Hotel Xestal

Hotels
9 (107 reviews)
Boulevard Chahue Lote 37 Manzana 4 Sector R , Santa Cruz Huatulco , mx

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Limited dining options
Pool cleanliness issues

Categories

Cleanliness
8.46
Multiple reviews indicate the cleanliness of the rooms was praised, but there were mentions of issues with the pool.
Service
9.93
Reviews highlighted the attention of the staff as a positive aspect, indicating high service quality.
Location
9.97
The location was consistently praised across multiple reviews, seen as a major benefit.
Room Quality
8.42
Mentioned as clean and comfortable, but room climate control issues were noted.
Amenities
8.45
Facilities were generally noted as good, although specific amenities like the pool were criticized.
Value for Money
8.91
Prices were described as very reasonable, particularly for the location and offerings.
Food and Beverage
8.46
Lack of a restaurant mentioned in cons shows an area for improvement.
Overall Experience
9.43
Overall positive experiences cited, with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:37

Property Description

Luxurious Stay by the Beach

Outdoor Pool and Convenient Amenities
Hotel Xestal offers an outdoor swimming pool with a kid's pool, perfect for a refreshing dip after a day at the beach. Enjoy the convenience of free Wi-Fi, a 24-hour front desk, and a mini-market on-site.

Comfortable Rooms with Views
The rooms at Hotel Xestal are equipped with modern amenities including a TV, air conditioning, and private bathrooms. Some rooms even offer a view of the pool, providing a relaxing atmosphere during your stay.

Prime Location and Easy Access
Located just steps away from Chahue Beach and Santa Cruz Beach, Hotel Xestal is the ideal choice for beach lovers. With attractions like Santa Cruz Bay and Crucecita town centre nearby, exploring the area is a breeze. Book your stay now for a memorable beach getaway!

Important information:

The hotel will contact the guest when the reservation is done to request a deposit of 1 night in advance to guarantee the reservation.

The guest can pay the rest of the stay upon arrival.

American Express is not accepted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HUX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for MXN 200 per person per night when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 107 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.97
Room Quality: 8.42
Amenities: 8.45
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
A
Arturo • family_with_children • mx
8
Pros:

La ubicación

Cons:

Que no haya un elevador por que si te mandan a las habitaciones del segundo nivel y traes maletas pesadas cuesta mucho subir

2026-01-23 • via Nuitee
R
RAUL ALEJANDRO • family_with_children • mx
8
Lugar cómodo y de excelente ubicación para vacacionar
Pros:

Instalaciones y amenidades

Cons:

Ventilador y aire acondicionado

2026-01-20 • via Nuitee
P
Patricia Marlen • family_with_children • mx
10
Pros:

Me gustó mucho muy céntrico, buena atención del personal de recepción y muy limpio y cómodo lo recomiendo !

2026-01-10 • via Nuitee
R
Rios Castro • family_with_children • mx
10
Un lugar agradable y muy recomendable.
Pros:

La atención del personal y la ubicación del hotel.

Cons:

Todo estaba muy bien.

2025-12-31 • via Nuitee
M
Monserrat • family_with_children • mx
10
Pros:

Fue una estancia agradable, la habitación muy limpia, instalaciones en buen estado, las camas son cómodas, la señal de wifi es buena, y la ubicación es muy céntrica.

2025-12-31 • via Nuitee
G
Gonzalez • family_with_children • mx
7
Pros:

La ubicación.

Cons:

La alberca tenía varios insectos, y no cuentan con restaurante

2025-12-28 • via Nuitee
Y
Yessica • family_with_children • mx
8
Bueno
Pros:

Es muy bonito, excelente ubicación, pero el clima es controlado. Aunque me pareció un poco caro, es se los más baratos que yo encont6

Cons:

Que controlen ellos el clima

2025-12-26 • via Nuitee
C
Cesar • family_with_children • mx
10
Pros:

Las instalaciones

2025-12-07 • via Nuitee
A
Ales • family_with_children • ca
9
2025-11-24 • via Nuitee
H
Hinojosa • family_with_children • mx
10
2025-10-18 • via Nuitee
A
Amaya • family_with_children • mx
9
Pros:

Muy buena ubicación, precios muy cómodos para lo que ofrecen, me encantó que sea pet friendly...

2025-10-02 • via Nuitee
R
Ramirez • family_with_children • mx
9
2025-08-09 • via Nuitee
R
Robert • review category business travellers • de
9
Superb
Pros:

Good location, not far from beach, close to shopping and entertainment, parking available, but long distance bus station also available in town center. The rooms with the balcony and jacuzzi are very enjoyable.

Cons:

Some people noted that the balcony rooms are very close to the pools from where quite some noise enters. That is true, however, its happy, joyful noise of children playing in the pool, so how you feel about it, depends on your perception.

2025-06-27 • via Nuitee
C
Cesar • partner
10
Pros:

Everything’s close!!! Have no complaints. Awesome can’t wait to come back here!!

2025-04-19 • via Nuitee
H
Hector • group • mx
10
Good pick...
Pros:

Excellent location, super clean, nice pool, the staff is very nice and helpful, good parking space, i really liked the size of the rooms.

Cons:

The hotel receives tour busses, and that could be a bit uncomfortable because of the noise and the overcrowded pool.

2025-03-18 • via Nuitee
L
lizeth
10
Pros:

Genial

2024-12-28 • via Nuitee
V
Verified traveler
6
Pros:

Un hotel promedio ...el clima de la habitación no es regulable así que no pude controlar el nivel y me resultó demasiado frio

2024-12-22 • via Nuitee
V
Virginia • friends
8
Pros:

Todo era y parecía perfecto; camas cómodas, baño amplio, toallas, sábanas y todo en general limpio pero el ultimo día encontramos una cucarachita saliendo detrás de la televisión. Nos causó mucho asco pensar que pudo haber más 😞

2024-07-31 • via Nuitee
B
BERTIN
10
Buen hotel a un precio accesible
Pros:

Un buen hotel a un precio accesible, no tiene cafetería pero cerca hay muchas opciones. Y todo queda cerca ya que está a la mitad del centro del pueblo y de las playas

2024-07-30 • via Nuitee
J
Joel • family with young children • us
7
It was an okay hotel but expected more for the price
Pros:

Location was good and seemed to be clean

Cons:

Couple things like hot tub and convince store were listed but not actually there. Towels were brought much later so had to wait to take a shower until who knows when

2024-04-02 • via Nuitee