Hotel Dolarea

Hotels
7.8 (379 reviews)
Nafarroa Etorbidea, 57 , Beasain , es

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Uncomfortable beds

Categories

Cleanliness
5.88
Multiple reviews indicate issues with cleanliness, including dirty rooms and maintenance problems.
Service
9.35
The reception staff received positive comments for their friendliness and professionalism.
Location
9.89
The location was frequently described as ideal and very good for sightseeing.
Room Quality
7.34
Issues with uncomfortable beds and room maintenance were noted, alongside some positive aspects.
Amenities
6.87
There were complaints about insufficient amenities in the rooms, particularly regarding cleanliness.
Value for Money
7.83
Some guests felt the price did not match the quality of the service and facilities.
Food and Beverage
6.88
Breakfast options were considered basic, and some guests desired more variety.
Overall Experience
8.35
Overall experiences varied; many had positive interactions but noted significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:57

Property Description

Luxurious Medieval Hotel in Basque Town

Modern Comforts: Enjoy soundproofed rooms with free Wi-Fi and flat-screen TVs. The rooms feature wooden floors, elegant furniture, and modern bathrooms.

Charming Amenities: Relax in the hotel's library or stroll through the attractive garden. Some rooms even boast beamed ceilings for added character.

Culinary Delights: Indulge in high-quality, innovative cuisine at the on-site restaurant, showcasing traditional Gipuzkoan dishes.

Experience the charm of Beasain, just a short distance from San Sebastian and Bilbao. Book your stay at Dolarea Hotel for a memorable getaway.

Important information:

License number: H-SS-00718

Todos los clientes que viajen y se alojen en nuestro hotel por trabajo y necesiten la factura a nombre de empresa deberán proporcionar en recepción los datos completos de la misma (nombre completo, dirección, población, código postal, país y código identificación fiscal de la empresa) sin estos datos no podremos facilitar factura a nombre de la empresa.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: BIO

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 379 reviews
Cleanliness: 5.88
Service: 9.35
Location: 9.89
Room Quality: 7.34
Amenities: 6.87
Value for Money: 7.83
Food and Beverage: 6.88
Overall Experience: 8.35
E
Eddy couple nl
6
Voldeed totaal niet aan onze verwachting op basis van verhaal en foto’s op Booking.com
Pros:

Bed, airco

Cons:

De foto’s op Booking.com komen totaal niet overeen met de werkelijkheid. Er is geen culinair restaurant zoals wordt gesuggereerd. Het restaurant gedeelte is niet in gebruik. Er is een soort van cafetaria kaart. Verder is de gastvrijheid onder de maat. Bij aankomst midden op de dag waren de deuren gesloten en je kon eveneens niet goed zien waar je naar binnen kon.
Op het terras van het hotel hing een verwaarloosde sfeer ( er bleef lang vaat staan op de tafels soms stonden er de volgende dag nog glazen. Ook lagen er veel sigaretten peuken op het terras). De kamer was donker ( onvoldoende verlichting ) en was niet schoon, pedaalemmer niet geleegd, vergeten schone handdoeken terug te leggen etc. Jammer van dit monumentale pand wat nu de indruk geeft van vergane glorie. De Booking.com rating die bij de balie hangt, van zes jaar geleden ( destijds een 8 en half) is gedateerd. Regelmatig was er onvoldoende personeel aanwezig.

2026-08-15 via Nuitee
D
Delphine couple fr
9
Sympa pour une nuit de passage, jolie bâtisse et belles chambres, bonne literie. Petit déjeuner pas réapprovisionné quan
Pros:

Jolie bâtisse, personnel agréable, grande chambre

Cons:

Petit déjeuner non réapprovisionné, pas de dîner disponible, dommage car tout le reste était bien

2026-08-13 via Nuitee
K
karmele solo_traveller es
10
2026-08-05 via Nuitee
H
Helena solo_traveller es
8
2026-08-04 via Nuitee
J
Juan solo_traveller ar
8
Muy cordial el recibimiento por parte del Sr. Altolaguirre
Pros:

Muy buen ubicación. No desayunaba en el hotel

Cons:

Todo estuvo bien.

2026-07-24 via Nuitee
E
Elena solo_traveller be
9
2026-07-24 via Nuitee
M
Mikel solo_traveller es
5
Pros:

La ubicacion y el edificio

Cons:

Sin persianas, en cuanto amanece entra mucha luz.
La atencion fue regular, la recepcion la atiende la misma persona que el bar. No funcionaba el codigo para entrar en la habitacion y tuvimos que estar esperando.

2026-07-19 via Nuitee
B
Bastiaan couple nl
9
2026-07-18 via Nuitee
U
Ute couple de
5
2026-07-17 via Nuitee
P
Pedro solo_traveller es
10
Pros:

Habitación preciosa comoda limpia y bien acondicionada.

Servicio muy bueno y comida excelente

2026-07-11 via Nuitee
R
Reza couple es
3
2026-07-11 via Nuitee
T
Tetiana solo_traveller es
10
Pros:

Está todo espectacular ❤️

2026-07-09 via Nuitee
A
Angele Gazon extended_group fr
5
2026-07-08 via Nuitee
F
francisco couple es
8
2026-07-08 via Nuitee
R
Ricardo couple pt
4
Péssima opção, sem cuidados de higiene com alimentação péssima
Pros:

Localização. Quarto confortável. Fachada do edifício.

Cons:

A comida do restaurante era super mal-apresentada. O pequeno-almoço era péssimo, sem diversidade nenhuma, o pior pequeno-almoço que já vi. Os funcionários não eram nada simpáticos, nem higiénicos. Um atendeu-nos a comer uma maçã, com calções de praia e chinelos. Outra estava de calções curtinhos a servir no restaurante e a senhora que estava a servir o pobre pequeno-almoço, estava com a roupa do dia anterior, calções, t-shirt e chinelos e a cheirar a suor... a casa de banho do quarto não estava bem limpa nos cantos...muito mau mesmo!

2026-06-28 via Nuitee
P
Petru Danut couple fr
9
2026-06-24 via Nuitee
J
José Alfonso family_with_children es
3
Decepcionante
Cons:

La atención pésima el aire acondicionado inexistente prácticamente no había toallas no sé dónde se sacan las 4 estrellas

2026-06-22 via Nuitee
J
JOSEP family_with_children es
9
Lloc Espectacular!! Hotel Impressionant!L’Arantxa molt professional!!
2026-06-21 via Nuitee
P
Pierre solo_traveller fr
5
Hotel sans charme
Pros:

Le site, l'architecture

Cons:

Le bruit : la salle était louée pour un marriage, il y avait de la musique très forte jusque tard dans la nuit. Impossible de dormir.
Petit-déjeuner basic.

2026-06-12 via Nuitee
N
Norberto extended_group es
7
No es un cuatro estrellas
Pros:

La ubicación era ideal

Cons:

La habitación tenía colchones de muelles, almohadas incómodas
Falta de paramentos en el baño

2026-05-31 via Nuitee