Holiday Inn Express & Suites Alpena - Downtown by IHG

Hotels
•
Holiday Inn Express
8.6 (114 reviews)
225 River Street , Alpena , US
+1 989-340-1800

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Large clean rooms
Cons:
Inconsistent service
High prices
Cleaning issues

Categories

Cleanliness
8.53
There were complaints about the cleanliness of the windows and room comfort.
Service
9.5
Staff was described as friendly, but some negative experiences were noted.
Location
10
Excellent location along the river walk and near downtown restaurants.
Room Quality
9.04
Rooms were large and clean, but some guests found beds uncomfortable.
Amenities
8.99
Good breakfast and well-insulated rooms, but pool issues noted.
Value for Money
8.02
Pricing described as unusually steep, resembling price gouging.
Food and Beverage
8.98
Complimentary breakfast was above average.
Overall Experience
9.73
Mixed experiences overall, with notable highs and lows.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:12

Property Description

Convenient Location
Located in the heart of Alpena, Michigan, Holiday Inn Express & Suites Alpena - Downtown is just a short distance from Starlite Beach and the Alpena County Regional Airport, making it a prime choice for travelers seeking both leisure and convenience.

Modern Amenities
This 3-star hotel boasts free WiFi, a 24-hour front desk, a business center, a sun terrace, and an indoor pool, ensuring that guests have everything they need for a comfortable and enjoyable stay.

Delicious Dining Options
Start your day right with a delicious buffet or continental breakfast offered to all guests, setting the tone for a day of exploration and relaxation in beautiful Alpena.

Book your stay at Holiday Inn Express & Suites Alpena - Downtown now for a memorable and hassle-free experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: APN

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 114 reviews
Cleanliness: 8.53
Service: 9.5
Location: 10
Room Quality: 9.04
Amenities: 8.99
Value for Money: 8.02
Food and Beverage: 8.98
Overall Experience: 9.73
S
Sharon • couple • us
9
Pros:

Walkable area downtown. Friendly, helpful staff.

2026-10-22 • via Nuitee
L
Lukas • solo_traveller • lt
6
Not worth money
Pros:

Good location, comfy toom

Cons:

Food was terrible. Housekeep didn’t clean my room properly. Extremely overpriced

2026-09-15 • via Nuitee
G
Grace • couple • us
8
2026-08-24 • via Nuitee
L
Lisa • family_with_children • us
8
2026-08-10 • via Nuitee
T
Tamara • couple • us
10
We really enjoyed our stay- so clean and comfortable, friendly staff and great breakfast!
Pros:

Very friendly, very clean and walking distance to everything!

Cons:

Zero complaints.

2026-08-04 • via Nuitee
L
Luiz • couple • us
9
2026-07-17 • via Nuitee
S
Steven • couple • us
10
2026-07-03 • via Nuitee
V
Victoria • family_with_children • us
8
Cons:

When we booked a suite, we thought it would be 2 rooms

2026-06-29 • via Nuitee
A
Andrew • family_with_children • us
1
Do not recommend
Pros:

Nothing

Cons:

Room was extremely dirty. Was white stuff splattered all over the head board. Sheets had black stains. Bathroom had pubes and yellow splatter and dirt all over. Corner of room had cob webs and bugs. Ceiling fan in bathroom had mold. Music was blaring all night long

2026-06-21 • via Nuitee
D
Donald • couple • us
9
Nice hotel close to downtown.
Pros:

Clean property close to downtown restaurants, bars and shopping

2026-05-30 • via Nuitee
D
David • solo_traveller • us
10
Pros:

The staff were extremely helpful answering questions and making suggestions about things to see in the area and restaurants

2026-05-26 • via Nuitee
B
blueoceanjunkie • Couples • South Lyon, Michigan
10
Brand new, beautiful hotel at a convenient location!
Pros:

This hotel is brand new! Everything was SQUEAKY clean and the bathrooms are very modern and updated! Not the usual bathrooms you see at this price point or with this brand. The staff was wonderful also and Aldi is within walking distance which made stocking up snacks very easy! Very convenient location to the rest of downtown Alpena also - places like Walmart, Meijer, Applebee's etc were just within a few miles. Highly recommend!

2026-02-11 • via Tripadvisor
G
George • solo_traveller • us
9
2026-01-19 • via Nuitee
S
Susan • couple • us
10
Fun
Pros:

Crystal was fantastic

2026-01-19 • via Nuitee
8
805tmc • Family
2
Go To Hampton Inn & Suites for a Great Stay!
Pros:

There is a much nicer hotel in Alpena and it's the Hampton Inn & Suites! This place is run so unprofessionally. If you have an issue at all, they do not care about their customers. If you look closely at their reviews they've had issues with bed bugs, not following their own policies, etc. They must be very desperate for people because their GM Jonna is one of the worst managers I've ever dealt with. Trust me, you'll get much better service at other hotels in Alpena.

2025-12-28 • via Tripadvisor
M
Monica • solo_traveller • us
9
Pros:

Location was nice, access to Alpena’s multi-use pathways and a close walk to downtown shops and restaurants.

Cons:

The Parking Lot was Icy!

2025-12-10 • via Nuitee
E
Erika • extended_group • us
10
2025-10-29 • via Nuitee
T
Terri • extended_group • us
8
Central location with a friendly staff
Pros:

The room was large enough for four people to move around comfortably

Cons:

The building across the river is in sad shape and definitely ruins the view.

2025-10-24 • via Nuitee
J
Jeff • couple • us
10
2025-10-23 • via Nuitee
G
gtbkd • Family
10
Good hotel , good location
Pros:

Recently stayed for 1 night.

Large clean room, good location with numerous restaurants within walking distance.

Above average complimentary breakfast .

Would stay again

2025-10-19 • via Tripadvisor