Andaz Ottawa Byward Market, By Hyatt

Hotels
Andaz
8.6 (1721 reviews)
325 Dalhousie Street , Ottawa , ca

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and modern rooms
Cons:
No parking available
Some noise issues
Overpriced food options

Categories

Cleanliness
8.23
Clean and well maintained, but noisy due to external factors.
Service
9.2
Awesome staff, very accommodating and thoughtful gestures noted.
Location
9.24
Great location with easy access to downtown attractions and restaurants.
Room Quality
8.69
Rooms with nice decor and large showers, but some issues with noise.
Amenities
8.72
Thoughtful amenities provided, such as complimentary snacks and beverages.
Value for Money
8.18
Fair pricing, but some guests felt dinner prices were overpriced.
Food and Beverage
7.73
Dinner was noted as overpriced with small portions; complimentary wine appreciated.
Overall Experience
8.8
Overall enjoyable stay, despite minor issues with noise and parking.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:59

Property Description

Luxurious Stay in Ottawa's Byward Market
Experience the epitome of luxury at Andaz Ottawa Byward Market-a concept by Hyatt.

Modern Amenities for Comfort
Indulge in the convenience of free WiFi, a state-of-the-art fitness centre, and sleek room features like flat-screen TVs and rainfall showers.

Pet-Friendly Services
Traveling with your furry companion? Our hotel offers special amenities for pets, including dog beds and treats, ensuring a comfortable stay for all guests.

Book your stay at Andaz Ottawa Byward Market-a concept by Hyatt and elevate your Ottawa experience to new heights.

Important information:

Please note: The Breakfast rate plan includes breakfast for double occupancy only. Any extra person will have to pay breakfast fee directly at the hotel if they wish to enjoy breakfast.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YOW

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs CAD 35 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.6
Based on 1721 reviews
Cleanliness: 8.23
Service: 9.2
Location: 9.24
Room Quality: 8.69
Amenities: 8.72
Value for Money: 8.18
Food and Beverage: 7.73
Overall Experience: 8.8
C
Clayton couple ca
10
2026-03-24 via Nuitee
T
Trisha family_with_children us
7
Pros:

The building was clean, the elevators quick and secure. You needed a room key to use the elevators. The staff was efficient and kind. The shower was huge, and I liked that the toilet was separated (in a frosted glass closet), allowing you to use the toilet while someone was at the sink.

Cons:

We stayed on the 12th floor but could hear people outside like they were standing outside the window. Every night I was woken up by people or music outside. I think the hotel should invest in white noise machines for the rooms. Im not a light sleeper, so if you are, bring something to block the noise. Also, the area that the beds are in is quite small. Only one person can walk at a time. It's doable and would not be something that would keep me from renting a room, but just be aware.

2026-03-23 via Nuitee
M
Mackenzie couple ca
10
2026-03-22 via Nuitee
S
Smart couple ca
10
Perfect weekend!
Pros:

Great location, great staff, beautiful views

Cons:

No parking

2026-03-21 via Nuitee
W
WEIJIA family_with_children ca
8
2026-03-18 via Nuitee
S
Selina couple ca
10
2026-03-18 via Nuitee
D
Desforges couple ca
8
2026-03-16 via Nuitee
S
Sarah couple ca
8
Good value hotel, comfortable stay in a great location
Pros:

Great location. We had a corner room with a lovely view.

Cons:

Furniture in room seemed very basic. The lobby, check in and bar area was ok but didn’t seem to have a warm or welcoming vibe, despite great staff.

2026-03-16 via Nuitee
A
Ahuja family_with_children ca
6
Pros:

Staff service

Cons:

Limited food options and menu

2026-03-09 via Nuitee
A
Antonio family_with_children ca
6
Good hotel but…
Pros:

Modern, clean, great location

Cons:

No parking on site - even though after booking they send you a message that the only option you have is a pricey valet service.

Breakfast is only a la carte with very limited options and not kid friendly.

2026-03-08 via Nuitee
A
Andy couple ca
8
2026-03-07 via Nuitee
O
Olha solo_traveller ua
10
2026-03-06 via Nuitee
H
Henri family_with_children mu
6
Pros:

The location was perfect. The rooms was amazing, modern, clean.

Cons:

We couldn't sleep at all. We had a room facing the main road and the windows are not soundproof at all. On that night they were removing the snow from the roads from 2am to 5am. We heard everything.

2026-03-06 via Nuitee
C
csunwc family_with_children us
9
Good location with many restaurants nearby
Pros:

Exercise room with a great view of the city. Convenient restaurant on the first floor for breakfast. Decent size room.

Cons:

No bathtub unless in a suit.

2026-03-05 via Nuitee
M
Matthew solo_traveller ca
10
Low key, high class. Love this place
Pros:

Room was well decorated, nice ambient light, walk in closet, nice bathroom. Complimentary snacks was icing on the cake. Really enjoyed my stay!

Cons:

Had no complaints

2026-03-04 via Nuitee
J
Julien solo_traveller fr
10
Un lieu confortable et bien situé
Pros:

Un design très épuré des chambres qui fonctionne très bien, des équipements simples mais robustes, une literie confortable. Petit déjeuner non testé.

Cons:

Le bâtiment manque un peu d’âme, mais c’est vraiment pour pinailler - et ça à l’air répandu à Ottawa !

2026-03-04 via Nuitee
Y
yuqing couple ca
10
2026-03-03 via Nuitee
S
Sarah couple ca
6
Decent but no parking and extra to park
Pros:

Modern

Cons:

No parking on site and cost extra to park, no free breakfast. Woke up and the entire floor smelt like smoke

2026-03-02 via Nuitee
S
Sarah family_with_children gp
8
Pros:

Très bon emplacement
Chambre lumineuse et insonorisée

Cons:

Il faisait froid dans la chambre

2026-02-25 via Nuitee
T
thomas family_with_children ca
9
2026-02-25 via Nuitee