Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly and professional service
Beautiful location and views
Cons:
Expensive breakfast
Difficulties with bathroom facilities

Categories

Cleanliness
8.33
The room was very clean and looked to be newly refurbished.
Service
9.3
Customer service at the hotel is out of this world, staff very friendly and professional.
Location
9.34
Loved the location and beautiful views.
Room Quality
8.29
Rooms are well equipped with a comfortable traditional style.
Amenities
8.82
Amenities are satisfactory, though some facilities were expensive.
Value for Money
7.28
Breakfast was ridiculously expensive and coffee was overpriced.
Food and Beverage
7.83
Breakfast was nice but expensive; overall food needs better value.
Overall Experience
8.8
Outstanding comfort quality and ambience made for a magical short stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:20

Property Description

Luxurious Accommodation with Scenic Views
Experience the elegance of The Petersham, a 4-star hotel on Richmond Hill with luxurious rooms offering stunning views of the River Thames and meadows. Each individually designed room features modern amenities like free Wi-Fi and a state-of-the-art LCD TV, ensuring a comfortable stay.

Convenient Location and Fine Dining
Ideally situated between Heathrow Airport and central London, The Petersham provides easy access to Richmond Station for transportation. Indulge in award-winning British cuisine at the on-site restaurant, crafted from locally sourced seasonal ingredients. Explore the impressive wine and port collection in The Cellars for a complete dining experience.

Historic Victorian Charm
Built in 1865, this Victorian gem exudes historic charm and character. The en suite rooms offer a blend of traditional elegance and contemporary comfort, making The Petersham the perfect destination for a tranquil yet luxurious getaway.

Book your stay at The Petersham now for a delightful blend of luxury, convenience, and culinary excellence.

Important information:

Please note when booking six rooms or more, a different cancelation policy applies.

Full payment will be taken at 4 weeks prior to arrival.

There is a discretionary 3% accommodations service charge added to your bill.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 1549 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 7.28
Food and Beverage: 7.83
Overall Experience: 8.8
D
David couple us
8
Beautiful hotel with amazing staff. I only wish the heat hadn’t prevented me from fully enjoying everything the hotel ha
Pros:

The property is beautiful, the room was exceptional. With a large bathroom, bed and balcony to enjoy.

Cons:

The hotel is in a historic building and only has air conditioning in the restaurant so although the room was amazing was able to spend very little time in it because of the heat.

2026-08-15 via Nuitee
F
Fiona couple us
8
Lovely place, great staff, beautiful location, fab breakfast
Pros:

Beautiful location, lovely property, great breakfast

Cons:

Shower pressure was rubbish and a weak wifi

2026-08-13 via Nuitee
V
Victoria couple gb
10
2026-08-12 via Nuitee
J
Jennifer solo_traveller gb
10
Exceedingly good hotel
Pros:

Wonderful views, lovely rooms, easy to park.

2026-08-12 via Nuitee
N
Natalie solo_traveller gb
9
Pros:

Really great location next to Richmond Hill. Very peaceful with a lovely woodland view from our room. Big room, big comfortable bed. The room had a juliet balcony which was great as we stayed during a heatwave and slept with the doors open.

Cons:

The shower wasn't great- the water pressure was a bit low and as the shower head wasn't adjustable it was a bit tricky to wash our hair. Bathroom otherwise fine though.

Being very picky with this one- there was instant coffee etc in the room but a pod coffee machine would be better and tends to be provided in a hotel like this.

2026-08-11 via Nuitee
J
Jacqueline solo_traveller gb
9
Pros:

Staff very helpful nothing was to much bother

Cons:

Waiting for breakfast for half an hour

2026-08-10 via Nuitee
M
Michelangelo couple it
10
Pros:

Posizione ed edificio

2026-08-08 via Nuitee
M
MJB solo_traveller gb
10
2026-08-07 via Nuitee
A
Anthony solo_traveller us
7
Cons:

The heat had an impact which was out of the hotels control. But I would not be able to stay again without air condition in room.

2026-07-25 via Nuitee
A
ABDULRAHMAN couple sa
10
اقامة مميزة لمن يبحث عن الهدوء وتغيير جو لندن لمدة يومين
Pros:

قريب جداً من التايمز محاط بالطبيعية لمحبي الطبيعة مكان للاسترخاء وقريب منه مشى خمس دقايق لوسط المدينه مطاعم وكافيهات

Cons:

عدم وجود تكييف لكن ماقصروا يوفرون مراوح وعدم وجود ثلاجة في الغرفة

2026-07-24 via Nuitee
S
Steve family_with_children gb
3
Average
Pros:

Good location and impressive building outside

Cons:

No air conditioning and a bit dated.
A bit shocked to be asked if I wanted to pay in US Dollars!!! What’s that all about?
Then to have 12.5% tips added to each room without asking me was a new low - again creating a dynamic of money grabbing without even asking. I refused to pay it. Left a bad taste of entitlement but more than that, it’s NEVER happened to me before like that in the UK.

2026-07-24 via Nuitee
M
Mark couple gb
9
Great location, outlook, service and places of interest nearby
Pros:

Close to River Thames with great views and walks along the river into Richmond or the opposite direction into the countryside. Various places of interest to visit a short drive away. Great weather was a bonus.

Cons:

Good quality hotel with nice out look from bedroom and dining area. Location next to river with good parking. Provides all that you would expect of a good quality hotel.

2026-07-24 via Nuitee
R
Robert family_with_children us
9
Exceptional room cleaning service!
Pros:

Location was excellent

Cons:

No air conditioning in the room but didn’t ruin our stay.

2026-07-24 via Nuitee
C
Chris couple gb
9
2026-07-24 via Nuitee
J
JJColby solo_traveller gb
8
A lovely hotel as a treat
Pros:

Location, room location overlooking rider and fields.

Cons:

Price!
A little high for room and also cost of breakfast so we chose not to eat here as we are very small breakfast eaters and it would have been £36 each.

2026-07-23 via Nuitee
M
Meriem couple gb
10
2026-07-23 via Nuitee
I
Iulia Zina couple gb
10
Extraordinary experience
Pros:

Very clean rooms, beautiful view

2026-07-23 via Nuitee
N
Natalie couple gb
10
2026-07-23 via Nuitee
R
Raymond couple gb
6
A pleasant stay at a beautiful hotel with the price and quality of the food disappointing
Pros:

Beautiful building and rooms, with exceptional riverside views from room and restaurant. Helpful staff and good service in restaurant.

Cons:

The restaurant food was mediocre and expensive.

2026-07-22 via Nuitee
A
Antony solo_traveller gb
8
Good but I won't stay again the summer unless air con is installed
Pros:

Breakfast very good

Cons:

No air con in the room. For this price, air con is essential

2026-07-22 via Nuitee