Hotel Dolarea

Hotels
7.8 (345 reviews)
Nafarroa Etorbidea, 57 , Beasain , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Uncomfortable beds

Categories

Cleanliness
5.88
Multiple reviews indicate issues with cleanliness, including dirty rooms and maintenance problems.
Service
9.35
The reception staff received positive comments for their friendliness and professionalism.
Location
9.89
The location was frequently described as ideal and very good for sightseeing.
Room Quality
7.34
Issues with uncomfortable beds and room maintenance were noted, alongside some positive aspects.
Amenities
6.87
There were complaints about insufficient amenities in the rooms, particularly regarding cleanliness.
Value for Money
7.83
Some guests felt the price did not match the quality of the service and facilities.
Food and Beverage
6.88
Breakfast options were considered basic, and some guests desired more variety.
Overall Experience
8.35
Overall experiences varied; many had positive interactions but noted significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:57

Property Description

Luxurious Medieval Hotel in Basque Town

Modern Comforts: Enjoy soundproofed rooms with free Wi-Fi and flat-screen TVs. The rooms feature wooden floors, elegant furniture, and modern bathrooms.

Charming Amenities: Relax in the hotel's library or stroll through the attractive garden. Some rooms even boast beamed ceilings for added character.

Culinary Delights: Indulge in high-quality, innovative cuisine at the on-site restaurant, showcasing traditional Gipuzkoan dishes.

Experience the charm of Beasain, just a short distance from San Sebastian and Bilbao. Book your stay at Dolarea Hotel for a memorable getaway.

Important information:

License number: H-SS-00718

Todos los clientes que viajen y se alojen en nuestro hotel por trabajo y necesiten la factura a nombre de empresa deberán proporcionar en recepción los datos completos de la misma (nombre completo, dirección, población, código postal, país y código identificación fiscal de la empresa) sin estos datos no podremos facilitar factura a nombre de la empresa.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIO

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 10 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 3 years old and over stay for € 45.90 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 345 reviews
Cleanliness: 5.88
Service: 9.35
Location: 9.89
Room Quality: 7.34
Amenities: 6.87
Value for Money: 7.83
Food and Beverage: 6.88
Overall Experience: 8.35
N
Naiara • family_with_children • es
9
2026-03-27 • via Nuitee
F
FINA • extended_group • es
8
Pros:

La recepcionista muy maja

2026-03-23 • via Nuitee
C
cristina • family_with_children • es
9
Pros:

Habitación y baño muy amplios, camas y almohadas muy cómodas

2026-03-22 • via Nuitee
J
Jeffrey • extended_group • us
9
2026-02-24 • via Nuitee
A
Antonio • solo_traveller • es
2
2026-02-12 • via Nuitee
A
Albert • solo_traveller • bo
1
Muy mala experiencia
Pros:

No se puede disfrutar de nada

Cons:

La falta de respuesta del personal

2026-01-19 • via Nuitee
E
Elisabeth • extended_group • es
10
Voortreffelijk
Pros:

Alles

Cons:

Niets

2026-01-19 • via Nuitee
S
Sean • family_with_children • au
8
Cons:

The lighting was very dim in the bedroom

2026-01-04 • via Nuitee
E
Enric • solo_traveller • es
4
No volveré.
Pros:

El entorno. La ubicación, el edificio (una pena como está) la amabilidad de recepción en la salida por la mañana.

Cons:

Instalaciones viejas. Cama incómoda y frío en la habitación. No funcionaba la climatización y no había manta. Humedades en la pared. Suciedad.

2025-12-03 • via Nuitee
T
Tone • solo_traveller • no
7
Large rooms in historical building central location
Pros:

Nice hotel in historical building. Large comfortable room, windows to open. I was alone at breakfast, very basic, but yoghurt, omelet, juice and coffee works when you are hungry.

Cons:

Breakfast could have some fresh bread, jam, ham and honey.

2025-11-25 • via Nuitee
A
Ana • extended_group • es
10
2025-11-12 • via Nuitee
J
JON • couple • es
4
Caro para la calidad, y no tienen colchón grande(son todas 2x90cm)
Pros:

La ubicación es idónea para dar un paseo en Igartza y pasear al pueblo.

Cons:

No tiene lo que esperas de un hotel 4 estrellas para nada. La habitación no estaba muy limpia, nos atendió el camarero(muy majo) ya que no trabajaba nadie en ese rango en el hotel (19:00), luego conocí a la jefa-dueña y fue grosera, pedí cama de matrimonio y no existe con colchón grande, tienen dos colchones unidos sin sobrecolchón así que se notan las esquinas y no es nada cómodo aparte de que el colchón era de calidad pobre (Flex Colchón Hotel). Pero aún así nos cambiaron de habitación (me da igual que fuera superior ya que tenia el mismo problema de la cama).

2025-10-27 • via Nuitee
Y
Yeray • solo_traveller • es
8
2025-10-25 • via Nuitee
H
Hao-Hsiang • solo_traveller • tw
7
2025-10-24 • via Nuitee
L
li_boutros • couple • br
10
Great stay
Pros:

We ended up there due to overbooking in another property and it was a lovely stay, even if very short. The lady in the reception was very warm and professional. The view from the room is lovely, the bed was very comfortable, the room was big. My experience was very positive and we wished we had more time to try their restaurant and explore a little bit more the building.

2025-10-20 • via Nuitee
D
Diana • couple • es
2
Pros:

Las chicas de recepción fueron muy amables.

Cons:

El hotel estaba bonito en el recibidor, pero la habitación estaba sucia, nos encontramos tres bichos, había manchas extrañas en las paredes y en los muebles, los vasos que dejan en el baño estaban mal lavados, empapados , con manchas... No te dejan enseres de aseo de ningún tipo (salvo gel de ducha en dosificador) y en la nevera había cosas de los anteriores huéspedes a leído tomar
Un auténtico desastre
La cama con un colchón extra fino muy incomoda y las sábanas de dudosa limpieza.
Una experiencia para no repetir.

2025-10-18 • via Nuitee
M
Monteiro • family_with_children • pt
6
Um modesto hotel no centro.
Pros:

A localização do hotel é formidável e o aspecto típico da zona também.

Cons:

As casas de banho já estão bastantes desactualizadas, com marcas de uso e gastos notáveis em toda a loiça do wc.
As camas, os colchões também já se nota o uso e o desgaste do mesmo.
Pelo valor que se paga, para além de produtos higiénicos que devíamos de ter mais opção, também o frigorífico podia ter não só um sumo, mas dois, uma vez que eramos dois hóspedes.
A janela do nosso quarto estava danificada e não conseguia fechar por completo.
Achei que no geral os quartos deviam de ter mais cuidado com a manutenção.

2025-10-14 • via Nuitee
M
Moreno García • family_with_children • es
7
De pan no solo vive el hombre
Pros:

El personal y su trato

Cons:

Evidentemente que se publiciten con servicio de restauración y luego solo den desayunos..no está bien,eso

2025-10-13 • via Nuitee
R
ruth • couple • es
10
Relajación y amabilidad
Pros:

Ubicación perfecta , amabilidad y instalaciones muy bonitas

2025-10-13 • via Nuitee
O
Oselschi • solo_traveller • ro
10
2025-10-09 • via Nuitee