Andaz Ottawa Byward Market, By Hyatt

Hotels
Andaz
8.6 (2021 reviews)
325 Dalhousie Street , Ottawa , ca

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and modern rooms
Cons:
No parking available
Some noise issues
Overpriced food options

Categories

Cleanliness
8.23
Clean and well maintained, but noisy due to external factors.
Service
9.2
Awesome staff, very accommodating and thoughtful gestures noted.
Location
9.24
Great location with easy access to downtown attractions and restaurants.
Room Quality
8.69
Rooms with nice decor and large showers, but some issues with noise.
Amenities
8.72
Thoughtful amenities provided, such as complimentary snacks and beverages.
Value for Money
8.18
Fair pricing, but some guests felt dinner prices were overpriced.
Food and Beverage
7.73
Dinner was noted as overpriced with small portions; complimentary wine appreciated.
Overall Experience
8.8
Overall enjoyable stay, despite minor issues with noise and parking.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:59

Property Description

Luxurious Stay in Ottawa's Byward Market
Experience the epitome of luxury at Andaz Ottawa Byward Market-a concept by Hyatt.

Modern Amenities for Comfort
Indulge in the convenience of free WiFi, a state-of-the-art fitness centre, and sleek room features like flat-screen TVs and rainfall showers.

Pet-Friendly Services
Traveling with your furry companion? Our hotel offers special amenities for pets, including dog beds and treats, ensuring a comfortable stay for all guests.

Book your stay at Andaz Ottawa Byward Market-a concept by Hyatt and elevate your Ottawa experience to new heights.

Important information:

Please note: The Breakfast rate plan includes breakfast for double occupancy only. Any extra person will have to pay breakfast fee directly at the hotel if they wish to enjoy breakfast.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YOW

Location

Property Video

Guest Reviews

8.6
Based on 2021 reviews
Cleanliness: 8.23
Service: 9.2
Location: 9.24
Room Quality: 8.69
Amenities: 8.72
Value for Money: 8.18
Food and Beverage: 7.73
Overall Experience: 8.8
L
Léa extended_group fr
10
Incroyable vue au rooftop ! Les chambres et les produits de la salle de bain est super ! L’emplacement est génial avec p
Pros:

L’emplacement et la vue du rooftop

2026-08-30 via Nuitee
W
weeble63 NONE
8
Anniversary celebration
Pros:

This was my first time to Ottawa. What a beautiful city! We stayed at Andaz for our 35th anniversary. Location was perfect for visiting the sites and Byward Market. Lots of great restaurants within walking distance. We stayed in a room facing the Parliament buildings, great view but street noise was loud at night. Thank goodness hotel provided complimentary earplugs. Bed was very comfortable but pillows were a bit too soft and flat for my liking. Overall, I would return to this hotel and recommend it to others.

2026-08-29 via Tripadvisor
A
Alexandre Andras family_with_children ch
10
Pros:

Freundlich Personal und perfekte Lage.

Cons:

Nichts

2026-08-29 via Nuitee
G
Giacomo solo_traveller it
10
2026-08-28 via Nuitee
S
Stefano family_with_children gb
9
Pros:

Posizione comoda per visita la città, vicino a ristoranti di tutti i tipi.
Colazione super top

Cons:

Ci sono dei lavori nelle vicinanze, chiedete aggiornamenti prima di prenotare

2026-08-28 via Nuitee
M
Maria couple es
9
2026-08-28 via Nuitee
P
Peter couple de
9
Sehr gutes Hotel, das ich empfehlen kann und jederzeit wieder buchen würde
Pros:

Die Lage des Hotels ist hervorragend, nur ein paar Gehminuten vom Zentrum entfernt.
Das Zimmer war sehr großzügig und alles sehr sauber.
Das Frühstück war hervorragend, man bestellt a la carte und bekommt alles frisch zubereitet.

Cons:

Nichts

2026-08-27 via Nuitee
G
Gabriela family_with_children es
9
Recomendable
Pros:

Bien ubicado. Personal muy amable y sobretodo habitación amplia y nueva.

2026-08-27 via Nuitee
A
A3401FBdavidw NONE Montclair, New Jersey
8
THE place to stay in downtown Ottawa
Pros:

Unbeatable location half a block from Byward Market. Great decor and impeccable front desk service. Room vacuuming was just so-so when we moved in, but problems were swiftly addressed. Got free valet parking with AAA/CAA rate and well worth it given how crazy downtown is in August. Be aware you will need to notify front desk 30 minutes in advance to have your car brought up. But no problem if you plan ahead a bit. Go for a room on one of the higher floors if street noise bothers you (but probably only an issue in mid to late summer, I'd guess). If I go to Ottawa again here is the place I would stay.

2026-08-26 via Tripadvisor
G
Gabriele couple it
9
Ottima posizione e bellissima la terrazza
Pros:

Ottima posizione vicino ai principali luoghi di interesse. Camera spaziosa. Bellissima la terrazza

Cons:

Diversi barboni presenti nelle immediate vicinanze

2026-08-26 via Nuitee
D
Denise solo_traveller gb
10
Comfortable, clean, boutique feel
Pros:

Good location, really comfy bed, great bathroom including good rain shower and quality toiletries.
Small restaurant with limited menu but good quality food.
Roof top terrace with good bar and DJ.
It’s a busy and active locality especially at weekend evenings but window soundproofing was good. No disturbances experienced.

Cons:

No complaints
Gym felt a bit sad and unloved but the equipment worked

2026-08-26 via Nuitee
J
John solo_traveller ca
9
2026-08-25 via Nuitee
L
Laham solo_traveller ca
8
2026-08-24 via Nuitee
D
Daniella couple ca
2
great location, nice room but too noisy ( not relaxing)
Pros:

room lay out

Cons:

there was very loud construction going on next door for my whole stay starting at 6:30 am. I was not warned of this. No apology or discount was offered. I would not have stayed here having known this. All the other hotels were booked up

2026-08-24 via Nuitee
S
Sara couple it
8
2026-08-24 via Nuitee
T
Tour48983948613 NONE
8
Nice Room with a beautiful view.
Pros:

Very nice rooms. Clean and modern. Be careful with your reservations if you want the option to cancel. Reservation options are not very clear. However when I arrived the front desk upgraded me to a beautiful room with a view.

2026-08-23 via Tripadvisor
G
Gelabert solo_traveller es
10
Pros:

La habitación es muy amplia, las camas cómodas, la ubicación excelente y el personal muy amable.
Quisimos tomar un té y nos subieron un hervidor de agua.

Cons:

Nada que mencionar.

2026-08-23 via Nuitee
A
Amanda extended_group ca
5
2026-08-23 via Nuitee
L
LEANN solo_traveller ca
7
It started well but ended bad.
Pros:

The room was spacious. The bed was comfy. Nice workspace in the room. Complimentary coffee and water was a great touch.

Cons:

There was no hot water in the morning on Aug 21 at 6 am. I waited for 15 mins for the water to heat up but nothing happened. It was at max lukewarm. I also tried to call the front desk to ask for a late checkout but nobody answered the phone and I called twice. I tried calling housekeeping because I wanted cutlery but nobody answered the phone either. The stay started off well but ended on a bad note.

2026-08-22 via Nuitee
J
Jörg family_with_children de
8
2026-08-22 via Nuitee