Hotel des Bains & Wellness

Hotels
8 (96 reviews)
Haelen, 2 , Robertville , be

Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
Restaurant
Heating
Terrace
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful surroundings
Quality breakfast
Cons:
Inconsistent cleanliness
Outdated amenities
Restaurant service issues

Categories

Cleanliness
7.58
Some reviews mention lack of cleanliness and dated furniture in the apartments.
Service
8.55
General sentiment is positive regarding staff friendliness, though some issues with staff presence were noted.
Location
9.09
Multiple reviews highlight the breathtaking surroundings and ideal location.
Room Quality
8.04
Charming rooms mentioned, but some noted issues with decor and furniture being outdated.
Amenities
7.07
Wellness facilities and sauna received criticism for being outdated and additional fees for some services.
Value for Money
7.53
Some comments indicate that certain amenities were overpriced.
Food and Beverage
8.08
Breakfast quality noted as excellent, but restaurant service received criticism.
Overall Experience
8.05
Overall positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:57

Property Description

Unique Setting and Charming Ambiance

The Hotel des Bains offers a unique setting by the south shore of Lake Robertville, surrounded by well-shaded grounds. The character-filled building and proximity to the nature reserve of Hautes-Fagnes make it a perfect retreat for nature lovers.

Luxurious Spa Facilities

Indulge in relaxation with access to the indoor pool, sauna, hammam, and spa bath. Treat yourself to a massage or health care treatment at the wellness centre. Complimentary bathrobes, slippers, and towels are provided for your comfort.

Deluxe Amenities and Services

Experience comfort and luxury in the highly personal rooms equipped with complimentary Nuxe toiletries. Start your day with a delicious continental breakfast at the property.

Book your stay at Hotel des Bains now for an unforgettable experience in tranquility and luxury.

Important information:

Please note that only registered guests are allowed at the property.

Guests shall abide by the property's policy. Quiet hours are from 22:00 to 8:00.

Guests must be 21 years or older to check in without a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGG

Location

Guest Reviews

8
Based on 96 reviews
Cleanliness: 7.58
Service: 8.55
Location: 9.09
Room Quality: 8.04
Amenities: 7.07
Value for Money: 7.53
Food and Beverage: 8.08
Overall Experience: 8.05
M
Mariëlle couple nl
9
Super uitvalsbasis voor een verblijf in de Ardennen
Pros:

Prachtige ligging, super comfortabele kamer, schoon. Zeer vriendelijke ontvangst, super goed verzorgd ontbijt op maat. Behulpzaam en vriendelijk personeel. Absolute aanrader!

Cons:

Alles was super!

2026-08-18 via Nuitee
A
Audrey couple fr
2
Très Décevant. Chambre vétuste cf les rideaux ! Pour une chambre à 250€ la nuit !
Pros:

L’accueil chaleureux

Cons:

Je n’ai pas aimé le manque de clarté sur Booking quand à l’accès à l’espace piscine. Il n’est absolument pas évident que l’espace piscine n’est pas accessible lors de la réservation, je dirais même que l’annonce est trompeuse. Si j’avais su je n’aurais jamais réservé cet hôtel à ce tarif qui me semble du coup excessif. Cela a un impact non négligeable sur notre séjour. Donc à revoir.

2026-08-15 via Nuitee
M
Marc couple lu
6
Good, but overall too expensive for what you get!
Pros:

Location was good and nice

Cons:

Breakfeast was good but too expensive for what you get, Restaurant prices where too high for the Menu with very simple dishes, Swimming pool was not very clean and you had to pay €60 supplement when you booked with Booking.com

2026-08-12 via Nuitee
C
Cornelis solo_traveller nl
7
Pros:

De airco

Cons:

Geen koffie/thee facilliteiten op de kamer maar bij de bar (koffie €5 en Thee € 8)
Ontbijt niet inbegrepen bij de prijs en weinig keuze voor €29

2026-08-04 via Nuitee
I
Isabelle couple nl
7
2026-07-25 via Nuitee
M
Mieke couple be
8
Over het algemeen was de twee dagen wel relaxed maar heel duur zeker dat ontbijt en wellness nog eens appart moest bij b
Pros:

Het uitzicht de rust en de wellness zelf

Cons:

Het was enorm duur om er iets te eten en te drinken ze vroegen telkens veel taks van eten 12procent drank 21 procent ook betaal je taks op je wellness de prijs die ze aan tonen klopt dan niet want in totaal werd ons 84€ taks bij gerekend wat niet echt leuk was wellness was niet inbegrepen moest ook nog eens appart betaald worden het bubbelbad lag vol zand dat ook gemeld maar werd niks aan gedaan

2026-07-12 via Nuitee
L
Laura couple be
8
À refaire sans hésitation.
Pros:

L’emplacement, chambre sympathique avec une petite terrasse. Piscine extérieur incroyable. Petit déjeuner français beaucoup trop bon.

2026-07-08 via Nuitee
C
CJ solo_traveller nl
4
Cons:

Restaurant zonder aan te geven dicht, bar dicht, geen zwembad ivm privé feest
De totaal prijs boeken + ontbijt is echt veel te hoog voor wat je daadwerkelijk krijgt

2026-07-03 via Nuitee
B
Benedetto couple be
10
Apaisante et pleine de richesse
Pros:

Tout était parfait rien à redire

Cons:

Il n’y a pas de négativité que du bonheur

2026-06-29 via Nuitee
A
Arnaud couple fr
1
Hôtel que je ne recommande absolument pas, des nuits à plus de 300€ pour cette qualité c’est une belle escroquerie.
Pros:

L’environnement.

Cons:

Le service est d’une lenteur incroyable, près de 3h pour avoir 4 plats.
Le patron est vraiment très désagréable, absolument malpolis, agressif et absolument pas professionnel.

2026-06-28 via Nuitee
D
Deviaene couple be
7
2026-06-27 via Nuitee
S
Stefan solo_traveller ch
8
Pros:

Die Wellnessanlage und die Lage des Hotel . Kostenfreie genügende Parkplätze direkt beim Hotel .

Cons:

Beim Jacuzzi hätte man einmal den Sand / Kies absaugen können . Bei den Duschen im Wellnessbereich fehlte im Spender die Flüssigseife .

2026-06-16 via Nuitee
A
Alexandre couple be
9
2026-06-12 via Nuitee
D
Doris couple de
8
Pros:

Aussenpool, der Blick auf den Stausee

Cons:

Überteuert, wenig Personal. Saunabereich überhitzt,kein Shampoo

2026-06-06 via Nuitee
C
Chen extended_group be
8
Perfect
Pros:

Personeel super friendly!
Bedden ook heel erg comfortabel!
Diner: beetje duur voor wat het is. Was wel heel lekker!
Over het algemeen zeker een aanrader ;)

Cons:

/

2026-05-30 via Nuitee
H
Hein couple be
10
Super verblijf
Pros:

De rust en vriendelijkheid

Cons:

Alles

2026-05-26 via Nuitee
C
Cédric solo_traveller be
5
bad communication
Pros:

View at the restaurant

Cons:

The hotel cancelled my reservation 2 months before the date, without real warning (just an email to confirm the cancellation and asking if i had another solution).
They relocated me in another one that was in fact just an apartment (nice and clean) , but without any service. 3 stars instead of 4, and only after complaining they offered me a discount.

2026-05-26 via Nuitee
G
geert solo_traveller be
9
2026-05-18 via Nuitee
E
Emilien couple fr
9
2026-05-14 via Nuitee
D
Daiga Priede couple lu
9
Pros:

Excellent breakfast, very clean and warm spa area. Excellent dinner and atmosphere.

Cons:

Our room was facing the busy road, so sleeping with open windows was noisy, but with the windows closed- too warm.

2026-05-07 via Nuitee