Andaz Ottawa Byward Market, By Hyatt

Hotels
•
Andaz
8.6 (1721 reviews)
325 Dalhousie Street , Ottawa , ca

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and modern rooms
Cons:
No parking available
Some noise issues
Overpriced food options

Categories

Cleanliness
8.23
Clean and well maintained, but noisy due to external factors.
Service
9.2
Awesome staff, very accommodating and thoughtful gestures noted.
Location
9.24
Great location with easy access to downtown attractions and restaurants.
Room Quality
8.69
Rooms with nice decor and large showers, but some issues with noise.
Amenities
8.72
Thoughtful amenities provided, such as complimentary snacks and beverages.
Value for Money
8.18
Fair pricing, but some guests felt dinner prices were overpriced.
Food and Beverage
7.73
Dinner was noted as overpriced with small portions; complimentary wine appreciated.
Overall Experience
8.8
Overall enjoyable stay, despite minor issues with noise and parking.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:59

Property Description

Luxurious Stay in Ottawa's Byward Market
Experience the epitome of luxury at Andaz Ottawa Byward Market-a concept by Hyatt.

Modern Amenities for Comfort
Indulge in the convenience of free WiFi, a state-of-the-art fitness centre, and sleek room features like flat-screen TVs and rainfall showers.

Pet-Friendly Services
Traveling with your furry companion? Our hotel offers special amenities for pets, including dog beds and treats, ensuring a comfortable stay for all guests.

Book your stay at Andaz Ottawa Byward Market-a concept by Hyatt and elevate your Ottawa experience to new heights.

Important information:

Please note: The Breakfast rate plan includes breakfast for double occupancy only. Any extra person will have to pay breakfast fee directly at the hotel if they wish to enjoy breakfast.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YOW

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs CAD 35 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.6
Based on 1721 reviews
Cleanliness: 8.23
Service: 9.2
Location: 9.24
Room Quality: 8.69
Amenities: 8.72
Value for Money: 8.18
Food and Beverage: 7.73
Overall Experience: 8.8
A
Andy • couple • ca
8
2026-03-07 • via Nuitee
O
Olha • solo_traveller • ua
10
2026-03-06 • via Nuitee
H
Henri • family_with_children • mu
6
Pros:

The location was perfect. The rooms was amazing, modern, clean.

Cons:

We couldn't sleep at all. We had a room facing the main road and the windows are not soundproof at all. On that night they were removing the snow from the roads from 2am to 5am. We heard everything.

2026-03-06 • via Nuitee
C
csunwc • family_with_children • us
9
Good location with many restaurants nearby
Pros:

Exercise room with a great view of the city. Convenient restaurant on the first floor for breakfast. Decent size room.

Cons:

No bathtub unless in a suit.

2026-03-05 • via Nuitee
M
Matthew • solo_traveller • ca
10
Low key, high class. Love this place
Pros:

Room was well decorated, nice ambient light, walk in closet, nice bathroom. Complimentary snacks was icing on the cake. Really enjoyed my stay!

Cons:

Had no complaints

2026-03-04 • via Nuitee
J
Julien • solo_traveller • fr
10
Un lieu confortable et bien situé
Pros:

Un design très épuré des chambres qui fonctionne très bien, des équipements simples mais robustes, une literie confortable. Petit déjeuner non testé.

Cons:

Le bâtiment manque un peu d’âme, mais c’est vraiment pour pinailler - et ça à l’air répandu à Ottawa !

2026-03-04 • via Nuitee
Y
yuqing • couple • ca
10
2026-03-03 • via Nuitee
S
Sarah • couple • ca
6
Decent but no parking and extra to park
Pros:

Modern

Cons:

No parking on site and cost extra to park, no free breakfast. Woke up and the entire floor smelt like smoke

2026-03-02 • via Nuitee
T
thomas • family_with_children • ca
9
2026-02-25 • via Nuitee
S
Sarah • family_with_children • gp
8
Pros:

Très bon emplacement
Chambre lumineuse et insonorisée

Cons:

Il faisait froid dans la chambre

2026-02-25 • via Nuitee
A
ali • extended_group • ca
10
2026-02-24 • via Nuitee
V
Vincent • family_with_children • ca
9
2026-02-23 • via Nuitee
M
Mark • solo_traveller • ca
9
Pros:

Location excellent and beds very comfortable
Clean

Cons:

Valet is slow but the staff did their best

2026-02-12 • via Nuitee
N
Nathan • couple • ca
10
2026-02-10 • via Nuitee
A
Ahsan • couple • ca
10
2026-02-09 • via Nuitee
D
David • solo_traveller • ca
7
does not live up to its luxury brand
Pros:

nice design, restaurant service was better on weekend than weekdays.

Cons:

coffee machine broken, room service did not arrive, front desk unfriendly, room extraordinarily hot, shower tap malfunctioning, water goes from cold to extreme hot.

2026-02-09 • via Nuitee
E
Elodie • family_with_children • ca
9
2026-02-09 • via Nuitee
S
Stive • couple • ca
10
100% Centre-ville, pour et contre!
Pros:

J’ai adoré que ce soit au centre ville, la chambre de belle qualité et personnels très aimable.
La chambre était super propre, corridor silencieux. L’accueil et l’apéro ont été très apprécié. Toute est proche de l’hôtel, centre d’achat, parlement et plusieurs musées. Les restaurants dans le coin sont parfaits. Il y en a pour tout les goûts.

Cons:

Le bruit de la rue. Le bruit est omniprésent présent. Oui l’hôtel laisse des bouchons pour dormir mais je suis malheureusement incapable de dormir avec ça.
Nous avons entendus des véhicules qui essayent de faire plus de bruit qu’un F1, des pompiers, beaucoup de police et oui les charrues qui déneigeaient.

Le stationnement, je comprends que c’est au centre-ville mais quand il fait froid comme aujourd’hui j’aurais du opté pour le valet.

Alors ce sont deux points que j’ai moins aimé mais au moins l’hôtel a des solutions à tout ça.

2026-02-09 • via Nuitee
S
Sarah • family_with_children • ca
10
Superbe expérience
Pros:

Nous sommes allé à l’hôtel Andaz pour les 30 ans de mon mari et j’en ai fait mention lors de la réservation. Non seulement ils m’ont offert de "upgrade" le type de chambre que j’avais réservé en ligne, mais en plus nous sommes arrivés à la chambre et il y avait une délicate petite surprise à son intention: des petits macarons et une lettre de bonne fête personnalisée de la part de l’équipe. Ce sont des petits détails comme ceux-là qui font la différence sur l’expérience. En gros, voici ce que je retiens de cet hôtel:
-Service/personnel chaleureux
- lit super confortable
-propreté impeccable
-grand espace esthétique et vue panoramique dans la chambre (suite deluxe king avec vue)
-très belle salle de bain, petit coup de coeur pour la gamme de produits offerts qui sentent très bon (shampoing, gel douche,lotion).

Je recommande donc fortement de réserver à cet hôtel. Merci beaucoup!

Cons:

Rien

2026-01-30 • via Nuitee
S
Stavriietska • couple • ca
10
2026-01-30 • via Nuitee