Sam So Boutique Villa

Hotels
Independent
8.8 (20 reviews)
890, Wat Bo Village, Sangkat Salakamreuk, Siem Reap, 93017 , Siem Reap , KH

Facilities

Area shuttle (surcharge)
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Picnic area
See all facilities

Review Highlights

Cons:
Poor cleanliness
No air conditioning
Bugs in room
Rude owner
No refund policy
Poor room quality
Unjustified price

Categories

Cleanliness
2
Negative reviews highlighted cleanliness issues such as bugs and lack of maintenance.
Service
2
Guests expressed dissatisfaction with the service, mentioning rude behavior from the owner and refusal to refund.
Location
5
Location feedback was not provided in the review.
Room Quality
1
Poor room quality due to lack of air conditioning and bugs.
Amenities
5
Amenities feedback was not provided in the review.
Value for Money
2
Guests felt the price was not justified due to the poor conditions and lack of amenities.
Food and Beverage
5
Food and beverage feedback was not provided in the review.
Overall Experience
2.5
Overall experience was extremely negative, leading guests to switch to a different hotel and seek a refund.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-07-31 16:04

Property Description

Luxurious Amenities
Enjoy the outdoor pool, bicycles for rent, restaurant, bar/lounge, and room service at Sam So Boutique Villa.

Convenient Services
Benefit from complimentary Wi-Fi, concierge services, area shuttle, airport shuttle, business center, and 24-hour front desk.

Comfortable Accommodations
Relax in air-conditioned rooms with private pools, flat-screen TVs, safes, and daily housekeeping.

Book your luxurious stay at Sam So Boutique Villa in Siem Reap now to experience unparalleled comfort and convenience.

Important information:

  • No pets and no service animals are allowed at this property.
  • A car is recommended for transportation to and from this property.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

8.8
Based on 20 reviews
Cleanliness: 2
Service: 2
Location: 5
Room Quality: 1
Amenities: 5
Value for Money: 2
Food and Beverage: 5
Overall Experience: 2.5
I
Isabelle SADAUNE couple fr
10
Un ravissant hôtel au calme à 10 minutes à pied du centre ville de Siem Reap
Pros:

- L'accueil et le côté familial : On se sent vite à l'aise.
- La gentillesse du personnel (mention spéciale au monsieur qui a le tuk tuk).
- La piscine dans la verdure
- La proximité du centre ville (10 minutes à pied)
- La décoration et la taille de la chambre
- La climatisation
- La possibilité de faire garder nos bagages jusqu'au soir le dernier jour (jusqu'à notre bus de nuit)
- La possibilité de louer moto, service de lingerie... par l'intermédiaire de la patronne
- La tranquillité de l'hôtel (par rapport à l'effervescence de la ville)
- La proximité de l'école
- La ville de Siem Reap très agréable
- La réception ouverte 24/24

Cons:

- Rien, tout était parfait.

2026-02-24 via Nuitee
I
Isabelle SADAUNE couple fr
10
2026-02-24 via Nuitee
M
MARION couple fr
8
Super !
Pros:

Le personnel est adorable. On s'y est vraiment sentis bien ici ! L'hotel est très calme, un peu reculé mais facilement accessible à pieds dans le centre, loin de l'agitation. Nous ça nous a parfaitement convenu ! Le petit déjeuner est simple mais très bien aussi. On a pu booké avec le propriétaire de l'hotel la visite des temples au lever de soleil, c'était top de pouvoir s'organiser comme on le souhaitait. La piscine est un + mais très froide à cette période attention ahah. Notre chambre était spacieuse avec un grand balcon.

Cons:

La propreté pourrait être améliorée, beaucoup de fourmis dans les toilettes et chambre. L'eau chaude de la douche qui varie beaucoup.

2026-01-08 via Nuitee
J
Jo extended_group au
8
Overall a nice stay with a short walk to Pub street for eateries
Pros:

Facilities were good with great pool area. Large bed and comfortable room
Ordered dinner through Sam So menu on first night which came very quickly This was outsourced from local restaurant
The food was great that evening and morning had a good generous breakfast too
The staff were so friendly and helpful.
They organised a trip for us to Angkor Wat by tuk tuk with Me T - he could not have been more helpful as well

Cons:

Due to high humidity in Siem Reap, there was a little mould on shower area

2025-12-27 via Nuitee
M
Martina extended_group cz
10
Pros:

Velice milý a vstřícný personál, vyšli nám vstříc se všemi požadavky. Osobní uvítání od majitele hotelu i rozloučení při našem odjezdu. Krásný, čistý bazén s masážními tryskami. Výborné snídaně. Hotel je starší, udržovaný, velice dobře architektonicky zvládnutý. Pokoje jsou prostorné a pohodlné.

2025-12-04 via Nuitee
F
Frenchfirebird solo_traveller it
9
Pros:

Posizione tranquilla, staff simpatico e disponibilissimo, piscina!

2025-10-20 via Nuitee
D
Deepak partner
2
Pros:

Due to condition of hotel we didn't stay. As soon as we went in room we found no Air condition, bugs were flying all over and no elevator. Owner was very rude and she refused to refund us. Immediately we left and moved in to different hotel. I urge Expedia to refund us.

2025-02-27 via Nuitee
P
Patrick young couple ie
9
Superb
Pros:

Good quiet location on a quiet street, but only a few mins walk to lots of restaurants.
Staff were extremely friendly and helpful, arranging tuk tuks, taxis, etc.
Pool area was very nice.

Cons:

Could have been a little cleaner - bathroom had lots of cobwebs and dust

2025-02-16 via Nuitee
K
Kanaka partner
10
Pros:

Sam So Villa was a cozy clean place. The staff were very friendly and nice people. They were very attentive to the guests needs and was very hospitable. This place was very close to the old market and the night market.
Shopping and restaurants was walkable distance. Keep up the good work Devi, Mr.T and other staff.
Definitely I would recommend this place.

2025-01-23 via Nuitee
S
Surendra solo traveller gb
8
Met my expectations,good value for money, staff always ready to help
Pros:

Excellent manager and staff, especially Ti. Helpful in collating and providing local information and arranging booking for local tours.

Cons:

The toilet door was not shutting properly

2025-01-19 via Nuitee
D
David partner
10
Pros:

Staff very friendly, helpful

2025-01-14 via Nuitee
S
Serena
10
Pros:

The reception by owner and staff was very good. The place is hidden among local houses which was a surprise and not among other hotels. People were friendly. The vote is nice in appearance. Some updates on amenities and fixing of older things would help.

2025-01-12 via Nuitee
J
Joseph
6
Pros:

I didnt get housekeeping the first day. The second day they didn't come. Day three i asked and they made my bed. No towels, no garbage pick up, no water or coffee left.

I went down to ask for towels and garbage pick up but they didn't understand.

I brought my own garbage down one day and had to get toilet paper another.

2024-12-22 via Nuitee
G
Guillermo
10
Pros:

The staff here was so kind! They helped with everything from tours, laundry, and booking transportation. There is the option to rent scooters, gas and electric, for day use. About the rooms, are spacious and kept clean. I would recommend staying here to anyone!

2024-12-12 via Nuitee
S
Shawn
10
Pros:

Tai Vie and here staff were great. Helped us with activities to do. Went above and beyond when helping us doing a day trip to the Waterfalls and then transferring to the airport for an evening flight.
Location is a down a small road but safe area.
Not too far from Pub Street.
Very quiet location.
Breakfast was very simple but okay.

Excellent for the Price.

2024-11-23 via Nuitee
L
Lana partner
10
Pros:

It was our first time in Siem Reap. It took an hour , by Grab taxi, to get to the hotel. Like all the others. We just forgot the hotel management could arrange transportation to and from the hotel.
Our expectation was not so high regarding the place. We were, however, blown away by the kindness and service provided by each employee, Mr. T was always at his feet making sure we were comfortable. The owner, was welcoming and ready to help. She even took time to bid us farewell. The room was so clean, amenities provided. Bed was comfortable.
Breakfast was quite generous and excellent
They always served mango and dragon fruit after each heavy meal.
Shuttle service provided to the airport was fair.
The owner even offered us a variety of excursions that were reasonably priced with pick up at the hotel. We booked even the night before the tour.
Our departure flight was at night. The owner allowed us to check out as late as 12 noon and leave our luggages while we strolled the city and watched the yearly boat parade. When we arrived at the hotel we were offered cold bottle water which we weren’t charged for. We didn’t even ask for it. We left at 5 pm satisfied and thankful for such a memorable trip.

2024-11-14 via Nuitee
E
Eugene
10
Pros:

This is a great property. Its nothing special no a 5 star but the people are so awesome and friendly. They want to help

2024-10-19 via Nuitee
C
Christina young couple ie
10
Excellent
Pros:

Excellent facilities, very friendly staff, good location.

2024-08-19 via Nuitee
N
Ngor young couple kh
2
Very poor
2024-05-22 via Nuitee
J
Jorge solo traveller br
5
Passable
2024-05-13 via Nuitee