Sam So Boutique Villa

Hotels
Independent
8.8 (20 reviews)
890, Wat Bo Village, Sangkat Salakamreuk, Siem Reap, 93017 , Siem Reap , KH

Facilities

Area shuttle (surcharge)
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Picnic area
See all facilities

Review Highlights

Cons:
Poor cleanliness
No air conditioning
Bugs in room
Rude owner
No refund policy
Poor room quality
Unjustified price

Categories

Cleanliness
2
Negative reviews highlighted cleanliness issues such as bugs and lack of maintenance.
Service
2
Guests expressed dissatisfaction with the service, mentioning rude behavior from the owner and refusal to refund.
Location
5
Location feedback was not provided in the review.
Room Quality
1
Poor room quality due to lack of air conditioning and bugs.
Amenities
5
Amenities feedback was not provided in the review.
Value for Money
2
Guests felt the price was not justified due to the poor conditions and lack of amenities.
Food and Beverage
5
Food and beverage feedback was not provided in the review.
Overall Experience
2.5
Overall experience was extremely negative, leading guests to switch to a different hotel and seek a refund.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-07-31 16:04

Property Description

Luxurious Amenities
Enjoy the outdoor pool, bicycles for rent, restaurant, bar/lounge, and room service at Sam So Boutique Villa.

Convenient Services
Benefit from complimentary Wi-Fi, concierge services, area shuttle, airport shuttle, business center, and 24-hour front desk.

Comfortable Accommodations
Relax in air-conditioned rooms with private pools, flat-screen TVs, safes, and daily housekeeping.

Book your luxurious stay at Sam So Boutique Villa in Siem Reap now to experience unparalleled comfort and convenience.

Important information:

  • No pets and no service animals are allowed at this property.
  • A car is recommended for transportation to and from this property.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

8.8
Based on 20 reviews
Cleanliness: 2
Service: 2
Location: 5
Room Quality: 1
Amenities: 5
Value for Money: 2
Food and Beverage: 5
Overall Experience: 2.5
D
Deepak partner
2
Pros:

Due to condition of hotel we didn't stay. As soon as we went in room we found no Air condition, bugs were flying all over and no elevator. Owner was very rude and she refused to refund us. Immediately we left and moved in to different hotel. I urge Expedia to refund us.

2025-02-27 via Nuitee
K
Kanaka partner
10
Pros:

Sam So Villa was a cozy clean place. The staff were very friendly and nice people. They were very attentive to the guests needs and was very hospitable. This place was very close to the old market and the night market.
Shopping and restaurants was walkable distance. Keep up the good work Devi, Mr.T and other staff.
Definitely I would recommend this place.

2025-01-23 via Nuitee
D
David partner
10
Pros:

Staff very friendly, helpful

2025-01-14 via Nuitee
S
Serena
10
Pros:

The reception by owner and staff was very good. The place is hidden among local houses which was a surprise and not among other hotels. People were friendly. The vote is nice in appearance. Some updates on amenities and fixing of older things would help.

2025-01-12 via Nuitee
J
Joseph
6
Pros:

I didnt get housekeeping the first day. The second day they didn't come. Day three i asked and they made my bed. No towels, no garbage pick up, no water or coffee left.

I went down to ask for towels and garbage pick up but they didn't understand.

I brought my own garbage down one day and had to get toilet paper another.

2024-12-22 via Nuitee
G
Guillermo
10
Pros:

The staff here was so kind! They helped with everything from tours, laundry, and booking transportation. There is the option to rent scooters, gas and electric, for day use. About the rooms, are spacious and kept clean. I would recommend staying here to anyone!

2024-12-12 via Nuitee
S
Shawn
10
Pros:

Tai Vie and here staff were great. Helped us with activities to do. Went above and beyond when helping us doing a day trip to the Waterfalls and then transferring to the airport for an evening flight.
Location is a down a small road but safe area.
Not too far from Pub Street.
Very quiet location.
Breakfast was very simple but okay.

Excellent for the Price.

2024-11-23 via Nuitee
L
Lana partner
10
Pros:

It was our first time in Siem Reap. It took an hour , by Grab taxi, to get to the hotel. Like all the others. We just forgot the hotel management could arrange transportation to and from the hotel.
Our expectation was not so high regarding the place. We were, however, blown away by the kindness and service provided by each employee, Mr. T was always at his feet making sure we were comfortable. The owner, was welcoming and ready to help. She even took time to bid us farewell. The room was so clean, amenities provided. Bed was comfortable.
Breakfast was quite generous and excellent
They always served mango and dragon fruit after each heavy meal.
Shuttle service provided to the airport was fair.
The owner even offered us a variety of excursions that were reasonably priced with pick up at the hotel. We booked even the night before the tour.
Our departure flight was at night. The owner allowed us to check out as late as 12 noon and leave our luggages while we strolled the city and watched the yearly boat parade. When we arrived at the hotel we were offered cold bottle water which we weren’t charged for. We didn’t even ask for it. We left at 5 pm satisfied and thankful for such a memorable trip.

2024-11-14 via Nuitee
E
Eugene
10
Pros:

This is a great property. Its nothing special no a 5 star but the people are so awesome and friendly. They want to help

2024-10-19 via Nuitee
S
Sigrid
10
Relaxing and enjoyable
Pros:

Enjoyable and relaxing stay. The staff were excellent, friendly and charming. I met Sam So and his wife and they were an absolute delight! Highly recommend.

2023-06-18 via Nuitee
C
Candice partner
10
Pros:

Sam so boutique is extremely convenient and peaceful. The owners are lovely and would share with you the best contacts to have a wonderful journey in Angkor and Siem Reap. If you are looking for a place owned by Cambodian people, who truly love their community, it’s the place.

2023-01-27 via Nuitee
V
Verified traveler
8
hotel
Pros:

Excellent hospitality- staff are super friendly and go out of their way to help you. They arranged for a airport transfer and transportation during our stay. The hotel is in a great location on a quiet street but only a 10 minute walk to the city centre. Cute pool, but very cold!! Hotel could use a bit of freshening up but overall good value for price and location/staff can’t be beat!

2020-01-05 via Nuitee
V
Verified traveler self
10
Pros:

Small so you have"personal" service. All staff and the owner of the property are great.

2019-11-25 via Nuitee
V
Verified traveler
10
Perfect stay and perfect price!
Pros:

Fanstastic hotel! Owners and staff went out of the way to help with trips, special arrangements, transfers, etc. The room was larger, beautiful and an unbelievable price for the quality and location.

2019-09-13 via Nuitee
V
Verified traveler partner
10
Pros:

We had a great time, the staff and the owner were super nice and helpful, we loved the swimming pool and patio, the room was great and really clean and it’s close to everything while being quiet!

2019-08-08 via Nuitee
S
Skye
10
Great stay
Pros:

We loved our stay here! Although it is a little difficult to find (our taxi dropped us off in the wrong hotel) once you navigate the small back roads to find it it is very charming. Service was excellent and the room was charming. The shower was particularly memorable with gorgeous landscaping. It is an easy 5-10 minute walk from everything but away from the noise in a more local setting. Be prepared for children to high five you as you walk past the local school next door and to wake up to roasters roasting in the morning.

2019-07-19 via Nuitee
V
Verified traveler friends
8
Pros:

The hotel itself is good, a bit dusty but acceptable because over there is very dusty so it couldn’t be possible to clean very clean! They have one way pick up from the airport which at first they said they have two way so make sure you talk to them well

2019-06-15 via Nuitee
I
Izzie
8
Nice Hotel in Quiet Area
Pros:

The staff were so lovely and helpful, we would happily stay there again. It is only a five minute walk to a main road and very easy to get a tuk tuk anywhere from there. Only downside was that being away from the main area was that at night there were dogs from neighbours that were not always friendly. We always got a tuk tuk home.

2018-03-26 via Nuitee
T
Teresa
10
Best boutique hotel in Siem Reap.
Pros:

Sam So Boutique is a hidden jem. It’s tucked away with a 10 minute walk or short tuk tuk ride to Pub Street. It is a little oasis away from the bustle and scooters. Extremely clean, modern and safe the staff are very attentive and kind. We felt well cared for here. I highly recommend this place. The pool is clean and a lovely way to cool down after a long day of temple visiting. The AC kept our room comfortable & the firm mattress was fantastic. The breakfast was simple & filling. Eggs & bacon or ham to order & fresh fruit, toast, cereal, juice & the ever present (in Cambodia)Nescafé coffee available in a buffet.

2018-02-21 via Nuitee
P
Peter
10
A Quiet Oasis
Pros:

Sam So is a great place to stay , very private & out of the way , Great Friendly & Happy Staff , Great Breakfast , Just far enough from Pub St only a short walk , Pool is unreal.

2018-01-11 via Nuitee