Hotel Hotu Matua

Hotels
Independent
8.4 (29 reviews)
Av. Pont s/n, Hanga Roa, Hanga Roa, 2770000 , Hanga Roa , CL

Facilities

Free breakfast
Boat tours nearby
Front entrance ramp
Proposal/romance packages available
Free WiFi
Terrace
Garden
Luggage storage
Continental breakfast
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Quality breakfast
Nice lounge area
Cons:
Cleanliness issues
Noise from thin walls
Distance to meals

Categories

Cleanliness
7.29
Bathroom not clean, towels rough.
Service
9.26
Staff were friendly and helpful, making the stay enjoyable.
Location
7.8
Too far to walk for meals, but generally has a good location.
Room Quality
7.75
Chambres mériteraient un rafraichissement, mais globalement acceptables.
Amenities
8.78
Lounge area nice.
Value for Money
8.24
Standard quality for this hotel tier.
Food and Beverage
9.29
Exceptional quality of breakfast with fresh homemade products.
Overall Experience
8.76
Positive overall experience despite some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 20:01

Property Description

Outdoor Pool and Bicycles
Embrace relaxation by the outdoor pool and opt for a leisurely bike ride to explore the surroundings.

Dining and Refreshments
Indulge in delicious meals at the on-site restaurant and unwind with a drink at the bar/lounge. Don't miss the daily complimentary continental breakfast.

Convenience at Your Fingertips
Benefit from services like concierge assistance, free Wi-Fi, and practical amenities such as laundry facilities. Book your stay at Hotel Hotu Matua for a memorable experience.

Important information:

  • Children may not be eligible for complimentary breakfast.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in is available.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Cashless transactions are available

  • Accessibility

    No elevators

  • Check-in & Check-out

    Contactless check-in is available

See all policies

Location

Guest Reviews

8.4
Based on 29 reviews
Cleanliness: 7.29
Service: 9.26
Location: 7.8
Room Quality: 7.75
Amenities: 8.78
Value for Money: 8.24
Food and Beverage: 9.29
Overall Experience: 8.76
B
Brian
6
Reasonable 3 star hotel
Pros:

Good service and ok breakfast. Towels rough. Bathroom not clean. Lounge area nice. Walls very thin. We could hear girls partying well after midnight. Too far to walk for meals - would help if hotel offered lunch and dinner.

2025-10-13 via Nuitee
S
Sumi
10
Pros:

Staffs were friendly and helpful at any moment. They made my stay smooth and enjoyable!

2025-10-08 via Nuitee
D
DANIEL
10
Pros:

Hôtel très sympa et bien situé. Les chambres mériteraient un rafraichissement, mais l'ensemble est très bien avec un personnel très serviable. A noter la qualité exceptionnelle du petit déjeuner avec des produits frais et une préparation très travaillée et entièrement faite maison.

2025-09-25 via Nuitee
S
Silk44w Solo travel gb
10
A great stay and very accommodating
Pros:

Amazing accommodating place to stay given the hotel I initially booked bailed while I was on the flight! A clean room with the ability to use a swimming pool as a bonus. The receptionist was accommodating considering my limited Spanish. A very nice stay!

2025-05-29 via Tripadvisor
K
Korynth
10
Pros:

Super nice staff, helped us book amazing tours

2025-05-28 via Nuitee
J
Jorge
8
Pros:

la atención del personal es muy buena, son muy amables y atentos en responder cualquier consulta. El desayuno es bastante bueno, la ubicación es buena, un poco lejos del pueblo, pero para los que gustan de caminar, anda muy bien. Lo malo es que los domingos y festivos, no hay servicios de restaurante y el hotel queda practicamente solo.

2025-05-06 via Nuitee
I
Ian partner
6
Pros:

The staff were very welcoming and helpful. I wouldn’t choose to stay here again though if I didn’t have my own transport, as it was about a 20 minute walk to the town centre area and 25 minutes to the seafront. I thought for the cost to stay here, the breakfast buffet wasn’t great quality and we were required to sit in a certain place rather than choose where you wanted to sit, which I hadn’t experienced anywhere else.

2025-02-18 via Nuitee
J
jan
4
Pros:

Shabby, no AC, gaps in screems to let the infected moskitos in...

2025-02-15 via Nuitee
S
Simon partner
8
Pros:

Lovely feel to the the hotel. First time I've ever see bananas growing around the pool area!

2025-02-10 via Nuitee
L
Lina
10
Comfortable sleep and recreational services
Pros:

The staff are all very helpful, especially a young lady in the front desk. She helped me to call the hotel that I planned to stay next. One younger guy is helpful too as I rented a bike there. Really enjoyed my bike ride.

2025-01-14 via Nuitee
V
Verified traveler
10
Pros:

Personal muy atento y gentil
Buen servicio. Comida en el desayuno buffet muy buena.

2025-01-07 via Nuitee
C
Carol
6
Room could do with refurbisment
Pros:

Room could do with refurbishment. Wi fi only available in reception /bar/restaurant area. Restaurant menu not available in English on our 1st night but translated by 2nd evening. Reception staff very helpful. Break fast - no fruit or yoghurt avaliable. General store close by. Rapa Nui Dream Island tours very good

2024-12-14 via Nuitee
M
Mary family
10
Pros:

Hotel Hatu Matua is exactly what we wanted: affordable, clean, pleasant, delightful gardens, kind, helpful staff, walkable to town center. We had a pleasant stay. Laundry was sent out and returned promptly. All good! I’d stay again.

2024-11-15 via Nuitee
C
Carma partner
10
Pros:

The staff was incredible and the rooms very clean.

2024-09-25 via Nuitee
C
Cassie family
10
Pros:

The staff was amazing. Airport pickup was very helpful. Breakfast was good. Rooms were comfortable. Communication with hotel before our trip was so helpful.

2024-09-09 via Nuitee
A
ANIL
6
Pros:

Property is quite expensive for the price.

2024-08-14 via Nuitee
J
Jerilee family
10
Pros:

The staff was kind, helpful, and worked hard to meet all of our needs from scheduling tours, giving directions, and making us feel welcome.

2024-07-06 via Nuitee
F
frederic
10
Une plongée dans l'histoire des habitants de l'ile
Pros:

Un séjour sur l'ile de paques est toujours extraordianire. Cet hotel a un accueil très agréable, et trouve une solution à tous les problèmes. Pas de guide ? on vous en trouve un, pas de voiture ? on vous en trouve une, on vient vous chercher à l'aéroport, on vous ramène. De plus, l'hotel met en avant la culture de l'ile. Son nom vient du premier roi qui est arrivé. Je connais bien Tahiti et ses iles, et j'ai retrouvé la gentillesse des habitants de polynésie. Je recommande pleinenement.

2024-04-21 via Nuitee
J
judydJ9221QT Solo travel
8
Excellent Customer Service
Pros:

The manager, Gonzalo and the staff are great! Breakfast included fresh juice, fresh fruit, cheese, meats, toast, sweet bread and tea or coffee served at your table. The hotel is in need of refurbishment which they are working on. My room was clean and the bed was comfortable. I want to thank everyone at Hotel Hotu Matua for a wonderful stay.

2024-04-16 via Tripadvisor
R
rentiadenissen Friends getaway
8
Utmost best service!
Pros:

I thoroughly enjoyed my stay at Hotu Matua. The ladies (and 1 gent) at reception were extremely efficient, always friendly, always did more than what was required. I'll go back there anytime and highly recommend it. The room was a bit rustic, but clean. The meals were good and the setting of the hotel is ideally close to town, yet quiet.

2019-03-29 via Tripadvisor