Hotel Tomis Neptun

Hotels
7.9 (94 reviews)
Str. Trandafirilor, Nr. 6F , Neptun , ro

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Safety deposit box
Fax/photocopying
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Good food variety
Cons:
Cleanliness issues
Check-in delays

Categories

Cleanliness
7.04
Concerns about cleanliness mentioned in reviews; noted issues with bathroom ventilation and general upkeep.
Service
8.51
Overall staff friendliness mentioned positively; there were some issues with check-in responsiveness.
Location
8.05
Location noted as convenient, though some concerns about the distance to the beach.
Room Quality
7.5
Issues with room amenities mentioned, such as air conditioning and maintenance of furniture.
Amenities
8.03
Mentioned as renovated and equipped, but some elements were outdated.
Value for Money
7.99
Considering the overall experience, many guests felt they got what they paid for.
Food and Beverage
8.54
Buffet quality praised; guests enjoyed the variety and freshness.
Overall Experience
7.51
Mixed feelings based on some reviews; highlights included pleasant stays but also significant issues faced by some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:40

Property Description

Central Location

Hotel Tomis Neptun is conveniently situated near Oak Tree Reserve "Stejarii Brumarii" and a short walk to "La Steaguri" Beach, offering a perfect base for exploring Neptun.

Comfortable Rooms

Relax in well-equipped rooms featuring air conditioning, flat-screen TVs, and private bathrooms. Some rooms include a charming balcony for a lovely view.

Convenient Amenities

Start your day with a delicious buffet breakfast and take advantage of free WiFi and parking. The 24-hour front desk staff are on hand to assist with any inquiries.

Plan your getaway at Hotel Tomis Neptun for a memorable stay in Neptun.

Important information:

Please note that children up to 16 years or adults staying in extra beds are required to pay a surcharge for breakfast. Please contact Hotel Tomis Neptun for more information.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CND

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 3 years old and over stay for 50 lei per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 94 reviews
Cleanliness: 7.04
Service: 8.51
Location: 8.05
Room Quality: 7.5
Amenities: 8.03
Value for Money: 7.99
Food and Beverage: 8.54
Overall Experience: 7.51
G
Gabriel solo_traveller ro
10
Cu siguranță voi reveni și anul viitor!
Pros:

Am avut o experiență foarte plăcută. Personal amabil, camere curate și poziție excelentă aproape de plajă.

2025-09-06 via Nuitee
B
Bucataru couple ro
8
2025-09-06 via Nuitee
S
Simona solo_traveller ro
10
Pros:

Staff is amazing

2025-09-06 via Nuitee
A
Andreea couple ro
10
2025-09-06 via Nuitee
M
Mareș couple ro
10
Mi-a placut foarte mult. Cu siguranta ma voi intoarce
2025-09-06 via Nuitee
C
Cristian couple ro
10
Pros:

Totul a fost perfect, așteptăm să revenim cu drag

Cons:

-

2025-09-06 via Nuitee
G
Georgiana extended_group ro
7
2025-09-03 via Nuitee
P
Peteisor couple ro
9
2025-09-03 via Nuitee
I
Ionescu couple se
10
2025-09-02 via Nuitee
G
Gabriela Zecheru family_with_children ro
6
Pros:

Nu sunt lucruri care mi-au placut.

Cons:

In primul rand check-in-ul a fost foarte tarziu (dupa ora 17:00)...in conditiile in care eu am trimis email hotelului sa le comunic cand ajungem. Mi s-a spus ca asa este politica hotelului, dar daca eu am trimis rugamintea cu mult timp inaite oare nu se putea rezolva ?!?!?......in plus check-in la ora 18:00 mi se pare foarte tarziu.....iar check -out ora 11:00....este chiar ciudat.....poate va ganditi la acest aspect si il veti schimba.
In al doilea rand, micul dejun, a fost fix la fel in toate cele dimineti de sejur.....destul de saracut. Terasa unde se servea masa era cam neingrijita.
In al treilea rand, plaja unde aveati reducere era fff departe....chiar in ultima parte a plajei.....era ceva de mers....noroc ca nu aveam copii mici.

2025-09-01 via Nuitee
M
Mihalcea Dan family_with_children ro
8
Pros:

Renovat ,curat , dotat cu AC ,frigider , tv si mobilier schimbat mai putin fotoliile antice.
Personalul tanar este amabil si respectos.
Remarc receptionerul Alex pentru cazarea rapida in hotel.

Cons:

La baie nu exista ventilatie iar aburi se scurg pe perti si apoi pe podea formand balti care apoi uda parchetul laminat din camera.

2025-09-01 via Nuitee
I
Iulia couple ro
10
2025-08-31 via Nuitee
T
Toader family_with_children ro
6
2025-08-31 via Nuitee
B
Brujac couple ro
8
2025-08-30 via Nuitee
M
Mihaela couple ro
10
2025-08-30 via Nuitee
couple ro
9
2025-08-30 via Nuitee
B
Bogdan solo_traveller ro
7
Pros:

staff

2025-08-28 via Nuitee
S
Sarpe couple ro
8
2025-08-27 via Nuitee
S
Sofia family_with_children ro
10
Pros:

Bufetul suedez nota 10, mancare proaspata, variata, personalul foarte dragut, în special dlul responsabil cu masa.

2025-08-27 via Nuitee
G
Galanton solo_traveller ro
3
2025-08-26 via Nuitee