Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean and comfortable rooms
Excellent food
Cons:
Noise from other guests
Some rooms may need redecorating

Categories

Cleanliness
8.43
Rooms were generally clean but described as needing redecorating and having noise issues from neighbors.
Service
9.2
Friendly staff and helpful service consistently noted across multiple reviews.
Location
9.24
Conveniently located with plenty of nearby amenities and easy access to transport.
Room Quality
8.69
Rooms were described as beautiful and comfortable, despite some complaints about noise.
Amenities
8.72
Good facilities mentioned, although some minor maintenance issues reported.
Value for Money
8.68
Good value noted, particularly for service and quality of food.
Food and Beverage
9.23
Excellent food quality and variety of breakfast options praised.
Overall Experience
9
Positive feelings overall; would return and recommend to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:16

Property Description

Charming Accommodation in Kingston upon Thames

Convenient Location: Nestled within 3 km of Hampton Court Palace, The Queen's Head offers easy access to popular attractions like Kingston Crown Court and Kingston Hospital.

Comfortable Rooms: Each room is thoughtfully equipped with modern amenities such as a desk, flat-screen TV, air conditioning, and a private bathroom. Some rooms even feature a cozy seating area and a fridge for added convenience.

Delightful Dining Options: Start your day with a delicious breakfast including buffet and Full English/Irish options. Indulge in British delicacies at the on-site restaurant or unwind on the terrace with a refreshing drink.

Experience the best of Kingston upon Thames at The Queen's Head - Book your stay now!

Important information:

All Group bookings of more than 4 rooms require full pre-payment and are nonrefundable.
10% booking deposit due at the time of reservation via Bank Transfer. Once a reservation is received the hotel will provide the Bank account number.
100% full pre-payment 30 days prior to arrival via Bank Transfer on the same account number. After this day, the reservation will be nonrefundable.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.9
Based on 1151 reviews
Cleanliness: 8.43
Service: 9.2
Location: 9.24
Room Quality: 8.69
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 9.23
Overall Experience: 9
J
Jo couple gb
9
A lovely short stay
Pros:

Friendly, helpful staff, comfortable and well-equipped, breakfast was lovely. The location was ideal for attending an event at Hampton Court Palace.

Cons:

It had no parking space available but there was street parking very close so it wasn’t really a problem.

2026-06-13 via Nuitee
S
Sarah L couple gb
9
We would definitely return to enjoy great hospitality if we were returning to Kingston
Pros:

Excellent staff who could not do enough for us.
Lovely room.

Cons:

Nothing

2026-06-13 via Nuitee
B
Barry solo_traveller gb
10
Great staff, great food, room had all the facilities and comfort you need
Pros:

Great location

Cons:

N/A

2026-06-12 via Nuitee
J
James solo_traveller gb
10
2026-06-12 via Nuitee
I
Inga couple gb
10
2026-06-09 via Nuitee
J
James solo_traveller ws
9
Pros:

Cheery place, friendly staff, good food, comfortable room, good location close to public transport

Cons:

One meal was under cooked, but otherwise food was good.

2026-06-07 via Nuitee
N
Nigel couple gb
9
Comfortable, convenient snd enjoyable one night stay.
Pros:

Very engaging staff, good size room and quality cooked breakfast.

Cons:

No direct air conditioning and the provided cooling fan was noisy and not effective.

2026-06-07 via Nuitee
G
GEORGES couple fr
10
Pros:

Le personnel

Cons:

Rien

2026-06-07 via Nuitee
N
Nikki solo_traveller gb
10
Pleasant stay
Pros:

The pub was lovely so was breakfast staff where fab

Cons:

The evening meal
Small portions and expensive we all thought

2026-06-07 via Nuitee
G
Giorgio 268 solo_traveller it
9
Pros:

Excellent stay in a welcoming property. Professional staff, and kudos to the breakfast waitress for her courtesy. The pub is very well-maintained. Well-equipped room in a separate building, away from the road and therefore ideal for rest. Excellent a la carte breakfast buffet.

Cons:

Nothing in particular.

2026-06-06 via Nuitee
L
Louisa solo_traveller gb
10
2026-06-06 via Nuitee
T
THEODOROS solo_traveller gr
10
Pros:

The room, the location

2026-06-04 via Nuitee
J
James couple gb
9
2026-05-31 via Nuitee
S
Sarah extended_group gb
10
Fantastic hotel, staff were amazing, nothing too much for them.
Pros:

Location was excellent, staff were amazing, fabulous rooms.

Cons:

Nothing

2026-05-30 via Nuitee
P
Peter solo_traveller gb
10
Will use again when next in Kingston- it was excellent!
Pros:

Booked by my work for me. Excellent place! Really nice all round

2026-05-28 via Nuitee
D
Dino couple gb
10
Perfect !
Pros:

Spotlessly clean. Good facilities. Superb breakfast - wonderful stay

Cons:

Nothing

2026-05-25 via Nuitee
G
Gavin couple gb
8
2026-05-23 via Nuitee
M
Marc solo_traveller gb
9
2026-05-23 via Nuitee
L
lisa solo_traveller gb
10
2026-05-21 via Nuitee
J
Justin solo_traveller nl
7
2026-05-21 via Nuitee