Andaz Ottawa Byward Market, By Hyatt

Hotels
Andaz
8.6 (1827 reviews)
325 Dalhousie Street , Ottawa , ca

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and modern rooms
Cons:
No parking available
Some noise issues
Overpriced food options

Categories

Cleanliness
8.23
Clean and well maintained, but noisy due to external factors.
Service
9.2
Awesome staff, very accommodating and thoughtful gestures noted.
Location
9.24
Great location with easy access to downtown attractions and restaurants.
Room Quality
8.69
Rooms with nice decor and large showers, but some issues with noise.
Amenities
8.72
Thoughtful amenities provided, such as complimentary snacks and beverages.
Value for Money
8.18
Fair pricing, but some guests felt dinner prices were overpriced.
Food and Beverage
7.73
Dinner was noted as overpriced with small portions; complimentary wine appreciated.
Overall Experience
8.8
Overall enjoyable stay, despite minor issues with noise and parking.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:59

Property Description

Luxurious Stay in Ottawa's Byward Market
Experience the epitome of luxury at Andaz Ottawa Byward Market-a concept by Hyatt.

Modern Amenities for Comfort
Indulge in the convenience of free WiFi, a state-of-the-art fitness centre, and sleek room features like flat-screen TVs and rainfall showers.

Pet-Friendly Services
Traveling with your furry companion? Our hotel offers special amenities for pets, including dog beds and treats, ensuring a comfortable stay for all guests.

Book your stay at Andaz Ottawa Byward Market-a concept by Hyatt and elevate your Ottawa experience to new heights.

Important information:

Please note: The Breakfast rate plan includes breakfast for double occupancy only. Any extra person will have to pay breakfast fee directly at the hotel if they wish to enjoy breakfast.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YOW

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs CAD 35 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.6
Based on 1827 reviews
Cleanliness: 8.23
Service: 9.2
Location: 9.24
Room Quality: 8.69
Amenities: 8.72
Value for Money: 8.18
Food and Beverage: 7.73
Overall Experience: 8.8
J
Jean-Philippe solo_traveller ca
8
Pros:

Nice rooms

Cons:

Parking

2026-05-30 via Nuitee
S
Susana Blazquez family_with_children es
10
El mirador de la ciudad
Pros:

el personal de noche, me solucionarion varios problemas. La habitación era muy grande y cómoda, con vestidor, un hall, mesa con butaca y banco y gran ventanal para ver toda la ciudad. Camas grandes y cómodas. El hotel está en el centro, para ir andando a todas partes. También al museo canadiense de la historia de Gatineau

Cons:

El aire condicionado estaba roto, no subía de 19 grados. Me subieron un calefactor, daba calor pero hacía mucho ruido.

2026-05-30 via Nuitee
M
Mélissa couple ca
8
2026-05-30 via Nuitee
M
Mohamed couple gb
7
2026-05-29 via Nuitee
K
Kalpana couple za
8
Lovely hotel and location. Management needs to keep an eye on their housekeeping staff .
Pros:

No real view. The hotel is very well situated within easy walking distance to both the Byward Market and other sights of interest.

Cons:

Our room was not cleaned when we returned at almost 7.30pm in the evening. Apparently they were short staffed.

2026-05-29 via Nuitee
N
Ndomelo couple ca
9
2026-05-28 via Nuitee
S
Shahram couple ca
1
Extremely disappointing stay and not worth the money
Pros:

The location was decent

Cons:

Absolutely terrible experience. The hotel should be ashamed of charging full price while there is massive construction noise right beside the building. We barely slept all night. The room felt cheap, noisy, and completely overpriced. No warning was given before booking. Total waste of money. I would never stay here again and would not recommend this hotel to anyone

2026-05-26 via Nuitee
N
No$hortcuts solo_traveller nl
8
Pros:

De kamer

Cons:

Locatie en bereikbaarheid

2026-05-26 via Nuitee
B
Bissonnette couple ca
7
Bien
Pros:

Emplacement

Cons:

Prix trop élevé pour la chambre et le stationnement

2026-05-25 via Nuitee
I
Iratonesha couple ca
7
2026-05-24 via Nuitee
A
ANGELA MARIA couple es
9
2026-05-24 via Nuitee
K
Kara solo_traveller ca
7
Lovely hotel with some improvements to service.
Pros:

The rooms are beautiful and well designed. It feels like a luxury hotel.

Cons:

The first person at the front desk was very nice. However, the staff at the rooftop bar were rude and the service was terrible.

If you give guests free drink vouchers, trust that they will tip and order more food and drinks!

2026-05-23 via Nuitee
P
Piergiorgio solo_traveller it
9
2026-05-23 via Nuitee
S
Sasan solo_traveller ae
10
Comfortable stay at a very clean hotel
Pros:

Very clean and relatively modern hotel, friendly staff who were ready to help all the time, eaay access to key landmarks

2026-05-23 via Nuitee
P
Paul couple ca
8
2026-05-23 via Nuitee
M
Milica couple ca
10
Great hotel modern and wonderful staff st front desk
Pros:

Central location close to all restaurants and Parlament Hill
Rooftop restaurant is amazing

Cons:

Noisy and hsrd to find parking

2026-05-22 via Nuitee
J
Junghee couple ca
10
best location!
Pros:

The hotel location was amazing, and the view of Parliament Hill was beautiful. Thank you as well for making our anniversary feel special and for taking such good care of us.

Cons:

The only downside was that parking was not available on site.

2026-05-22 via Nuitee
J
Jean-Francois couple ca
8
2026-05-22 via Nuitee
D
David couple ca
5
Underwhelming
Pros:

Nice decor

Cons:

Noise from traffic at night, construction during the day. Infernal

2026-05-20 via Nuitee
T
Tonisha couple ca
9
2026-05-19 via Nuitee