Chalet Mirabell

Hotels
9.3 (48 reviews)
Falzebenstr 112 , Avelengo , it

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great views
High-quality spa and food
Cons:
Unpersonal service
Room assignment issues

Categories

Cleanliness
8.58
Mixed sentiments mentioned about cleanliness.
Service
9.99
Staff were very friendly and attentive; however, there were mentions of impersonal service.
Location
9.59
Great location with spectacular views.
Room Quality
9.04
Rooms were of high quality, but there were issues with the assigned room.
Amenities
9.57
Amazing spa facilities, though the availability was a concern.
Value for Money
8.53
High cost for service levels experienced, especially with room issues.
Food and Beverage
9.58
Great food and dining services were noted.
Overall Experience
9.55
Overall a positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:44

Property Description

Luxurious Accommodation and Gourmet Dining
Hotel Chalet Mirabell in Avelengo offers a blend of modern and Alpine-style rooms with balconies, fireplaces, and spa baths. Indulge in a buffet breakfast and exquisite à la carte dining at the on-site restaurant.

Relaxation and Wellness
Unwind in the free sauna and spa with mountain views, garden-side pool, and exclusive spa amenities. Enjoy a drink on the terrace or book a soothing massage for the ultimate relaxation experience.

Convenient Location and Winter Activities
Located close to Merano 2000 slopes, guests can easily access winter sports via the free ski bus. Explore the picturesque town of Merano, just a short distance from the hotel.

Experience luxury and relaxation at Hotel Chalet Mirabell - book your stay now for an unforgettable getaway!

Important information:

Please note massages are at extra costs. The free spa is open from 09:00 to 20:00.

Please note that from 6 years there is an extra charge for Environmental Contributions 1 EUR per person and night.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for € 80 per person per night when using an existing bed.
    Children from 3 years old to 5 years old stay for € 100 per person per night when using an existing bed.
    Children from 6 years old to 13 years old stay for € 125 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 48 reviews
Cleanliness: 8.58
Service: 9.99
Location: 9.59
Room Quality: 9.04
Amenities: 9.57
Value for Money: 8.53
Food and Beverage: 9.58
Overall Experience: 9.55
E
eran couple il
10
Perfect place with an amazing view
Pros:

Everthing was perfect !!! - food amazing and super recomanded !

Cons:

Nothing

2026-02-14 via Nuitee
F
francesco family_with_children it
10
Pros:

Tutto perfetto

2026-02-10 via Nuitee
M
Maikol couple it
10
2026-01-31 via Nuitee
Y
Yehuda couple il
10
2026-01-28 via Nuitee
E
Enrico couple it
10
2026-01-21 via Nuitee
B
Bowmen couple cz
10
Pros:

Spa & Wellness

2025-12-09 via Nuitee
L
Luca extended_group it
10
2025-12-08 via Nuitee
F
Frank family_with_children de
10
2025-10-25 via Nuitee
Y
Yann family_with_children ch
8
2025-10-23 via Nuitee
D
Desiree couple de
10
Kann ich sehr empfehlen
Pros:

Toller Wellnessbereich, tolle Aussicht und sehr gutes Essen. Personal im Restaurant waren sehr nett und aufmerksam.

Cons:

Das Personal war manchmal etwas unpersönlich. Die Wellnessbehandlung war ok aber für mich in Hotel dieser Kategorie hätte ich mehr erwartet.

2025-10-23 via Nuitee
M
Marco couple de
10
2025-10-06 via Nuitee
P
Pietro family_with_children it
9
Pros:

Amazing place, high quality in all details from the room to the food, services, staff...

Cons:

The only small thing is about the temperature in the external pool that was not too high

2025-10-06 via Nuitee
A
Abdullah couple sa
9
2025-09-20 via Nuitee
G
Georges couple fr
10
Un séjour de rêve hors du temps
Pros:

Tout. Le professionnalisme et l’amabilité de l’ensemble du personnel, la qualité des locaux et des services, l’emplacement.

Cons:

Rien.

2025-09-19 via Nuitee
M
Marco family_with_children it
6
SPERAVO molto MEGLIO !!!
Pros:

Bellissima Struttura .. premetto che da anni vado in Sud Tirolo , due volte l'anno .. a Natale e una settimana in estate .. conosco molto bene tutti i pregi e la gentilezza, la bellezza del Sud Tirolo e delle Dolomiti.
Quest'anno per la prima volta ho voluto cambiare posto per concedermi questo Resort 5 stelle .. ma devo dire che mi ha molto deluso.. posto eccezionale ma con varie lacune che un 5 stelle non dovrebbe avere .. NON LO CONSIGLIO !!!

Cons:

Ho prenotato due stanze , una Matrimoniale Delux vista montagne, per Me e una Matrimoniale Superior per le mie figlie, per una spesa di circa 1.500 Euro al giorno .. quando sono arrivato mi hanno dato una camera davanti la piscina, vista vasca .. ho chiesto di cambiare stanza ed il tipo della reception, in modo molto scocciato mi ha dato una camera al piano superiore chiedendo però una differenza di prezzo .. ma dai .. ho detto ok !! .. abbiamo avuto problemi a pranzo .. ci hanno proposto il menu fisso a buffet , ma ho preferito mangiare alla carta , per sentirmi piu libero , anche se piu costoso.. a pranzo abbiamo detto che avevamo un appuntamento alle 14,00 e che volevamo mangiare rapidamente (erano le 13.00) .. ci hanno messo 20 minuti per prendere l'ordine e poi alle ore 13.45 mi hanno detto che non riuscivano a farci mangiare per le 14.00 e che se volevamo potevamo sospendere il pranzo .. sono andato in direzione ad esporre il problema accaduto .. ma nei giorni seguenti non ho avuto nessun gesto di scuse .. il nulla .. questo non è da 5 stelle !! Ho provato piu volte a chiedere di fare dei massaggi nelle bellissima spa del resort , ma avevano poco personale e erano sempre pieni .. tutto completo , avrei dovuto prenotare il massaggio prima di venire .. ma dai .. come si fa ad avere una spa bellissima e cosi poco personale .. Insomma ho speso i miei soldi per andare in un posto bellissimo, ma sicuramente non gestito con gli Standard del Sud Tirolo. NON LO CONSIGLIO

2025-08-31 via Nuitee
G
Guido couple it
10
2025-08-23 via Nuitee
I
Ingrid couple ch
10
2025-08-20 via Nuitee
J
Jasmin couple de
5
2025-08-18 via Nuitee
J
Joan family_with_children es
10
Millor lloc que je visitat mai
Pros:

Espectacular lloc

Cons:

Res, m’ha agradat tot

2025-08-15 via Nuitee
D
Denise extended_group de
9
2025-08-14 via Nuitee