The Guardian

Hotels
•
AG Hotels
8.2 (641 reviews)
Via Palestro 13 , Rome , IT

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location near Termini and good transport links
Generally clean rooms and quality beds/linens
Good breakfast mentioned by multiple guests
Quiet and recommended by many
Cons:
Small rooms and cramped family rooms
Very small lift and limited luggage assistance (accessibility issues)
Mixed staff service — some unfriendly/unhelpful interactions
Occasional cleanliness lapses (found dirty socks, shower issues) and limited amenities (heating unavailable, rooftop issues)

Categories

Cleanliness
7.8
Generally reported as very clean in several reviews, but there are specific negative incidents (found someone else’s dirty socks, shower flooding) that lower the score to a mixed-cleanliness assessment.
Service
7.8
Mixed reports: some staff described as friendly and helpful at breakfast, while other guests reported unfriendly or unhelpful reception, poor luggage assistance and limited support arranging taxis.
Location
9.2
Consistently praised for proximity to Termini station and good transport links; convenient for train connections though some noted a walk to central sights.
Room Quality
7
Several complaints about small rooms (especially family rooms), noisy air conditioning, odd layouts (washbasin in bedroom), cramped conditions and limited tea/coffee provisions.
Amenities
7.6
Amenities are basic: breakfast facilities are good, but the lift is very small, rooftop terrace staffing/cleanliness issues, and heating was unavailable at one point — overall adequate but limited.
Value for Money
9
Many guests recommend the hotel and praise quality of beds and linens; some felt breakfast choice could be better for the price, but overall perceived as good value.
Food and Beverage
9
Breakfast receives frequent positive mentions (excellent/good), though a few guests described it as 'nothing special' or limited in variety.
Overall Experience
8.2
An overall positive experience for many (clean, good breakfast, great location), tempered by some notable negatives (small rooms/elevator, mixed service, occasional cleanliness issues).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:42

Property Description

Historic Charm and Modern Comfort
The Guardian, housed in a 19th-century building, seamlessly blends historic charm with modern comfort. Just 500 meters from Castro Pretorio Metro, our hotel offers elegant air-conditioned rooms with free WiFi, tea/coffee facilities, and satellite TV.

Delicious Breakfast Spread
Start your day with a delightful sweet and savoury breakfast buffet, featuring a variety of hot and cold items to suit every palate.

Convenient Location
Located a short walk from Termini Train Station, The Guardian provides easy access to must-see attractions like the Baths of Diocletian and Piazza della Repubblica. Book your stay now for a perfect mix of convenience and luxury.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FCO

Location

Guest Reviews

8.2
Based on 641 reviews
Cleanliness: 7.8
Service: 7.8
Location: 9.2
Room Quality: 7
Amenities: 7.6
Value for Money: 9
Food and Beverage: 9
Overall Experience: 8.2
S
Scarlen • extended_group • cl
7
2026-10-28 • via Nuitee
M
Maurizio • family_with_children • it
10
Pros:

Sono anni che mi reco in questa struttura e mi sono sempre trovata molto bene. Ottimi servizi.

Cons:

Quest'anno non si è potuto accendere il riscaldamento per ordinanza del sindaco, forse potrebbero pensare a una soluzione altenativa. .
Comunque è bastato coprirsi un pochino di più in camera.

2026-10-28 • via Nuitee
D
Debra • family_with_children • gb
9
2026-10-28 • via Nuitee
F
frank • family_with_children • us
5
2026-10-24 • via Nuitee
F
Francia Ararat • family_with_children • ve
10
Pros:

Muy buena atención, desayuno, cama y sábanas de calidad, aislamiento del ruido, buena ubicación,recomendado 100%.

2026-10-23 • via Nuitee
K
Kalaboki • couple • gr
10
2026-10-19 • via Nuitee
V
Victor • couple • co
9
Tranquilidad
Pros:

Desayuno con buenos alimentos, novedosa distribución de la habitación al ubicar el lavamanos dentro de esta: la ubicación es excelente, cercana a la estación de Termini y con paraderos de buses alrededor.

Cons:

Lavamanos en la habitación.

2026-10-12 • via Nuitee
M
Marijo M • solo_traveller • hr
8
2026-09-14 • via Nuitee
A
Anna • couple • au
9
Would stay again.
Pros:

Excellent room, super clean. Great breakfast.

Cons:

The location is close to termini station, but a good walk into central Rome and sights in the heat. Excellent if you want to be near the station.

2026-09-10 • via Nuitee
D
Denise • solo_traveller • gb
8
2026-09-09 • via Nuitee
R
Ramona • couple • us
10
Excellent all in all
Pros:

Great location, very clean, quiet, great staff.

Cons:

Everything was great.

2026-09-09 • via Nuitee
R
Raj • extended_group • gb
1
Never again been to better hotels
Pros:

Location

Cons:

⭐⭐ Not a Great Stay at The Guardian Hotel

We stayed here from Wednesday to Friday, with four of us sharing a family room. Unfortunately, our experience was not a great one, and there were several things that really let the hotel down.

As soon as you enter reception, there are four steps to get your luggage up, and no assistance was offered by any member of staff. This was particularly disappointing as we had my mum with us, who is disabled, and we had several suitcases.

The welcome at reception wasn’t particularly friendly either. We were simply given our room key and told where breakfast would be served and that our room was on the fourth floor. There was very little explanation or help offered.

The lift was another major issue. It is very small and realistically only has room for around two people, yet there were four of us with four suitcases. This meant we had to make multiple trips in the lift just to get everyone and the luggage up to the fourth floor. At one point, my sister gave up and carried some of the luggage up the stairs herself, despite having her own health issues. This really shouldn’t have been necessary.

The family room itself was very small for four people, and the air conditioning was extremely noisy. There also wasn’t enough tea, coffee or milk provided for four people. When I went downstairs to ask for more, unfortunately the member of staff was quite rude and only gave me a limited amount rather than making us feel welcome.

The following morning, I asked if the hotel could arrange a taxi for us to the airport for the next morning. Again, the response from the member of staff wasn’t particularly friendly or informative, which unfortunately added to our overall experience.

Breakfast was okay, but nothing special. For the price and standard of the hotel, I expected much more choice and a better overall breakfast experience.

2026-09-01 • via Nuitee
V
VERA • family_with_children • it
6
Cons:

Tutto è troppo piccolo: stanza, ascensore, reception. Il lavabo inoltre non era nel bagno ma nella stanza da letto.

2026-08-31 • via Nuitee
C
Charlotte • family_with_children • dk
5
Gode senge men kun 3 ✨, ikke 4
Pros:

Venligt personale i morgenmadsrestauranten men frysende kold aircon trods 35gr udenfor.
Tagterrassen burde være åben hele dagen og mere personale, flinke men for travlt og lidt beskidt deroppe.

Cons:

For langt væk fra seværdigheder. Toiletsædet var ikke soft-close og larmede enormt. 1/2 af værelset lå i total mørke og det tog receptionen 2 dage at skifte en pære/sætte lille lampe på værelset. Vi var 3 og følte os klemt, det var beregnet til 5! Receptionen for lille og ikke så venlig/informativ om fx morgenmadstider, områdekort m.m.

2026-08-30 • via Nuitee
F
FARANGIZ • family_with_children • uz
1
Pros:

The staff were friendly

Cons:

The room was not properly cleaned — we even found someone else’s dirty socks left inside, which was absolutely unacceptable. The shower next to the toilet was not working properly, and when we tried to use it, the bathroom almost flooded.

2026-08-28 • via Nuitee
E
ebraheem • solo_traveller • ae
10
Pros:

a/c was perfect compared to a lot of other hotels in rome

Cons:

nothing

2026-08-28 • via Nuitee
B
Bharat • couple • gb
10
Good location
Pros:

Great breakfast staff

Cons:

Pricey

2026-08-26 • via Nuitee
B
Bharat • couple • gb
10
Location wise it’s perfect
Pros:

Reception staff are perfect

Cons:

Location

2026-08-26 • via Nuitee
A
Agata • family_with_children • it
8
Hotel confortevole, pulito e con personale molto gentile e preparato.
Pros:

La pulizia e la cortesia dei camerieri.

Cons:

L’ascensore troppo stretto

2026-08-25 • via Nuitee
2
287garethp • Family
8
Very nice boutique hotel. Would highly recommend.
Pros:

We stayed here at the end of a cruise with my family. We were located on the ground floor, rooms were modern, spacious and clean. There was air conditioning which was needed during the time we stayed as the temperature in Rome was boiling. It is located quite centrally with an Uber costing €12-15 to key sites. There is a bus stop outside and a metro a short distance away. You can walk to the sites.
There is a terraced bar which is pleasant. The breakfast was standard but very nice.
I would highly recommend the hotel, staff are friendly and helpful.

2026-08-21 • via Tripadvisor