Home2 Suites by Hilton Houston Willowbrook

Hotels
•
Home2 Suites by Hilton
9 (296 reviews)
7815 Willow Chase Boulevard , Houston , us
+1 281-897-8200

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Cons:
Dirty rooms
Poor breakfast options

Categories

Cleanliness
7.33
Guests reported dirty rooms, hair on towels, and unclean elevators.
Service
9.8
Staff were friendly and helpful, despite some issues with communication.
Location
9.84
Convenient location for proximity to the hospital.
Room Quality
8.79
Rooms were described as spacious and comfortable, but some had issues.
Amenities
9.82
Guests appreciated the mini-kitchen and space in the rooms.
Value for Money
9.78
Considering the spacious rooms and amenities, it offers decent value.
Food and Beverage
8.33
Breakfast options were lacking, with comments on the self-service biscuit bar.
Overall Experience
8.3
Mixed reviews with some negative experiences impacting the overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:52

Property Description

Modern Amenities
Home2 Suites by Hilton Houston Willowbrook offers non-smoking rooms with free WiFi, flat-screen TVs, and air conditioning. Guests can enjoy the outdoor swimming pool, fitness centre, and hot tub during their stay.

Convenient Location
Situated near CityCentre Plaza, this 3-star hotel is conveniently located just a short drive from popular attractions like Memorial Park and Houston Arboretum and Nature Center. The George Bush Intercontinental Airport is also easily accessible, making travel a breeze for guests.

Family-Friendly Accommodation
With spacious family rooms available, this hotel is perfect for guests traveling with children. The 24-hour front desk, business centre, and safety deposit boxes provide added convenience and peace of mind for families during their stay.

Experience comfort and convenience at Home2 Suites by Hilton Houston Willowbrook. Book your stay now for a memorable trip to Houston.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Location

Guest Reviews

9
Based on 296 reviews
Cleanliness: 7.33
Service: 9.8
Location: 9.84
Room Quality: 8.79
Amenities: 9.82
Value for Money: 9.78
Food and Beverage: 8.33
Overall Experience: 8.3
S
Sarah • couple • us
8
2026-08-10 • via Nuitee
R
Ronald • couple • us
5
Average
Pros:

Just ok

Cons:

Computers down
TV not working well

2026-08-02 • via Nuitee
J
Jennifer • family_with_children • us
10
Wonderful
Pros:

Clean and very friendly

Cons:

There wasn’t any dislikes

2026-07-20 • via Nuitee
J
Jennifer • family_with_children • us
10
2026-07-20 • via Nuitee
W
Walker • solo_traveller • us
10
Sabbatical Stacation Getaway
Pros:

The cleanliness, breakfast was good, hearty, along with set up. The staff was nice, pleasant, nd professional

2026-07-08 • via Nuitee
D
David • couple • us
9
2026-06-07 • via Nuitee
J
Janelise • couple • us
7
Staff was very nice. Location awesome
Pros:

Location

Cons:

Need more breakfast items. Remodeling Renovations was in the works

2026-05-02 • via Nuitee
K
Kiara • couple • us
6
Overall it was a decent stay
Pros:

Liked that it was near everything!

Cons:

The construction that was going on, on our floor.

2026-04-27 • via Nuitee
V
Vanuvito • couple • us
4
2026-04-02 • via Nuitee
S
Sandra • couple • us
9
2026-03-23 • via Nuitee
R
Rita • couple • us
8
Cons:

Was charged a $65 deposit after messaging them a day prior to see if a deposit was needed and the answer was no.

2026-03-19 • via Nuitee
F
Francisco • family_with_children • us
4
2026-03-18 • via Nuitee
V
Victor • couple • us
9
Enjoyed my stay
Pros:

Good location and price

2026-03-16 • via Nuitee
K
Kim • family_with_children • us
9
2026-03-15 • via Nuitee
T
Trameika • couple • us
1
I won’t be staying here ever again.
Pros:

All amenities were closed during my stay. The property was dirty due to construction. My sink was stopped up and I let the front desk know the first day and it never got fixed. No room service until I called and asked for the room to be cleaned. Everything was terrible. Mold in drains.

Cons:

Everything.

2026-03-04 • via Nuitee
O
Ortega • family_with_children • us
9
Good
Pros:

Good

Cons:

Nothing

2026-01-19 • via Nuitee
W
Wilfredo • solo_traveller • us
10
Exelente
Pros:

Si

Cons:

Todo bien

2026-01-17 • via Nuitee
W
Wilfredo • family_with_children • us
10
2025-12-29 • via Nuitee
D
Discover747288 • Couples
2
First visit to Houston and was the worst
Pros:

Our room was full of ants. We were in room 334. Moved us to Room 332 and it has a loud hvac unit. We Got no sleep. Had to be at the airport at 5 a.m. Had to get up at 3 a.m. for this flight. Got no sleep and no one at the front desk ever answered our calls. I’ll take that back. They only answered the first time for the ants in the first room. This was the worst trip ever and my very first time in houston. The hotel lobby furniture has rips and tears. Not very appealing to the eyes if this is the first thing a guest sees.

2025-12-24 • via Tripadvisor
P
Patty • couple • us
9
We were here because of proximity to hospital and this was a great and convenient place to stay.
Pros:

Although this wasn't a new hotel it was very clean. We booked a suite and it was really roomy and included a desk, sofa and mini-kitchen. The beds were super comfortable! It seemed very well constructed because you couldn't hear other guests in next door rooms. We appreciated the water pressure in the shower also. The staff were friendly and helpful.

Cons:

Nothing

2025-11-27 • via Nuitee