Hotel Diego de Almagro La Serena

Hotels
8 (2586 reviews)
Avenida Francisco de Aguirre 0665 , La Serena , cl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
Inconsistent service

Categories

Cleanliness
7.25
Multiple mentions of unclean bathrooms and overall maintenance concerns.
Service
8.75
General positive feedback regarding staff friendliness, though some negatives noted.
Location
8.75
Consistent praise for the convenient location.
Room Quality
7.75
Comments on poorly maintained rooms and inadequate amenities.
Amenities
7.25
Issues with breakfast quality and limited gym facilities.
Value for Money
8.25
Mixed opinions on quality relative to price.
Food and Beverage
7.75
Breakfast variety criticized, but some positive mentions of dining experience.
Overall Experience
8.25
General impression of satisfactory stay despite several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:26

Property Description

Outdoor Swimming Pool and On-Site Bar
Hotel Diego de Almagro La Serena boasts an inviting outdoor swimming pool where guests can relax and unwind, as well as an on-site bar for enjoying refreshing beverages in a vibrant atmosphere.

Comfortable Rooms with City and Ocean Views
Each room at Diego de Almagro La Serena is thoughtfully equipped with modern amenities such as a flat-screen cable TV, safety deposit box, and a private bathroom with free toiletries. Guests can also enjoy city or ocean views from their rooms, adding to the overall charm of their stay.

Convenient On-Site Dining and Family-Friendly Facilities
Guests have the convenience of dining at the hotel's on-site restaurant or ordering in-room meals. Additionally, the property offers a children's playground, laundry services, and a common seating area for relaxation. With a 24-hour front desk, assistance is always at hand for a seamless stay.

Book your stay at Hotel Diego de Almagro La Serena for a memorable and comfortable experience.

Important information:

LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

If guests do not show up on the day of arrival, all non-reimbursable fees will be charged in CPL plus a 19% tax.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for free when using an existing bed.
    Children from 9 years old to 17 years old stay for US$40 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2586 reviews
Cleanliness: 7.25
Service: 8.75
Location: 8.75
Room Quality: 7.75
Amenities: 7.25
Value for Money: 8.25
Food and Beverage: 7.75
Overall Experience: 8.25
M
Mora • solo_traveller • cl
9
2026-04-27 • via Nuitee
A
Alejandra • couple • cl
10
Excelente
Pros:

Buen trato del personal .limpieza.

2026-04-27 • via Nuitee
K
Katherine • family_with_children • cl
10
Excelente servicio
Pros:

Ubicación

Cons:

Nada

2026-04-27 • via Nuitee
V
Victor • extended_group • ro
9
Good hotel, professional staff, overpriced for the quality. They should accept debit cards.
Pros:

Large rooms, all facilities, good breakfast

Cons:

1. They do not accept debit cards for payment. This could be an issue for some passengers.
2. Overpriced when compared to other similar facilities.

2026-04-26 • via Nuitee
B
Blanca • solo_traveller • cl
5
Mala atencion
Pros:

La ubicacion

Cons:

La atención del personal de recepción. Televisor no Funcionó quedaron de arreglar el Romper y nunca sucedio. Mucho ruido del aire acondicionado. Vidrios sucios

2026-04-26 • via Nuitee
R
Rosario • solo_traveller • cl
8
Regular
Pros:

Nada

Cons:

Nada

2026-04-23 • via Nuitee
R
Rodrigo • couple • cl
10
2026-04-18 • via Nuitee
_
_Antra_ • family_with_children • cl
7
hotel comodo pero esta vez les faltó mucho
Pros:

tamaño de la habitacion, desayuno, baño

Cons:

uso frecuentemente el hotel en distintas ciudades, pero ese dia la piscina estaba sin funcionar,, tampoco las tinas tenian la gomita para darse baños de tina, tuve que pedirla, mi tv no prendio pero como era tarde preferi no llamar ni avisar, pero si uno reserva en un hotel que ya conoce, deberia estar todo en funcionamiento. Pedi habitacion con vista al mar y me dieron con vista a los food truck, cero vista al mar

2026-04-16 • via Nuitee
J
José Antonio • couple • cl
9
Buena experiencia
Pros:

La atención en la terraza externa del comedor. Todo bien y el personal muy amable

Cons:

Falta un instructivo para el buen manejo del control remoto tv

2026-04-16 • via Nuitee
G
Galvez • solo_traveller • cl
10
2026-04-15 • via Nuitee
L
Lucas • solo_traveller • ca
7
2026-04-15 • via Nuitee
F
Felipe Alvaro • solo_traveller • cl
3
Hotel grande de implementacio como cabañas de playa no se condise
Pros:

Ubicación, Parking,personal amable

Cons:

No se comprende.la cadena no cuenta con un gimnasio apto con maquinas simples ,trotadoras, caminadoras, pesas etc ,con $1.500.000 se hace un valor mínimo para la infraestructura, aire acondicionado supeditado a invierno o verano insólito en una cadena

2026-04-14 • via Nuitee
J
JORGE • solo_traveller • cl
10
2026-04-11 • via Nuitee
F
Francisco • solo_traveller • cl
10
2026-04-10 • via Nuitee
F
Francisco • solo_traveller • cl
10
Excelente.
Pros:

Excelente el personal, la cocina, la comodidad se las habitaciones, la limpieza y la ubicación. Un 10.

2026-04-10 • via Nuitee
K
karla trina • family_with_children • cl
5
Pros:

La ubicación

Cons:

El aire acondicionado nunca lo repararon,pasamos frío y porq solicite una manta me la entregaron , esa fue la solución que me entregaron.
El agua de la ducha estaba fría.

2026-04-09 • via Nuitee
C
Cecilia • family_with_children • cl
10
Finde genial
Pros:

Excelente servicio

2026-04-08 • via Nuitee
E
Eduardo • couple • cl
8
2026-04-06 • via Nuitee
H
Hector • couple • cl
8
Buen fin de semana
Pros:

El desayuno muy bueno.
La limpieza impecable
La ubicacion buenisima a pasos de l playa
la cama buenisoma

Cons:

No pude conectar la TV , al parecer no habia suficiente señal de internet, y los señores de recepcion tampoco se hicieron cargo. Es decor no pude acceder a ningun canal durante el fin de semana

2026-04-06 • via Nuitee
L
Leonel Castillos • family_with_children • cl
6
Falta mantenciom
Pros:

Ubicacion

Cons:

Camas mal estado

2026-04-06 • via Nuitee