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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Clubhouse
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Fax/photocopying
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Tour desk
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Ironing service
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Massage services
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Private check-in/check-out
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Kids' outdoor play equipment
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Outdoor furniture
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Coffee Shop on site
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Shallow end
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Beauty Services
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Playground on site
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Tennis lessons on site
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Clubhouse
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Private picnics
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Reception hall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Secured parking
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Health or beauty spa nearby
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Swimming nearby
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Midtown Residence Simatupang Jakarta offers elegantly designed rooms with modern amenities, including air conditioning, flat-screen TVs, and kitchenettes. Enjoy stunning city views from the comfort of your room, complete with a private bathroom stocked with complimentary toiletries.
Top-Notch Facilities
Indulge in the hotel's outdoor pool, fitness centre, and tennis court during your stay. Benefit from 24-hour front desk service, a business centre, and the convenience of on-site dining options. Whether you prefer a restaurant meal or room service, the hotel caters to your needs for a seamless experience.
Convenient Location
Situated just a short distance from popular attractions like Ragunan Zoo and Taman Mini Indonesia Indah, Midtown Residence Simatupang Jakarta provides easy access to Jakarta's key destinations. With Halim Perdanakusuma Airport nearby, your travel arrangements are made simple. Book your stay now for a memorable visit to Jakarta.
This property does not accommodate bachelor(ette) or similar parties.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children from 2 years old to 17 years old stay for Rp 300,000 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
The apartment is very spacious and have a lot of amenities that we need. It’s also in a very strategic location.
Water heater was not friendly user
Less deco
Especially bed head need to be deco
Put some colour in the room
De service, housekeeping, eten en personeel is uitstekend! De accommodatie is verouderd, kast deurtjes in de doucheruimte dik van het vocht, muren vol vlekken, bank met vlekken. Een keuken met zéér weinig inrichting. De beloofde wasmachine niet aanwezig. Zwembad is door de verouderde tegels smoezelig.
Ligging naast winkelcentrum is prettig.
Personil
Tempat strategis dan nyaman
Tidak ada
Sehr nettes und hilfsbereites Personal. Grosse Zimmer mit gut funktionierender Klimaanlage. Wasserstation für kaltes und warmes Wasser. Busstation und Einkaufszentrum in der Nähe.
Küche mit Minimalausrüstung ist nur für kleine Gerichte geeignet.
Too old without renovation
The 3 bedroom apartment was terrible - old room, cracked mirror and bath, bedsheets was not white clean, walls were dirty, furnitures were not looked after. We requested for room change and was moved to a 2 bedroom - which was ok. Was not the best experience after a 10 hours flight. It was cheap, that’s why.
Staff were understanding, breakfast was expected.
Towels, bedding, drapes are too old.
The place was as described and the amenities and space were great.
Bedsheets were washed and fresh but had clear stains on them.
The room and toilets were cleaned daily but clear scratches from cleaning the seats left obvious discolouration and there was an obvious sewer smell coming from the toilets.
Overall the place was fine for a family stay equipped with a washing machine, kitchen and multiple rooms like an apartment.
Centrally located
The smaller apartment is OK the bigger one needs to be maintained
Things have improved since my last visit here in Feb23. Improvement in cleanliness, staff do understand English better, service is much better
Still expecting to have some better choices for breakfast, 3 days and both juices are same, all 3 fruits are same, though over all pleasant experience then past.
I recently stayed at this hotel booked 2 unit with 3 bedroom (family room), and unfortunately, my experience was far from satisfactory. Here are the specific issues I encountered during my stay:
1. **Poor Lighting**: The lighting inside the unit was incredibly dim. With only a few small lamps providing light, it felt more like a cave than a welcoming environment. This really impacted my overall comfort in the space, making it hard to relax or even read without straining my eyes.
2. **Cleanliness Issues**: The cleanliness of the room left much to be desired. Upon entering, I noticed that the floors were not properly cleaned, and there were visible dirt and grime in several areas. The bathroom was particularly bad; it had a strong, unpleasant odor that made it uncomfortable to use. I expected a higher standard of hygiene, especially during these times.
3. **Kitchen Amenities**: One of the main reasons I chose this hotel was the availability of a kitchen, but it didn't meet my expectations. The kitchen was poorly equipped. If we wanted to use a microwave, we had to request it from the staff, which seemed inconvenient. Furthermore, there were no cooking utensils provided—just a few plates and silverware. It was frustrating to have a kitchen space that I couldn’t fully utilize. To make matters worse, the hotel has a strict policy regarding missing items. I was told that if I lost even a single teaspoon, I would be charged for it, which felt overly harsh and restrictive.
4. **Lack of Staff Support**: When I attempted to address my concerns with the hotel staff, I was met with indifference. Instead of offering a solution or any assistance, they suggested I write my feedback on a comment card. It felt dismissive and unhelpful, as if they were not genuinely interested in resolving my issues. I expected better customer service and felt disappointed in their lack of willingness to address my complaints directly.
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