The Star and Garter

Room is small and basic.
Breakfast was disgusting, mushrooms were cremated , bacon was rock hard , sausages not even hot .
Avoid breakfast....
Receptionist was very helpful ☺️

Wouldnt stop again
We stayed in room 7
Lots of cigarette butts outside the door...more than 20.
The room was freezing and I had to wait in my coat after turning up the heating and putting the separate heater on.
Water was cold and needed to run for 10 minutes on the hottest to get a warm shower. The groat needs a good clean.
The bed was comfortable but we needed extra pillows...had to go to reception not sure why there were not already 2 each.
Wifi wouldn't connect.
Convenient location to the high street.
We avoided breakfast as it was quite expensive and a good option just a few doors away.
Free parking is a plus.

Great location and nice staff.. asked for more pillows and they were brought to the room within 5 mins . I’d asked for a quiet room and that’s what we got in the courtyard at the back.. didn’t book breakfast as plenty of places to eat as soon as you step outside the hotel .. only one negative .. A Very odd bathroom lay out in the room .. no 116 .. through from the bedroom into what you first think is another bedroom .. but it was part dressing room with dressing table , kettle etc and part bathroom with no door on the bathroom area .. would really think at least a sliding door could be installed for privacy . Not sure open plan bathroom is the way to go ! Also they don’t supply any hand towels only bath towels but when we queried this , they were happy to supply us with more bath towels .

Lots of narrow stairs, not great for lots of luggage.
No staff at night, room next to us multiple people came in at 3am and had a very loud party until 5am, we tried calling reception, but no answer. Later we were told they were supposed to give us a night number for night issues. A horrible night with no sleep

Function room, provided a comfortable overnight stay. Only downside is that there is no in house restaurant unless you want to eat Pizza Express. However there are several place to eat within walking distance of the hotel.

Typical town centre hotel. We had three rooms, the two outside of the hotel were comfortable and quiet, but the one at the front of the hotel was very noisy.
The car park was difficult to find, but once found was good.

I chose this hotel due to its location, being right in the centre of the town, so we could walk to restaurants and pubs in the evenings, with the cost being reasonable. The breakfast was a bit expensive, but there are various cafes only a short walk away which are cheaper, so you could go for the room only option. Ask for a room at the back, as the front rooms are facing onto the junction of the main pedestrianised area and through road, so it can get a bit noisier at night at the weekend.
The rooms were functional and clean, but there was a lack of drawers for longer stays. The breakfast was good, with no restriction on how much you could have, and in a nice room, so it was a relaxed start to the day

Mediocre ok for one night

Very old and worn out hotel and room. A lot of clutter in the hallway when you enter the hotel.
It doesn’t look very welcoming.
The window in the bathroom is permanently opened, can’t be closed which makes it freezing in the morning.
Breakfast is a buffet of prepackaged cereals and some choices of warm breakfast.
All in all, not a real pleasant experience…

The first room we were given was in the car park! Tiny and extremely hot. This was barely a £50 room and definitely not the £100 I paid. My daughter asked if we could be moved and we were moved to room 106 which was large but also hot. There was an air con unit but couldn't have that on at night as it was noisy. The street outside was extremely noisy in the night. I suggest a complete overhaul , new double gazed windows and central air conditioning. We paid £8 for Continental breakfast which was also disappointing, only tow types of pastry, not very fresh, coffee tasted stewed. All in all adissapointing stay which was a shame as this, pus Highclere was a 50th birthday treat for my daughter, here from Australia. The saving grace was a very comfortable bed and the check in any was wonderful..

Stayed here for 1 night in July and never again.We stayed in room 6 and a thoroughly poor experience more like a hostel than a hotel.
No hot water
Sink broken
No toilet paper
Window didn't shut
We obviously brought these issues to the attention of the staff who were disinterested.

My brother was staying with his family and I booked a room for one night so I could join them for a visit.
Check in was fine but a little odd. I was just having a little jokey banter with the lady at reception when she suddenly said ‘no I’ll not put you there I will do this instead.’
Gave me the room key and off I went. The room was fantastic, spacious and very clean with a portable air conditioner and double bed even though I was a solo traveller in this occasion.
I wasn’t expecting it to be that good.
Breakfast was ok as well.
Nice surroundings and we sat out in the courtyard with a few beers in the evening.
All staff were polite and friendly.
Doesn’t sound like all the rooms are like that but I was very happy on this occasion.

Checkin was quick,

Traveled with a friend we had our own rooms.

Our rooms were opposite of the court yard, don’t understand this as booking was done together and end up a distance from each other

Rooms were the smallest I’ve ever seen, had to side step to get around the bed.

Room and bathroom was clean but extremely hot, they did provide a fan.

Breakfast…… where to start

Asked for a fried egg, which they cooked to order, but then bacon sausages bean had run out so had to wait 11 minutes for any other the items to arrive so food was cold

They need better attention to getting items stocked up especially as a busy Sunday morning.

this hotel was worth the money I paid for one night

Wouldn’t stay again

Very professional place

Room was too hot. Butty everything was brilliant.

Fabulous hotel so friendly staff were amazing could not do enough for us room immaculate and so central we were visiting family and they welcomed our family in the courtyard to enjoy drinks. We will definitely return

Noisy at night from kids/people fighting and screaming outside.
Pigeons wake you up early

Dated, unloved, poorly maintained, awful shower, no hand towels, overpriced - basically BLOODY AWFUL!

Staff were extremely pleasant and very helpful.

The receptionist was lovely upon arrival and the accommodation was clean and of a high stsndatd