Andaz Ottawa Byward Market, By Hyatt

Hotels
Andaz
8.6 (1721 reviews)
325 Dalhousie Street , Ottawa , ca

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and modern rooms
Cons:
No parking available
Some noise issues
Overpriced food options

Categories

Cleanliness
8.23
Clean and well maintained, but noisy due to external factors.
Service
9.2
Awesome staff, very accommodating and thoughtful gestures noted.
Location
9.24
Great location with easy access to downtown attractions and restaurants.
Room Quality
8.69
Rooms with nice decor and large showers, but some issues with noise.
Amenities
8.72
Thoughtful amenities provided, such as complimentary snacks and beverages.
Value for Money
8.18
Fair pricing, but some guests felt dinner prices were overpriced.
Food and Beverage
7.73
Dinner was noted as overpriced with small portions; complimentary wine appreciated.
Overall Experience
8.8
Overall enjoyable stay, despite minor issues with noise and parking.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:59

Property Description

Luxurious Stay in Ottawa's Byward Market
Experience the epitome of luxury at Andaz Ottawa Byward Market-a concept by Hyatt.

Modern Amenities for Comfort
Indulge in the convenience of free WiFi, a state-of-the-art fitness centre, and sleek room features like flat-screen TVs and rainfall showers.

Pet-Friendly Services
Traveling with your furry companion? Our hotel offers special amenities for pets, including dog beds and treats, ensuring a comfortable stay for all guests.

Book your stay at Andaz Ottawa Byward Market-a concept by Hyatt and elevate your Ottawa experience to new heights.

Important information:

Please note: The Breakfast rate plan includes breakfast for double occupancy only. Any extra person will have to pay breakfast fee directly at the hotel if they wish to enjoy breakfast.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YOW

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs CAD 35 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.6
Based on 1721 reviews
Cleanliness: 8.23
Service: 9.2
Location: 9.24
Room Quality: 8.69
Amenities: 8.72
Value for Money: 8.18
Food and Beverage: 7.73
Overall Experience: 8.8
J
Jens couple ch
8
2026-04-16 via Nuitee
B
Bellemare couple ca
10
GÉnial
2026-04-13 via Nuitee
C
Campobasso extended_group it
9
Eccellente
Pros:

Colazione eccellente
Posizione centrale
Staff educato ed efficiente
Bravissima Katerina alla colazione!

2026-04-13 via Nuitee
S
Steven couple gb
7
Pros:

Did the job, comfortable and clean enough, provided what we needed.

Cons:

We paid for a king room with a view, knowing the hotel looks onto the chateau Laurier and city. We got a room at the back looking onto a building site with a crane right in front of the window.

2026-04-13 via Nuitee
W
WAFAA solo_traveller ca
10
2026-04-13 via Nuitee
B
BERINAME family_with_children ca
8
We appreciated our stay at the hotel. Next time we will booke the same hotel for the whole family.
Pros:

The room was clean and delighting.

Cons:

Nothing to mention.

2026-04-10 via Nuitee
B
Bojan solo_traveller de
10
2026-04-08 via Nuitee
J
Jeannette couple ca
9
Hotel was lovely, staff very helpful. Room was very clean.
Pros:

We loved the location, close to everything.

2026-04-08 via Nuitee
B
Bojan solo_traveller de
10
2026-04-08 via Nuitee
L
Louise couple ca
8
2026-04-06 via Nuitee
E
emmanuel extended_group fr
8
2026-04-06 via Nuitee
F
Fernanda family_with_children mc
8
2026-04-05 via Nuitee
I
Isabelle couple ca
8
2026-04-05 via Nuitee
D
Dominic extended_group ca
10
Pros:

Très bon déjeuner avec un excellent service, très bien placé dans le centre-ville

2026-03-31 via Nuitee
J
John couple ca
8
Pros:

Staff were very nice

Cons:

Pillows started out well but weren't good by morning.

2026-03-31 via Nuitee
S
Salma couple ca
10
2026-03-29 via Nuitee
C
Clayton couple ca
10
2026-03-24 via Nuitee
T
Trisha family_with_children us
7
Pros:

The building was clean, the elevators quick and secure. You needed a room key to use the elevators. The staff was efficient and kind. The shower was huge, and I liked that the toilet was separated (in a frosted glass closet), allowing you to use the toilet while someone was at the sink.

Cons:

We stayed on the 12th floor but could hear people outside like they were standing outside the window. Every night I was woken up by people or music outside. I think the hotel should invest in white noise machines for the rooms. Im not a light sleeper, so if you are, bring something to block the noise. Also, the area that the beds are in is quite small. Only one person can walk at a time. It's doable and would not be something that would keep me from renting a room, but just be aware.

2026-03-23 via Nuitee
M
Mackenzie couple ca
10
2026-03-22 via Nuitee
S
Smart couple ca
10
Perfect weekend!
Pros:

Great location, great staff, beautiful views

Cons:

No parking

2026-03-21 via Nuitee