The Guardian

Hotels
AG Hotels
9.2 (813 reviews)
Via Palestro 13 , Rome , it

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Variety in breakfast
Cons:
Small elevator
Cramped rooms
Maintenance issues
Poor sound insulation

Categories

Cleanliness
9.44
The hotel is described as clean with specific mentions of cleanliness in multiple reviews.
Service
9.91
Numerous reviews praise the staff's friendliness and warmth.
Location
9.45
Guests appreciate the location's proximity to public transportation and sights.
Room Quality
8.4
Some guests noted cramped room sizes and maintenance issues.
Amenities
8.93
Amenities vary, with many guest highlights but also some dated features.
Value for Money
8.89
Perceived value is average based on the amenities and service.
Food and Beverage
8.94
Breakfast is mentioned positively, but some guests indicated room for improvement.
Overall Experience
9.61
Overall, a pleasant and recommendable hotel experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:48

Property Description

Historic Charm and Modern Comfort
The Guardian, housed in a 19th-century building, seamlessly blends historic charm with modern comfort. Just 500 meters from Castro Pretorio Metro, our hotel offers elegant air-conditioned rooms with free WiFi, tea/coffee facilities, and satellite TV.

Delicious Breakfast Spread
Start your day with a delightful sweet and savoury breakfast buffet, featuring a variety of hot and cold items to suit every palate.

Convenient Location
Located a short walk from Termini Train Station, The Guardian provides easy access to must-see attractions like the Baths of Diocletian and Piazza della Repubblica. Book your stay now for a perfect mix of convenience and luxury.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FCO

Location

Guest Reviews

9.2
Based on 813 reviews
Cleanliness: 9.44
Service: 9.91
Location: 9.45
Room Quality: 8.4
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 8.94
Overall Experience: 9.61
R
Raj extended_group gb
1
Never again been to better hotels
Pros:

Location

Cons:

⭐⭐ Not a Great Stay at The Guardian Hotel

We stayed here from Wednesday to Friday, with four of us sharing a family room. Unfortunately, our experience was not a great one, and there were several things that really let the hotel down.

As soon as you enter reception, there are four steps to get your luggage up, and no assistance was offered by any member of staff. This was particularly disappointing as we had my mum with us, who is disabled, and we had several suitcases.

The welcome at reception wasn’t particularly friendly either. We were simply given our room key and told where breakfast would be served and that our room was on the fourth floor. There was very little explanation or help offered.

The lift was another major issue. It is very small and realistically only has room for around two people, yet there were four of us with four suitcases. This meant we had to make multiple trips in the lift just to get everyone and the luggage up to the fourth floor. At one point, my sister gave up and carried some of the luggage up the stairs herself, despite having her own health issues. This really shouldn’t have been necessary.

The family room itself was very small for four people, and the air conditioning was extremely noisy. There also wasn’t enough tea, coffee or milk provided for four people. When I went downstairs to ask for more, unfortunately the member of staff was quite rude and only gave me a limited amount rather than making us feel welcome.

The following morning, I asked if the hotel could arrange a taxi for us to the airport for the next morning. Again, the response from the member of staff wasn’t particularly friendly or informative, which unfortunately added to our overall experience.

Breakfast was okay, but nothing special. For the price and standard of the hotel, I expected much more choice and a better overall breakfast experience.

2026-09-01 via Nuitee
V
VERA family_with_children it
6
Cons:

Tutto è troppo piccolo: stanza, ascensore, reception. Il lavabo inoltre non era nel bagno ma nella stanza da letto.

2026-08-31 via Nuitee
C
Charlotte family_with_children dk
5
Gode senge men kun 3 ✨, ikke 4
Pros:

Venligt personale i morgenmadsrestauranten men frysende kold aircon trods 35gr udenfor.
Tagterrassen burde være åben hele dagen og mere personale, flinke men for travlt og lidt beskidt deroppe.

Cons:

For langt væk fra seværdigheder. Toiletsædet var ikke soft-close og larmede enormt. 1/2 af værelset lå i total mørke og det tog receptionen 2 dage at skifte en pære/sætte lille lampe på værelset. Vi var 3 og følte os klemt, det var beregnet til 5! Receptionen for lille og ikke så venlig/informativ om fx morgenmadstider, områdekort m.m.

2026-08-30 via Nuitee
F
FARANGIZ family_with_children uz
1
Pros:

The staff were friendly

Cons:

The room was not properly cleaned — we even found someone else’s dirty socks left inside, which was absolutely unacceptable. The shower next to the toilet was not working properly, and when we tried to use it, the bathroom almost flooded.

2026-08-28 via Nuitee
E
ebraheem solo_traveller ae
10
Pros:

a/c was perfect compared to a lot of other hotels in rome

Cons:

nothing

2026-08-28 via Nuitee
B
Bharat couple gb
10
Good location
Pros:

Great breakfast staff

Cons:

Pricey

2026-08-26 via Nuitee
B
Bharat couple gb
10
Location wise it’s perfect
Pros:

Reception staff are perfect

Cons:

Location

2026-08-26 via Nuitee
A
Agata family_with_children it
8
Hotel confortevole, pulito e con personale molto gentile e preparato.
Pros:

La pulizia e la cortesia dei camerieri.

Cons:

L’ascensore troppo stretto

2026-08-25 via Nuitee
2
287garethp Family
8
Very nice boutique hotel. Would highly recommend.
Pros:

We stayed here at the end of a cruise with my family. We were located on the ground floor, rooms were modern, spacious and clean. There was air conditioning which was needed during the time we stayed as the temperature in Rome was boiling. It is located quite centrally with an Uber costing €12-15 to key sites. There is a bus stop outside and a metro a short distance away. You can walk to the sites.
There is a terraced bar which is pleasant. The breakfast was standard but very nice.
I would highly recommend the hotel, staff are friendly and helpful.

2026-08-21 via Tripadvisor
S
Stay766831 Couples
10
Very nice hotel and welcoming staffs
Pros:

Very nice, friendly and welcoming staffs at the desk, at the bar on the terrace and at the breakfast.
Very nice hotel and rooms. Also well located near the metro and some attractions.

2026-08-18 via Tripadvisor
S
Sergio family_with_children ar
10
Muy bueno
Pros:

Muy bueno

2026-08-17 via Nuitee
U
U4130EOtraceys Friends getaway
10
Excellent hotel!
Pros:

The hotel was excellent, and I enjoyed my stay immensely. The room was clean and modern with a relaxing feel after hours of sightseeing, it was lovely to come back and relax and escape the heat for a while. Breakfast choices was excellent and staff were polite and friendly. I have already highly recommended the hotel to family and other friends. I would definitely visit again as the location was just perfect.

2026-08-14 via Tripadvisor
B
blackjet Friends getaway
10
Hotel Guardian Rome
Pros:

Room 111
Lovely hotel, great location and breakfast, cleaned every day but cleaners kept taking dirty paper cups and wine glasses away but not replacing them, told reception to ask cleaners to replenish every day but out of 6 nights had to keep going down to reception and bar on 6th floor to get our own wine glasses and paper cups- which was a bit disappointing.

2026-08-13 via Tripadvisor
K
Ken couple ie
7
Comfortable and affordable.
Pros:

Bed was very comfortable, breakfast was good and location was OK.

Cons:

Facilities, but there is a thermal Spa 2 mins walk from the hotel. Would very much recommend for a few hrs to relax.

2026-08-07 via Nuitee
J
Julien family_with_children ch
8
Pour une nuit parfait
Pros:

Le personnel, le pt dej et la localisation près de la gare, la chambre pour 4 grande.

Cons:

Température de l’eau de la douche qui change toute les 30 secondes.

2026-08-05 via Nuitee
D
Dalesycav Family
2
Very bad experience
Pros:

Shower was sooo slippery. Shower door leaked water all over the bathroom floor! Almost fell! Would never go back to The Guardian!

2026-08-03 via Tripadvisor
B
beachbabes123 Family Manchester, Greater Manchester, England
10
Amazing
Pros:

Amazing hotel. So comfortable and clean. Would definitely return

2026-08-01 via Tripadvisor
S
simoneQ1650NW Friends getaway
8
Great hotel
Pros:

Arrived to this impressive hotel, managed to secure an early check in Albeit quite busy and had a long wait. Hotel room has everything needed for a comfortable stay, the air conditioning was amazing and much needed although the room was compact. Roof terrace bar is a great asset service was excellent however the food was mediocre. Breakfast was good and the staff were pleasant and accommodating. Wouldn’t hesitate to recommend this hotel to fellow travellers.

2026-07-20 via Tripadvisor
M
Manchester Miki solo_traveller gb
9
Stay here!!!
Pros:

The staff were lovely and couldn't be more helpful.
They arranged special gift to the room !! It was comfortable and the bar was lovely!!!

Cons:

Nothing it was great

2026-07-20 via Nuitee
S
Sandra solo_traveller ch
8
2026-07-20 via Nuitee