Comfort Inn & Suites Moore - Oklahoma City

Hotels
•
Comfort Suites
8.4 (331 reviews)
1401 N Moore Avenue , Oklahoma City , US
+1 405-735-6200

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Good location near highway and mall
Clean rooms reported by many guests
Comfortable beds and spacious rooms
Friendly and helpful staff / strong management
Good value / affordable price
Indoor pool and quiet environment (when available)
Cons:
Inconsistent cleanliness (sticky floors, hair, stains, bugs, smoke smell)
Breakfast quality highly inconsistent / often poor
Pool issues (cold, crowded) and poorly equipped gym
Ice machines empty; vending machines old
Door lock / key card problems and occasional elevator issues
Serious guest complaint about owner confronting ESA (pet policy enforcement)
Narrow parking

Categories

Cleanliness
7.5
Mixed reports: many guests noted very clean rooms, but several reported dirty bathrooms (stains, hair), bad smells (smoke), and occasional bugs.
Service
9.2
Generally praised: staff and front desk frequently described as friendly and helpful; manager behavior during training highlighted positively. One notable negative incident with an owner over an ESA was reported.
Location
9
Consistently positive: convenient location near highway, mall, restaurants and walkable areas; frequently mentioned as a strong point.
Room Quality
8.5
Rooms often described as clean, spacious and modern with comfortable beds, though a few guests noted firm mattresses, sticky floors, door lock/key card issues, and refreshment-area spills.
Amenities
7.2
Mixed to below-average: indoor pool and basic amenities exist, but guests reported a freezing pool, crowded/overused pool, poorly equipped gym, empty ice machines, old vending machines, and narrow parking.
Value for Money
9
Many guests commented that the price was very good or exceptional value for what was offered.
Food and Beverage
7
Highly mixed: some guests praised the breakfast as very good, while multiple reviews called breakfast options poor or horrible and noted inconsistent quality.
Overall Experience
9.8
Overall stays are frequently described positively—clean rooms, friendly staff, good location and value—though significant isolated issues (cleanliness problems, breakfast quality, a serious ESA dispute) affected some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:42

Property Description

Convenient Location
Located just a short distance from major attractions like Chesapeake Energy Arena and Oklahoma City National Memorial, Comfort Inn & Suites Moore - Oklahoma City offers the perfect base for exploring the city.

Family-Friendly Accommodation
With spacious family rooms and a range of amenities, our 2-star hotel is ideal for families looking for a comfortable and convenient stay in Moore.

Relaxation and Recreation
Take a dip in our indoor pool or unwind in the seating area available in select units. Whether you're here for leisure or business, find everything you need for a relaxing stay.

Book your stay at Comfort Inn & Suites Moore - Oklahoma City now and experience comfort and convenience at its best.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OKC

Location

Guest Reviews

8.4
Based on 331 reviews
Cleanliness: 7.5
Service: 9.2
Location: 9
Room Quality: 8.5
Amenities: 7.2
Value for Money: 9
Food and Beverage: 7
Overall Experience: 9.8
A
Angela • couple • us
10
Pros:

Location was great. Right off of highway, next to Woodland Hills Mall, and only a couple hours from Oklahoma Surgical Hospital. All the things we needed.

Cons:

Had to leave early to get to the hospital and was NPO so did not get to stay for breakfast.

2026-10-29 • via Nuitee
C
Cynthia • family_with_children • us
8
2026-10-28 • via Nuitee
R
Ricky • couple • us
3
2026-10-16 • via Nuitee
M
Marcelle • solo_traveller • us
9
Clean and spacious room for a decent price.
Pros:

The room was very clean and spacious. Staff was wonderful. Bathroom was great. There were places to eat and walkable distance. I thought the price was great too.

2026-10-10 • via Nuitee
H
Holt • solo_traveller • us
8
Pros:

Staff was friendly, thermometer was clean and comfortable.

Cons:

The locking mechanism on the door was in need of repair or replacement.

2026-10-07 • via Nuitee
S
Stan • solo_traveller • us
9
Excellent
Pros:

Coffee maker was broken

2026-10-07 • via Nuitee
P
Paul • couple • us
10
2026-09-10 • via Nuitee
A
Alicia • couple • us
10
2026-09-09 • via Nuitee
R
romelia • solo_traveller • us
10
2026-09-08 • via Nuitee
E
Eric • couple • us
6
slept good showered good ate like shit
Pros:

the bed was comfy, room was nice and modern, bathroom was nice

Cons:

elevator kinda suck
breakfast sucked
never had ice in ice machines
vending machines drinks tasted old

2026-09-07 • via Nuitee
S
Susanne • solo_traveller • us
9
Great OU game stay spot!
Pros:

Clean, pleasant, quiet, friendly

Cons:

Parking lot is narrow

2026-09-06 • via Nuitee
J
Janice • solo_traveller • us
10
Pros:

The manager was training a new employee. I was so impressed with the way she was speaking to her and explaining things. The mark of a great manager. Both the manager and all the staff were very friendly. ITS was also clean and comfortable. I would definitely stay again.

2026-09-06 • via Nuitee
I
Inez • solo_traveller • us
7
Pros:

Good location

Cons:

Breakfast options were very poor

2026-09-06 • via Nuitee
B
Brittanie • couple • us
6
Pros:

Breakfast was great! Room was a great size to accommodate my family.

Cons:

The bathroom floor was sticky and had someone else's hair all over it & the refreshment area in the room was soaked from someone's ice bucket.

2026-09-03 • via Nuitee
R
Ruby • family_with_children • us
10
2026-09-01 • via Nuitee
D
Donald • couple • us
10
Exceeded my expectations Highly recommend.
Pros:

Everything from the parking to the lobby area to the room and the indoor pool, dining area was exceptional.
This place was by far the best place we stayed out of 5. Staff was very friendly and helpful and all the facilities were clean and neat. Breakfast was very good. This place is an exceptional value highly recommend.

Cons:

Can’t think of anything.

2026-08-22 • via Nuitee
A
ALLISON • couple • us
7
2026-08-20 • via Nuitee
L
Larissa • solo_traveller • us
9
Pros:

Nice location

2026-08-11 • via Nuitee
N
Nix • solo_traveller • us
1
Won't stay here again!
Pros:

Nothing. Started off ok. Stayed 2 nights.

Cons:

Was berated by the owner for having my ESA animal in the room. He argued the law with me saying my animal wasn't a service animal and that all ESA were not considered service animals. Tried charging me 300$ when I informed staff upon arrival of my ESA and was told by 2 separate employees it was OK. Only upon the owner seeing me load up at checkout iscwhen it became an issue! Breakfast was horrible, bathroom was disgusting.

2026-08-08 • via Nuitee
B
brenda • family_with_children • us
4
Great front desk personnel, but poor quality of hotel bad smell and not clean!
Pros:

The location was perfect!! Around a lot of food and stores.

Cons:

Honestly the smell as soon as I walked in my room it smelled horrible like smoke, our bathtub was not clean there where a lot of stains on the wall to where you can see it hadn't been cleaned properly. Found two bugs on one of the tables and two bugs on one of the pillows!

2026-08-03 • via Nuitee