1 Hotel Brooklyn Bridge

The service is a bit unorganized. Delivered food to the wrong room, serve dinner menu at breakfast, bring me a bill without a pen to sign, waited for 20 minutes to check in..... ugh. I paid over $1000 for a night, for that price I expected better.

staff was excellent

Clean room

Strange hotel...

Beds were too small and the service was under par from previous stays .. the hotel was packed do to an event on the roof - couldn’t move

Every staff person I interacted with was friendly and helpful. Loved the views and location. Wished there was more room to walk in the living room when the pull out sofa was open.

very safe and comfortable

My husband and I booked a staycation at the hotel (we live in Brooklyn) for our anniversary. We were first given a room facing a wall so we asked for a different room. They gave us one for almost 200 more with a view of the statue of liberty. Went up to room, they didnt change the keys, so they didnt work. Had to go back and get them reactivated. Nice view, room was fine. That said it was SO LOUD. 8th floor under the "club" is a nightmare. The noise/base was going through 3am. I couldnt sleep so we decided to check out the next day and asked for a refund. The restaurant just reopened that night and while the food was good the service was terrible. I had to ask 3 times for a drink. We also got a massage (couples) and it was $900. Was it worth it? Eh...I likely will book a diff hotel next time. If yo udo go make sure you are not on a high floor under the rooftop bar unless you think you want to be up all night.

Next to the Brooklyn bridge

Pobre la disponibilidad inicial de la habitación y la ayuda prestada por su personal

Nice & Cozy

THE ICONIC LOCATION AND VIEWS SO AMAZING, WAS BREATH TAKING. THE ROOMS ARE V ERY SPACIOUS AND CLEAN. THE SERVICE AND STAFF WERE ALL IMPECCABLE!! I CANNOT WAIT TO HAVE ANOTHER OPPORTUNITY TO RETURN. THANK YOU NICOLE FOR BOOKING MY STAY HERE!

I had sent two messages to the hotel to check that I had booked the right room type to see the full view ranging from the Brooklyn Bridge, city skyline and all the way to the Statue of Liberty. It is my fault for not following up for a response because I ended up having to choose between the room they gave me (bridge view only) or partial skyline and statue. I chose the statue view but was disappointed as I paid the amount I did expecting the full view. My mistake, not the hotel’s but if you send a message requiring a response, you may not get one. My advise - FOLLOW UP!!! Also, if you have a camera that is anything other than an iPhone, they will not let you use it on the property (from the outside at least). There is mention of this on their website (if it would occur to you to check for such things) but it merely states that no professional photography is permitted without a contract with the property (it does not however state that a camera cannot be used at all) so I was again disappointed to find that this extends to using a hand held fairly basic camera. Most people use their phones I realize, but this is something to be aware of if you plan to use an actual camera or God forbid any type of zoom lense to capture the amazing view. The elevator keys are temperamental and on one occasion I was trapped in the elevator until someone else entered but the staff I encountered were all really friendly and overall it is a really nice hotel in a great location.

Great hotel. Small rooms

The views from the king room were amazing and the overall services were top notch!!

My second time at 1 Hotel Brooklyn Bridge and I'll be back. Very urban, cool, attentive hotel. And the views! Chef's kiss.

Wonderful room and staff. The Brooklyn Bridge view was amazing.

Rooms are so nice and spacious. Plenty of room to enjoy indoor time. Lots of outdoor options on and near the property. Highly recommend. Beautiful views of the bridges and the city.

Nice place

Really great hotel and staff , best we have stayed in New York over the past 20 years !