Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Beautiful hotel
Good breakfast variety
Cons:
Basic gym amenities
Breakfast quality could improve

Categories

Cleanliness
9.45
Reviews mention the spa is spotlessly clean.
Service
9.95
The staff is praised for being very helpful and kind.
Location
9.45
Great location, just far enough from the hustle but accessible.
Room Quality
8.95
Rooms spacious but some issues noted with maintenance.
Amenities
8.45
Gym area could be improved but other amenities like spa enjoyed.
Value for Money
8.95
Good value but breakfast quality could be better.
Food and Beverage
8.95
Breakfast had a variety but some mention of basic quality.
Overall Experience
9.45
Overall, guests enjoyed their stay and would recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:25

Property Description

Historic Elegance and Modern Comfort

Located on the edge of Florence’s center in a historic building, Palazzo Lorenzo Hotel Boutique & Spa seamlessly blends historic charm with modern amenities.

Luxurious Rooms and Relaxing Spa

Indulge in rooms adorned with traditional Florentine furnishings and marble bathrooms, ensuring a comfortable stay. Unwind at the spa or enjoy a drink at the American bar in the cosy lounge area.

Convenient Location and Exceptional Service

Just a short drive from Santa Maria Novella Train Station, our hotel is the perfect starting point to explore Florence's main attractions. Let our multilingual staff guide you to the best local dining spots.

Experience the perfect blend of luxury and convenience at Palazzo Lorenzo Hotel Boutique & Spa.

Important information:

When traveling with pets, please note that an extra charge of 50 EUR per stay applies.

Please note that the room have only 1 Spa access for 50 minutes.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 993 reviews
Cleanliness: 9.45
Service: 9.95
Location: 9.45
Room Quality: 8.95
Amenities: 8.45
Value for Money: 8.95
Food and Beverage: 8.95
Overall Experience: 9.45
A
Alessandra • couple • it
10
Da rifare in questa struttura sicuramente
Pros:

Pulizia eccezionale, accoglienza ottima , colazione con prodotti eccellente e molto assortita

Cons:

Tutto perfetto

2026-11-06 • via Nuitee
M
Molly • family_with_children • mx
8
2026-11-03 • via Nuitee
M
Marc • solo_traveller • fr
8
Boutique hôtel cosy
Pros:

Les chambres spacieuses avec belle s de bain et le petit dressing en plus.
L’immeuble très beau, intérieur cosy.
Très bon petit déjeuner avec une jeune fille souriante et efficace au service.

Cons:

Il faut choisir une chambre à l’arrière car la route devant l’hôtel est fréquentée surtout aux heures de pointe. Il faut marcher tout de même 20 à 25 minutes avant d’arriver dans la vieille ville ; très peu de restaurants tout proche de l’hôtel il faut également se diriger vers la ville pour dîner.
Notre dernière nuit a été très perturbée en raison d’une fête bruyante de jeunes italiens dans l’immeuble côté cour arrière donc notre chambre … un samedi soir jusqu’à 2/3 heures du matin…. Pas très reposant la veille d’un départ.

2026-11-01 • via Nuitee
J
Jie • solo_traveller • cn
10
Pros:

非常好，交通不算很麻烦，走路基本覆盖主要想去的地方，工作人员都很好！

2026-10-30 • via Nuitee
F
François • family_with_children • fr
9
Très agréable séjour dans un hôtel confortable avec beaucoup de charme
Pros:

Très bon accueil de la part de l'équipe de la réception, très à l'écoute, parlant français pour la majorité. La chambre proposée ne nous convenait pas (bruyante) elle a été changée. L'hôtel est très bien entretenu et le petit SPA proposé est un plus très agréable. Petit déjeuner agréable, varié, servi dans une très joli salle. L'hôtel est un peu excentré, mais finalement c'est plutôt un point positif et il y a plusieurs excellents restaurants à proximité, bien plus intéressants. Jardin accessible, joliment arboré. On a l'impression d'être chez soi. Beaucoup de charme pour cet hôtel. Très agréable séjour, je recommande.

2026-10-30 • via Nuitee
S
Svanberg • couple • se
8
2026-10-21 • via Nuitee
R
richard • couple • gb
9
Very peaceful stay in a very well staffed hotel
Pros:

Exceptional building. Nice location away from the crowds

Cons:

Room slightly smaller than I’d hoped

2026-10-19 • via Nuitee
A
Ardelio • couple • ch
10
Sehr gut würde ich wieder Buchen
Pros:

Sehr gutes Hotel mit Parkplatz im Innenhof sauber ruhig sehr freundliches Personal

2026-10-18 • via Nuitee
A
Augusto • solo_traveller • it
9
Bella scoperta
Pros:

L’albergo è un piccolo gioiello, fuori dal casino del centro, ma comunque in posizione comoda

2026-10-15 • via Nuitee
L
Louise • couple • fr
10
Lovely romantic weekend stay.
Pros:

Very clean and lovely place.

Cons:

Very sad the access to the spa is limited when you actually are a hotel guest.

2026-10-13 • via Nuitee
I
Ioannis • extended_group • gr
9
2026-10-12 • via Nuitee
S
Sylvie • solo_traveller • fr
9
Très bon hôtel
Pros:

L accueil et la chambre

Cons:

Déjeuner tardif

2026-10-12 • via Nuitee
N
Natalia • couple • br
10
Pros:

Não tem o que reclamar desse hotel. Ele é perfeito. Tem ar condicionado para os dias quentes e aquecedor, cama confortável, banheiro com instalações impecáveis e tudo novo.
Também tem um spa que estava incluso na nossa reserva e valeu super a pena. O café da manhã é ótimo.
O atendimento da recepção e dos funcionários é perfeito.

2026-10-11 • via Nuitee
R
Rafael • couple • br
10
Pros:

Localização ótima, quarto super confortável, jardim gostoso. Estacionamento privativo (pago a parte 25 euros) mas foi importante pra nossa entrada e saída 24 horas pro aeroporto. O atendimento na recepção foi ótimo, fizemos checkout as 05 am e o hotel preparou uma bolsa de cafe da manha antecipada por cordialidade

Cons:

Nada, correu tudo bem! Recomendo

2026-10-09 • via Nuitee
Николай • couple • ru
10
Pros:

Хороший отель, с отличным завтраком. Помещение спа включено (один раз) - внутри есть все необходимое. От центра недалеко

2026-10-09 • via Nuitee
M
Marco • couple • it
7
2026-09-19 • via Nuitee
A
Ana • solo_traveller • es
9
2026-09-18 • via Nuitee
L
Leeza • couple • au
10
Perfect spot to relax and enjoy Florence
Pros:

The staff were friendly, always helpful and professional. The garden area was a fantastic location to enjoy breakfast and then a drink before dinner. The location was easy to access and close to public transport.

2026-09-13 • via Nuitee
K
Krisma • solo_traveller • au
8
Great location and beautiful staff.
Pros:

Location, very friendly staff with lots of advice about the area. Breakfast was nice.

Cons:

Rooms nicely appointed however, the rooms aren't functional for touring as we were..meaning no room for suitcases and toiletries. Other than that we cant fault.

2026-09-06 • via Nuitee
C
Chris • solo_traveller • au
10
Pros:

The whole experience was great. Veautiful accommodation and service especially from Allessandro (the senior) he was so welcoming and helpful

2026-09-05 • via Nuitee