Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Nice amenities
Cons:
High parking fees
Cleanliness issues
Price discrepancies

Categories

Cleanliness
8.05
Several cleanliness issues noted, including food in fridge and stains.
Service
9.55
Staff were friendly and accommodating, addressed issues promptly.
Location
9.55
Safe area and close to downtown, enjoyed location.
Room Quality
8.55
Rooms were nice but some felt less private due to layout.
Amenities
9.05
Good breakfast and well-maintained property.
Value for Money
8.05
Higher than expected charges compared to booking.com.
Food and Beverage
8.55
Breakfast was good; however, some dissatisfaction noted.
Overall Experience
9.05
Generally a good stay with several positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:45

Property Description

Luxurious Accommodations
Hyatt House Portland / Downtown offers studio rooms and one-bedroom suites with fully equipped kitchens and modern amenities, providing guests with a comfortable and convenient stay.

Dining and Entertainment
Guests can indulge in a complimentary breakfast with an omelet bar and enjoy premium wines, cocktails, and local beers at the H BAR. The on-site restaurant ensures a delightful dining experience for all visitors.

Convenient Location
Located in the Riverplace district, the hotel is close to popular attractions like the Oregon Convention Center and Moda Center. With easy access to Portland and Vancouver, Hyatt House is the perfect choice for both leisure and business travelers.

Book your stay at Hyatt House Portland / Downtown now for a memorable and enjoyable experience!

Important information:

Dogs are the only pets accepted at Hyatt House Portland/Downtown. Weight cannot exceed 50 pounds for 1 dog or a combined weight of 75 pounds for 2 dogs. Please contact property directly for full pet policy.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PDX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 52 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 1569 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.55
Room Quality: 8.55
Amenities: 9.05
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 9.05
S
Sonoqui • family_with_children • us
10
One of the best experiences with a stay very clean and professional.
Pros:

Everything was amazing and clean

Cons:

That I couldn’t stay longer 🤭

2026-06-27 • via Nuitee
C
Cienna • family_with_children • us
7
The stay was comfortable but could be improved with better treatment of housekeeping staff.
Pros:

The location was fantastic. We went specifically to visit OMSI and it was a simply ride from the trimet station right outside the hotel over the river and to the museum. My child was also a big fan of the pool and its warm temperature.

Cons:

They need more housekeepers and better pay for them so they can do a more thorough job cleaning the rooms without being rushed. The wall behind our toilet needed scrubbed, the remote was covered in Cheeto dust, and there was a spot of dried blood on our sheets underneath the pillows when we arrived. During our stay we only ever saw two housekeepers and they were clearly trying to hurry to get all the rooms they were assigned clean each day. Seemed like it was company policy to cut corners by telling less housekeepers than was actually needed to do twice the work three times as fast.

2026-06-25 • via Nuitee
K
KULSIRI • solo_traveller • th
8
2026-06-25 • via Nuitee
C
Cristina • couple • us
10
Great hotel and great location
Pros:

It was such a great location for us. We were walking distance from a lot of restaurants, and we loved the pool that was there that we could use.

Cons:

There is no free parking which was a bit inconvenient. Thankfully we were able to find street parking the whole time we were there, and we would arrive after the parking meter expired and leave before it began.

2026-06-22 • via Nuitee
S
Sharon • family_with_children • us
10
Pros:

King Suite room was great.

2026-06-19 • via Nuitee
C
Cabebe • extended_group • us
9
2026-06-19 • via Nuitee
L
Lenette • family_with_children • us
10
Great time fabulous!!!!
Pros:

The staff was so accommodating and great with customer service the facilities, beautiful it was a day off for myself and my daughter who live and work right here in Portland and we worked so hard in the hospitality industry, and we just needed a little downtime. The place was everything we thought it would be.

2026-06-18 • via Nuitee
B
Brian • solo_traveller • us
7
Pros:

My first staff member that I came upon worked in valet parking. He was quite this spectacular young man. Helped me get everything set up for the valet and told me where check-in was. Then it came to check in. The young lady at the front desk was just as spectacular. Always had a smile and was very helpful.

Cons:

Getting woken up due to thin interior walls and floors/ceilings. Then you add housekeepers who have no regard for the guests on the floor below them as all I heard constantly was banging a very loud footsteps like they were stomping around. And unfortunately I was coming off of a week of 10 plus hour days back and forth from hospitals and rehabilitation centers I have been dealing with a family emergency. Very disappointed. Made for a very long and tiresome day today.

2026-06-18 • via Nuitee
C
Charlotte • solo_traveller • us
5
Decent place to stay if you’re looking for bare-bones
Pros:

Located close to the highway and the river

Cons:

Night desk, staff in particular could be rude.

2026-06-16 • via Nuitee
F
Frank • family_with_children • us
8
We requested 2 rooms with 2 queen beds. That was not the case.. breakfast was not what ex
Pros:

Nothing

2026-06-14 • via Nuitee
E
Elizabeth • solo_traveller • us
7
Good and convenient accommodation.
Pros:

The property was in a great location, close to good restaurants and coffee shops. In addition, it was within a short walking distance to the Willamette River waterfront with a nice park, marina and excellent walking paths.

Cons:

Unfortunately, the breakfast fell short of my expectations. They ran out of food, juice and and most importantly coffee before the end of breakfast and did not bring out more.

2026-06-13 • via Nuitee
G
Gerald • family_with_children • us
10
2026-06-08 • via Nuitee
D
DeLuca • couple • au
10
Beautiful area and location. Helpful staff and very professional. Great rooms and facilities.
Pros:

Breakfast included
suites were big and comfy and well designed
Value for money
Comfy beds
Kids and pet friendly
Pool was good

Cons:

tongs in the kitchen for cooking in apartments
ist morning very busy and all food ran out and was a mess but staff were good organising food and extending breaky time. More kitchen staff needed to cope with the hotel being at high occupancy. Food was beautiful and great variety when available.
Parking was expensive should do a package with it included especially for people travelling and the exchange rate isnt great for us,so makes parking fee unaffordable and a deterrent from staying. If we didnt have a disabled pass and could utilise the free parking on the streets surrounding the hotel. Although that was also difficult to navigate with all the rules and regulations.

2026-06-07 • via Nuitee
R
Riley • couple • us
10
2026-06-06 • via Nuitee
5
511gilberta • Business • El Paso, Texas
10
Waterfront stay in Portland, Oregon
Pros:

Very nice hotel in a great location in Portland. Near downtown and the waterfront. Close to nice shops and food. You can walk downtown along the great walk/bike path the hotel is nice, good rooms and friendly staff. And it’s right across the street from the metro line.

2026-06-04 • via Tripadvisor
T
Tara • family_with_children • us
10
Pros:

Property was very nice, clean and quiet. We enjoyed the pool and veranda on the second floor.

Cons:

Lack of parking

2026-06-04 • via Nuitee
E
Emzar • family_with_children • us
8
2026-06-03 • via Nuitee
A
amandakV3937AE • NONE
4
Not as advertised online
Pros:

Room was generally nice, BUT bar and restaurant in lobby were closed everyday, even though entire weekend. No safe parking, unless you pay $60+ a day for valet. Closest parking garage was a block away, only one level, and had no security, otherwise street parking was available. Tried parking garage but saw 2 cars with smashed drivers windows inside, so was almost forced to valet or face damages to my own car.

2026-06-02 • via Tripadvisor
H
H764CWveronical • Family
4
Mistreated by lydia
Pros:

My family and I had a horrible experience the staff was super sweet and understanding we were in the pool and there was a couple that also had kids my kids were jumping in getting out jumping in the man that was there got upset and smacked his hands down to splash them then shoved my kid I complained to the front desk and the manager Lydia basically just complained about how she had to come in so early because of the situation and told us it wasn’t her problem and the only thing she would do is give us a free drink she told me to contact Expedia if I wanted to get a refund I did so and when they got in contact with her she consistently hung up on them and told them she wasn’t doing it I wouldn’t have a problem if this didn’t involve my children but it did and I felt mistreated and my kids did not feel safe to get back in the pool I will not be coming back here

2026-06-02 • via Tripadvisor
J
Jennifer • family_with_children • us
7
2026-06-01 • via Nuitee