The Pembroke

Hotels
7.4 (392 reviews)
17 Banks Street , Blackpool , gb

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Restaurant
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Ironing service
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Poor cleanliness
Subpar food quality

Categories

Cleanliness
6.35
Rooms were generally dirty and had issues such as soiled mattresses and unclean facilities.
Service
8.85
Staff were frequently mentioned as friendly and helpful, providing positive interactions.
Location
8.85
The location was highlighted positively, being close to amenities and attractions.
Room Quality
6.35
Rooms were described as small, dated, or cluttered with some facilities not functioning.
Amenities
7.35
Some amenities like TV and breakfast had issues but others were acceptable.
Value for Money
7.85
Value was subjective, with some mentioning it was good, but breakfast costs seemed high for quality.
Food and Beverage
5.85
Breakfast was consistently criticized for its poor quality and lack of options.
Overall Experience
7.75
Experience was mixed, with highlights in service and location contrasting with cleanliness and food issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:02

Property Description

Charming Family-Run B&B near Blackpool Promenade

Cozy En Suite Rooms: Enjoy comfortable stays in rooms equipped with Freeview TV, tea/coffee facilities, and a hairdryer in the en suite bathroom.

Delicious Breakfast: Start your day with a freshly cooked full English breakfast served between 08:30 and 09:30.

Convenient Location: Just steps away from Blackpool's Promenade, North Pier, Winter Gardens, and the renowned Blackpool Tower. Explore the city easily with nearby tram stations.

Experience a delightful stay at The Pembroke. Book now for a memorable Blackpool getaway!

Important information:

Please note that this property cannot accommodate hen and stag parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.4
Based on 392 reviews
Cleanliness: 6.35
Service: 8.85
Location: 8.85
Room Quality: 6.35
Amenities: 7.35
Value for Money: 7.85
Food and Beverage: 5.85
Overall Experience: 7.75
S
Simon • solo_traveller • gb
6
2026-01-28 • via Nuitee
M
Mandy • extended_group • gb
10
2026-01-19 • via Nuitee
D
Diane • couple • us
10
Pros:

Great day really enjoyed it.

2026-01-19 • via Nuitee
C
Curtis • solo_traveller • gb
1
2026-01-15 • via Nuitee
J
June • family_with_children • gb
5
2026-01-12 • via Nuitee
P
Peter • family_with_children • gb
10
2026-01-11 • via Nuitee
S
Scott oxton • couple • gb
10
2026-01-02 • via Nuitee
L
Lizzy • solo_traveller • gb
7
Pros:

The staff team are lovely .

Cons:

It was a little cluttered as there is a refurbished going on.

2026-01-02 • via Nuitee
M
Maxine • couple • gb
8
2025-12-29 • via Nuitee
M
martin • family_with_children • gb
10
Pros:

Excellent warm comfy clean room and owner was very helpful

2025-12-07 • via Nuitee
S
Sonia • family_with_children • gb
3
Pros:

Location and a nice pub/restaurant at the end of the street

Cons:

Just uncared for rooms

2025-12-03 • via Nuitee
L
LORRAINE • couple • gb
8
Cost place to enjoy Blackpool nightlife
Pros:

By great !location for Backpool nightlife

Cons:

Tv needs a new aerial

2025-11-27 • via Nuitee
A
adrian • family_with_children • gb
6
Pros:

Good location

Cons:

Room was very small good job I didn't have a cat with me

2025-11-24 • via Nuitee
K
katie • extended_group • gb
5
Stayed with friends, both tvs in the rooms not working host was lovely
Pros:

Perfect location

Cons:

Very dated could do with an upgrade tvs in the rooms not working

2025-11-23 • via Nuitee
J
John • couple • gb
7
Value for money
Pros:

Clean and good location.

Cons:

Tv reception poor

2025-11-23 • via Nuitee
J
John • couple • gb
3
Great location, poorly managed accomodation.
Pros:

Location

Cons:

Smelled damp constantly
Room was generally dirty
Toilet seat broken, reported but not repaired
Toilet pipes vibrated loudly when flushed so couldn’t use it during the night
Run out of sugar for drinks, wasn’t re-supplied
Paper hanging off ceiling
Mattress extremely bumpy and uncomfortable
No headboard on the bed
Unwatchable TV - not enough signal

2025-11-16 • via Nuitee
J
John • couple • gb
6
Just about pleasant .won't be stopping again.
Pros:

Met by a lovely woman when arrived help us to the room. Place was clean and smelt good.parking a nightmare but not thier fault. Got first floor room as requested.

Cons:

Room was really small.shower cubicle not for a big person. Breakfast very poor.only available on Sunday morning.one rasher of bacon like cardboard. One sausage, one hashbrown,one egg ,one mushroom .and beans all overcooked not worth £10extra.

2025-11-10 • via Nuitee
K
Kevin • family_with_children • gb
7
2025-11-06 • via Nuitee
P
philip • couple • gb
6
Good 👍
Pros:

Breakfast was poor room was clean staff couldn't do enough to please. Shower was very clean 👌 would consider using again. But would go somewhere else for Breakfast

Cons:

Obviously the breakfast good

2025-10-26 • via Nuitee
S
Steven • solo_traveller • gb
4
Friendly staff. Horrible bed.
Pros:

Location is great and friendly welcome from staff

Cons:

Bed was old and uncomfortable - could feel the springs. Mattress was heavily soiled and bed was not cleaned (hairs on the sheets).

Whole room felt old and decrepit... Window wouldn't shut properly, electric oil heater in room despite radiator, floor squeaking, noisy extractor fan in bathroom etc.

Family were staying across street at fully booked hotel and I was only guest here, which tells its own story. Was cheap, but would have paid more for a clean bed.

2025-10-19 • via Nuitee