Holiday Inn Express Mexico Aeropuerto by IHG

Hotels
Holiday Inn Express
9.2 (1860 reviews)
RIO CHURUBUSCO 253 COL GRANJAS , Mexico City , mx

Children allowed

Facilities

Free beach shuttle
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Terrace
Lift / Elevator
Ironing service
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Clean rooms
Helpful staff
Great location
Cons:
Breakfast quality
Noise from outside

Categories

Cleanliness
8.59
Most reviews mention clean rooms, but some noted noise issues.
Service
9.99
The staff is frequently praised for their attentiveness and help.
Location
10
Many reviews commend the hotel's proximity to the airport and concert venues.
Room Quality
9.55
Rooms are described as comfortable and well-maintained.
Amenities
9.08
Amenities are considered sufficient for a hotel of this class.
Value for Money
8.54
Some reviews suggest that certain aspects, like breakfast quality, could improve.
Food and Beverage
8.09
Several comments point out the inadequacy of breakfast options and quality.
Overall Experience
9.78
Overall, guests report a positive stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:52

Property Description

Modern Comforts and Convenience

Holiday Inn Express Mexico Aeropuerto provides a comfortable stay in Mexico City with air-conditioned rooms and flat-screen TVs. Each room includes a private bathroom with complimentary toiletries and a hairdryer for your convenience.

Exceptional Service

Experience top-notch hospitality with a 24-hour front desk ready to assist you during your stay at Holiday Inn Express. Whether you need assistance or recommendations, our dedicated staff is here to make your visit memorable.

Prime Location

Conveniently located near key attractions like Frida Kahlo House Museum and WTC Mexico City, Holiday Inn Express Mexico Aeropuerto is the perfect choice for travelers. With Benito Juárez Airport just 10 km away, your journey is made hassle-free.

Book now for a delightful stay at Holiday Inn Express Mexico Aeropuerto!

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 1860 reviews
Cleanliness: 8.59
Service: 9.99
Location: 10
Room Quality: 9.55
Amenities: 9.08
Value for Money: 8.54
Food and Beverage: 8.09
Overall Experience: 9.78
A
Ale Navarr family_with_children mx
10
Pros:

Ubicación y limpieza

Cons:

El precio

2026-03-20 via Nuitee
J
Jchoel family_with_children mx
10
Pros:

Muy buena atención

Cons:

Nada

2026-03-20 via Nuitee
A
Antonia family_with_children de
8
Gutes City Hotel
Pros:

Check-in sehr zügig und freundlich.
Frühstück gut und die MA sehr freundlich und hilfsbereit.
Zimmer sauber und komfortabel eingerichtet.
Gerne wieder 🫶

Cons:

Das Zimmer war gut aber sehr dunkel, da auch die Einrichtung schwarz war.
Beim Frühstück fanden wir nicht gut, dass alles separat in Plastik verpackt war, das ist nicht sehr nachhaltig und haben wir auch nicht verstanden.

2026-03-19 via Nuitee
L
Lorenzo family_with_children mx
10
Pros:

La ubicación y la amabilidad del personal.

Cons:

Todo bien .

2026-03-19 via Nuitee
J
Juan Pablo extended_group ec
9
Excelente
Pros:

La limpieza y orden del hotel

2026-03-18 via Nuitee
T
Tattiana family_with_children cr
10
2026-03-17 via Nuitee
A
Aurora Muñoz Candelero solo_traveller mx
8
2026-03-16 via Nuitee
L
Leslie extended_group us
9
Nice hotel. Not as close to airport as I hoped. 10 minutes at 4:00am.
Pros:

Left before breakfast.

2026-03-12 via Nuitee
B
Brenda family_with_children us
9
Pros:

Hotel con excelente limpieza, el staff muy amable y los desayunos deliciosos

2026-03-12 via Nuitee
L
Luis Miguel family_with_children pe
8
2026-03-11 via Nuitee
K
Kristine couple us
8
We would stay here again, especially if proximity to the airport was important.
Pros:

The room was updated and clean. Our room was located on the back side and very quiet. Breakfast was quite good. We took advantage of the free airport shuttle service. Staff were great.

2026-03-10 via Nuitee
G
Gabriela family_with_children us
10
Pros:

Everything was great

2026-03-09 via Nuitee
A
Antonieta family_with_children ca
10
Pros:

Muy limpio. Buena ubicación

2026-03-07 via Nuitee
M
Mario family_with_children es
8
2026-03-07 via Nuitee
H
hernandez family_with_children cr
10
Agradable cómodo
Pros:

Limpia

Cons:

Comentario del salonero del restaurante al decirme que lo único bueno de Costa Rica es Maribel Guardia
Poco respeto hacia el extranjero

2026-03-07 via Nuitee
C
Chicho family_with_children es
10
2026-03-06 via Nuitee
R
Rocio Raquel solo_traveller mx
9
Comoda
Pros:

Cómoda la habitación.

Cons:

No pude tomar el desayuno temprano porque se encontraban limpiando la cocina.

2026-03-04 via Nuitee
C
Camacho family_with_children mx
4
Pros:

La ubicacion

Cons:

No tiene picina y no te cobran basado en la describcion

2026-03-04 via Nuitee
C
Cristal Danae family_with_children mx
8
Personal de recepción
Pros:

La recamara super cómoda

Cons:

El personal de recepción es demasiado ineficiente, son varios los que estan para hacer una sola actividad y no la realizan bien, tardan mucho para realizar el check-inn

2026-03-02 via Nuitee
P
Piedra couple cr
10
Excelente. Todo muy bien. Sin duda volvería.
Pros:

Íbamos al concierto de Shakira al GNP y el hotel estaba muy cerca, pudimos ir y venir caminando. Así que la ubicación para ese fin estuvo perfecta. Cerca del aeropuerto también. Un poco más alejado del centro pero en Uber te manejas perfecto. Instalaciones limpias, personal muy amable, desayuno buffet muy rico y variado. Cama cómoda, disponen de jabón líquido y shampoo en la ducha y jabón líquido y crema corporal en el lavamanos. En general la experiencia fue satisfactoria.

Cons:

No podría mencionar nada en particular que no me gustara. Sin embargo, el único detalle que me molestó en su momento fue que vía WhatsApp días previos pregunte varias veces si todo estaba en orden con la reserva y a pesar de que me preguntaban a nombre de quién estaba y yo les daba mi nombre y número de reserva nunca me respondían si estaba o no en orden. Pero bueno al final todo resultó excelente no tuve problema, quizá era nerviosismo mío por que era la primera reserva que hacía en booking.

2026-03-02 via Nuitee