Gran Casa Xalisco

Hotels
7.7 (148 reviews)
Nicolas Regules 61 Col. Centro , Guadalajara , mx

Children allowed

Facilities

Air conditioning
Room service
Terrace
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Clean location
Friendly staff
Cons:
Dirty rooms
Lack of basic amenities

Categories

Cleanliness
5.2
Multiple reviews mentioned unclean rooms, dirty towels, and overall poor cleanliness.
Service
9.2
While some complained about staff responsiveness, others noted decent service.
Location
9.7
Most reviews appreciated the hotel's good location.
Room Quality
6.2
Rooms had issues like broken fixtures, poor maintenance, and inadequate amenities.
Amenities
7.2
Lack of basic amenities like coffee and clean towels was noted.
Value for Money
6.7
Guests felt the hotel did not offer good value for the price paid.
Food and Beverage
8.2
Some positive mentions of food options but limited positive feedback overall.
Overall Experience
9.2
Some guests had good experiences, despite numerous complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:43

Property Description

Luxurious Accommodation with Convenient Amenities

Modern Rooms with All the Comforts

Gran Casa Xalisco in Guadalajara offers a luxurious stay with air-conditioned rooms equipped with modern amenities like a flat-screen TV, coffee machine, and safety deposit box. Some rooms even feature a kitchenette for added convenience. The hotel also provides a garden, private parking, and a shared lounge for guests to relax and unwind.

Prime Location with Nearby Attractions

Conveniently located near Guadalajara Cathedral and Arena Coliseo Guadalajara, Gran Casa Xalisco is the perfect base to explore the city. Guests can easily visit popular attractions like Guadalajara Wax Museum and Revolution Park. Additionally, the hotel offers tour organizing services for a hassle-free experience.

Exceptional Service and Hospitality

With a 24-hour front desk and room service, guests at Gran Casa Xalisco are well taken care of during their stay. The attentive staff ensures that every need is met, making it a top choice for travelers seeking comfort and convenience.

Book your stay at Gran Casa Xalisco for a memorable experience in Guadalajara!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    No internet access available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs MXN 2 per day.

Location

Guest Reviews

7.7
Based on 148 reviews
Cleanliness: 5.2
Service: 9.2
Location: 9.7
Room Quality: 6.2
Amenities: 7.2
Value for Money: 6.7
Food and Beverage: 8.2
Overall Experience: 9.2
W
Wendoline couple mx
10
2026-04-02 via Nuitee
J
julie couple mx
3
It appears a “gran casa” in fotos but a bare and neglected house in reality!
Pros:

The concert we were attending was held there so it was convenient.

Cons:

I am not one to complain but this establishment was grossly misrepresented in booking.com’s fotos. Sparsely furnished, no courtyard dining area with tables/table cloths as pictured. Rather a few tables in the dingy bar. Bar looked more like an unkempt cantina. Floors in the rooms were dirty. Dried toothpaste on the wall behind the bathroom sink. My friend wasn’t sure if the sheets in her room had been washed. Holes in the upholstery. The pool water was green. Unwelcoming reception area. Problem accessing the hotel at 11:00pm. We were told we’d need a code after midnight but knowing we wouldn’t be out that late said it wasn’t necessary. Fortunately an employee was leaving as we arrived and helped us gain entrance.

2026-04-02 via Nuitee
Z
Zavala couple mx
10
Pros:

La comodidad de sus camas

2026-04-02 via Nuitee
E
Eduardo couple mx
7
Pros:

La cama es comoda, sin embargo sus instalaciones les falta mantenimiento tomando en consideración la relacion precio-instalaciones, la TV falla en su internet, pues es muy debil la señal, el tapete de mi habitación se nota que requiere una lavada NO aspirada o barrida, te dejan una cafetera, sin café y sin agua.
Era una reservación para 2 personas y solo dejaron 1 jabon diminuto y una bolsita de shampoo.
Creo que son detalles que pudieran corregirse.

2026-03-29 via Nuitee
P
pereyra couple mx
10
2026-03-29 via Nuitee
L
Loyo Cárdenas couple mx
7
2026-03-26 via Nuitee
Z
Zacarias couple mx
9
2026-03-18 via Nuitee
R
Ricardo couple mx
8
2026-03-14 via Nuitee
O
oswaldo manuel roberto couple mx
9
Pros:

La ubicación

2026-03-02 via Nuitee
B
Barbara extended_group ca
10
Pros:

Felt like old Castle

Cons:

No elevator

2026-02-25 via Nuitee
P
Perla couple mx
10
2026-01-29 via Nuitee
J
JESUS couple mx
8
practico
Pros:

El hotel es muy bonito, una casa antigua acondicionada, la cantina tiene una barra muy padre, los cuartos son amplios, buena señal de internet, decoración acorde al lugar.

Cons:

El estacionamiento, lo dilatado en obtener factura (no la he recibido), carencia de servicio a cuartos o servicios agregados, realmente es un hotel para dormir, apreciarlo y bueno hacer uso de su bar, fuera de ello tu progracion de alimentos en escencia tiene que ser fuera del hotel que a su vez por seguridad y ubicacion hacer algo despues de las 10 de la noche solo complicara tu acceso al hotel.

2026-01-27 via Nuitee
M
Maria Elena couple us
10
Wonderful
Pros:

We enjoyed the candlelight concert

Cons:

Hangers for our clothes

2026-01-20 via Nuitee
M
Ma Jaquelina couple mx
1
La peor experiencia que he tenido en mi vida con un hotel
Pros:

NADA!!! Pagamos el hospedaje pero nunca pudimos entrar

Cons:

Literal... nos dejaron en la calle!!! Perdimos la reservacion por un error de ellos. Nos dijeron que la recepción estaría cerrada después de las 10pm pero que nos mandarían un código de acceso para entrar por una puerta lateral. Nunca nos mamdaron el código!!!! cuando los contacte para pedírselos dejaron de responder... a la 2 am tuvimos que buscar otro alojamiento. Y ahora no se hacen responsables de su error y me están dando largas con el reembolso que estoy solicitando.

Mandaron instrucciones para el checking que no respetaron y ahora quieren decir que fue mi culpa... parece que esperan que uno adivine sus procedimientos, si sigues sus instruccuones terminas en la calle sin hospedaje en la madrugada

2026-01-19 via Nuitee
O
Oswaldo family_with_children mx
7
No es como se ve en las fotos
Pros:

El personal era bastante amable y mantenian el lugar limpio.

Cons:

Las instalaciones no eran lo que aparentaban en las fotografías; el lugar era bastante oscuro puesto que la iluminación no era buena. El lugar en general era viejo y descuidado, la habitación me pareció pequeña para tratarse de una suite; lo peor era la gran cantidad de mosquitos había en la habitación, parecía salían de algun lugar lo que fue bastante incómodo durante la noche.

2026-01-19 via Nuitee
D
Darlene extended_group mx
6
A great option to view the candlelight concert.
Pros:

If you are booking this hotel for the Candlelight experience it is the best option. We did not have to stand in the line to get in as we had a room key. We were able to watch the performance from the balcony just outside our room. It was perfect.

Cons:

The restaurant and bar was closed. This was unexpected and not reported at the time of booking.

2026-01-12 via Nuitee
C
cruz couple mx
10
2026-01-10 via Nuitee
R
Rebeca Yazmin extended_group mx
8
2025-12-29 via Nuitee
C
Carl extended_group mx
7
2025-12-28 via Nuitee
J
Julio couple mx
9
2025-12-24 via Nuitee