London Star Hotel

Hotels
7.4 (1139 reviews)
51-53 Steyne Road, Acton , London , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Car hire
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
5.86
Issues mentioned regarding cleanliness in multiple reviews.
Service
8.83
Staff was helpful and polite, positive sentiments expressed.
Location
8.87
Convenient location near transportation, noted positively in reviews.
Room Quality
6.82
Room conditions noted as dated and had issues like smell but some reviews mentioned comfort.
Amenities
6.35
Basic amenities were recognized, but complaints about the bathroom and lack of privacy were significant.
Value for Money
7.31
Fair value noted, but some felt it did not meet expectations based on price.
Food and Beverage
7.36
Not much detail provided, assumed standard for hotel tier.
Overall Experience
7.83
General feelings of mild satisfaction, though mixed reviews indicate room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:09

Property Description

Convenient Location
London Star Hotel is a short walk from Acton Town Underground Tube Station, offering easy access to central London within minutes.

Comfortable Accommodations
Each room is equipped with a flat-screen TV, kettle, private bathroom, free toiletries, mini fridge, and a hairdryer for a relaxing stay.

Near Major Attractions
With Wembley Stadium/Arena and Twickenham Stadium just a drive away, guests can easily catch exciting events during their stay.

Book now to experience convenience, comfort, and proximity to key destinations at London Star Hotel.

Important information:

An airport pick up service is available for an extra charge on request. Please contact the hotel directly for more information using the contact details supplied on the confirmation email.

Parking restrictions apply from 09:30 to 17:30 Monday to Friday. Car parking is available nearby to the hotel for a cost of GBP 12 per day.

When booking for 4 rooms or more, different policies and additional supplements will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for £10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 4 years old to 13 years old stay for £25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 1139 reviews
Cleanliness: 5.86
Service: 8.83
Location: 8.87
Room Quality: 6.82
Amenities: 6.35
Value for Money: 7.31
Food and Beverage: 7.36
Overall Experience: 7.83
M
Magdalena • extended_group • hr
10
2026-06-14 • via Nuitee
Y
Yulia • couple • gb
10
2026-06-13 • via Nuitee
W
Wiecek • solo_traveller • gb
10
Pros:

Very comfy room and clean

2026-06-13 • via Nuitee
Y
Yulia • couple • gb
10
2026-06-13 • via Nuitee
S
sakshi • couple • gb
1
2026-06-12 • via Nuitee
L
Loh • solo_traveller • gb
8
Pros:

Beddings, towel are clean, air conditioning is good.

Cons:

The mirror light was flashing, its fine just a bit annoying.

2026-06-09 • via Nuitee
A
Andrew • solo_traveller • gb
6
Surprised to find a hotel for under £50, but still needs new carpet/better fitted door
Pros:

Bed/pillows comfy

Cons:

TV was not tuned and messages in Danish. Managed to convert to English but multiple attempts to tune failed. Ice machine in bar not working. Woken with crying child

2026-06-09 • via Nuitee
N
Nikola • couple • pl
9
Pros:

very nice staff, comfy beds, great bathroom

2026-06-09 • via Nuitee
C
christine • solo_traveller • ie
6
Shisha lounge
Pros:

Value for money, clean and comfortable

Cons:

Didn't like the shisha lounge in the front, felt intimating coming back to the hotel from a day out. Also the area didn't feel safe.

2026-06-08 • via Nuitee
A
Alexandra • couple • hu
10
2026-06-08 • via Nuitee
S
Sylwia • solo_traveller • gb
6
2026-06-08 • via Nuitee
M
Matthew • solo_traveller • gb
6
Cons:

Very noisy all night

2026-06-07 • via Nuitee
A
Anna • couple • gb
9
Visited many times, always welcomed with a smile
Pros:

Spacious rooms, very welcoming staff, perfect location for our visit

Cons:

Was perfect for our needs

2026-06-07 • via Nuitee
B
Bryan Smith • solo_traveller • es
9
Pros:

Estaba todo limpio aunque las sábanas estaban un poco rasgadas, era una habitación moderna, el baño era amplio y el personal fue muy amable.

Cons:

La temperatura del pasillo estaba en 24 grados por lo que en la noche el calor era molesto, pero al abrir las ventanas se refrescaba y podías dormir mejor.

2026-06-07 • via Nuitee
B
Brinkhoff • solo_traveller • nl
10
Geweldig
Pros:

Personeel, kamer wat ondanks geen airco toch heel koel was in warm weer, hele kamer fus inclusief bed, koelkast badkamer.

Cons:

Late check in ondanks pas om 2 uur toch al half uur eerder kunnen doen maar dat kan natuurlijk niet altijd

2026-06-06 • via Nuitee
K
Kraal • solo_traveller • nl
8
Pros:

De kamer was gemoderniseerd en zeer comfortabel, de gordijnen lieten wel veel licht door maar hier stoorden wij ons niet aan

2026-06-06 • via Nuitee
I
Iker • extended_group • es
10
2026-06-06 • via Nuitee
N
Natalia • couple • pl
5
Było okej
Pros:

Fajna okolica, puby i 15 min od stacji

Cons:

Już na przyjeździe zgłosiliśmy popsute światło, które mrugało tak, że można było dostać epilepsji, niestety przez cały nasz pobyt nic z tym nie było zrobione. Więc korzystanie z łazienki z własną latarką było jedynym rozwiązaniem. W miarę czysto

2026-06-06 • via Nuitee
C
Christian • couple • at
3
2026-06-05 • via Nuitee
F
Francesco Pio • couple • it
9
2026-06-05 • via Nuitee