Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Nice amenities
Cons:
High parking fees
Cleanliness issues
Price discrepancies

Categories

Cleanliness
8.05
Several cleanliness issues noted, including food in fridge and stains.
Service
9.55
Staff were friendly and accommodating, addressed issues promptly.
Location
9.55
Safe area and close to downtown, enjoyed location.
Room Quality
8.55
Rooms were nice but some felt less private due to layout.
Amenities
9.05
Good breakfast and well-maintained property.
Value for Money
8.05
Higher than expected charges compared to booking.com.
Food and Beverage
8.55
Breakfast was good; however, some dissatisfaction noted.
Overall Experience
9.05
Generally a good stay with several positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:45

Property Description

Luxurious Accommodations
Hyatt House Portland / Downtown offers studio rooms and one-bedroom suites with fully equipped kitchens and modern amenities, providing guests with a comfortable and convenient stay.

Dining and Entertainment
Guests can indulge in a complimentary breakfast with an omelet bar and enjoy premium wines, cocktails, and local beers at the H BAR. The on-site restaurant ensures a delightful dining experience for all visitors.

Convenient Location
Located in the Riverplace district, the hotel is close to popular attractions like the Oregon Convention Center and Moda Center. With easy access to Portland and Vancouver, Hyatt House is the perfect choice for both leisure and business travelers.

Book your stay at Hyatt House Portland / Downtown now for a memorable and enjoyable experience!

Important information:

Dogs are the only pets accepted at Hyatt House Portland/Downtown. Weight cannot exceed 50 pounds for 1 dog or a combined weight of 75 pounds for 2 dogs. Please contact property directly for full pet policy.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PDX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 52 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 1539 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.55
Room Quality: 8.55
Amenities: 9.05
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 9.05
D
DeLuca • couple • au
10
Beautiful area and location. Helpful staff and very professional. Great rooms and facilities.
Pros:

Breakfast included
suites were big and comfy and well designed
Value for money
Comfy beds
Kids and pet friendly
Pool was good

Cons:

tongs in the kitchen for cooking in apartments
ist morning very busy and all food ran out and was a mess but staff were good organising food and extending breaky time. More kitchen staff needed to cope with the hotel being at high occupancy. Food was beautiful and great variety when available.
Parking was expensive should do a package with it included especially for people travelling and the exchange rate isnt great for us,so makes parking fee unaffordable and a deterrent from staying. If we didnt have a disabled pass and could utilise the free parking on the streets surrounding the hotel. Although that was also difficult to navigate with all the rules and regulations.

2026-06-07 • via Nuitee
R
Riley • couple • us
10
2026-06-06 • via Nuitee
5
511gilberta • Business • El Paso, Texas
10
Waterfront stay in Portland, Oregon
Pros:

Very nice hotel in a great location in Portland. Near downtown and the waterfront. Close to nice shops and food. You can walk downtown along the great walk/bike path the hotel is nice, good rooms and friendly staff. And it’s right across the street from the metro line.

2026-06-04 • via Tripadvisor
T
Tara • family_with_children • us
10
Pros:

Property was very nice, clean and quiet. We enjoyed the pool and veranda on the second floor.

Cons:

Lack of parking

2026-06-04 • via Nuitee
E
Emzar • family_with_children • us
8
2026-06-03 • via Nuitee
A
amandakV3937AE • NONE
4
Not as advertised online
Pros:

Room was generally nice, BUT bar and restaurant in lobby were closed everyday, even though entire weekend. No safe parking, unless you pay $60+ a day for valet. Closest parking garage was a block away, only one level, and had no security, otherwise street parking was available. Tried parking garage but saw 2 cars with smashed drivers windows inside, so was almost forced to valet or face damages to my own car.

2026-06-02 • via Tripadvisor
H
H764CWveronical • Family
4
Mistreated by lydia
Pros:

My family and I had a horrible experience the staff was super sweet and understanding we were in the pool and there was a couple that also had kids my kids were jumping in getting out jumping in the man that was there got upset and smacked his hands down to splash them then shoved my kid I complained to the front desk and the manager Lydia basically just complained about how she had to come in so early because of the situation and told us it wasn’t her problem and the only thing she would do is give us a free drink she told me to contact Expedia if I wanted to get a refund I did so and when they got in contact with her she consistently hung up on them and told them she wasn’t doing it I wouldn’t have a problem if this didn’t involve my children but it did and I felt mistreated and my kids did not feel safe to get back in the pool I will not be coming back here

2026-06-02 • via Tripadvisor
J
Jennifer • family_with_children • us
7
2026-06-01 • via Nuitee
L
Louis • couple • us
2
2026-05-31 • via Nuitee
E
Edith • extended_group • us
10
2026-05-30 • via Nuitee
A
Amelia • solo_traveller • us
10
2026-05-28 • via Nuitee
C
Carswell • extended_group • us
10
Beautiful, new, ideal location!
Pros:

Beautiful rooms. Great workout room. Helpful staff went above and beyond. Located next to a trolly stop right into downtown! Right down the street from river walking path and beautiful public garden.

Cons:

I wish I had asked for a room with a better view.

2026-05-28 • via Nuitee
O
Oliver • family_with_children • us
8
Pros:

Great location, friendly staff, clean, good facilities.

Cons:

Studio suite wasn’t really equipped for four people as advertised. For example the kitchen island only had one chair.

2026-05-26 • via Nuitee
C
Clarisa • family_with_children • us
10
2026-05-25 • via Nuitee
L
lindalB8601TI • NONE
10
A visit with family
Pros:

Great location with restaurants and shopping within walking distance. The hotel has kitchenette units which we love and the other amenities making it a great place to stay! The staff deliver great customer service and are friendly and helpful. The rooms are always clean and comfortable and the housekeeping staff are friendly and always ask if we need anything. This is one of our favorite hotels!

2026-05-24 • via Tripadvisor
M
Marina • solo_traveller • pr
9
Pros:

The location its perfect by the lake.

Cons:

Parking spaces

2026-05-23 • via Nuitee
J
Juliana • solo_traveller • us
10
2026-05-23 • via Nuitee
M
markrL3205UG • Family • Salt Lake City, Utah
10
Friendly, easy, great spot
Pros:

Fantastic place, and even better staff. I recommend the valet service so you dont have to worry about parking. Cody was fast af getting our car out and really kind and friendly as we were leaving.

2026-05-22 • via Tripadvisor
4
41joaquinam • NONE
8
Comfortable, Clean, and Family-Friendly
Pros:

We upgraded to this hotel after a bad experience at another property and were very happy with our stay. The multi-bed suite comfortably accommodated my partner, kids, and me. The location, atmosphere, cleanliness, noise level, service, and overall value were all above average. The amenities were decent as well—my only suggestion would be adding a hot tub in addition to the pool. Overall, we had a great experience and would stay again.

2026-05-21 • via Tripadvisor
Z
Zacala • couple • us
7
2026-05-21 • via Nuitee