Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Nice amenities
Cons:
High parking fees
Cleanliness issues
Price discrepancies

Categories

Cleanliness
8.05
Several cleanliness issues noted, including food in fridge and stains.
Service
9.55
Staff were friendly and accommodating, addressed issues promptly.
Location
9.55
Safe area and close to downtown, enjoyed location.
Room Quality
8.55
Rooms were nice but some felt less private due to layout.
Amenities
9.05
Good breakfast and well-maintained property.
Value for Money
8.05
Higher than expected charges compared to booking.com.
Food and Beverage
8.55
Breakfast was good; however, some dissatisfaction noted.
Overall Experience
9.05
Generally a good stay with several positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:45

Property Description

Luxurious Accommodations
Hyatt House Portland / Downtown offers studio rooms and one-bedroom suites with fully equipped kitchens and modern amenities, providing guests with a comfortable and convenient stay.

Dining and Entertainment
Guests can indulge in a complimentary breakfast with an omelet bar and enjoy premium wines, cocktails, and local beers at the H BAR. The on-site restaurant ensures a delightful dining experience for all visitors.

Convenient Location
Located in the Riverplace district, the hotel is close to popular attractions like the Oregon Convention Center and Moda Center. With easy access to Portland and Vancouver, Hyatt House is the perfect choice for both leisure and business travelers.

Book your stay at Hyatt House Portland / Downtown now for a memorable and enjoyable experience!

Important information:

Dogs are the only pets accepted at Hyatt House Portland/Downtown. Weight cannot exceed 50 pounds for 1 dog or a combined weight of 75 pounds for 2 dogs. Please contact property directly for full pet policy.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PDX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 52 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 1444 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.55
Room Quality: 8.55
Amenities: 9.05
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 9.05
T
Tetiana couple us
9
2026-02-14 via Nuitee
S
Smith couple us
10
Pros:

Clean

2026-02-14 via Nuitee
J
John family_with_children us
8
2026-02-13 via Nuitee
K
Kylee extended_group us
8
I had fun. I really enjoyed it at the breakfast was great except we did have one issue with one of the receptionist. She
Pros:

We loved the view and the surrounding areas in buildings were great

2026-02-11 via Nuitee
L
Leilah couple us
10
2026-02-08 via Nuitee
S
Stringer solo_traveller us
10
2026-01-31 via Nuitee
D
Dallas family_with_children us
10
Very clean, quiet and safe hotel!
Pros:

Everything was phenomenal. The staff were great, and the check-in process was easy.

2026-01-31 via Nuitee
A
Arunkumar family_with_children in
8
Pros:

The Room is of quite good size and the breakfast spread is very nice.

2026-01-28 via Nuitee
H
HEATHER family_with_children us
8
Pros:

The hotel was nice, staff were super friendly

Cons:

Parking was either a fortune or face the chance of not finding street parking & then paying an hourly fee. Plus there’s 2 different parking companies on the same block, so I paid at the meter in front of the hotel - turns out that the street behind the hotel is not in that particular parking authority’s district, so the other company came along & gave me a $55 ticket for parking there! That was frustrating, and the only negative thing I would have to say about our trip.

2026-01-28 via Nuitee
D
Doreen solo_traveller us
10
2026-01-28 via Nuitee
A
Arlen family_with_children us
10
2026-01-27 via Nuitee
B
Brooke solo_traveller us
5
It’s was great except treat they took money from me “accidentally “ that I’m still waiting to be returned 5 days later
Pros:

It was awesome the room was spectacular everything was great

Cons:

Until I left and saw I was double charged for the room and am still waiting for the 150$ they took out of my account accidentally to be returned it’s ridiculous I’ve talked to the bank and the hotel and am still waiting 5 days later

2026-01-27 via Nuitee
W
Wesley family_with_children us
10
Pros:

Customer service was great

Cons:

No reason at all

2026-01-26 via Nuitee
T
Tanya couple us
10
Excellent! Amazing room and delicious breakfast.
Pros:

The room was very nice, especially for the price. The shower was very nice sized and one of the best we've had at a hotel, especially in this price range. We loved the breakfast! There were great options for any dietary preference, which is amazing for someone who is gluten-free. The location is great for walking to and from the Keller Auditorium (where we were attending a conference).

Cons:

The bar food options were limited for someone who is gluten-free (there were no protein options available at all that were gluten-free.)

2026-01-26 via Nuitee
M
Michael family_with_children us
8
Pros:

Great room. Loved the added features for staying there. Versus standard hotel room.

Cons:

Lack of safe drop off for person with walker. Cars left for valet parking inn front of entrance with no spots for anyone to be dropped off at entrance including handicapped.

2026-01-26 via Nuitee
G
GlendAsher extended_group us
8
2026-01-26 via Nuitee
M
Marko family_with_children us
7
None
Pros:

Nice

Cons:

No packing

2026-01-22 via Nuitee
A
Alitza couple us
10
2026-01-22 via Nuitee
J
Julio Cesar extended_group us
10
2026-01-21 via Nuitee
R
Rubi extended_group us
8
2026-01-20 via Nuitee