Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Nice amenities
Cons:
High parking fees
Cleanliness issues
Price discrepancies

Categories

Cleanliness
8.05
Several cleanliness issues noted, including food in fridge and stains.
Service
9.55
Staff were friendly and accommodating, addressed issues promptly.
Location
9.55
Safe area and close to downtown, enjoyed location.
Room Quality
8.55
Rooms were nice but some felt less private due to layout.
Amenities
9.05
Good breakfast and well-maintained property.
Value for Money
8.05
Higher than expected charges compared to booking.com.
Food and Beverage
8.55
Breakfast was good; however, some dissatisfaction noted.
Overall Experience
9.05
Generally a good stay with several positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:45

Property Description

Luxurious Accommodations
Hyatt House Portland / Downtown offers studio rooms and one-bedroom suites with fully equipped kitchens and modern amenities, providing guests with a comfortable and convenient stay.

Dining and Entertainment
Guests can indulge in a complimentary breakfast with an omelet bar and enjoy premium wines, cocktails, and local beers at the H BAR. The on-site restaurant ensures a delightful dining experience for all visitors.

Convenient Location
Located in the Riverplace district, the hotel is close to popular attractions like the Oregon Convention Center and Moda Center. With easy access to Portland and Vancouver, Hyatt House is the perfect choice for both leisure and business travelers.

Book your stay at Hyatt House Portland / Downtown now for a memorable and enjoyable experience!

Important information:

Dogs are the only pets accepted at Hyatt House Portland/Downtown. Weight cannot exceed 50 pounds for 1 dog or a combined weight of 75 pounds for 2 dogs. Please contact property directly for full pet policy.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PDX

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 1624 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.55
Room Quality: 8.55
Amenities: 9.05
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 9.05
J
Jessica • family_with_children • us
9
Great place to stay. Would recommend and will return.
Pros:

Very clean, friendly staff, felt comfortable.

Cons:

Not many stores around the area.

2026-08-20 • via Nuitee
D
Dennis • couple • us
8
Hotel was fine, didn’t like the parking fee
Pros:

Close to the clinic

Cons:

Parking fees were high

2026-08-20 • via Nuitee
A
Aiman • family_with_children • us
10
Pros:

We were 6 people in one room. We got a corner room on the 6th floor, which had an amazing view!

2026-08-20 • via Nuitee
M
Mashhoon • couple • us
6
My main issue was the overall cleanliness of the place. The carpets on our floor was very dirty
Pros:

I didn’t eat their breakfast

2026-08-18 • via Nuitee
S
Segantin • solo_traveller • it
10
2026-08-18 • via Nuitee
S
Sayed Abbas • family_with_children • us
3
They didn’t provide a good costumer service.
Pros:

Through booking.com

Cons:

The way they communicate with their customers. The pool was closed, but they didn’t notify us in advance. There was no free parking available, but they did not tell us in advance, nor they didn’t post it on booking.com

2026-08-17 • via Nuitee
S
Sluka • couple • us
6
2026-08-17 • via Nuitee
M
margaret • couple • us
8
Pros:

Very lovely location.

2026-08-16 • via Nuitee
T
TERZI • solo_traveller • tr
7
2026-08-15 • via Nuitee
8
895joev • NONE • Neuchâtel
10
Nice hotel great location
Pros:

Great location by the water, tram stop right outside, parking options close by and not too expensive
, nice and clean room, nice pool, good breakfast, friendly staff

2026-08-14 • via Tripadvisor
V
Vitalii • solo_traveller • ua
8
Nice hotel
Pros:

Stunning location, beautiful terrace and barbecue zone
Nice spacious clean rooms, all amenities, rich variety of food for breakfast
Friendly staff

Cons:

The hotel was overcrowded for the July 4th weekend - limited pool access and tables/food availability for breakfast, slow internet etc
Not sure what was supposed to be the "room with a view" (street view counts?)

2026-08-13 • via Nuitee
K
Kelly • solo_traveller • us
10
2026-08-13 • via Nuitee
L
Leslie • couple • us
6
2026-08-13 • via Nuitee
H
Hubbard • solo_traveller • us
7
Pros:

Kevin at the front desk was very welcoming and great!

Cons:

The breakfast was terrible. Hash browns and French toast sticks were cold and hard. Coffee urn was empty.

2026-08-12 • via Nuitee
D
Dirk • family_with_children • de
8
Pros:

Sehr große Zimmer
Ruhige Lage etwas außerhalb

Cons:

Parkkosten sehr hoch

2026-08-11 • via Nuitee
G
Gambino • solo_traveller • us
5
Gratuity 20% added
Pros:

All

Cons:

Tge fa t that they add 20% gratuity to food and all

2026-08-10 • via Nuitee
I
Inspiration588958 • NONE
8
Good solid hotel
Pros:

Good location, clean and spacious. Sofa bed not comfortable. Parking fee high. Staff were friendly and helpful. Room comes with kitchenette in King deluxe suite

2026-08-09 • via Tripadvisor
A
Ana • couple • us
10
Pros:

The entire property is beautiful, the outside view I do recommend

2026-08-08 • via Nuitee
A
Arthur • couple • ca
9
2026-08-08 • via Nuitee
F
Feifan • family_with_children • ca
5
Did not meet up to the standard of a Hyatt hotel, or maybe the standard has declined.
Pros:

The location was fine, it was easy to drive around, I appreciate that it's not at heart of downtown which makes the driving to/from less stressful. Staff was polite and helpful. The room was spacious.

Cons:

The sofa bed was awful. I could not sleep for nights. The bar chairs that were paired with the bar table was way too high, made no sense and they were just oddly mismatched, one was a broken office chair and another was just a very bad, way-too-high hair, like chairs the management bought off Facebook Marketplace. The room was clean but the kitchen did not have cutting board though it was promised to be a full kitchen, it was just odd that no cutting board was given though knives were given. In general, the hotel lacked many details, including the breakfast hours (6:30-9:00am) which resulted a high volume from 8-9:00am and many hotel guests were not able to have any food near 8:45am and the doors to breakfast area were shut exactly at 9:00am, leaving guests hungry or just enough time to grab a fruit or two. Though the time is clearly communicated, thoughtfulness and means of providing good experience was lacking. Many guests did not have seats, families had to sit at different tables, this could have been avoided easily by changing the breakfast time to a more reasonable time as I could observe that there were more families during my stay and by shifting the hours or expanding hours of breakfast, it would offer a better experience for most guests. Clearly, there is a space of improvement for the hotel management though I really could see the staff was trying their best (they were also very understaffed during peak summer time). I think the management needs to really consider their priorities even if budget cut is necessary.

2026-08-08 • via Nuitee