Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Spacious rooms
Cons:
Cleanliness issues
Maintenance required
Limited amenities

Categories

Cleanliness
7.58
Some reviews mention the need for repairs and cleanliness issues in certain areas.
Service
8.55
Staff mentioned as very friendly and helpful in multiple reviews.
Location
8.59
Consistently described as beautiful and advantageous for various activities.
Room Quality
7.54
Rooms are spacious and generally clean, but some comments on maintenance are noted.
Amenities
7.57
Some amenities are lacking or in need of repair, as mentioned in reviews.
Value for Money
8.03
Overall good value, but some noted issues with some facilities reducing perceived value.
Food and Beverage
8.08
Mixed reviews on dining due to staff attention and food availability during off-peak.
Overall Experience
8.05
General positive sentiment with some notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 07:58

Property Description

Unique Toboggan Run:
Experience the thrill of a toboggan run at our quietly located hotel just a short walk from Riol's center.

Diverse Lodging Options:
Choose from a variety of lodging options including sleeping barrels, holiday homes, chalets, and modern hotel rooms - ensuring a unique stay for every guest.

Scenic Dining Experience:
Indulge in regional specialties at our stylish restaurant with a spacious terrace offering stunning views of the Moselle vineyards.

Experience the perfect blend of adventure and relaxation at Statt Hotel Triolago - M13 Hotel. Book now for an unforgettable stay.

Important information:

Please let Hotel Restaurant Triolago know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property.

Please note that pets can only be accommodated in the Mini Chalet and Holiday Home room categories and they are subject to a fee.

Please also note that the restaurant has varying opening hours. Please contact the property for further details.

Please note that the restaurant is closed on Mondays.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LUX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 14 years old stay for € 20 per person per night when using an existing bed.
    Children up to and including 15 years old stay for € 30 per person per night when using an available extra bed.
    People 16 years old and over stay for € 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 521 reviews
Cleanliness: 7.58
Service: 8.55
Location: 8.59
Room Quality: 7.54
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 8.08
Overall Experience: 8.05
K
Kathrin • family_with_children • de
9
2026-01-19 • via Nuitee
K
Kristina • family_with_children • de
10
Gemütlich aber Sauberkeit muss viel besser sein
Pros:

Alles sehr gemütlich

Cons:

Bettwäsche und WC sehr dreckig, Spühlmaschiene kaputt

2026-01-17 • via Nuitee
R
Romana • extended_group • cz
10
Krásné okolí, moc příjemné domečky, předčilo to naše očekávání.
Pros:

V domečku se nám velmi líbilo, krásné bylo i okolí s vinicemi.

2026-01-15 • via Nuitee
J
Jan Erik • family_with_children • de
7
2026-01-05 • via Nuitee
R
Rahul • family_with_children • in
9
2026-01-04 • via Nuitee
R
Rico • solo_traveller • de
10
2026-01-03 • via Nuitee
W
Wilco • couple • nl
10
Pros:

kamer was mooi opgeknapt

2025-12-22 • via Nuitee
O
Opheline • family_with_children • fr
10
Pros:

L’emplacement est magnifique

Cons:

Rien

2025-12-07 • via Nuitee
A
ALEXANDRA • extended_group • nl
9
Really nice place for a short stay !
Pros:

We really liked the location and the house itself!

Cons:

We would like to have wifi available at the location and better quality pillows!

2025-12-07 • via Nuitee
G
gabriel • extended_group • fr
10
2025-12-07 • via Nuitee
E
eliza • couple • lu
10
Pros:

personnel est top

2025-12-03 • via Nuitee
M
mobin • extended_group • nl
8
2025-12-02 • via Nuitee
R
Rudolf • couple • de
7
Pros:

Zimmer groß und sauber

Cons:

Kein wlan, tv nur 2 Programme

2025-11-23 • via Nuitee
N
Nadja • couple • de
8
Alles toll bis auf eine Sache
Pros:

Supernettes Personal. Riesiges, sauberes Zimmer, viele Parkplätze, schöne Lage.

Cons:

Beim Abendessen, das wegen der Off-Season-Zeit allein eingenommen wurde, fühlten wir uns leider etwas beobachtet. War zwar sicher gut gemeint, weil der Kellner "zur Stelle" sein wollte, aber man hatte wirklich das Gefühl, beim Essen angestarrt zu werden.

2025-11-02 • via Nuitee
O
OLGA • family_with_children • de
10
Pros:

Quite place with excellent views! Comfortable houses for a big family, friendly staff.

2025-11-01 • via Nuitee
M
Mayela • family_with_children • mx
5
Cuidado con llegar después de las 6 de la tarde¡
Pros:

El lugar es hermoso

Cons:

No hubo nadie para recibirme en la primera noche y tuve que irme y pagar otro hotel. Trabajan hasta las 6 de la tarde y en ningún lado dice que el check in debe hacerse antes o pierdes la noche. Tal vez es la temporada pero tengan cuidado! El baño es superior chico e incómodo para una persona co discapacidad, por no hablar de la ducha

2025-10-30 • via Nuitee
M
Michel • family_with_children • lu
5
Pros:

Die Lage.

Cons:

Chalets in die Jahre gekommen. Wenige Fernsehprogramme. Bodenbelag beschädigt.

2025-10-23 • via Nuitee
S
Sebastian • family_with_children • de
10
2025-10-21 • via Nuitee
V
Vitali • family_with_children • de
9
Es war sehr schön!!!!
Pros:

Sehr netter Personal. Top Lage!
Gut ausgestattete Ferienhäuser!

Cons:

Also die Ferienhäuser, sind sehr gut ausgestattet. Aber ich denke nach Sommerferien sollte, Hier und Da mal kleine Reparaturen stattfinden.

2025-10-20 • via Nuitee
G
Ghazar • family_with_children • de
10
Einfach wunderbar . Danke
2025-10-18 • via Nuitee