Old Palace Lodge Hotel

Nice and quite area, the entrance of the property is a bit dodgy cos the front door on the street isn’t open , but rest was all good . The mattress was absolutely comfortable. Large room with large bathroom . Lovely stay.

The room was clean but looked tired. Had a nice feel about the place. Found the staff very friendly and helpful. The shops are all nearby. The only downside was the lift was not working.

Very limited choice in the bar , no hot chocolate, no jack Daniels, no lemonade!!! And no sleep because of noisy people on the floor above us and creaking floorboards

Looked nothing like the pictures at all. Dark and dingy. Families living in the rooms with toys and nappies all over the windowsill. No lights on at all. Smelt very bad. Couldn’t stay. We left within ten minutes. The room is completely different to the pictures

Stayed in a refurbished room: large and quiet.

Hotel was fine but the hotel is house immigrant families and they was shouting all night, so when I have to get up early for work and get very little sleep becomes a problem.

A bit run down and shabby. Could do with a revamp.

I believe that the hotel should put some padding stickers on the door frames so the doors don’t bang when closing them.

Don’t believe the website pictures, these were taken years ago. You can see this hotel was once a 4 star hotel, beautiful building and lovely period wood paneling in the reception.

Sadly, the hotel now has a a lot of permanent residents, family in the common areas and toys lying around. The restaurant is closed and now and temporary kitchen, the place is dark and dingy, with smell of food and damp in the air.

Having said that, we stayed in one of the newly renovated rooms, which was very nice and well appointed but it felt like walking through Pandoras closet!

It’s clean and the room was in good shape. Front desk person was nice helpful. That said, it looks like a lot of the rooms are longer-term rentals. There were several children playing in the parking lot and running around in the lobby area. I also saw toys in some of the ground floor windows, indicating that people were living there. While the room we stayed in looked recently updated, the lobby is pretty rundown. And the restaurant and lounge are closed (with refrigerators and microwaves in what I assume was previously the dining room—probably for the tenants). It’s too bad because it looked like it was a really cool hotel/tavern/restaurant at a previous point in the past. Not planning on ever being back in this area, but I wouldn’t stay here again.

It was a good room for the price

Spacious

Old and not value for money

I know we have had a heat wave but room was so hot i barely slept. The windows barely open. The fan was just blowing warm air around.
Also am not sure but felt they are now using hotel for single mums. Although not a problem as i was there once. But i feel people should be aware if this is the case. Didnt have a problem with this as was hardly there.
I had clumps of hair over our carpet not mine i hasten to add. Was disappointed as have stayed here before a few years ago but has gone downhill

Stayed four nights. Two of those were interrupted by noise next door. Walls are very thin and it doesn't help that TV is mounted onto party wall. No air conditioning, slow or intermittent internet, soap not replenished for two days. An endless walk to the car park and exit. The room was big though.

Stayed here a number of times before bee

Property used for immigration. Dark dingy save your money

Nothing to like. Its so wrongly advertised as an upmarket hotel, no restaurant or bar as advertised? Rooms are less then basic, dirty, felt more like someones bedroom or being in a hostel and the reasons for this are (which you aren't informed about prior) is that its now being used as temporary accommodation. Information which should be disclosed ??? Whole reason for our stay was completely ruined because of all of the above issues and wrong advertising and information. Rooms are worth £30 if that so there will an incoming complaint and refund expected

Lots of children running around the corridors and crying and screaming. Woman sobbing all night I couldn't sleep.

1 towel
Only 2 small pillows
Toilet barely flushed
No toilet brush
No glasses