Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly and professional service
Beautiful location and views
Cons:
Expensive breakfast
Difficulties with bathroom facilities

Categories

Cleanliness
8.33
The room was very clean and looked to be newly refurbished.
Service
9.3
Customer service at the hotel is out of this world, staff very friendly and professional.
Location
9.34
Loved the location and beautiful views.
Room Quality
8.29
Rooms are well equipped with a comfortable traditional style.
Amenities
8.82
Amenities are satisfactory, though some facilities were expensive.
Value for Money
7.28
Breakfast was ridiculously expensive and coffee was overpriced.
Food and Beverage
7.83
Breakfast was nice but expensive; overall food needs better value.
Overall Experience
8.8
Outstanding comfort quality and ambience made for a magical short stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:20

Property Description

Luxurious Accommodation with Scenic Views
Experience the elegance of The Petersham, a 4-star hotel on Richmond Hill with luxurious rooms offering stunning views of the River Thames and meadows. Each individually designed room features modern amenities like free Wi-Fi and a state-of-the-art LCD TV, ensuring a comfortable stay.

Convenient Location and Fine Dining
Ideally situated between Heathrow Airport and central London, The Petersham provides easy access to Richmond Station for transportation. Indulge in award-winning British cuisine at the on-site restaurant, crafted from locally sourced seasonal ingredients. Explore the impressive wine and port collection in The Cellars for a complete dining experience.

Historic Victorian Charm
Built in 1865, this Victorian gem exudes historic charm and character. The en suite rooms offer a blend of traditional elegance and contemporary comfort, making The Petersham the perfect destination for a tranquil yet luxurious getaway.

Book your stay at The Petersham now for a delightful blend of luxury, convenience, and culinary excellence.

Important information:

Please note when booking six rooms or more, a different cancelation policy applies.

Full payment will be taken at 4 weeks prior to arrival.

There is a discretionary 3% accommodations service charge added to your bill.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per night when using an available cot.
    Children up to and including 2 years old stay for £10 per person per night when using an existing bed.
    Children from 3 years old to 15 years old stay for £50 per person per night when using an existing bed.
    People 3 years old and over stay for £50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1341 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 7.28
Food and Beverage: 7.83
Overall Experience: 8.8
S
stephen solo_traveller gb
10
Luxury
Pros:

The location is wonderful.
The view from the resterant is one of the best in England

Cons:

Nothing could improve my stay at this hotel.

2026-04-11 via Nuitee
V
Virginia couple gr
10
2026-04-10 via Nuitee
W
WENDY solo_traveller gg
9
2026-04-08 via Nuitee
C
Carrie couple gb
8
Beautiful hotel and location
Pros:

Location and views were lovely

Cons:

The bed was really uncomfortable. We were on floor 2 and the water pump was so loud and kept going off in the night.

2026-04-08 via Nuitee
S
Saunders couple gb
9
2026-04-07 via Nuitee
D
David couple au
10
Great hotel in a great location.
Pros:

A beautiful hotel in a great spot next to the Thames. Lovely walks, cafes and restaurants. Wonderful staff and facilities at the hotel.
Easy access to central London as well.

Cons:

Nothing.

2026-04-07 via Nuitee
A
Ann couple gb
10
2026-04-07 via Nuitee
extended_group gb
8
2026-04-02 via Nuitee
A
Alison solo_traveller gb
8
2026-03-31 via Nuitee
W
Walter L Junior solo_traveller br
9
Muito bom
Pros:

Hotel excelente, quartos espaçosos, equipe muito atenciosa e amigável. Localização é boa e as vistas são melhores ainda. Ainda tem estacionamento grátis para hóspedes.

Cons:

O chuveiro do banheiro estava um pouco fraco

2026-03-30 via Nuitee
G
Geneviève and Mark couple fr
10
2026-03-30 via Nuitee
J
John Paul solo_traveller gb
10
Great staff, lovely hotel.
Pros:

The view of the river from the restaurant is very impressive. The food is fantastic. The staff are super helpful and I will definitely stay there again.

Cons:

The breakfast (whilst being very nice) is more expensive than other hotels.

2026-03-30 via Nuitee
C
chris couple gb
10
Pros:

The location was spectacular, and the staff were very helpful

Cons:

N/A

2026-03-29 via Nuitee
T
Trevor couple gb
6
Generally the hotel is very nice and nice veiws from the dining room.
Pros:

we stayed in room 108 the only improvement you can make to this room is that the sink tap needs to be tighten an it would be nice to have double glazing. very draughty.

Cons:

The dining room looked very nice and we would have eaten there but we found the menu to be boring.

2026-03-27 via Nuitee
T
Tom solo_traveller gb
10
Pros:

.

2026-03-27 via Nuitee
M
Margaret couple ie
10
Excellent place to stay.
Pros:

Everything ! The staff at the desk were all very pleasant and helpful. Thank you.

Cons:

A pool would be nice but not essential. Beautiful walks along the river and in the park.

2026-03-26 via Nuitee
H
Helen couple gb
8
Pros:

Beautiful location and amazing views of London

2026-03-25 via Nuitee
T
thomas couple gb
10
2026-03-25 via Nuitee
J
James solo_traveller gb
9
Lovely
Pros:

Was lovely!

Cons:

Room felt a tad dated, but really that’s me looking for something.

2026-03-24 via Nuitee
D
Dennis solo_traveller gb
9
Would definitely stay at the Petersham again.
Pros:

The view from the open balcony overlooking the river.

Cons:

Nothing.

2026-03-22 via Nuitee