Hotel Diego de Almagro La Serena

Hotels
8 (2484 reviews)
Avenida Francisco de Aguirre 0665 , La Serena , cl

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
Inconsistent service

Categories

Cleanliness
7.25
Multiple mentions of unclean bathrooms and overall maintenance concerns.
Service
8.75
General positive feedback regarding staff friendliness, though some negatives noted.
Location
8.75
Consistent praise for the convenient location.
Room Quality
7.75
Comments on poorly maintained rooms and inadequate amenities.
Amenities
7.25
Issues with breakfast quality and limited gym facilities.
Value for Money
8.25
Mixed opinions on quality relative to price.
Food and Beverage
7.75
Breakfast variety criticized, but some positive mentions of dining experience.
Overall Experience
8.25
General impression of satisfactory stay despite several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:26

Property Description

Outdoor Swimming Pool and On-Site Bar
Hotel Diego de Almagro La Serena boasts an inviting outdoor swimming pool where guests can relax and unwind, as well as an on-site bar for enjoying refreshing beverages in a vibrant atmosphere.

Comfortable Rooms with City and Ocean Views
Each room at Diego de Almagro La Serena is thoughtfully equipped with modern amenities such as a flat-screen cable TV, safety deposit box, and a private bathroom with free toiletries. Guests can also enjoy city or ocean views from their rooms, adding to the overall charm of their stay.

Convenient On-Site Dining and Family-Friendly Facilities
Guests have the convenience of dining at the hotel's on-site restaurant or ordering in-room meals. Additionally, the property offers a children's playground, laundry services, and a common seating area for relaxation. With a 24-hour front desk, assistance is always at hand for a seamless stay.

Book your stay at Hotel Diego de Almagro La Serena for a memorable and comfortable experience.

Important information:

LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

If guests do not show up on the day of arrival, all non-reimbursable fees will be charged in CPL plus a 19% tax.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for free when using an existing bed.
    Children from 9 years old to 17 years old stay for US$40 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2484 reviews
Cleanliness: 7.25
Service: 8.75
Location: 8.75
Room Quality: 7.75
Amenities: 7.25
Value for Money: 8.25
Food and Beverage: 7.75
Overall Experience: 8.25
R
Rojas Muñoz family_with_children cl
8
2026-02-13 via Nuitee
S
Sintia family_with_children cl
8
Pros:

Se disfrutó bien la piscina y el desayuno bien variado.

Cons:

El aseo de la habitación no era óptimo...

2026-02-13 via Nuitee
T
tudela family_with_children cl
6
Regular. Salvo el personal óptima atención. Casino muy bueno
Pros:

Griferia mala calidad. Vanitorio se pasaba por debajo el agua.

Cons:

Mala mantencion. Tuve que cambiar vehículo de posición por drenajes mal olientes.

2026-02-13 via Nuitee
J
Johnny Esteban family_with_children cl
10
2026-02-12 via Nuitee
F
Fajardo family_with_children cl
7
2026-02-12 via Nuitee
L
Luis family_with_children cl
10
2026-02-11 via Nuitee
F
Fehring family_with_children cl
7
Pros:

La ubicación

Cons:

Falta de aseo en espacios comunes

2026-02-11 via Nuitee
P
Patricia couple cl
7
2026-02-11 via Nuitee
R
ricardo family_with_children cl
7
Aceptable
Pros:

Desayuno muy bien

Cons:

Piscina estaba sucia y descuidada
Luz del baño funcionaba solo la mitad de la iluminación
No nos dejaron las habitaciones juntas y la de los niños solo tenía una cama

2026-02-10 via Nuitee
M
Miriam couple cl
8
muy agradable y sin inconvenientes
Pros:

Muy buena ubicación, la zona del Faro ahora está muy segura y entretenida. Buena calidad del desayuno.

Cons:

Buen desayuno, aunque en el horario de las 09:30 colapsaba a veces la provisión del café, leche, jugo, etc.

2026-02-10 via Nuitee
G
Glady family_with_children ca
9
Very nice, I recommend this place.
Pros:

The location, very close to the beach, the room was clean and beds very comfortable.we also enjoyed the swimming pool. The breakfast is very good.

Cons:

I missed a kettle and a coffee maker, I usually enjoy a cup of tea in the evening.

2026-02-10 via Nuitee
H
Hans solo_traveller cl
9
2026-02-09 via Nuitee
J
José couple cl
8
Muy agradable y confortable
Pros:

Habilitación confortable y buen desayuno

Cons:

Todo bien

2026-02-09 via Nuitee
P
Pablo family_with_children cl
8
2026-02-09 via Nuitee
G
Galvez solo_traveller cl
10
Pros:

Sector..

Cons:

Nada..

2026-02-08 via Nuitee
H
Herman family_with_children cl
4
2026-02-08 via Nuitee
R
RAUL family_with_children cl
10
Vacaciones
Pros:

Limpieza , restoran . Comodidad .

Cons:

Hay que hacer mantencion a la piscina. Los cubitos de azulejo y las barandas se están desprendiendo . En el exterior del edificio hay que realizar mantencion en marcos de ventana con óxido

2026-02-08 via Nuitee
C
Casilda solo_traveller es
10
Pros:

El personal muy amable. La habitación y el baño limpios y espaciosos, muy agradables. El desayuno muy bueno.

Cons:

El gimnasio son una bici y una elíptica unicamente.

2026-02-08 via Nuitee
G
gabriela solo_traveller cl
8
Lo necesario
Pros:

Cómodo y funcional

Cons:

Internet no estuvo bien
Poco control en el estacionamiento

2026-01-31 via Nuitee
J
Jhon family_with_children cl
10
Excelente ubicacion, buenos servicios y pero mal café
Pros:

Ubicado al lado del faro histórico de la ciudad y de una playa de blancas arenas, es ideal si vas de vacaciones o si vas de paso. Siempre volvemos!

Cons:

Deberían mejorar el café del desayuno, simple y desabrido. Todo lo demás, excelente!

2026-01-31 via Nuitee