviews

8.5
Based on 2095 reviews
Cleanliness: 8.14
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 8.64
Overall Experience: 8.61
L
Laurice • family_with_children • nz
8
2026-05-31 • via Nuitee
T
Tracey • family_with_children • nz
9
2026-05-30 • via Nuitee
D
David • solo_traveller • nz
9
Pros:

Got there late sono staff on but did speak to person via intercom. Friendly and helpful.

Cons:

I should have been better informed that the car parking was a charge and I needed to book. I wouldn't have minded paying the $15. Luckily there was a park close by.

2026-05-30 • via Nuitee
M
Mark • solo_traveller • nz
9
Cons:

A little bit noisy at times

2026-05-29 • via Nuitee
M
Mrs_KH • solo_traveller • nz
7
Pretty good overall - could do with a refresh
Pros:

Staff, location, comfy bed, great shower pressure

Cons:

Fridge cupboard badly arranged, awkward to use the fridge. The furniture was a little scruffy - cracks in laminate etc. Hand towel rail kept falling off. Combination of non-heated towel rail and inadequate bathroom fan meant towels didn't dry out, but we got fresh every day to compensate.

2026-05-29 • via Nuitee
E
Elzarie • solo_traveller • nz
8
2026-05-28 • via Nuitee
J
John • couple • nz
10
Pros:

Very well positioned in Petone. Clean and comfortable. Helpful staff.

2026-05-28 • via Nuitee
K
Kim • couple • nz
9
Great location. Friendly staff. Would stay again. Pre book carpark.
Pros:

Great central location. Friendly staff. Well set up. Overall good. I would stay again but request a room with better outlook if available.

Cons:

Window view of next door building

2026-05-27 • via Nuitee
B
BO • solo_traveller • cn
9
2026-05-26 • via Nuitee
P
Pierre • family_with_children • nz
7
Met our needs for the few days we stayed.
Pros:

Location to where we needed to be was close. The city was also only about 20 minutes away by car. Room was clean and cosy. Had basics like coffee, tea, milk. It was ok for our needs during our short stay.

Cons:

Bed was semi confortable, two beds joined together so had hard noticeable edges of each mattress running down the centre of the bed. Parking in the carpark was very tight especially when another car was parked beside our vehicle.

2026-05-25 • via Nuitee
S
Sarah-May • solo_traveller • nz
10
Pros:

Easy to find, close to main street, very helpful friendly staff as we arrived just as reception was closing.

2026-05-23 • via Nuitee
N
Nana • family_with_children • au
7
Pros:

Cleanliness

Cons:

Lack of parking and the tone of the After Hours operator.

2026-05-23 • via Nuitee
K
Kim • solo_traveller • nz
10
Pros:

Location was perfect, right in town.
Staff were amazing. Place was very clean and comfy beds. Room was perfect .

2026-05-21 • via Nuitee
B
Braedee • solo_traveller • nz
10
Pros:

On-site parking

Cons:

That i didn't stay longer

2026-05-18 • via Nuitee
S
SHIYE • solo_traveller • cn
9
2026-05-18 • via Nuitee
M
Melissa • couple • nz
8
2026-05-17 • via Nuitee
G
Gary • couple • nz
9
2026-05-17 • via Nuitee
M
Michael • couple • nz
8
Good location..comfortable
Pros:

N/A

Cons:

Needed to ask for towels and an were 3 capsules for 2 people..

2026-05-17 • via Nuitee
B
Beach • couple • nz
4
I have previously stayed at The Quest in Ak and also recommended to family who have booked. Picked The Quest in Petone d
Pros:

Location

Cons:

Mould and bugs in room. No milk provided for tea/coffee even though I phoned down and they said some should be in fridge.

2026-05-14 • via Nuitee
L
Lynn • solo_traveller • nz
10
Pros:

Great staff, comfy bed, clean and warm

Cons:

Only downside is narrow street to manage especially peak hour. Would stay again.

2026-05-12 • via Nuitee