Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly and professional service
Beautiful location and views
Cons:
Expensive breakfast
Difficulties with bathroom facilities

Categories

Cleanliness
8.33
The room was very clean and looked to be newly refurbished.
Service
9.3
Customer service at the hotel is out of this world, staff very friendly and professional.
Location
9.34
Loved the location and beautiful views.
Room Quality
8.29
Rooms are well equipped with a comfortable traditional style.
Amenities
8.82
Amenities are satisfactory, though some facilities were expensive.
Value for Money
7.28
Breakfast was ridiculously expensive and coffee was overpriced.
Food and Beverage
7.83
Breakfast was nice but expensive; overall food needs better value.
Overall Experience
8.8
Outstanding comfort quality and ambience made for a magical short stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:20

Property Description

Luxurious Accommodation with Scenic Views
Experience the elegance of The Petersham, a 4-star hotel on Richmond Hill with luxurious rooms offering stunning views of the River Thames and meadows. Each individually designed room features modern amenities like free Wi-Fi and a state-of-the-art LCD TV, ensuring a comfortable stay.

Convenient Location and Fine Dining
Ideally situated between Heathrow Airport and central London, The Petersham provides easy access to Richmond Station for transportation. Indulge in award-winning British cuisine at the on-site restaurant, crafted from locally sourced seasonal ingredients. Explore the impressive wine and port collection in The Cellars for a complete dining experience.

Historic Victorian Charm
Built in 1865, this Victorian gem exudes historic charm and character. The en suite rooms offer a blend of traditional elegance and contemporary comfort, making The Petersham the perfect destination for a tranquil yet luxurious getaway.

Book your stay at The Petersham now for a delightful blend of luxury, convenience, and culinary excellence.

Important information:

Please note when booking six rooms or more, a different cancelation policy applies.

Full payment will be taken at 4 weeks prior to arrival.

There is a discretionary 3% accommodations service charge added to your bill.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per night when using an available cot.
    Children up to and including 2 years old stay for £10 per person per night when using an existing bed.
    Children from 3 years old to 15 years old stay for £50 per person per night when using an existing bed.
    People 3 years old and over stay for £50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1506 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 7.28
Food and Beverage: 7.83
Overall Experience: 8.8
A
Anthony • solo_traveller • us
7
Cons:

The heat had an impact which was out of the hotels control. But I would not be able to stay again without air condition in room.

2026-07-25 • via Nuitee
S
Steve • family_with_children • gb
3
Average
Pros:

Good location and impressive building outside

Cons:

No air conditioning and a bit dated.
A bit shocked to be asked if I wanted to pay in US Dollars!!! What’s that all about?
Then to have 12.5% tips added to each room without asking me was a new low - again creating a dynamic of money grabbing without even asking. I refused to pay it. Left a bad taste of entitlement but more than that, it’s NEVER happened to me before like that in the UK.

2026-07-24 • via Nuitee
C
Chris • couple • gb
9
2026-07-24 • via Nuitee
M
Mark • couple • gb
9
Great location, outlook, service and places of interest nearby
Pros:

Close to River Thames with great views and walks along the river into Richmond or the opposite direction into the countryside. Various places of interest to visit a short drive away. Great weather was a bonus.

Cons:

Good quality hotel with nice out look from bedroom and dining area. Location next to river with good parking. Provides all that you would expect of a good quality hotel.

2026-07-24 • via Nuitee
R
Robert • family_with_children • us
9
Exceptional room cleaning service!
Pros:

Location was excellent

Cons:

No air conditioning in the room but didn’t ruin our stay.

2026-07-24 • via Nuitee
A
ABDULRAHMAN • couple • sa
10
اقامة مميزة لمن يبحث عن الهدوء وتغيير جو لندن لمدة يومين
Pros:

قريب جداً من التايمز محاط بالطبيعية لمحبي الطبيعة مكان للاسترخاء وقريب منه مشى خمس دقايق لوسط المدينه مطاعم وكافيهات

Cons:

عدم وجود تكييف لكن ماقصروا يوفرون مراوح وعدم وجود ثلاجة في الغرفة

2026-07-24 • via Nuitee
J
JJColby • solo_traveller • gb
8
A lovely hotel as a treat
Pros:

Location, room location overlooking rider and fields.

Cons:

Price!
A little high for room and also cost of breakfast so we chose not to eat here as we are very small breakfast eaters and it would have been £36 each.

2026-07-23 • via Nuitee
M
Meriem • couple • gb
10
2026-07-23 • via Nuitee
I
Iulia Zina • couple • gb
10
Extraordinary experience
Pros:

Very clean rooms, beautiful view

2026-07-23 • via Nuitee
N
Natalie • couple • gb
10
2026-07-23 • via Nuitee
R
Raymond • couple • gb
6
A pleasant stay at a beautiful hotel with the price and quality of the food disappointing
Pros:

Beautiful building and rooms, with exceptional riverside views from room and restaurant. Helpful staff and good service in restaurant.

Cons:

The restaurant food was mediocre and expensive.

2026-07-22 • via Nuitee
A
Antony • solo_traveller • gb
8
Good but I won't stay again the summer unless air con is installed
Pros:

Breakfast very good

Cons:

No air con in the room. For this price, air con is essential

2026-07-22 • via Nuitee
R
ROMAN • family_with_children • pl
10
2026-07-21 • via Nuitee
R
Rachael • couple • gb
5
Pros:

Beautiful building with stunning views.

Cons:

Was woken up by a hotel maintenance man using an electric sanding machine on some doors right under our bedroom window, followed by workman digging up the road again just below our window. The road was closed when we arrived and nobody on check-in had mentioned the work being done or made any effort to move us to another part of the hotel which would have been quieter despite the hotel not being fully booked. Definitely a very early and abrupt end to our romantic wedding anniversary night away - we couldn’t leave quick enough.

2026-07-21 • via Nuitee
R
ROMAN • couple • pl
9
Great location , super views, good food
Pros:

Location

Cons:

Couldn't watch Mundial

2026-07-21 • via Nuitee
C
Carlos • couple • be
10
Pros:

Simply amazing!!

2026-07-20 • via Nuitee
J
Julie • couple • gb
8
Enjoyed it loved how clean it was location
Pros:

Clean, location, beautifully presented,

Cons:

A bit flat in atmosphere didn’t like eating lunch in what they call the lounge when people are reading in what they call the lounge. It looked more like the library. Not ideal for eating your lunch

2026-07-20 • via Nuitee
A
Andy • solo_traveller • gb
8
Pleasant, food good but a little overpriced
Pros:

Nice room

Cons:

Nowhere to plug in a hairdryer near mirror

2026-07-20 • via Nuitee
R
Robert • couple • gb
9
Luxurious, comfortable and cool!
Pros:

Air conditioning in the very comfortable room

2026-07-20 • via Nuitee
L
Lyn • couple • gb
8
Great hotel
Pros:

Lovely and clean and location

2026-07-19 • via Nuitee