Hotel Diego de Almagro La Serena

Hotels
8 (2594 reviews)
Avenida Francisco de Aguirre 0665 , La Serena , cl

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
Inconsistent service

Categories

Cleanliness
7.25
Multiple mentions of unclean bathrooms and overall maintenance concerns.
Service
8.75
General positive feedback regarding staff friendliness, though some negatives noted.
Location
8.75
Consistent praise for the convenient location.
Room Quality
7.75
Comments on poorly maintained rooms and inadequate amenities.
Amenities
7.25
Issues with breakfast quality and limited gym facilities.
Value for Money
8.25
Mixed opinions on quality relative to price.
Food and Beverage
7.75
Breakfast variety criticized, but some positive mentions of dining experience.
Overall Experience
8.25
General impression of satisfactory stay despite several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:26

Property Description

Outdoor Swimming Pool and On-Site Bar
Hotel Diego de Almagro La Serena boasts an inviting outdoor swimming pool where guests can relax and unwind, as well as an on-site bar for enjoying refreshing beverages in a vibrant atmosphere.

Comfortable Rooms with City and Ocean Views
Each room at Diego de Almagro La Serena is thoughtfully equipped with modern amenities such as a flat-screen cable TV, safety deposit box, and a private bathroom with free toiletries. Guests can also enjoy city or ocean views from their rooms, adding to the overall charm of their stay.

Convenient On-Site Dining and Family-Friendly Facilities
Guests have the convenience of dining at the hotel's on-site restaurant or ordering in-room meals. Additionally, the property offers a children's playground, laundry services, and a common seating area for relaxation. With a 24-hour front desk, assistance is always at hand for a seamless stay.

Book your stay at Hotel Diego de Almagro La Serena for a memorable and comfortable experience.

Important information:

LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

If guests do not show up on the day of arrival, all non-reimbursable fees will be charged in CPL plus a 19% tax.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for free when using an existing bed.
    Children from 9 years old to 17 years old stay for US$40 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2594 reviews
Cleanliness: 7.25
Service: 8.75
Location: 8.75
Room Quality: 7.75
Amenities: 7.25
Value for Money: 8.25
Food and Beverage: 7.75
Overall Experience: 8.25
R
RODRIGO solo_traveller cl
9
2026-05-20 via Nuitee
A
Acuña Gonzalez solo_traveller cl
10
Pros:

Las camas muy cómodas y espaciosas

2026-05-19 via Nuitee
J
JAIME solo_traveller cl
10
Pros:

Everything

Cons:

Nothing

2026-05-18 via Nuitee
K
Karen solo_traveller cl
9
2026-05-17 via Nuitee
S
Sergio couple cl
9
2026-05-16 via Nuitee
G
Godoy couple cl
10
Pros:

La tranquilidad y el silencio

Cons:

Restorante creo que falta variedad en la carta comidas

2026-05-15 via Nuitee
M
María José solo_traveller cl
10
Cons:

El restaurant pedi para habitación, no me llamaron y cuando baje estaba todo frio

2026-05-15 via Nuitee
J
Juan couple cl
9
Muy buena experiencia
Pros:

Ubicación y habitación

Cons:

Nada

2026-05-15 via Nuitee
F
Felipe solo_traveller cl
7
hotel de paso sobre valorado
Pros:

ubicación

Cons:

el gimnasio un desastre, pobre, sin equipamiento

2026-05-13 via Nuitee
S
SERGIO solo_traveller cl
8
alojamiento tranquilo y preciso.
Pros:

Desayuno bueno

Cons:

Todo bien

2026-05-12 via Nuitee
S
Sofía Valentina solo_traveller cl
8
Pros:

Habitación comoda

Cons:

El secador de pelo malo y se debería modernizar mas

2026-05-07 via Nuitee
S
Sungho solo_traveller kr
7
2026-05-04 via Nuitee
K
Katherine family_with_children cl
10
Excelente servicio
Pros:

Ubicación

Cons:

Nada

2026-04-27 via Nuitee
M
Mora solo_traveller cl
9
2026-04-27 via Nuitee
A
Alejandra couple cl
10
Excelente
Pros:

Buen trato del personal .limpieza.

2026-04-27 via Nuitee
B
Blanca solo_traveller cl
5
Mala atencion
Pros:

La ubicacion

Cons:

La atención del personal de recepción. Televisor no Funcionó quedaron de arreglar el Romper y nunca sucedio. Mucho ruido del aire acondicionado. Vidrios sucios

2026-04-26 via Nuitee
V
Victor extended_group ro
9
Good hotel, professional staff, overpriced for the quality. They should accept debit cards.
Pros:

Large rooms, all facilities, good breakfast

Cons:

1. They do not accept debit cards for payment. This could be an issue for some passengers.
2. Overpriced when compared to other similar facilities.

2026-04-26 via Nuitee
R
Rosario solo_traveller cl
8
Regular
Pros:

Nada

Cons:

Nada

2026-04-23 via Nuitee
R
Rodrigo couple cl
10
2026-04-18 via Nuitee
_
_Antra_ family_with_children cl
7
hotel comodo pero esta vez les faltó mucho
Pros:

tamaño de la habitacion, desayuno, baño

Cons:

uso frecuentemente el hotel en distintas ciudades, pero ese dia la piscina estaba sin funcionar,, tampoco las tinas tenian la gomita para darse baños de tina, tuve que pedirla, mi tv no prendio pero como era tarde preferi no llamar ni avisar, pero si uno reserva en un hotel que ya conoce, deberia estar todo en funcionamiento. Pedi habitacion con vista al mar y me dieron con vista a los food truck, cero vista al mar

2026-04-16 via Nuitee