Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Nice amenities
Cons:
High parking fees
Cleanliness issues
Price discrepancies

Categories

Cleanliness
8.05
Several cleanliness issues noted, including food in fridge and stains.
Service
9.55
Staff were friendly and accommodating, addressed issues promptly.
Location
9.55
Safe area and close to downtown, enjoyed location.
Room Quality
8.55
Rooms were nice but some felt less private due to layout.
Amenities
9.05
Good breakfast and well-maintained property.
Value for Money
8.05
Higher than expected charges compared to booking.com.
Food and Beverage
8.55
Breakfast was good; however, some dissatisfaction noted.
Overall Experience
9.05
Generally a good stay with several positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:45

Property Description

Luxurious Accommodations
Hyatt House Portland / Downtown offers studio rooms and one-bedroom suites with fully equipped kitchens and modern amenities, providing guests with a comfortable and convenient stay.

Dining and Entertainment
Guests can indulge in a complimentary breakfast with an omelet bar and enjoy premium wines, cocktails, and local beers at the H BAR. The on-site restaurant ensures a delightful dining experience for all visitors.

Convenient Location
Located in the Riverplace district, the hotel is close to popular attractions like the Oregon Convention Center and Moda Center. With easy access to Portland and Vancouver, Hyatt House is the perfect choice for both leisure and business travelers.

Book your stay at Hyatt House Portland / Downtown now for a memorable and enjoyable experience!

Important information:

Dogs are the only pets accepted at Hyatt House Portland/Downtown. Weight cannot exceed 50 pounds for 1 dog or a combined weight of 75 pounds for 2 dogs. Please contact property directly for full pet policy.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PDX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 52 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 1444 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.55
Room Quality: 8.55
Amenities: 9.05
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 9.05
S
Shania • family_with_children • us
10
2026-04-18 • via Nuitee
E
Explorer69790 • Family
2
Bad hotel experience.Ho somewhere else
Pros:

Very dirty. Terrible breakfast. No answer when calling front desk. Gave the nice new manager 3 pages of complaints

2026-04-17 • via Tripadvisor
A
Anna • solo_traveller • us
7
Pros:

Breakfast was very good!

Cons:

There is no valet access after 11pm. So, I had to walk in the dark to park my car down the street.

2026-04-16 • via Nuitee
K
Kaitlyn • solo_traveller • us
10
2026-04-16 • via Nuitee
T
Tourist194118 • NONE
10
Best Deal in Portland!
Pros:

Beautiful new and clean building. Fantastic breakfast! This is the best deal in Portland! The area itself is also safe and clean. This is a great place to take family.

2026-04-14 • via Tripadvisor
M
Ma Claribel • solo_traveller • ca
10
Pros:

Location and friendly staff

Cons:

None

2026-04-14 • via Nuitee
Y
Yeraverie • couple • us
8
Price felt high for the overall offering, but the room was comfortable.
Pros:

The suite was very spacious, and the room itself was clean and comfortable. Decent location within walking distance from Downtown Portland and its excursions.

Cons:

It seemed like the staff had a hard time keeping up—hot breakfast items, beverages, silverware, and plates were frequently not restocked in a timely manner. Overall, a good stay, but the breakfast experience could use better support during peak times.

2026-04-10 • via Nuitee
B
Bentcover • solo_traveller • us
10
Felt very welcome and taken care of.
Pros:

The property has good amenities (gym, pool, breakfast, bar, etc.).

However, the staff is what makes this hotel great. They are prompt, courteous, attentive, and knowledgeable. From the valet to front desk to housekeeping to breakfast bar I airways felt welcome and taken care of.

Cons:

Can't thing of anything I didn't like.

2026-04-09 • via Nuitee
J
Jennifer • family_with_children • us
5
Meteocer
Pros:

I liked that it was close to the tram system at OHSU.

Cons:

The bed was extremely uncomfortable.
Felt like we were weighted down with the linens.
The fire alarm woke out of a dead sleep.

2026-04-09 • via Nuitee
T
Tatiana • family_with_children • us
10
Good value, very nice breakfast, friendly and helpful staff
Pros:

Staff, cleanliness, very good breakfast

Cons:

It’s really comfortable to stay here with kids

2026-04-09 • via Nuitee
V
VKJay • NONE • Plano, Texas
10
Good modern hotel with breakfast!
Pros:

Overall good clean hotel that includes breakfast and is in a convenient location along the waterfront. There is a street car across from the street you can use to get to key areas and can connect to the Train service.

2026-04-06 • via Tripadvisor
5
551rajeevj • NONE • Vancouver, British Columbia
6
Easter weekend trip
Pros:

Good modern hotel. Location is decent as well.
There is a light rail station right outside. Great for family with kids who want to visit OMSI . It's just 2 stops away.
Marina is a short walk from the hotel.

Hotel. Parking is extremely expensive though.
Breakfast can get a bit repetitive.

Would suggest to get a room on the higher floor. We were on the 2nd floor so the street noise was disturbing at night .

Staff is great.

2026-04-06 • via Tripadvisor
T
Tieben • family_with_children • us
8
Pros:

Nice upgrade to corner suite which we enjoyed. Size of rooms and bed comfort also a bonus.

Cons:

Pull out bed a little uncomfortable and a hot tub would
be a nice addition! Other then that all good!

2026-04-06 • via Nuitee
K
KATHARINE • extended_group • us
9
2026-04-06 • via Nuitee
M
Michelle • family_with_children • us
9
Pros:

Location is convenient

2026-04-03 • via Nuitee
J
Jose David • couple • us
10
2026-04-02 • via Nuitee
J
Jose David • couple • us
10
2026-04-02 • via Nuitee
I
ingles • family_with_children • us
10
Pros:

Very clean and quiet

Cons:

Everything was perfect, I have no complaints

2026-04-02 • via Nuitee
C
Chavez • couple • us
8
2026-04-01 • via Nuitee
M
Mike-trip-N • NONE
4
Very Questionable
Pros:

The overall condition of the hotel was poor. The lobby was very dirty, including a giant sticky mess in front of the elevators that never cleaned up while we were there. The breakfast was a madhouse. My family and I felt like we were fighting over scraps. There was not enough staff at breakfast. There were no towels in the pool area. Zero towels. The rooms were nice enough in the staff that we did see was OK, but overall the experience was not great at all.

2026-03-30 • via Tripadvisor