Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly and professional service
Beautiful location and views
Cons:
Expensive breakfast
Difficulties with bathroom facilities

Categories

Cleanliness
8.33
The room was very clean and looked to be newly refurbished.
Service
9.3
Customer service at the hotel is out of this world, staff very friendly and professional.
Location
9.34
Loved the location and beautiful views.
Room Quality
8.29
Rooms are well equipped with a comfortable traditional style.
Amenities
8.82
Amenities are satisfactory, though some facilities were expensive.
Value for Money
7.28
Breakfast was ridiculously expensive and coffee was overpriced.
Food and Beverage
7.83
Breakfast was nice but expensive; overall food needs better value.
Overall Experience
8.8
Outstanding comfort quality and ambience made for a magical short stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:20

Property Description

Luxurious Accommodation with Scenic Views
Experience the elegance of The Petersham, a 4-star hotel on Richmond Hill with luxurious rooms offering stunning views of the River Thames and meadows. Each individually designed room features modern amenities like free Wi-Fi and a state-of-the-art LCD TV, ensuring a comfortable stay.

Convenient Location and Fine Dining
Ideally situated between Heathrow Airport and central London, The Petersham provides easy access to Richmond Station for transportation. Indulge in award-winning British cuisine at the on-site restaurant, crafted from locally sourced seasonal ingredients. Explore the impressive wine and port collection in The Cellars for a complete dining experience.

Historic Victorian Charm
Built in 1865, this Victorian gem exudes historic charm and character. The en suite rooms offer a blend of traditional elegance and contemporary comfort, making The Petersham the perfect destination for a tranquil yet luxurious getaway.

Book your stay at The Petersham now for a delightful blend of luxury, convenience, and culinary excellence.

Important information:

Please note when booking six rooms or more, a different cancelation policy applies.

Full payment will be taken at 4 weeks prior to arrival.

There is a discretionary 3% accommodations service charge added to your bill.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per night when using an available cot.
    Children up to and including 2 years old stay for £10 per person per night when using an existing bed.
    Children from 3 years old to 15 years old stay for £50 per person per night when using an existing bed.
    People 3 years old and over stay for £50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1445 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 7.28
Food and Beverage: 7.83
Overall Experience: 8.8
C
Catherine • solo_traveller • gb
8
A beautiful hotel in a great location
Pros:

Location

Cons:

Luxurious

2026-06-11 • via Nuitee
J
Julie • couple • gb
10
2026-06-11 • via Nuitee
R
Ralph • couple • gb
10
2026-06-10 • via Nuitee
A
Alma • couple • gb
6
Disappointed that there was only a bar menu available for dinner in the evenings
Pros:

Disappointed,had to send back ,for the price I would have expected better

Cons:

Paying for a breakfast I didn’t have

2026-06-10 • via Nuitee
G
Grant • solo_traveller • gb
10
2026-06-10 • via Nuitee
C
Conor • solo_traveller • ie
8
2026-06-08 • via Nuitee
C
Christine • couple • gb
9
Traditional comfort
Pros:

Grand old architecture externally, modern dining room with splendid view

2026-06-08 • via Nuitee
C
Claire • solo_traveller • gb
6
Great location and comfort - for the price some additional amenities would have been expected including an iron
Pros:

Fantastic location, staff and comfy bed

Cons:

For the price a poor selection of coffee and no fridge in the room

2026-06-08 • via Nuitee
P
Pamela • couple • us
8
2026-06-08 • via Nuitee
C
Charlotte • family_with_children • ca
9
2026-06-08 • via Nuitee
M
Maxine • couple • gb
9
Very special place
Pros:

Fantastic location

Cons:

Nothing!

2026-06-08 • via Nuitee
J
Janet • couple • gb
10
Excellent location for a wedding in Petersham with family and friends.
Pros:

A first class hotel with character, good location and very friendly staff

Cons:

Everything was superb

2026-06-07 • via Nuitee
P
Peter • solo_traveller • au
10
Pros:

A majestic, beautifully appointed hotel and our comfortable room had everything imaginable with plenty of well located power points and light switches.

2026-06-06 • via Nuitee
D
Daniela Rosa • solo_traveller • at
9
2026-06-05 • via Nuitee
W
WEI • couple • cy
10
2026-06-05 • via Nuitee
A
Annabel • couple • gb
7
Would recommend, but only to get a nicer room than the Superior Double. Probably not worth the cost.
Pros:

Beautiful building and views over the river. Lovely room.

Cons:

Unfortunately the reception we got from the reception team wasn’t great. Not welcoming at all and it sounded like the man on the phone was arguing with a customer. Not shown to our room or offered any welcome or explanation of the hotel facilities, nor offered to share information about the area or anything at all really. A snarky comment was made that we should be grateful for the air con in the room - completely uncalled for.

Our room was pleasant, but had the tiniest window looking right out onto the car park and pathway so we couldn’t have the blinds open.

2026-06-04 • via Nuitee
O
Oğuz • extended_group • tr
6
Pros:

Konumu güzeldi tek geçerli durumu

Cons:

Odada böcek çıktı, örümcekler vardı yatak temiz değildi odalarda klima yok, odada mini bar yok konforlu bir oda değildi dışarıdan göründüğü gibi kesinlikle değil su bile getirseler servis parası alıyorlar tavsiye kesinlike etmiyorum rezervasyonda depozito alınıyor baştan bu çok saçma geldi buna dikkat edin.

2026-06-04 • via Nuitee
Y
Yashka • family_with_children • gb
8
2026-06-04 • via Nuitee
R
Robert • couple • gb
9
View and hotel excellent
Pros:

To expensive

Cons:

Separate shower and fridge

2026-06-04 • via Nuitee
K
Karen • couple • gb
10
2026-06-03 • via Nuitee