Waseido Zen

Hotels
•
Independent
8.2 (17 reviews)
Arimacho 1404, Kita-ku, Kobe, Hyogo, 651-1401 , Kobe , JP
81-78-9076818

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Facilities

Free WiFi
Terrace
Garden
Wheelchair accessible
Breakfast available (surcharge)
Front desk (limited hours)
Shared microwave
Housekeeping on request
Upper floors accessible by stairs only

Review Highlights

Pros:
Good staff service
Clean and newly renovated facility
Cons:
Some cleanliness issues
Location is somewhat challenging

Categories

Cleanliness
7.98
No specific cleanliness issues mentioned, but a general sentiment suggests room for improvement.
Service
8.95
Staff were noted for their good response and support.
Location
8.49
Location is elevated; may be challenging but is attractive.
Room Quality
7.94
Comfortable for a single stay with a homestay-like atmosphere.
Amenities
7.97
No amenities were specifically mentioned; assumed standard for the hotel type.
Value for Money
7.93
Feels reasonable for the comfort level offered.
Food and Beverage
8.18
No food and beverage options were mentioned in the reviews.
Overall Experience
8.15
Overall experience is deemed satisfactory as per the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 06:02

Property Description

Breathtaking Views and Modern Amenities
Take in the stunning views from the terrace and garden, and stay connected with complimentary wireless internet access. Enjoy delicious meals at レストラン and savor Cantonese breakfasts daily.

Relaxing Common Areas
Unwind with coffee/tea in a common area and make use of the microwave. Feel at home in one of the 8 guestrooms equipped with complimentary toiletries, electric kettles, and more.

Convenient Location
Explore nearby attractions like Arima Main Road and Arima Onsen. With a stay at Waseido Zen, experience comfort and convenience in Kobe. Book now for a memorable stay at our hotel.

Important information:

  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

8.2
Based on 17 reviews
Cleanliness: 7.98
Service: 8.95
Location: 8.49
Room Quality: 7.94
Amenities: 7.97
Value for Money: 7.93
Food and Beverage: 8.18
Overall Experience: 8.15
?
??? • friends
8
Pros:

民泊と思えば問題なく、ホテルかと言えば行き届かない感じです。素泊まりするには快適だと思います。

2025-08-14 • via Nuitee
?
?? • family
8
Pros:

隠れ家的で施設もリニューアルされていてきれいでした。

2025-08-13 • via Nuitee
コウジ
10
Pros:

高台で、ちょっと大変でしたが、スタッフさんの対応が良かったです。

2025-08-10 • via Nuitee
ハルツグ
6
Pros:

テレビがなく、静かでした。周りの景色とおしゃべりが楽しめます。

2025-07-29 • via Nuitee
M
Martin
10
Pros:

Clean ryoukan in a picturesque little alley, a spacious room and a sublime private bath. You also recieve a free voucher for the nearby ki no yu onsen. The breakfast is massively large and tasty, I'll definitely visit again when I'm in Kobe.

2025-06-24 • via Nuitee
やすあき
6
Pros:

駐車場がない。
共有パーキングはあるが割引などがない。

2025-04-27 • via Nuitee
J
James • partner
10
Pros:

Must be in the room by 2330 or be locked out for the night (i.e. you can never leave) despite a pizza joint 5 minures walk away ipen until 0000 as well as 24 hour Lawson and 7-11.

Otherwise this is great value for your monies.

2025-04-01 • via Nuitee
K
Kazuo • family
6
Pros:

名前から和風旅館を想像していましたが、実際のサービスは、インバウンドの外国人向けの民泊の印象で、エントランスから入室までのチグハグ感や、部屋と水廻りの設備の違和感に、家庭宿泊なのか旅館宿泊なのか、料金的に分からず馴染めませんでした。

2024-12-20 • via Nuitee
P
Pei Yu
8
Pros:

Nice and big space for chilling out. Has a nice bath tub separate from bathroom. Free "medical soap" to relieve fatigue given as part of the bath tub experience.

I chose the Japanese traditional room and the room is spacious.

But the room got cold at night. Air con (warmer) was not strong enough.

2024-12-08 • via Nuitee
V
Verified traveler
4
値段相応の部屋
Pros:

部屋にゴキブリキャップが置いてあった。
入った瞬間カビ臭かった。
Wi-Fiは弱すぎて使えなかった。
お風呂は栓が詰まっておりお湯が流れず大変だった。
値段相応だった。

2024-08-17 • via Nuitee
A
Asuka • family
6
Pros:

靴は脱いだままでいいですよとのことで脱いだままにしたのですが、私たちの泊まった部屋用の下駄箱がないのか、そこからずっと玄関に置きっぱなしでした。
常に共用の下駄やスリッパ、宿泊客の玄関に靴が散乱。
風呂から帰ってきた時脱いだスリッパは誰かに使われ、ロビーにはスタッフがいないので新しいスリッパなども渡されず、困りました。

朝ごはんは口コミで感じるほど美味しくなく、看板などには卵と鮭が選べるとありましたが聞かれることなく鮭で出てきました。
また、朝ごはん会場に指定の時間に行ってもスタッフはおらず、声をかけると食事中だったのか口にものを入れた状態でスタッフが出てきて席を指さされました。

部屋は綺麗でしたが廊下の話し声とかすごい聞こえるので、部屋の声も聞こえるかなぁとやや不安に。

スタッフは感じのいい外国人の女性でニコニコしてくださってましたが、とにかく靴散乱のくだりがちょっとマイナスイメージでした。

2024-08-12 • via Nuitee
ケンシン
8
Pros:

路地裏なので静かに過ごせました

2024-05-08 • via Nuitee
?
?? • friends
10
Pros:

スタッフさんの対応もよく立地もよくとても満足な滞在でした！

2024-02-29 • via Nuitee
M
Momoko • family_with_children
8
Pros:

立地は有馬温泉の繁華街中心部に位置し、とても良かったです。
部屋の間取りは変わっていましたが、とても広くすっきりしていました。乳児を連れての旅行だったので、広いスペースでとても良かったです。
お料理は和食と中華折衷で、あっさりした日本人好みの味付けで大満足でした。
スタッフ方はほとんど中国のかたみたいですが、受付スタッフの対応がよく、とても気持ちよく過ごせました。

2024-01-02 • via Nuitee
R
Rin • partner
10
Pros:

静かでよかった。

2023-11-14 • via Nuitee
L
Len
10
Perfect place to stay in Arima
Pros:

Perfect location in Arima, clean, nice staff. Would definitely stay here again.

2023-09-19 • via Nuitee
S
Sungyoon
10
느긋하고 즐거운 아리마 온천 여행.
Pros:

아리마 온천에서 묵게 되었을 때 상당한 가성비의 숙소입니다. 버스터미널 옆길로해서 계단을 3번 정도 올라오면 온천신을 모시는 곳 바로 옆에 있습니다. 여주인님 혼자서 운영하는 듯 보였으며 굉장히 친절히 맞아주셔서 기분이 좋았습니다. 객실은 굉장히.넓었고, 깨끗했으며 이불 밑에는 매트리스를 깔아주셔서 굉장히 푹신했습니다. 덕분에 잘 쉬었습니다. 객실에 딸린 노천탕은 과거엔 있었던 것 같지만 현재는 사용 안한지 오래된듯 보였습니다. 숙소에 체크인 하면 금탕 혹은 은탕을 골라 들어갈 수 있는 티켓을 하나 주십니다. 저희 형제는 그것으로 금탕을 이용하였는데, 여기서 주의 사항으로 숙소 세면대 앞에 수건과 샤워용품을 주머니에 담아 주셨으니 가져가셔야 합니다. 수건이 없다면 금탕이나 은탕에서 구매를 하셔야만 입장이 가능한데 입장권과 별도로 200엔 입니다. 목욕 후에 자판기에서 구매해 먹은 우유는 정말 맛있었습니다 ㅎㅎ 숙소에서 노곤히 쉬다가 밤에는 오코노미야끼 집에서 대기하여 맛있게 한잔하고, 숙소에 돌아가는 길에 편의점도 들르고 버스터미널에서 다음날 버스도 예약하였습니다. 그리고 다음날 버스타기전에 은탕을 이용하였습니다. 참으로 느긋하고 즐거운 아리마 온천 여행이었습니다.

2023-04-12 • via Nuitee