The Leverage Business Hotel - Bandar Baru Mergong

Hotels
12, Jalan Lengkok Sari, Taman Bandar Baru Mergong , Alor Setar , my

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
24-hour front desk
Room service
Business center
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Location
Value for Money
Service
Food and Beverage
Cons:
Cleanliness
Room Quality
Amenities

Categories

Cleanliness
6.78
There are multiple mentions of cockroaches and complaints about cleanliness.
Service
8.75
Service is generally described positively with quick check-in and friendly staff.
Location
8.79
Numerous reviews highlight the favorable location near food stalls and amenities.
Room Quality
6.74
Several reviews mention that the rooms are small and not suitable for two adults.
Amenities
6.77
Comments on deficient amenities such as no mini fridge and limited TV channels.
Value for Money
7.73
The hotel is described as affordable, but some guests feel it does not meet expectations.
Food and Beverage
8.78
Positive remarks about nearby restaurants and convenience of food options.
Overall Experience
8.05
A mix of positive and negative experiences, balanced rating reflects this.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:31

Property Description

Modern and Comfortable Rooms
Enjoy a stay in our modern rooms with flat-screen TVs and free Wi-Fi. Relax in style with wooden flooring, warm tones, and rain showers in our well-equipped accommodations.

Convenient Amenities
Benefit from our 24-hour front desk, on-site restaurant serving local cuisine, and business centre. Make use of in-room amenities such as DVD players, electric kettles, and room service for a hassle-free stay.

Nearby Attractions
Explore the vicinity with ease, located just minutes away from Alor Setar Tower, Tesco Hypermarket, and various cultural attractions. Experience the best of Alor Setar within a short drive from our strategically located hotel.

Don't miss out, book your stay at The Leverage Business Hotel for a convenient and comfortable experience.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 6.78
Service: 8.75
Location: 8.79
Room Quality: 6.74
Amenities: 6.77
Value for Money: 7.73
Food and Beverage: 8.78
Overall Experience: 8.05
Z
Zurilawati • couple • my
9
2026-08-21 • via Nuitee
C
Chandrakesan • couple • in
6
2026-08-17 • via Nuitee
A
Azman • solo_traveller • my
8
Convenient & good saving
Pros:

Room comfortable

Cons:

Tv channel

2026-08-11 • via Nuitee
N
NADIA • couple • my
3
My last stay
Pros:

Comfortable bed

Cons:

Actually Im is the regular customer, but during this visit im so dissatisfy because the housekeeping is not clean the toilet, have a bad towel and already use towel at top of toilet bowl. Then, pipe is also faulty. I very dissatisfy and not repeat repeat the visit anymore after this.

2026-08-02 • via Nuitee
N
Noor Ikhram • solo_traveller • my
8
2026-08-02 • via Nuitee
A
Azrawati • couple • my
7
Cons:

Space untuk solat sempit

2026-07-25 • via Nuitee
A
Ashraf Azmi • solo_traveller • my
5
2026-07-25 • via Nuitee
Y
Yazer • couple • my
8
2026-07-22 • via Nuitee
C
chin heong • solo_traveller • my
10
2026-07-22 • via Nuitee
F
Fei • family_with_children • my
10
2026-07-20 • via Nuitee
F
Fei • family_with_children • my
10
2026-07-20 • via Nuitee
M
musa • solo_traveller • my
10
Pros:

Location is good. Easy to get food from the restaurant and food stalls nearby.

Cons:

Nil

2026-07-18 • via Nuitee
A
Adnan • family_with_children • my
10
2026-07-17 • via Nuitee
B
Badz • couple • my
7
Cons:

The toilet if can up the gred look like 5 star, TV and table also can upgrade,I like hotel with full carpet

2026-07-15 • via Nuitee
H
hashim • solo_traveller • my
7
2026-07-15 • via Nuitee
M
Muhammad Khairul Ikhwan Bin • solo_traveller • my
10
2026-07-14 • via Nuitee
M
Muhammad • couple • my
10
2026-07-12 • via Nuitee
A
ahmad mawardi • solo_traveller • my
10
Pros:

Nice

2026-07-10 • via Nuitee
M
Man • solo_traveller • my
9
Pros:

Staff ramah mesra... Ruang hotel bersih dan wangi..

2026-07-10 • via Nuitee
M
Mohd • solo_traveller • my
10
Pros:

All service,place,staff

Cons:

None

2026-07-09 • via Nuitee