The Leverage Business Hotel Mergong

Hotels
•
Independent
7.8 (1477 reviews)
12, Jalan Lengkok Sari, Taman Bandar Baru Mergong, Alor Setar, Kedah, 05100 , Alor Setar , MY
60-04-7355555

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Facilities

Meeting rooms
Free WiFi
24-hour front desk
Elevator
Safe-deposit box at front desk
Meeting rooms
Smoke-free property
Free self parking
Banquet hall

Review Highlights

Pros:
Location
Value for Money
Service
Food and Beverage
Cons:
Cleanliness
Room Quality
Amenities

Categories

Cleanliness
6.78
There are multiple mentions of cockroaches and complaints about cleanliness.
Service
8.75
Service is generally described positively with quick check-in and friendly staff.
Location
8.79
Numerous reviews highlight the favorable location near food stalls and amenities.
Room Quality
6.74
Several reviews mention that the rooms are small and not suitable for two adults.
Amenities
6.77
Comments on deficient amenities such as no mini fridge and limited TV channels.
Value for Money
7.73
The hotel is described as affordable, but some guests feel it does not meet expectations.
Food and Beverage
8.78
Positive remarks about nearby restaurants and convenience of food options.
Overall Experience
8.05
A mix of positive and negative experiences, balanced rating reflects this.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:31

Property Description

Convenient Location

Situated in Alor Setar's bustling shopping district, The Leverage Business Hotel Mergong offers easy access to key attractions like Galeri Sultan Abdul Halim and Muzium Negeri, all just minutes away.

Comfortable Accommodation

Feel at home in our modern and air-conditioned rooms, complete with LCD televisions, complimentary Wi-Fi, and amenities like room service. Your comfort is our priority.

Business-Friendly

With a business center, a 24-hour front desk, and a safe deposit box, we cater to your professional needs seamlessly. Conduct business efficiently, knowing you have everything you need at your fingertips.

Ready to experience convenience and comfort in Alor Setar? Book your stay at The Leverage Business Hotel Mergong today!

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • General

    Property follows regional sanitization guidelines Safe & Clean (Malaysia)

See all policies

Location

Guest Reviews

7.8
Based on 1477 reviews
Cleanliness: 6.78
Service: 8.75
Location: 8.79
Room Quality: 6.74
Amenities: 6.77
Value for Money: 7.73
Food and Beverage: 8.78
Overall Experience: 8.05
N
Norhanim • family_with_children • my
9
2026-03-14 • via Nuitee
Y
Yusa • couple • my
6
Pros:

The bed, pillow. Location. Water pressure was good.

Cons:

The paint in the toilet needs fixing.

2026-03-13 • via Nuitee
S
shamil • family_with_children • my
7
2026-03-07 • via Nuitee
A
Abang • solo_traveller • my
7
Pros:

bang for bucks

Cons:

I mean its small space and can hear the other rooms activities but it fits the price

2026-03-06 • via Nuitee
P
Paul • solo_traveller • es
7
Just what I needed for a quick stop
Pros:

It was cheap and quite central to where I needed to be for an early start the next day. It was clean and the bed was comfy

Cons:

It was actually quite far away from the Centre too far to walk! Also my room did not have a window ha ha and was very very small. So if you want a window go up a price

2026-03-05 • via Nuitee
J
janet ann • solo_traveller • my
10
2026-03-01 • via Nuitee
S
Syarifah Norasikin • family_with_children • my
7
Pros:

Nearby

2026-02-27 • via Nuitee
A
Aini • family_with_children • my
7
2026-02-27 • via Nuitee
L
Low • couple • my
7
Overall the location is strategic but the room facilities and equipment need to enhanced
Pros:

I like the room design and layout very spacious.

Cons:

The hotel equipment is not well maintained. The jacuzzi bath tub is not functioning and the water heater is not consistent as well. Room floor not clean and kind of bad smell.

2026-02-25 • via Nuitee
C
Cincecince • family_with_children • my
7
2026-02-23 • via Nuitee
P
Puteri Lia • family_with_children • my
5
2026-02-23 • via Nuitee
N
Nawal • couple • my
10
2026-02-13 • via Nuitee
M
Mohamad Nazien • solo_traveller • my
8
2026-02-08 • via Nuitee
Z
Zuratul Adiza • family_with_children • my
10
2026-01-31 • via Nuitee
R
Riz • family_with_children • my
4
Would be excellent if it weren't for the air condition.
Pros:

Good location, close to a restaurant, 7-11, laundry, supermarket, petrol station and others. Friendly and helpful staff. Clean room. Strong water pressure. Fair wifi. Easy parking, has a lift. Easy parking

Cons:

There should be a white light on the desk, not yellow. Water pressure sometime become very slow. They says due to the number of peoples using the shower. Fair point but the air condition seriously need to be clean. The blower literally covered by dust. You can't even feel the air at all. Thanks to that the room was really hot. Since no other rooms was available, I had to stuck with it. I repeat, please clean the air condition. Especially the blower.

2026-01-31 • via Nuitee
M
Mohd Saupee • family_with_children • my
8
2026-01-31 • via Nuitee
N
Nor • couple • my
10
2026-01-31 • via Nuitee
A
Aliaa • solo_traveller • my
10
2026-01-27 • via Nuitee
H
Hanizah • family_with_children • my
7
2026-01-24 • via Nuitee
M
Muhammad Farish Galing • extended_group • my
9
2026-01-20 • via Nuitee