Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean and comfortable rooms
Excellent food
Cons:
Noise from other guests
Some rooms may need redecorating

Categories

Cleanliness
8.43
Rooms were generally clean but described as needing redecorating and having noise issues from neighbors.
Service
9.2
Friendly staff and helpful service consistently noted across multiple reviews.
Location
9.24
Conveniently located with plenty of nearby amenities and easy access to transport.
Room Quality
8.69
Rooms were described as beautiful and comfortable, despite some complaints about noise.
Amenities
8.72
Good facilities mentioned, although some minor maintenance issues reported.
Value for Money
8.68
Good value noted, particularly for service and quality of food.
Food and Beverage
9.23
Excellent food quality and variety of breakfast options praised.
Overall Experience
9
Positive feelings overall; would return and recommend to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:16

Property Description

Charming Accommodation in Kingston upon Thames

Convenient Location: Nestled within 3 km of Hampton Court Palace, The Queen's Head offers easy access to popular attractions like Kingston Crown Court and Kingston Hospital.

Comfortable Rooms: Each room is thoughtfully equipped with modern amenities such as a desk, flat-screen TV, air conditioning, and a private bathroom. Some rooms even feature a cozy seating area and a fridge for added convenience.

Delightful Dining Options: Start your day with a delicious breakfast including buffet and Full English/Irish options. Indulge in British delicacies at the on-site restaurant or unwind on the terrace with a refreshing drink.

Experience the best of Kingston upon Thames at The Queen's Head - Book your stay now!

Important information:

All Group bookings of more than 4 rooms require full pre-payment and are nonrefundable.
10% booking deposit due at the time of reservation via Bank Transfer. Once a reservation is received the hotel will provide the Bank account number.
100% full pre-payment 30 days prior to arrival via Bank Transfer on the same account number. After this day, the reservation will be nonrefundable.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.9
Based on 1069 reviews
Cleanliness: 8.43
Service: 9.2
Location: 9.24
Room Quality: 8.69
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 9.23
Overall Experience: 9
K
Khedidja solo_traveller fr
8
2026-02-14 via Nuitee
S
Stephen solo_traveller gb
7
typical pub
Pros:

breakfast was ok

Cons:

no much

2026-02-13 via Nuitee
G
Gabrielius solo_traveller gb
9
2026-02-12 via Nuitee
P
Paul extended_group gb
8
2026-02-10 via Nuitee
K
Kelly couple gb
8
Would definitely stay again.
Pros:

Facilities for a small room were great for a short stay. Friendly, helpful staff.

Cons:

Car park is very small, the food was expensive in the bar.

2026-02-09 via Nuitee
M
Melinda solo_traveller gb
10
2026-01-31 via Nuitee
T
Tomlin family_with_children gb
10
Pros:

perfect place to stay. everything was clean and the room was very cosy and nicely decorated. bathroom was amazing too, had everything we needed. the staff were very lovely and helpful, and the pub downstairs seemed very nice though we didn't get to spend time there. I'd 100% stay here again

Cons:

maybe some noise from traffic outside, pub downstairs, and other guests as noise carried easily. however it wasn't too bad and I couldn't hear it for long into the night

2026-01-31 via Nuitee
L
Lee couple gb
10
2026-01-27 via Nuitee
M
Michael couple gb
9
Very successful weekend family visit.
Pros:

Best thing about this pub is the amiability and helpfulness of all the staff. Room was spacious enough with a decent sized modern shower only bathroom. A big bonus for two people who happily live without baths! Breakfast was good with plenty of options and freshly cooked. Limited parking on site but I ‘booked’ ahead. Location good for central Kingston.

Cons:

Nothing springs to mind.

2026-01-27 via Nuitee
N
Nigel solo_traveller gb
6
Cosy Hotel feel really friendly staff excellent range of room and drink
Pros:

The bar area was lovely...real cost intimate feel with good outside area.

Cons:

Traffic noise ( old propery hence original sash windows so doesn't cancel a lot of outside noise out) also my room was i think above the bar toilets so could hear the hand dryer a lot. Also both nights of my stay the fire alarm went off around the hotel which I was informed was due to the top floor rooms shower that had set it off. 2nd time it happened was during me being in bed.

2026-01-20 via Nuitee
M
Matt couple gb
10
2026-01-20 via Nuitee
M
Magda couple pl
10
Really comfortable stay!
Pros:

Brilliant place to stay, clean and comfortable with free parking and excellent breakfast, close to Richmond Park, 10/10. Thank you for your hospitality. Oh and they like dogs too!

2026-01-19 via Nuitee
T
Tucker extended_group de
10
I would stay here again!
Pros:

Very cute, clean room! Great breakfast

Cons:

Nothing bad to report!

2026-01-19 via Nuitee
S
Simon couple ie
8
2026-01-19 via Nuitee
R
Roger solo_traveller ky
10
Fabulous.
Cons:

I never tried the breakfast but everything else was exceptional.

2026-01-19 via Nuitee
M
Matthew solo_traveller gb
9
Ideal for what I needed, a 1 night stay over near work
Pros:

Cheap but very nice. Staff were great.

2026-01-18 via Nuitee
R
Rachel family_with_children gb
10
Pros:

Good location and great decor

Cons:

Heating controls were temperamental

2026-01-17 via Nuitee
S
Sinem solo_traveller tr
10
2026-01-16 via Nuitee
H
Helen solo_traveller gb
9
Beautiful room and amenities
Pros:

Beautiful, well designed room. Extremely comfortable.
I didnt have breakfast but there is a small fridge in the room as well as a Nespresso machine with pods.
Staff were friendly and helpful. I'll definitely stay again

2026-01-16 via Nuitee
S
Sathish family_with_children gb
9
Pros:

Easy access to station.

Cons:

Very noisy outdoors

2026-01-09 via Nuitee